{"data":{"id":207629,"slug":"rfsu-kliniken-soker-receptionist-pa-deltid","type":"job","title":"RFSU-kliniken Seeks Part-Time Receptionist","description":"Do you want to be the face of RFSU-kliniken and contribute to a world where everyone is free to determine their own body and sexuality? RFSU-kliniken is now looking for a substitute receptionist on a part-time basis!\n \nAbout the Role\nThe receptionist position at the clinic involves greeting and registering patients. You are expected to independently take responsibility for receiving the clinic's patients. You prioritize your work and ask for support when needed. An important part of the receptionist role at RFSU-kliniken is being the face of the organization and contributing to RFSU's vision of a world where everyone is free to determine their own body and sexuality.\nAs a receptionist at RFSU-kliniken, you are the face of the operation and the first contact patients meet, both in the waiting room and on the phone.\nYour main duties consist of:\nPatient Reception: Welcome patients, check in arrivals, verify identification, receive payment, and register exemption cards.\nScheduling & Phone: Handle incoming calls, cancellations and rescheduling, and answer questions via phone and digital healthcare platforms (e.g., 1177).\nAdministration: Update patient information in the medical records system, handle mail, billing, and cash reconciliations.\nWaiting Room Management: Ensure the waiting room and entrance are clean, welcoming, and stocked with materials or brochures.\nInternal Coordination: Route patients to the appropriate professional category (doctors, nurses, midwives, psychotherapists, family therapists).\n\n \nAbout You\nThese competencies are essential for handling daily tasks:\nCommunication Skills in Swedish and English: Greet patients at reception, handle incoming phone calls in a clear and professional manner.\nProfessional and Reassuring Approach in Challenging Situations: Meet and handle patients and visitors who are in varying emotional states in a calm and empathetic way.\nStructured and Strong Administrative Abilities: Register arrivals, record accurate patient information, handle payments, manage cash reconciliations, and maintain good order in the waiting room.\nBasic Computer Skills: Manage email, digital booking systems, and familiarize yourself with written procedures and regulations in the workplace.\nConfidentiality and Ethical Judgment: Handle sensitive patient information, ID verification, and confidential information in accordance with current applicable legislation.\n\n \nIt is also an advantage if you have...\nExperience with the TakeCare medical records system: Quick and efficient patient registration, medical record management, and appointment scheduling from the start without extensive system training.\nRelevant professional training such as healthcare administrator or nursing assistant: Deeper understanding of healthcare workflows, medical terminology, and patient prioritization in the waiting room.\nAdditional language skills beyond Swedish and English: Facilitate communication and create security for patients with other native languages or sign language.\nPrevious experience from healthcare or clinic work: Faster adaptation to crisis and emergency situations in the waiting room and understanding of collaboration with clinic colleagues.\nAbility to remain calm and prioritize during temporary busy periods and challenging situations.\n\n \nEquality and Anti-Racism\nRFSU works systematically with anti-racism to be an inclusive organization for everyone. Our goal is for anti-racist and intersectional perspectives to characterize everything we do, and for us to break down the barriers that limit people's sexual rights. We therefore want all employees to have knowledge of these issues, and we see lived experience of racism or discrimination as a competency in our work.\n \nWhat We Offer\nThis is a part-time substitute position (50%) starting immediately, for 12 months with the possibility of extension.\nRFSU has a collective agreement that includes occupational pension and benefits such as a 37.5-hour work week, wellness allowance, wellness hour, and the option of subsidized lunch (Edenred).\nOur clinic is located on S\u00f6dermalm in central Stockholm.\n \nApplication and Recruitment Process\nApply for the position by clicking the Apply button below. The application deadline is October 4.\nWe use a power-critical competency-based recruitment process, which means we evaluate applications based on the competencies required for the role. We focus primarily on your answers to the selection questions and then supplement these with your CV. Note that we do not accept personal letters.\nHere is how our recruitment process works (preliminary timeline):\nApplication: You apply by answering the selection questions below and uploading your CV - by October 4\nPhone Screening: Those selected for an interview will receive a phone call to go through practical questions and book an interview time - planned for week 41\nDigital Video Interview: The first interview is a one-hour digital video interview on Google Meet with the recruiting manager and a colleague from the team - planned for week 42\nFinal Interview: Those who advance will have a final interview in person at our clinic - planned for week 44\nReference Check: We conduct digital written reference checks\nConclusion: Those who are offered the position sign their new employment agreement, and we provide feedback to all other applicants during week 46.\n\nWe look forward to receiving your application!\n \nAbout RFSU\nRiksf\u00f6rbundet f\u00f6r sexuell upplysning, RFSU, is a non-profit organization for sexual education and sexual policy that has existed since 1933. Through knowledge, commitment, and advocacy, RFSU contributes to a world where all people are free to determine and enjoy their own body and sexuality. RFSU is non-partisan and religiously neutral. In Sweden, RFSU works both locally and nationally. RFSU's local associations conduct activities in several places throughout the country. In Stockholm, there is RFSU-kliniken. Internationally, RFSU works on political advocacy in the EU and UN. RFSU also collaborates with organizations working for sexual and reproductive rights in several parts of the world. Read more about us at rfsu.se.","language":"sv","is_translated":true,"title_original":"RFSU-kliniken s\u00f6ker receptionist p\u00e5 deltid","description_original":"Vill du vara ansiktet ut\u00e5t \u00e5t RFSU-kliniken, och bidra till en v\u00e4rld d\u00e4r alla \u00e4r fria att best\u00e4mma \u00f6ver sin kropp och sexualitet? RFSU-kliniken s\u00f6ker just nu en vikarierande receptionist p\u00e5 deltid!\n\u00a0\nOm rollen\nTj\u00e4nsten som receptionist p\u00e5 kliniken innefattar mottagande och registrering av patienter. Du f\u00f6rv\u00e4ntas sj\u00e4lvst\u00e4ndigt ta ansvar f\u00f6r mottagandet av klinikens patienter. Du prioriterar ditt arbete och ber om st\u00f6d om du beh\u00f6ver det. En viktig del av rollen som receptionist p\u00e5 RFSU-kliniken \u00e4r att vara ansiktet ut\u00e5t och bidra till RFSU:s vision om en v\u00e4rld d\u00e4r alla \u00e4r fria att best\u00e4mma \u00f6ver sin kropp och sin sexualitet.\u00a0\nSom receptionist p\u00e5 RFSU-kliniken \u00e4r du verksamhetens ansikte ut\u00e5t och den f\u00f6rsta kontakten patienten m\u00f6ter, b\u00e5de i v\u00e4ntrummet och i telefon.\nDina arbetsuppgifter best\u00e5r fr\u00e4mst av:\nPatientmottagande: H\u00e4lsa patienter v\u00e4lkomna, pricka av ankomster, kontrollera legitimation samt ta emot betalning och registrera frikort.\nTidsbokning & telefon: Hantera inkommande samtal, av- och ombokningar samt besvara fr\u00e5gor via telefon och digitala v\u00e5rdplattformar (ex. 1177).\nAdministration: Uppdatera patientuppgifter i journalsystemet, hantera post, fakturering, och kassaavst\u00e4mningar.\nV\u00e4ntrumsv\u00e5rd: Tillse att v\u00e4ntrummet och entr\u00e9n \u00e4r rena, inbjudande och p\u00e5fyllda med material eller broschyrer.\nIntern samordning: Slussa patienter vidare till r\u00e4tt yrkeskategori (l\u00e4kare, sjuksk\u00f6terskor, barnmorskor, psykoterapeuter, familjebehandlare).\n\n\u00a0\nOm dig\nDessa kompetenser \u00e4r avg\u00f6rande f\u00f6r att klara de dagliga arbetsuppgifterna:\nKommunikativ f\u00f6rm\u00e5ga p\u00e5 svenska och engelska: Ta emot patienter i receptionen, hantera inkommande telefonsamtal p\u00e5 ett tydligt och professionellt s\u00e4tt.\nProfessionellt och tryggande bem\u00f6tande i utmanande situationer: M\u00f6ta och hantera patienter och bes\u00f6kare som befinner sig i skiftande sinnesst\u00e4mningar p\u00e5 ett lugnt och empatiskt s\u00e4tt.\nStrukturerad och god administrativ f\u00f6rm\u00e5ga: Registrera ankomster, registrera korrekta patientuppgifter, ombes\u00f6rja betalning, hantera kassaavst\u00e4mningar och h\u00e5lla god ordning i v\u00e4ntrummet.\nGrundl\u00e4ggande datorvana: Hantera e-post, digitala bokningssystem samt tillgodog\u00f6ra sig skriftliga rutiner och regelverk p\u00e5 arbetsplatsen.\nIntegritet och etiskt omd\u00f6me: Hantera k\u00e4nsliga patientuppgifter, id-kontroller och sekretessbelagd information i enlighet med r\u00e5dande, aktuell lagstiftning.\n\n\u00a0\nDet \u00e4r \u00e4ven meriterande om du har...\nErfarenhet av journalsystemet TakeCare: Snabb och effektiv patientregistrering, journalhantering och tidsbokning direkt fr\u00e5n start utan omfattande systemutbildning.\nRelevant yrkesutbildning s\u00e5som v\u00e5rdadministrat\u00f6r eller undersk\u00f6terska: Djupare f\u00f6rst\u00e5else f\u00f6r v\u00e5rdens fl\u00f6den, medicinsk terminologi och prioritering av patienter i v\u00e4ntrummet.\nYtterligare spr\u00e5kkunskaper ut\u00f6ver svenska och engelska: Underl\u00e4tta kommunikation och skapa trygghet f\u00f6r patienter med annat modersm\u00e5l eller teckenspr\u00e5k.\u00a0\nTidigare erfarenhet fr\u00e5n h\u00e4lso- och sjukv\u00e5rd eller klinikarbete: Snabbare anpassning till kris- och akutsituationer i v\u00e4ntrummet samt f\u00f6rst\u00e5else f\u00f6r samarbetet med klinikens kollegor.\nF\u00f6rm\u00e5ga att bevara lugnet och prioriteringsf\u00f6rm\u00e5gan vid tillf\u00e4lliga arbetstoppar och utmanande situationer.\n\n\u00a0\nJ\u00e4mlikhet och antirasism\nRFSU arbetar systematiskt med antirasism f\u00f6r att vara en inkluderande organisation f\u00f6r alla. V\u00e5rt m\u00e5l \u00e4r att antirasistiska och intersektionella perspektiv ska pr\u00e4gla allt vi g\u00f6r, och att vi ska bryta ner de hinder som begr\u00e4nsar m\u00e4nniskors sexuella r\u00e4ttigheter. Vi vill d\u00e4rf\u00f6r att alla medarbetare har kunskap om dessa fr\u00e5gor, och vi ser levd erfarenhet av rasism eller diskriminering som en kompetens i arbetet.\n\u00a0\nVi erbjuder\nTj\u00e4nsten \u00e4r en vikariat p\u00e5 deltid 50% med start omg\u00e5ende, p\u00e5 12 m\u00e5nader med chans till f\u00f6rl\u00e4ngning.\nRFSU har kollektivavtal d\u00e4r det bland annat ing\u00e5r tj\u00e4nstepension, samt f\u00f6rm\u00e5ner s\u00e5som 37,5 timmars arbetsvecka, friskv\u00e5rdsbidrag, friskv\u00e5rdstimme och m\u00f6jlighet till subventionerad lunch (Edenred).\nV\u00e5r klinik ligger p\u00e5 S\u00f6dermalm i centrala Stockholm.\u00a0\n\u00a0\nAns\u00f6kan och rekryteringsprocess\nS\u00f6k tj\u00e4nsten genom att klicka p\u00e5 knappen Ans\u00f6k nedan.\u00a0Sista ans\u00f6kningsdag \u00e4r 4 okt.\u00a0\nVi arbetar utifr\u00e5n en maktkritisk kompetensbaserad rekryteringsprocess vilket inneb\u00e4r att vi utv\u00e4rderar ans\u00f6kningarna utifr\u00e5n den kompetens som kr\u00e4vs f\u00f6r rollen. Vi fokuserar i f\u00f6rsta hand p\u00e5 dina svar p\u00e5 urvalsfr\u00e5gorna, och kompletterar sedan dessa med ditt CV. Observera att vi inte tar emot personligt brev.\nS\u00e5h\u00e4r ser v\u00e5r rekryteringsprocess ut (prelimin\u00e4r tidsplan):\nAns\u00f6kan: Du ans\u00f6ker genom att svara p\u00e5 nedanst\u00e5ende urvalsfr\u00e5gor och ladda upp ditt CV - senast 4 oktober\nTelefonavst\u00e4mning: Du som blir vald till intervju f\u00e5r ett telefonsamtal f\u00f6r att g\u00e5 igenom praktiska fr\u00e5gor och boka en tid f\u00f6r intervju - planeras till vecka 41\nDigital videointervju: F\u00f6rsta intervjun \u00e4r en timmes digital videointervju p\u00e5 Google Meet, med rekryterande chef och en kollega ur teamet - planeras till vecka 42\nSlutintervju: Du som g\u00e5r vidare har en sista intervju p\u00e5 plats p\u00e5 v\u00e5rt klinik - planeras vecka 44\nReferenstagning: Vi genomf\u00f6r digital skriftlig referenstagning\nAvslut: Du som f\u00e5tt tj\u00e4nsten signerar ditt nya anst\u00e4llningsavtal, och vi \u00e5terkopplar till alla andra s\u00f6kanden under vecka 46.\n\nVarmt v\u00e4lkommen med din ans\u00f6kan!\n\u00a0\nOm RFSU\nRiksf\u00f6rbundet f\u00f6r sexuell upplysning, RFSU, \u00e4r en ideell organisation f\u00f6r sexualupplysning och sexualpolitik som har funnits sedan 1933. Genom kunskap, engagemang och p\u00e5verkan bidrar RFSU till en v\u00e4rld d\u00e4r alla m\u00e4nniskor \u00e4r fria att best\u00e4mma \u00f6ver och njuta av sin kropp och sin sexualitet. RFSU \u00e4r partipolitiskt och religi\u00f6st obundet. I Sverige arbetar RFSU b\u00e5de lokalt och nationellt. RFSU:s lokalf\u00f6reningar bedriver verksamhet p\u00e5 flera platser i landet. I Stockholm finns RFSU-kliniken. Internationellt arbetar RFSU med politisk p\u00e5verkan i EU och FN. RFSU samarbetar ocks\u00e5 med organisationer som jobbar f\u00f6r sexuella och reproduktiva r\u00e4ttigheter i flera v\u00e4rldsdelar. L\u00e4s vidare om oss p\u00e5 rfsu.se.","price":null,"currency":"SEK","status":"active","noindex":true,"location":{"address":null,"full_address":null,"city":"Stockholm","country":"SE","latitude":59.315624633593,"longitude":18.054606722492},"metadata":{"region":"Stockholms l\u00e4n","duration":"6 m\u00e5nader eller l\u00e4ngre","employer":"Riksf\u00f6rbundet F\u00f6r Sexuell Upplysning","postcode":"11853","positions":1,"profession":"Receptionist, telefonist","salary_type":"Fast m\u00e5nads- vecko- eller timl\u00f6n","employer_url":"https:\/\/jobb.rfsu.se\/\/job\/fcc9375a7c6349bfadc2d17d541c962d","scope_of_work":"0\u2013100 %","working_hours":"Deltid","contact_person":"Charlotte Farrington Salomonsson","employment_type":"full_time","occupation_field":"Administration, ekonomi, juridik","employer_workplace":"RFSU","experience_required":true,"employment_type_label":"Vanlig anst\u00e4llning"},"user_id":null,"is_sponsored":false,"views_count":0,"ai_views_count":5,"bot_views_count":3,"ai_vendor_counts":{"meta":2,"other":2,"anthropic":1},"visibility":"public","submission_source":null,"submission_ai_name":null,"has_owner_email":true,"can_contact_owner":true,"phone":null,"owner_email":"charlotte.farrington.salomonsson@rfsu.se","images":[],"published_at":"2026-09-11T13:11:22+00:00","expires_at":"2026-09-20T23:59:59+00:00","created_at":"2026-09-12T03:27:44+00:00","updated_at":"2026-09-18T03:22:44+00:00"}}