{"data":{"id":146032,"slug":"saljande-kundtjanstmedarbetare-start-14-september","type":"job","title":"Sales Customer Service Representative - Start September 14","description":"Do you have a natural drive for service and are curious about sales? In this role, you handle incoming calls from customers who have already shown interest \u2013 no cold calling. Are you also motivated to work toward set goals in a role where you can influence your own salary through commission? This position is perfect for you if you want to enjoy your work while developing in a large, well-established company with excellent opportunities to grow \u2013 both professionally and financially.\n\nAbout the Position\nThis is a full-time consulting assignment lasting 12 months. You will be employed by Bravura and work as a consultant for Telia. There are excellent opportunities for extending the assignment and potential permanent recruitment at Telia in the future.\nThe assignment period is a mutual trial period where you as a consultant have the same security as an employee. If you are new to the job market, consulting assignments are a great way to test different roles, build networks, and develop a competitive CV.\n\ud83c\udfa5 Learn more about working at Telia: www.bravura.se\/karriar\/telia\n\nAbout the Company\nTelia Company is a communications company in IT and telecom. They help businesses and individuals communicate in a simple, efficient, and environmentally friendly way. Sweden has world-class broadband infrastructure with extensive fiber networks, and Telia is currently modernizing its entire mobile network with enhanced 4G and 5G. With approximately 21,000 employees across seven countries, of which 4,700 colleagues are in Sweden, Telia offers the best connectivity in the best networks and continues to invest for a more digital and sustainable society.\nDigitalization has connected people and allows us to talk, listen, watch, read, and share opinions almost anywhere in the world. Nations, businesses, and individuals meet across borders and continents, 24\/7 and year-round. Telia Company provides the foundations of the digital society that are essential for creating a better future.\nWelcome to Telia \u2013 better networks, better experiences!\n\n\ud83d\udcbc Responsibilities\nAs a sales customer service representative, you handle only incoming calls and inquiries from Telia's existing private customers via phone. Common issues customers call about include wanting to switch providers, cancel their service, or end their subscription. Your main task is to listen to the customer's needs and find out the real reason they want to cancel their agreement. Based on their needs, you inform them about Telia's service offerings that could provide them with a better solution so you can retain them as satisfied customers. This way, upselling becomes a natural part of the conversation and the service you're expected to provide.\nWhen you start, you'll receive comprehensive training with both theoretical and practical components, giving you all the tools you need to feel confident in your role as a sales customer service representative. Throughout the assignment, you'll have close dialogue with your direct manager, providing you with continuous support and opportunities to develop in both service and sales.\nYou work toward set goals and have the opportunity to influence your salary through a bonus system. Commission is something we see grow month after month, and you have excellent opportunities to earn 10,000 SEK per month.\n\n\u2022 Answer incoming customer calls\n\u2022 Find solutions to customer questions and problems\n\u2022 Identify sales opportunities by conducting needs analyses and reviewing service offerings\n\n\ud83c\udfaf What We're Looking For:\n\u2022 Completed and approved high school education\n\u2022 Strong knowledge of Swedish and English, both spoken and written\n\u2022 Experience in the workplace is a merit, preferably from customer service and\/or sales\n\nWe believe that you are someone who has the interest, will, and ability to help others and works hard to deliver solutions. You focus on the customer and are calm, attentive, and accommodating in your interactions. To thrive in this role, we see that you actively seek new challenges, set high goals for yourself, and work hard to achieve them. Furthermore, you maintain your motivation despite challenges and work until results are achieved. You take initiative in your work and enjoy a social role with varied work pace.\n\n\ud83d\udccd Location & Details\nStart: September 14 | Location: Gothenburg | Salary: Base salary + commission\n\nAs part of the recruitment process, a credit check will be conducted and a background check excerpt will be requested.\nWe conduct continuous selection \u2013 so submit your application right away!\nWe use competency-based methodology in all recruitment processes to ensure unbiased selection. We also work with continuous selection, which means we remove the ad when enough candidates have applied. If you become a candidate for the position, we will contact you for an initial phone interview. Regardless of whether you advance in the process or not, you will receive feedback on your application.\n\nQuestions? Feel free to reach out!\n\ud83d\udce7 info@bravura.se\n\ud83d\udcde 010-171 47 10\n\nWe recommend submitting your application immediately as we conduct continuous selection.\nWe look forward to your application!\n\n#Nextgen","language":"sv","is_translated":true,"title_original":"S\u00e4ljande kundtj\u00e4nstmedarbetare start 14 September","description_original":"Har du ett naturligt driv f\u00f6r service och \u00e4r nyfiken p\u00e5 f\u00f6rs\u00e4ljning? I den h\u00e4r rollen hanterar du inkommande samtal fr\u00e5n kunder som redan visat intresse \u2013 inget kallt s\u00e4ljarbete. Motiveras du \u00e4ven av att arbeta mot uppsatta m\u00e5l i en roll d\u00e4r du f\u00e5r chans att p\u00e5verka din egen l\u00f6n genom provision? Tj\u00e4nsten passar dig som vill ha roligt p\u00e5 jobbet och samtidigt utvecklas i ett stort, v\u00e4letablerat f\u00f6retag med goda m\u00f6jligheter att v\u00e4xa \u2013 b\u00e5de professionellt och ekonomiskt.\nOm tj\u00e4nsten\nDet h\u00e4r \u00e4r ett konsultuppdrag p\u00e5 heltid som varar i 12 m\u00e5nader. Du blir anst\u00e4lld av Bravura och arbetar som konsult hos Telia. Det finns goda m\u00f6jligheter till f\u00f6rl\u00e4ngning av uppdraget samt \u00f6verrekrytering till Telia p\u00e5 sikt.\nUppdragstiden blir en \u00f6msesidig testperiod d\u00e4r du som konsult har samma trygghet som en anst\u00e4lld. F\u00f6r dig som \u00e4r ny p\u00e5 arbetsmarknaden \u00e4r konsultuppdrag ett bra s\u00e4tt att testa olika uppdrag, knyta kontakter och bygga upp ett konkurrenskraftigt cv.\n\ud83c\udfa5 L\u00e4s mer om hur det \u00e4r att jobba p\u00e5 Telia: www.bravura.se\/karriar\/telia\nOm f\u00f6retaget\nTelia Company \u00e4r ett kommunikationsf\u00f6retag inom IT- och telekom. De hj\u00e4lper f\u00f6retag och privatpersoner att kommunicera p\u00e5 ett enkelt, effektivt och milj\u00f6v\u00e4nligt s\u00e4tt. Sverige har en bredbandsinfrastruktur i v\u00e4rldsklass med v\u00e4l utbyggda fibern\u00e4t och just nu moderniserar Telia hela mobiln\u00e4tet med f\u00f6rst\u00e4rkt 4G och 5G. Med cirka 21 000 medarbetare i sju l\u00e4nder, varav 4 700 kollegor i Sverige, erbjuder Telia den b\u00e4sta uppkopplingen i de b\u00e4sta n\u00e4ten och forts\u00e4tter att investera f\u00f6r ett mer digitalt och h\u00e5llbart samh\u00e4lle.\nDigitaliseringen har kopplat samman m\u00e4nniskor och l\u00e5ter oss prata, lyssna, titta, l\u00e4sa och tycka, n\u00e4stan var i v\u00e4rlden vi \u00e4n befinner oss. Nationer, f\u00f6retag och individer m\u00f6ts \u00f6ver gr\u00e4nser och kontinenter, dygnet runt och \u00e5ret om. Telia Company tillhandah\u00e5ller grunderna i det digitala samh\u00e4llet som \u00e4r avg\u00f6rande f\u00f6r att skapa en b\u00e4ttre framtid.\nV\u00e4lkommen till Telia, b\u00e4ttre n\u00e4t, b\u00e4ttre upplevelser!\n\ud83d\udcbc Arbetsuppgifter I rollen som s\u00e4ljande kundtj\u00e4nstmedarbetare hanterar du enbart inkommande samtal och fr\u00e5gor fr\u00e5n Telias befintliga privatkunder via telefon. Vanliga \u00e4renden som kunder ringer in om kan vara att de vill byta leverant\u00f6r eller vill avsluta sin tj\u00e4nst eller sitt abonnemang. Din huvudsakliga uppgift \u00e4r att lyssna in till kundens behov och att ta reda p\u00e5 vad den faktiska anledningen \u00e4r till att kunden vill s\u00e4ga upp avtalet. Utifr\u00e5n behovet informerar du om Telias tj\u00e4nsteutbud som kan ge dem en b\u00e4ttre l\u00f6sning f\u00f6r att kunna beh\u00e5lla dem som n\u00f6jda kunder. D\u00e4rmed blir merf\u00f6rs\u00e4ljning en naturlig del av samtalet och den service som du f\u00f6rv\u00e4ntas ge.\nVid start f\u00e5r du en gedigen introduktion med b\u00e5de teoretisk och praktisk utbildning, som ger dig alla verktyg du beh\u00f6ver f\u00f6r att k\u00e4nna dig trygg i din roll som s\u00e4ljande kundtj\u00e4nstmedarbetare. Under hela uppdraget har du en n\u00e4ra dialog med din n\u00e4rmaste chef, vilket ger dig kontinuerligt st\u00f6d och m\u00f6jligheter att utvecklas inom b\u00e5de service och f\u00f6rs\u00e4ljning.\nDu arbetar mot uppsatta m\u00e5l och har m\u00f6jlighet att p\u00e5verka din l\u00f6n genom ett bonussystem. Provisionen \u00e4r n\u00e5got vi ser v\u00e4xer m\u00e5nad f\u00f6r m\u00e5nad och du har mycket goda m\u00f6jligheter att kunna n\u00e5 10.000kr i m\u00e5naden. \n\u2022 Svara p\u00e5 inkommande samtal fr\u00e5n kunder\n\u2022 Hitta l\u00f6sningar p\u00e5 kunders fr\u00e5gor och problem\n\u2022 Hitta f\u00f6rs\u00e4ljningsm\u00f6jligheter genom att g\u00f6ra behovsanalyser och se \u00f6ver tj\u00e4nsteutbud\n\ud83c\udfaf Vad vi s\u00f6ker hos dig:\n\u2022 Avslutad och godk\u00e4nt gymnasieutbildning\n\u2022 Goda kunskaper i svenska och engelska, tal och skrift\n\u2022 Meriterande med tidigare arbetslivserfarenhet, g\u00e4rna fr\u00e5n kundbem\u00f6tande och\/eller f\u00f6rs\u00e4ljning\nVi tror att du som s\u00f6ker tj\u00e4nsten \u00e4r en person som har intresse, vilja och f\u00f6rm\u00e5ga att hj\u00e4lpa andra och anstr\u00e4nger dig f\u00f6r att leverera l\u00f6sningar. Du s\u00e4tter kunden i fokus och \u00e4r lugn, uppm\u00e4rksam och tillm\u00f6tesg\u00e5ende i ditt bem\u00f6tande. F\u00f6r att trivas i rollen ser vi att du aktivt s\u00f6ker nya utmaningar, s\u00e4tter upp h\u00f6ga m\u00e5l f\u00f6r dig sj\u00e4lv och arbetar h\u00e5rt f\u00f6r att uppn\u00e5 dessa. Vidare beh\u00e5ller du din motivation trots utmaningar och arbetar tills resultat \u00e4r uppn\u00e5dda. Du tar egna initiativ i arbetet och trivs i en social roll med ett varierat arbetstempo.\n\ud83d\udccd Plats & detaljer\nStart: 14 September Plats: G\u00f6teborg L\u00f6n: Fast l\u00f6n + provision \nSom en del av rekryteringsprocessen g\u00f6rs en UC-kontroll och utdrag ur belastningsregistret kommer efterfr\u00e5gas. \nVi g\u00f6r l\u00f6pande urval \u2013 s\u00e5 skicka in din ans\u00f6kan direkt!\nVi anv\u00e4nder en kompetensbaserad metodik i alla rekryteringsprocesser f\u00f6r att s\u00e4kerst\u00e4lla f\u00f6rdomsfria urval. Vi jobbar ocks\u00e5 med l\u00f6pande urval, vilket inneb\u00e4r att vi tar ner annonsen n\u00e4r tillr\u00e4ckligt m\u00e5nga kandidater har ans\u00f6kt. Om du blir aktuell f\u00f6r tj\u00e4nsten kommer vi att kontakta dig f\u00f6r en f\u00f6rsta telefonintervju. Oavsett om du g\u00e5r vidare i processen eller inte s\u00e5 kommer du att f\u00e5 \u00e5terkoppling p\u00e5 din ans\u00f6kan.\nHar du fr\u00e5gor? H\u00f6r g\u00e4rna av dig!\n\ud83d\udce7 info@bravura.se\n\ud83d\udcde 010-171 47 10\nVi rekommenderar att du skickar in din ans\u00f6kan omg\u00e5ende d\u00e5 vi g\u00f6r ett l\u00f6pande urval.\nV\u00e4lkommen med din ans\u00f6kan!\n\n#Nextgen","price":"10000.00","currency":"SEK","status":"active","noindex":false,"location":{"address":"NORDSTADSTORGET 6","full_address":null,"city":"G\u00f6teborg","country":"SE","latitude":57.708843741917,"longitude":11.969069644987},"metadata":{"region":"V\u00e4stra G\u00f6talands l\u00e4n","duration":"6 m\u00e5nader eller l\u00e4ngre","employer":"Bravura Sverige AB","postcode":"41105","positions":1,"profession":"Kundtj\u00e4nstmedarbetare","salary_from":10000,"salary_type":"Fast och r\u00f6rlig l\u00f6n","salary_unit":"month","employer_url":"https:\/\/ledigajobb.bravura.se","scope_of_work":"100\u2013100 %","working_hours":"Heltid","employment_type":"Vanlig anst\u00e4llning","occupation_field":"Administration, ekonomi, juridik","employer_workplace":"Bravura","experience_required":true},"user_id":null,"is_sponsored":false,"views_count":4,"ai_views_count":4,"ai_vendor_counts":{"openai":3,"anthropic":1},"visibility":"public","submission_source":null,"submission_ai_name":null,"has_owner_email":true,"can_contact_owner":true,"phone":"010-171 47 10","owner_email":"info@bravura.se","images":[],"published_at":"2026-08-05T15:33:55+00:00","expires_at":"2026-08-31T23:59:59+00:00","created_at":"2026-08-15T03:04:41+00:00","updated_at":"2026-08-17T22:27:01+00:00"}}