{"data":{"id":162662,"slug":"receptionsansvarig-2","type":"job","title":"Reception Manager","description":"Do you want to play a key role in the heart of Hemavan's bustling winter season \u2013 where mountain environment meets world-class service? We're looking for a confident and committed reception manager who wants to take full responsibility for our reception, lead work in a dynamic environment, and help shape guests' first impressions of our facility.\nStart: Mid-September 2026\nEmployment: Permanent position \u2013 begins with a 6-month probationary period\nScope: Full-time, year-round\n \nAbout the Role\nAs reception manager, you hold a central and responsible position in our team. You lead the daily operations of the reception and are an operational force in our operations \u2013 but also a connecting link between guests, colleagues, and departments. During peak season, we grow from a team of 10 to over 40 employees, which demands structure, communication, and good planning.\nThis is a year-round position with a focus on long-term commitment, where you are an important part of our development as a facility and workplace. You are responsible for routines, workflows, and quality in the guest experience, while introducing and supporting seasonal staff. You are both a team leader and a team player, with vision and a grounded approach.\n \nYour Responsibilities\nManage the daily operations of the reception\nEnsure high and consistent service levels for our guests\nHandle bookings, invoicing, cash handling, and check-ins\/check-outs\nCoordinate group and conference arrivals\nIntroduce, plan, and support reception staff during the season\nWork closely with other departments in daily operations\nDevelop and improve routines, systems, and service workflows\nContribute to basic administration and reporting to site management\n\n \nWe're Looking for You if You\nHave experience in reception or work within hotels or the tourism industry\nThrive in a responsibility-taking role where you can lead and develop others\nAre organized, communicative, and solution-oriented\nCan handle a fast pace and varying work schedules\nSpeak and write fluent Swedish and English\nHave experience with booking systems \u2013 preferably VisBook or similar\n\n \nWe'll Teach You \u2013 if You Have the Right Attitude\nYou don't need to have worked in a mountain environment or know our systems from the start. If you have a feel for service, enjoy collaborating, and take responsibility for your work \u2013 we'll teach you the rest. We're primarily looking for someone who is curious, solution-oriented, and motivated by being an important cog in a larger operation.\n \nAbout Hemavan's Fj\u00e4llcenter\nHemavan's Fj\u00e4llcenter is a year-round-open accommodation facility in the heart of Hemavan, offering a wide range of hotel rooms, hostels, and cabins \u2013 totaling over 170 beds at the facility and approximately 160 cabins in the village. We also have camping facilities and a sauna area. At the heart of the facility is the restaurant and sports bar O'Learys, a natural meeting place for both guests and locals, featuring everything from dinner to live music and events.\nWe also offer package deals, group bookings, and conferences, and during the winter season our workforce grows from 10 to over 40 people. Our operations span several departments \u2013 reception, cleaning, maintenance, events, and restaurant \u2013 which requires good cooperation, clear communication, and strong team spirit.\nWith proximity to lifts, trails, and the mountain world, we offer our guests a complete mountain experience year-round. In summer, hiking along the Kungsleden, cycling on well-developed trails, and magnificent nature just outside the door attract visitors \u2013 and for you as an employee, a vibrant and varied work environment in the heart of the mountains.\n \nWhat We Offer\nA key role with significant responsibility at the heart of our operations\nA permanent position with a focus on full-year employment \u2013 begins with a probationary period\nOpportunity to influence routines and guest experience\nA dynamic work environment with strong collaboration across departments\nA chance to be part of an engaged and goal-oriented team\nAn unforgettable winter season in Hemavan \u2013 and the opportunity to grow with us\n\n \nInterested?\nSubmit your application today \u2013 selection is ongoing.\nDo you have questions about the position? Feel free to contact William Wiklund at william.wiklund@fjallcenter.se or 0954-30002.","language":"sv","is_translated":true,"title_original":"Receptionsansvarig","description_original":"Vill du spela en nyckelroll mitt i Hemavans pulserande vinters\u00e4song \u2013 d\u00e4r fj\u00e4llmilj\u00f6 m\u00f6ter service i toppklass? Vi s\u00f6ker en trygg och engagerad receptionsansvarig som vill ta fullt ansvar f\u00f6r v\u00e5r reception, leda arbetet i en dynamisk milj\u00f6 och vara med och forma g\u00e4sternas f\u00f6rsta intryck av v\u00e5r anl\u00e4ggning.\nStart: Mitten av september 2026\nAnst\u00e4llning: Tillsvidareanst\u00e4llning \u2013 inleds med 6 m\u00e5naders provanst\u00e4llning\nOmfattning: Heltid, \u00e5ret runt\n \nOm rollen\nSom receptionsansvarig har du en central och ansvarsfull position i v\u00e5rt team. Du leder det dagliga arbetet i receptionen och \u00e4r en operativ kraft i driften \u2013 men ocks\u00e5 en sammanh\u00e5llande l\u00e4nk mellan g\u00e4ster, kollegor och avdelningar. Under h\u00f6gs\u00e4song v\u00e4xer vi fr\u00e5n ett team p\u00e5 10 till \u00f6ver 40 medarbetare, vilket st\u00e4ller krav p\u00e5 struktur, kommunikation och god planering.\nDet h\u00e4r \u00e4r en hel\u00e5rstj\u00e4nst med fokus p\u00e5 l\u00e5ngsiktighet, d\u00e4r du \u00e4r en viktig del i v\u00e5r utveckling som anl\u00e4ggning och arbetsplats. Du ansvarar f\u00f6r rutiner, fl\u00f6den och kvalitet i g\u00e4stupplevelsen, samtidigt som du introducerar och st\u00f6ttar s\u00e4songspersonal. Du \u00e4r b\u00e5de lagledare och lagspelare, med blicken h\u00f6gt och f\u00f6tterna p\u00e5 jorden.\n \nDina arbetsuppgifter\nAnsvara f\u00f6r den dagliga driften av receptionen\nS\u00e4kerst\u00e4lla h\u00f6g och j\u00e4mn serviceniv\u00e5 gentemot v\u00e5ra g\u00e4ster\nHantera bokningar, fakturering, kassahantering och in-\/utcheckningar\nSamordna grupp- och konferensankomster\nIntroducera, planera och st\u00f6tta receptionspersonal under s\u00e4song\nSamarbeta n\u00e4ra med \u00f6vriga avdelningar i det dagliga arbetet\nUtveckla och f\u00f6rb\u00e4ttra rutiner, system och servicefl\u00f6den\nBidra med enklare administration och rapportering till platsledningen\n\n \nVi s\u00f6ker dig som\nHar erfarenhet av reception eller arbete inom hotell- eller bes\u00f6ksn\u00e4ring\nTrivs i en ansvarstagande roll d\u00e4r du f\u00e5r leda och utveckla andra\n\u00c4r strukturerad, kommunikativ och l\u00f6sningsorienterad\nKlarar h\u00f6gt tempo och varierande arbetsdagar\nTalar och skriver obehindrat p\u00e5 svenska och engelska\nHar erfarenhet av bokningssystem \u2013 g\u00e4rna VisBook eller liknande\n\n \nVi l\u00e4r dig \u2013 om du har r\u00e4tt attityd\nDu beh\u00f6ver inte ha arbetat i fj\u00e4llmilj\u00f6 eller kunna v\u00e5ra system fr\u00e5n start. Har du k\u00e4nsla f\u00f6r service, tycker om att samarbeta och tar ansvar f\u00f6r ditt arbete \u2013 d\u00e5 l\u00e4r vi dig resten. Vi s\u00f6ker framf\u00f6r allt dig som \u00e4r nyfiken, l\u00f6sningsorienterad och motiveras av att vara en viktig kugge i ett st\u00f6rre sammanhang.\n \nOm Hemavans Fj\u00e4llcenter\nHemavans Fj\u00e4llcenter \u00e4r en \u00e5ret runt-\u00f6ppen logianl\u00e4ggning mitt i Hemavan, med ett brett utbud av hotellrum, vandrarhem och stugor \u2013 totalt \u00f6ver 170 b\u00e4ddar p\u00e5 anl\u00e4ggningen och ca 160 stugor i byn. Vi har \u00e4ven campingplatser och relax med bastu. I hj\u00e4rtat av anl\u00e4ggningen finns restaurang och sportbar O\u2019Learys, som \u00e4r en naturlig m\u00f6tesplats f\u00f6r b\u00e5de g\u00e4ster och ortsbor, med allt fr\u00e5n middag till livemusik och evenemang.\nVi erbjuder \u00e4ven paketerbjudanden, gruppbokningar och konferenser, och under vinters\u00e4songen v\u00e4xer v\u00e5r personalstyrka fr\u00e5n 10 till \u00f6ver 40 personer. V\u00e5r verksamhet omfattar flera avdelningar \u2013 reception, st\u00e4d, vaktm\u00e4steri, evenemang och restaurang \u2013 vilket kr\u00e4ver god samverkan, tydlig kommunikation och stark laganda.\nMed n\u00e4rhet till lift, leder och fj\u00e4llv\u00e4rld erbjuder vi v\u00e5ra g\u00e4ster en komplett fj\u00e4llupplevelse \u00e5ret runt. P\u00e5 sommaren lockar vandring l\u00e4ngs Kungsleden, cykling p\u00e5 v\u00e4lutvecklade leder och storslagen natur precis utanf\u00f6r d\u00f6rren \u2013 och f\u00f6r dig som medarbetare, en levande och varierad arbetsmilj\u00f6 mitt i fj\u00e4llen.\n \nVad vi erbjuder\nEn nyckelroll med stort ansvar i hj\u00e4rtat av v\u00e5r verksamhet\nEn tillsvidareanst\u00e4llning med sikte p\u00e5 hel\u00e5r \u2013 inleds med provanst\u00e4llning\nM\u00f6jlighet att p\u00e5verka rutiner och g\u00e4stupplevelse\nEn dynamisk arbetsmilj\u00f6 med stort samarbete \u00f6ver avdelningsgr\u00e4nser\nChansen att vara med i ett engagerat och m\u00e5linriktat team\nEn of\u00f6rgl\u00f6mlig vinters\u00e4song i Hemavan \u2013 och m\u00f6jlighet att v\u00e4xa vidare med oss\n\n \nIntresserad?\nSkicka in din ans\u00f6kan redan idag \u2013 urval sker l\u00f6pande.\nHar du fr\u00e5gor om tj\u00e4nsten? Kontakta g\u00e4rna William Wiklund p\u00e5 william.wiklund@fjallcenter.se eller 0954-30002.","price":null,"currency":"SEK","status":"active","noindex":false,"location":{"address":"Renstigen 1","full_address":null,"city":"HEMAVAN","country":"SE","latitude":65.812187658272,"longitude":15.087620127789},"metadata":{"region":"V\u00e4sterbottens l\u00e4n","duration":"Tills vidare","employer":"Hemavans Fj\u00e4llcenter AB","postcode":"92593","positions":1,"profession":"Receptionschef hotell","salary_type":"Fast m\u00e5nads- vecko- eller timl\u00f6n","employer_url":"https:\/\/www.hemavansfjallcenter.se\/jobba-har\/","scope_of_work":"100\u2013100 %","working_hours":"Heltid","contact_person":"William Wiklund","driving_license":true,"employment_type":"Tillsvidareanst\u00e4llning (inkl. eventuell provanst\u00e4llning)","occupation_field":"Hotell, restaurang, storhush\u00e5ll","employer_workplace":"Hemavans Fj\u00e4llcenter AB","translation_status":"done","experience_required":true},"user_id":null,"is_sponsored":false,"views_count":0,"ai_views_count":3,"ai_vendor_counts":{"openai":2,"anthropic":1},"visibility":"public","submission_source":null,"submission_ai_name":null,"has_owner_email":true,"can_contact_owner":true,"phone":"095430002","owner_email":"Work@hemavangroup.se","images":[],"published_at":"2026-08-19T13:16:15+00:00","expires_at":"2026-12-31T23:59:59+00:00","created_at":"2026-08-20T03:05:30+00:00","updated_at":"2026-08-20T04:00:37+00:00"}}