{"data":{"id":168144,"slug":"referentka-kvality","type":"job","title":"Quality Assurance Officer","description":"We are looking for a careful and independent person to join our team to manage quality control, handle complaints, conduct internal audits, and update internal documentation.\n\nYour Responsibilities\n- Handle customer and internal complaints - from receipt through evaluation and implementation of corrective actions,\n- Communicate during complaint resolution and identify root causes of problems,\n- Conduct and evaluate internal audits,\n- Monitor compliance with established procedures and standards,\n- Update internal documentation to reflect actual work practices,\n- Identify missing or inadequate work procedures,\n- When no appropriate guideline or procedure exists for a given activity, propose and develop new guidelines or work procedures,\n- Collaborate with individual departments in establishing corrective and preventive measures,\n- Monitor the effectiveness of implemented measures and evaluate their results,\n- Maintain relevant quality documentation and records,\n- Support employees in implementing and maintaining established procedures.\n\nAbout You\n- Secondary or higher education, ideally in technical or economics field,\n- Experience in quality management, internal audits, or complaint handling is a plus,\n- Ability to analyze problems, identify root causes, and propose solutions,\n- Excellent organizational skills and independence,\n- Attention to detail and sense of order in documentation,\n- Ability to communicate across different departments,\n- Good computer skills,\n- Ability to describe actual processes, identify their shortcomings, and translate them into understandable work procedures or guidelines.\n\nWhat We Expect\n\nWe don't just need someone to check if everything follows the guidelines. We're looking for someone who can take a practical approach to problems:\n\"How are we actually doing this? Is it correct?\nDo we have it documented? If not, how do we set it up so the problem doesn't happen again?\"\n\nYour task will be to help establish a system where internal documentation reflects the company's real operations and serves as a practical tool for employees.\n\nWhat We Offer\n- Stable employment in a Czech manufacturing company,\n- Independent and responsible work with the opportunity to influence process design,\n- Space for your own initiative and process improvements,\n- Collaboration across the entire company,\n- 5 weeks of vacation,\n- Pension and life insurance contributions,\n- Vacation and children's camp subsidies,\n- Meal voucher allowance,\n- Compensation commensurate with your experience and abilities.\n\nIf you enjoy order in processes, know how to find root causes of problems, and can create clear and functional procedures from chaos, we'd like to meet you.","language":"cs","is_translated":true,"title_original":"REFERENT\/KA KVALITY","description_original":"Do na\u0161eho t\u00fdmu hled\u00e1me pe\u010dliv\u00e9ho a samostatn\u00e9ho \u010dlov\u011bka, kter\u00fd se postar\u00e1 o oblast \u0159\u00edzen\u00ed kvality, \u0159e\u0161en\u00ed reklamac\u00ed, intern\u00edch audit\u016f a aktualizaci intern\u00ed dokumentace.\n\nCo bude Va\u0161\u00ed n\u00e1pln\u00ed pr\u00e1ce\n- \u0159e\u0161en\u00ed z\u00e1kaznick\u00fdch a intern\u00edch reklamac\u00ed - od p\u0159ijet\u00ed a\u017e po vyhodnocen\u00ed a p\u0159ijet\u00ed opat\u0159en\u00ed,\n- komunikace p\u0159i \u0159e\u0161en\u00ed reklamac\u00ed a hled\u00e1n\u00ed p\u0159\u00ed\u010din vznikl\u00fdch probl\u00e9m\u016f,\n- prov\u00e1d\u011bn\u00ed a vyhodnocov\u00e1n\u00ed intern\u00edch audit\u016f,\n- kontrola dodr\u017eov\u00e1n\u00ed stanoven\u00fdch postup\u016f a pravidel,\n- aktualizace intern\u00ed dokumentace tak, aby odpov\u00eddala skute\u010dn\u00e9mu zp\u016fsobu pr\u00e1ce,\n- identifikace chyb\u011bj\u00edc\u00edch nebo nevyhovuj\u00edc\u00edch pracovn\u00edch postup\u016f,\n- v p\u0159\u00edpad\u011b, \u017ee pro danou \u010dinnost nen\u00ed vytvo\u0159ena odpov\u00eddaj\u00edc\u00ed sm\u011brnice nebo postup, navr\u017een\u00ed a   vytvo\u0159en\u00ed nov\u00e9 sm\u011brnice \u010di pracovn\u00edho postupu,\n- spolupr\u00e1ce s jednotliv\u00fdmi \u00fatvary p\u0159i nastavov\u00e1n\u00ed n\u00e1pravn\u00fdch a preventivn\u00edch opat\u0159en\u00ed,\n- sledov\u00e1n\u00ed \u00fa\u010dinnosti p\u0159ijat\u00fdch opat\u0159en\u00ed a jejich vyhodnocov\u00e1n\u00ed,\n- veden\u00ed p\u0159\u00edslu\u0161n\u00e9 dokumentace a z\u00e1znam\u016f v oblasti kvality,\n- podpora zam\u011bstnanc\u016f p\u0159i zav\u00e1d\u011bn\u00ed a dodr\u017eov\u00e1n\u00ed stanoven\u00fdch postup\u016f.\n\nKoho hled\u00e1me\n- S\u0160\/V\u0160 vzd\u011bl\u00e1n\u00ed, ide\u00e1ln\u011b technick\u00e9ho nebo ekonomick\u00e9ho sm\u011bru,\n- zku\u0161enost v oblasti kvality, intern\u00edch audit\u016f nebo reklama\u010dn\u00edho \u0159\u00edzen\u00ed v\u00fdhodou,\n- schopnost analyzovat probl\u00e9m, naj\u00edt jeho p\u0159\u00ed\u010dinu a navrhnout \u0159e\u0161en\u00ed,\n- velmi dobr\u00e9 organiza\u010dn\u00ed schopnosti a samostatnost,\n- pe\u010dlivost a smysl pro po\u0159\u00e1dek v dokumentaci,\n- schopnost komunikovat nap\u0159\u00ed\u010d jednotliv\u00fdmi odd\u011blen\u00edmi,\n- dobr\u00e1 znalost pr\u00e1ce na PC,\n- schopnost popsat skute\u010dn\u00fd proces, odhalit jeho nedostatky a p\u0159ev\u00e9st ho do srozumiteln\u00e9ho   pracovn\u00edho postupu nebo sm\u011brnice.\n\nCo od V\u00e1s o\u010dek\u00e1v\u00e1me\n\nNechceme pouze \u010dlov\u011bka, kter\u00fd bude kontrolovat, zda je v\u0161e podle sm\u011brnic. Hled\u00e1me n\u011bkoho, kdo se dok\u00e1\u017ee pod\u00edvat na probl\u00e9m prakticky:\n\"Jak to skute\u010dn\u011b d\u011bl\u00e1me? Je to spr\u00e1vn\u011b? \nM\u00e1me to n\u011bkde popsan\u00e9? Pokud ne, jak to nastav\u00edme, aby se probl\u00e9m neopakoval?\"\n\nVa\u0161\u00edm \u00fakolem bude pom\u00e1hat nastavovat syst\u00e9m tak, aby intern\u00ed dokumentace odpov\u00eddala re\u00e1ln\u00e9mu fungov\u00e1n\u00ed spole\u010dnosti a z\u00e1rove\u0148 byla praktick\u00fdm n\u00e1strojem pro zam\u011bstnance.\n\nNab\u00edz\u00edme\n- stabiln\u00ed zam\u011bstn\u00e1n\u00ed v \u010desk\u00e9 v\u00fdrobn\u00ed spole\u010dnosti,\n- samostatnou a zodpov\u011bdnou pr\u00e1ci s mo\u017enost\u00ed ovliv\u0148ovat nastaven\u00ed proces\u016f,\n- prostor pro vlastn\u00ed iniciativu a realizaci zlep\u0161en\u00ed,\n- spolupr\u00e1ci nap\u0159\u00ed\u010d celou spole\u010dnost\u00ed,\n- 5 t\u00fddn\u016f dovolen\u00e9,\n- p\u0159\u00edsp\u011bvek na penzijn\u00ed a \u017eivotn\u00ed poji\u0161t\u011bn\u00ed,\n- p\u0159\u00edsp\u011bvky na dovolenou a t\u00e1bory d\u011bt\u00ed,\n- stravenkov\u00fd pau\u0161\u00e1l,\n- odpov\u00eddaj\u00edc\u00ed finan\u010dn\u00ed ohodnocen\u00ed dle zku\u0161enost\u00ed a schopnost\u00ed.\n\nPokud m\u00e1te r\u00e1di po\u0159\u00e1dek v procesech, um\u00edte hledat p\u0159\u00ed\u010diny probl\u00e9m\u016f a dok\u00e1\u017eete z chaosu vytvo\u0159it jasn\u00fd a funk\u010dn\u00ed postup, r\u00e1di V\u00e1s pozn\u00e1me.","price":"40000.00","currency":"CZK","status":"active","noindex":true,"location":{"address":null,"full_address":null,"city":"Lys\u00e1 nad Labem","country":"CZ","latitude":50.2016983,"longitude":14.832757},"metadata":{"shift":"Jednosm\u011bnn\u00fd provoz","region":"St\u0159edo\u010desk\u00fd kraj","employer":"KOVONA a.s.","positions":1,"salary_to":65000,"profession":"REFERENT\/KA KVALITY","start_date":"2026-09-01","salary_from":40000,"salary_unit":"K\u010d\/m\u011bs\u00edc","employer_ico":"14801884","min_education":"\u00daSO s maturitou (bez vyu\u010den\u00ed)","contact_person":"Lucie Van\u010d\u00edkov\u00e1","hours_per_week":40,"employment_type":"full_time","employment_types":["Pracovn\u00ed pom\u011br \u2013 pln\u00fd \u00favazek"],"reference_number":"33633020782"},"user_id":null,"is_sponsored":false,"views_count":3,"ai_views_count":2,"ai_vendor_counts":{"anthropic":2},"visibility":"public","submission_source":null,"submission_ai_name":null,"has_owner_email":true,"can_contact_owner":true,"phone":"325 559 321","owner_email":"vancikova@kovona.com","images":[],"published_at":"2026-08-20T00:00:00+00:00","expires_at":"2026-11-30T00:00:00+00:00","created_at":"2026-08-23T02:02:50+00:00","updated_at":"2026-08-25T06:54:56+00:00"}}