{"data":{"id":162074,"slug":"receptionschef-till-hermelinen","type":"job","title":"Reception Manager at Hermelinen","description":"Reception Manager at Hermelinen \u2013 a dynamic role at the heart of our operations\n\nAre you a service-oriented and organized leader with experience from reception, customer service, or the service industry? Do you thrive leading and developing teams to create world-class hospitality? Then you might be the person we're looking for!\n\nAbout the Position\nAs Reception Manager at Hermelinen, you will be responsible for the daily operations of our shared reception, which is the hub of our facilities \u2013 wellness, gym, and healthcare. The reception is a central meeting point where we daily receive a high flow of patients and members. Your task will be to ensure that the service is professional, efficient, and customer-focused, and that reception operations run smoothly.\n\nYour Main Responsibilities:\nLead and coach the reception team to create a well-functioning and service-oriented work environment.\nEnsure the reception is staffed efficiently and that routines and workflows are optimized.\nTake responsibility for recruiting, onboarding, and developing reception staff.\nHandle administrative tasks such as scheduling, cash management, and monitoring customer satisfaction.\nCollaborate with other departments at Hermelinen to ensure a smooth experience for all visitors.\nWork operatively at the reception.\n\nWho Are You?\nWe are looking for someone with previous experience in a similar role within reception, service, or customer service. You are a natural leader who motivates and inspires your team. You thrive in a fast-paced environment, are flexible, and have the ability to quickly solve problems and prioritize correctly. Furthermore, you have an eye for detail, are administratively skilled, and have a genuine sense for service and hospitality.\n\nWe Would Love to See:\nExperience in leadership and personnel responsibility.\nPrevious experience from reception, service, or similar work environment.\nStrong administrative skills and scheduling experience.\nAbility to handle multiple tasks simultaneously in a fast-paced environment.\nExcellent communication skills in Swedish and English.\nExperience working with patient\/medical records systems and booking systems is a merit.\n\nWhat We Offer\nAt Hermelinen you will have a developing and varied position in an organization with great heart. You will become part of an engaged team where we value collaboration, professionalism, and a positive work environment. We offer a workplace with a fast pace, but also with opportunities to make an impact and develop.\n\nDoes this sound like something for you? Welcome to apply!\n\nApplication\nWe need to fill this position as soon as possible and therefore have a short application deadline.\nSend your application with CV and cover letter by September 2, 2026 to Operations Manager Anna Falck at: anna.falck@kry.se. Selection is ongoing, so send your application as soon as possible. Start date by agreement.\n\nWe look forward to your application!","language":"sv","is_translated":true,"title_original":"Receptionschef till Hermelinen","description_original":"Receptionschef till Hermelinen \u2013 en dynamisk roll i hj\u00e4rtat av v\u00e5r verksamhet\n\u00c4r du en serviceinriktad och strukturerad ledare med erfarenhet fr\u00e5n reception, kundtj\u00e4nst eller servicebranschen? Trivs du med att leda och utveckla team f\u00f6r att skapa ett v\u00e4rdskap i v\u00e4rldsklass? D\u00e5 kan du vara den vi s\u00f6ker!\nOm tj\u00e4nsten\nSom Receptionschef p\u00e5 Hermelinen ansvarar du f\u00f6r den dagliga driften av v\u00e5r gemensamma reception, som \u00e4r navet i v\u00e5ra verksamheter \u2013 friskv\u00e5rd, gym och v\u00e5rd. Receptionen \u00e4r en central m\u00f6tesplats d\u00e4r vi dagligen tar emot ett h\u00f6gt fl\u00f6de av patienter och medlemmar. Din uppgift blir att s\u00e4kerst\u00e4lla att bem\u00f6tandet \u00e4r professionellt, effektivt och kundorienterat, samt att arbetet i receptionen flyter smidigt.\n\n\nDina huvudsakliga arbetsuppgifter:\nLeda och coacha receptionsteamet f\u00f6r att skapa en v\u00e4lfungerande och serviceinriktad arbetsmilj\u00f6.\nS\u00e4kerst\u00e4lla att receptionen bemannas effektivt och att rutiner och arbetsfl\u00f6den optimeras.\nAnsvara f\u00f6r rekrytering, introduktion och utveckling av receptionens medarbetare.\nHantera administrativa uppgifter s\u00e5som schemal\u00e4ggning, kassahantering och uppf\u00f6ljning av kundn\u00f6jdhet.\nSamarbeta med andra avdelningar inom Hermelinen f\u00f6r att s\u00e4kerst\u00e4lla en smidig upplevelse f\u00f6r alla bes\u00f6kare.\nArbeta operativt i receptionen.\n\n\n\nVem \u00e4r du?\nVi s\u00f6ker dig som har tidigare erfarenhet av en liknande roll inom reception, service eller kundtj\u00e4nst. Du \u00e4r en naturlig ledare som motiverar och inspirerar ditt team. Du trivs i en milj\u00f6 med h\u00f6gt tempo, \u00e4r flexibel och har f\u00f6rm\u00e5gan att snabbt l\u00f6sa problem och prioritera r\u00e4tt. Vidare har du ett \u00f6ga f\u00f6r detaljer, \u00e4r administrativt skicklig och har en genuin k\u00e4nsla f\u00f6r service och v\u00e4rdskap.\n\n\nVi ser g\u00e4rna att du har:\nErfarenhet av ledarskap och personalansvar.\nTidigare erfarenhet fr\u00e5n reception, service eller liknande arbetsmilj\u00f6.\nGod administrativ f\u00f6rm\u00e5ga och erfarenhet av schemal\u00e4ggning.\nF\u00f6rm\u00e5ga att hantera flera arbetsuppgifter samtidigt i ett h\u00f6gt tempo.\nMycket god kommunikationsf\u00f6rm\u00e5ga p\u00e5 svenska och engelska.\nErfarenhet av arbete i journalsystem och bokningssystem \u00e4r meriterande.\n\n\n\nVi erbjuder\nP\u00e5 Hermelinen f\u00e5r du en utvecklande och varierande tj\u00e4nst i en verksamhet med stort hj\u00e4rta. Du blir en del av ett engagerat team d\u00e4r vi v\u00e4rdes\u00e4tter samarbete, professionalism och en positiv arbetsmilj\u00f6. Vi erbjuder en arbetsplats med h\u00f6gt tempo, men ocks\u00e5 med m\u00f6jlighet att p\u00e5verka och utvecklas.\nL\u00e5ter detta som n\u00e5got f\u00f6r dig? V\u00e4lkommen med din ans\u00f6kan!\n\n\nAns\u00f6kan\nVi har behov av att tills\u00e4tta tj\u00e4nsten s\u00e5 snart som m\u00f6jligt och har d\u00e4rf\u00f6r en kort ans\u00f6kningstid.\nSkicka din ans\u00f6kan med CV och personligt brev senast 2026-09-02 till verksamhetschef Anna Falck till mejl: anna.falck@kry.se. Urval sker l\u00f6pande, s\u00e5 skicka in din ans\u00f6kan s\u00e5 snart som m\u00f6jligt. Tilltr\u00e4desdatum enligt \u00f6verenskommelse.\nVi ser fram emot din ans\u00f6kan!","price":null,"currency":"SEK","status":"active","noindex":true,"location":{"address":"Sandviksgatan 60","full_address":null,"city":"LULE\u00c5","country":"SE","latitude":65.582033496262,"longitude":22.15428583014},"metadata":{"region":"Norrbottens l\u00e4n","duration":"Tills vidare","employer":"L\u00c4KARHUSET HERMELINEN AB","postcode":"97233","positions":1,"profession":"Receptionist","salary_type":"Fast m\u00e5nads- vecko- eller timl\u00f6n","employer_url":"www.hermelinen.se","scope_of_work":"100\u2013100 %","working_hours":"Heltid","employment_type":"full_time","occupation_field":"Administration, ekonomi, juridik","employer_workplace":"Hermelinen Tr\u00e4ning och Fysioterapi ","experience_required":true,"employment_type_label":"Tillsvidareanst\u00e4llning (inkl. eventuell provanst\u00e4llning)"},"user_id":null,"is_sponsored":false,"views_count":7,"ai_views_count":5,"ai_vendor_counts":{"meta":3,"anthropic":2},"visibility":"public","submission_source":null,"submission_ai_name":null,"has_owner_email":true,"can_contact_owner":true,"phone":null,"owner_email":"anna.falck@kry.se","images":[],"published_at":"2026-08-19T10:04:30+00:00","expires_at":"2026-09-02T23:59:59+00:00","created_at":"2026-08-20T02:50:29+00:00","updated_at":"2026-09-02T03:01:44+00:00"}}