{"data":{"id":180533,"slug":"receptionschef-5","type":"job","title":"Reception Manager","description":"Gysinge Herrg\u00e5rd has attracted visitors for centuries and we understand why. Here, history and nature come together in a unique interplay on the banks of the Dal\u00e4lven river. With 67 hotel rooms, a restaurant, caf\u00e9, and conference facilities, we offer our guests something extraordinary.\n\nWe are now seeking a Reception Manager who wants to take full responsibility for our front-of-house operations and ensure top-class delivery \u2013 both in daily operations and during conferences and events.\n\nAbout the Role\nIn this position, you are responsible for operations, quality, and development within reception and housekeeping. You ensure that guest relations, staffing, working methods, and experience maintain a high and consistent level. The position combines operational presence with strategic responsibility and requires both organizational skills and decisiveness.\n\nYou have overall responsibility for conference and meeting bookings and ensure that every event is executed with high quality and professionalism. This means planning, coordinating, and following up on conferences and events in close collaboration with other departments at the hotel. You ensure that reception and housekeeping run smoothly in daily operations through clear staffing, effective procedures, and present leadership.\n\nThe role includes handling guest matters professionally and actively identifying areas for improvement and driving development within your areas of responsibility. You work closely with sales and marketing functions to strengthen our offering and contribute to developing products, services, and overall guest experiences. Budget responsibility, reporting, and follow-up are natural parts of the assignment.\n\nYou are part of the hotel's management team, report to the Hotel Manager, and have personnel responsibility for staff within reception and housekeeping. You lead and allocate work, create structure, and ensure that teams have the right conditions to deliver high quality every day.\n\nWe are Looking for Someone Who:\nHas documented leadership experience and a background in the hospitality industry\nHas strong service orientation and experience working with guest satisfaction\nHas excellent planning, staffing, prioritization, and problem-solving abilities\nIs confident in making decisions and leading in daily operations\nCommunicates fluently in Swedish and English\nIs a skilled systems user and comfortable with Microsoft Office\n\nGood to Know:\nThe position is a permanent full-time employment (100%) with a 6-month probationary period\nWorking hours vary \u2013 day, evening, and weekend shifts occur\nGysinge Herrg\u00e5rd has a collective agreement via Unionen\nStart date by agreement\n\nApplication\nRecruiting is ongoing \u2013 submit your application today. The final application deadline is September 27.\n\nQuestions? Contact recruiting manager Annika Carlstr\u00f6m:\nannika.carlstrom@julahotell.se","language":"sv","is_translated":true,"title_original":"Receptionschef","description_original":"Gysinge Herrg\u00e5rd har lockat bes\u00f6kare i \u00e5rhundraden och vi f\u00f6rst\u00e5r varf\u00f6r. H\u00e4r m\u00f6ts historia och natur i ett unikt samspel vid Dal\u00e4lvens strand. Med 67 hotellrum, restaurang, caf\u00e9 och konferenslokaler erbjuder vi v\u00e5ra g\u00e4ster n\u00e5got ut\u00f6ver det vanliga.\nNu s\u00f6ker vi en receptionschef som vill ta ett helhetsansvar f\u00f6r v\u00e5ra front-of-house-funktioner och s\u00e4kerst\u00e4lla en leverans i toppklass \u2013 b\u00e5de i vardagen och vid konferenser och evenemang.\nOm rollen\nI rollen ansvarar du f\u00f6r drift, kvalitet och utveckling inom reception och st\u00e4d. Du s\u00e4kerst\u00e4ller att g\u00e4strelationer, bemanning, arbetss\u00e4tt och upplevelse h\u00e5ller en h\u00f6g och j\u00e4mn niv\u00e5. Tj\u00e4nsten kombinerar operativ n\u00e4rvaro med strategiskt ansvar och st\u00e4ller krav p\u00e5 b\u00e5de struktur och handlingskraft.\nDu har det \u00f6vergripande ansvaret f\u00f6r konferens- och m\u00f6tesbokningar samt f\u00f6r att varje arrangemang genomf\u00f6rs med h\u00f6g kvalitet och professionalism. Det inneb\u00e4r att planera, koordinera och f\u00f6lja upp konferenser och evenemang i n\u00e4ra samarbete med \u00f6vriga funktioner p\u00e5 hotellet. Du s\u00e4kerst\u00e4ller att reception och st\u00e4d fungerar smidigt i det dagliga arbetet genom tydlig bemanning, fungerande rutiner och ett n\u00e4rvarande ledarskap.\nI rollen ing\u00e5r att hantera g\u00e4st\u00e4renden professionellt och att aktivt identifiera f\u00f6rb\u00e4ttringsomr\u00e5den samt driva utveckling inom dina ansvarsomr\u00e5den. Du arbetar n\u00e4ra s\u00e4lj- och marknadsfunktioner f\u00f6r att st\u00e4rka v\u00e5rt erbjudande och bidra till att utveckla produkter, tj\u00e4nster och helhetsupplevelser. Budgetansvar, rapportering och uppf\u00f6ljning \u00e4r en naturlig del av uppdraget.\nDu ing\u00e5r i hotellets ledningsgrupp, rapporterar till hotellchef och har personalansvar f\u00f6r medarbetare inom reception och st\u00e4d. Du leder och f\u00f6rdelar arbetet, skapar struktur och s\u00e4kerst\u00e4ller att teamen har r\u00e4tt f\u00f6ruts\u00e4ttningar f\u00f6r att leverera h\u00f6g kvalitet varje dag.\nVi s\u00f6ker dig som:\nHar dokumenterad ledarerfarenhet och bakgrund inom bes\u00f6ksn\u00e4ringen\nHar stark servicek\u00e4nsla och erfarenhet av att arbeta med g\u00e4stn\u00f6jdhet\nHar god f\u00f6rm\u00e5ga att planera, bemanna, prioritera och l\u00f6sa problem\n\u00c4r trygg i att fatta beslut och leda i vardagen\nKommunicerar obehindrat p\u00e5 svenska och engelska\n\u00c4r van systemanv\u00e4ndare och trygg i Microsoft Office\n\nBra att veta:\nTj\u00e4nsten \u00e4r en tillsvidareanst\u00e4llning p\u00e5 100% med provanst\u00e4llning p\u00e5 6 m\u00e5nader\nArbetstiderna varierar \u2013 dag, kv\u00e4ll och helg f\u00f6rekommer\nGysinge Herrg\u00e5rd har kollektivavtal via Unionen\nTilltr\u00e4de enligt \u00f6verenskommelse\n\nAns\u00f6kan\nRekrytering sker l\u00f6pande \u2013 skicka in din ans\u00f6kan redan idag. Sista ans\u00f6kningsdag \u00e4r 27 september.\n\u00a0\nFr\u00e5gor? Kontakta rekryterande chef Annika Carlstr\u00f6m:\n\u00a0\nannika.carlstrom@julahotell.se","price":null,"currency":"SEK","status":"active","noindex":true,"location":{"address":null,"full_address":null,"city":"Gysinge","country":"SE","latitude":60.281674186528,"longitude":16.884857049696},"metadata":{"region":"G\u00e4vleborgs l\u00e4n","duration":"Tills vidare","employer":"Jula Hotell AB","postcode":"81197","positions":1,"profession":"Receptionschef","salary_type":"Fast m\u00e5nads- vecko- eller timl\u00f6n","scope_of_work":"100\u2013100 %","working_hours":"Heltid","employment_type":"full_time","occupation_field":"Hotell, restaurang, storhush\u00e5ll","employer_workplace":"Jula Hotell","experience_required":true,"employment_type_label":"Vanlig anst\u00e4llning"},"user_id":null,"is_sponsored":false,"views_count":4,"ai_views_count":8,"bot_views_count":0,"ai_vendor_counts":{"other":5,"openai":2,"anthropic":1},"visibility":"public","submission_source":null,"submission_ai_name":null,"has_owner_email":true,"can_contact_owner":true,"phone":null,"owner_email":"annika.carlstrom@julahotell.se","images":[],"published_at":"2026-08-31T12:14:24+00:00","expires_at":"2026-09-27T23:59:59+00:00","created_at":"2026-09-01T03:14:52+00:00","updated_at":"2026-09-15T02:46:25+00:00"}}