{"data":{"id":157797,"slug":"seb-i-sundsvall-soker-kundserviceradgivare-till-telefonbanken","type":"job","title":"SEB in Sundsvall is Hiring Customer Service Advisors for Phone Banking!","description":"Job Description\nWe are now recruiting several customer service advisors for SEB Phone Bank in Sundsvall. The next planned start date is October 13.\n\nThe role involves handling incoming phone calls regarding various banking matters, where you will assist customers digitally over the phone. The position will begin with an extensive training program that includes both theoretical and practical components to provide the best foundation for success in the role.\n\nAt our phone bank, you are SEB's voice to the outside world and hold one of the most important roles for our customers. We strive for a culture where the customer truly comes first, where accessibility, service, and business are our guiding stars along with a focus on continuous change and development.\n\nThe position is full-time and requires that you can work days, evenings, and weekends. You will have the opportunity to request your schedule. To be considered for the role, you must be able to work full-time.\n\nQualifications and Characteristics\nWe are looking for someone who is a good communicator and wants to give every customer a positive experience with SEB. Those around you would describe you as energetic, collaborative, and engaged. You learn new things easily, are skilled at problem-solving, and are curious about our digital development. You also have a strong interest in banking and finance and view the position at SEB as a long-term opportunity.\n\nTo be considered for the role, we see that you have:\n\u27a4 Experience in service, preferably from customer service via phone or similar work\n\u27a4 Good phone and computer skills\n\u27a4 Fluency in both Swedish and English, spoken and written\n\u27a4 Upper secondary education with college preparatory diploma (preferably with an economics focus)\n\u27a4 Genuine interest in banking\/finance\n\nMeritorious qualifications include:\n\u27a4 Relevant higher education in economics\n\u27a4 Previous work experience in banking, finance, or similar field\n\u27a4 Swedsec license for Mortgages\n\nAbout SEB\nAt SEB, we are convinced that inclusion and diversity are crucial for building strong and good teams so that our company remains sustainable for the future. We strive to maintain an inclusive and values-driven culture where we all feel appreciated, respected, and involved regardless of background, experience, beliefs, gender, age, and where we come from.\n\nGood people often know other good people. Please feel free to share this job posting if you have a friend who would love this job and shares SEB's values. Customers first, commitment, simplicity, and collaboration. In short, world-class service!\n\nFor more inspiration about what it's like to work at the phone bank: www.sebgroup.com\/career\n\nInformation About the Recruitment Process\nWhen you apply for the position, we ask that you answer a number of questions, and it is important that you answer these to the best of your ability. Please note that all applications must be submitted through the job posting, as we do not accept applications via email.\n\nAs part of the recruitment process, background checks will be conducted by both us and SEB.\n\nQuestions and Contact\nWe select candidates on an ongoing basis and the position may be filled before the final application deadline, so do not hesitate to apply. In this recruitment, SEB is working with Amendo. If you have any questions about the position, please feel free to contact our Talent Acquisition Manager Mathilda Carlbom at mathilda.carlbom@amendo.se. We warmly welcome your application!","language":"sv","is_translated":true,"title_original":"SEB i Sundsvall s\u00f6ker kundservicer\u00e5dgivare till telefonbanken!","description_original":"Arbetsbeskrivning  Vi s\u00f6ker nu flera kundservicer\u00e5dgivare till SEB Telefonbank i Sundsvall. N\u00e4sta planerade start \u00e4r 13 oktober.\nArbetet inneb\u00e4r att ta emot inkommande telefonsamtal g\u00e4llande olika typer av bank\u00e4renden d\u00e4r du kommer att hj\u00e4lpa kunderna digitalt\u00a0via telefon. Tj\u00e4nsten kommer inledas med en l\u00e4ngre\u00a0utbildningsplan som innefattar b\u00e5de teoretiska och praktiska moment f\u00f6r att ge de b\u00e4sta f\u00f6ruts\u00e4ttningarna till att lyckas i rollen.\nP\u00e5 v\u00e5r\u00a0telefonbank \u00e4r du SEB:s r\u00f6st ut\u00e5t och har en av de viktigaste rollerna f\u00f6r v\u00e5ra kunder. Vi efterstr\u00e4var en kultur d\u00e4r kunden verkligen st\u00e5r i centrum, d\u00e4r tillg\u00e4nglighet, service och aff\u00e4r \u00e4r v\u00e5ra ledstj\u00e4rnor tillsammans med ett fokus p\u00e5 st\u00e4ndig f\u00f6r\u00e4ndring och utveckling.\nTj\u00e4nsten \u00e4r p\u00e5 heltid och kr\u00e4ver att du kan arbeta dag, kv\u00e4ll och helg. Du har m\u00f6jlighet att \u00f6nska ditt schema. F\u00f6r att vara aktuell f\u00f6r rollen beh\u00f6ver du d\u00e4rf\u00f6r kunna arbeta heltid.\n\nKvalifikationer och egenskaper  Vi s\u00f6ker dig som \u00e4r en god kommunikat\u00f6r som vill ge varje kund en positiv upplevelse av SEB. Din omgivning skulle beskriva dig som energigivande, samarbetsvillig och engagerad. Du har l\u00e4tt f\u00f6r att l\u00e4ra dig nya saker, \u00e4r bra p\u00e5 probleml\u00f6sning och nyfiken p\u00e5 v\u00e5r digitala utveckling. Du har \u00e4ven ett stort intresse f\u00f6r bank och finans samt ser l\u00e5ngsiktigt p\u00e5 tj\u00e4nsten hos SEB.\nF\u00f6r att bli aktuell i rollen ser vi att du har:\n\u27a4 Erfarenhet av service, g\u00e4rna fr\u00e5n kundtj\u00e4nst via telefon eller liknande arbete \u27a4 God telefon- och datorvana \u27a4 Flytande i s\u00e5v\u00e4l svenska som engelska i tal och skrift \u27a4 Gymnasial utbildning med h\u00f6gskolef\u00f6rberedande examen (g\u00e4rna\u00a0inriktning ekonomi) \u27a4 Genuint intresse av bank\/finans \nMeriterande \u00e4r:\u00a0\n\u27a4 Relevant h\u00f6gskoleutbildning inom ekonomi \u27a4 Tidigare arbetserfarenhet inom bank, finans eller liknande arbete \u27a4 Swedsec licens f\u00f6r Bol\u00e5n \nOm SEB  P\u00e5 SEB \u00e4r vi \u00f6vertygade om att inkludering och m\u00e5ngfald \u00e4r avg\u00f6rande f\u00f6r att kunna bygga starka och bra team f\u00f6r att v\u00e5rt f\u00f6retag ska vara h\u00e5llbart f\u00f6r framtiden. Vi str\u00e4var efter att ha en inkluderande och v\u00e4rderingsdriven kultur d\u00e4r vi alla k\u00e4nner oss uppskattade, respekterade och involverade oavsett bakgrund, erfarenhet, tro, k\u00f6n, \u00e5lder och varifr\u00e5n vi kommer. \nBra personer k\u00e4nner ofta andra bra personer. Dela g\u00e4rna annonsen om du har en v\u00e4n som skulle \u00e4lska det h\u00e4r jobbet och delar SEBs v\u00e4rderingar. Kunderna f\u00f6rst, engagemang, enkelhet och samarbete. Helt enkelt, service i v\u00e4rldsklass!\nF\u00f6r mer inspiration om hur det \u00e4r att jobba p\u00e5 telefonbanken: www.sebgroup.com\/career  Information kring rekryteringsprocessen N\u00e4r du s\u00f6ker tj\u00e4nsten ber vi dig svara p\u00e5 ett antal fr\u00e5gor och det \u00e4r viktigt att du svarar p\u00e5 dessa utifr\u00e5n b\u00e4sta f\u00f6rm\u00e5ga. Observera att alla ans\u00f6kningar ska skickas via annonsen, d\u00e5 vi inte tar emot ans\u00f6kningar per mejl.\nSom en del av rekryteringsprocessen genomf\u00f6rs bakgrundskontroller b\u00e5de av oss och av SEB.\nFr\u00e5gor och kontakt  Vi v\u00e4ljer ut kandidater l\u00f6pande och tj\u00e4nsten kan komma att tills\u00e4ttas innan sista ans\u00f6kningsdag, tveka d\u00e4rf\u00f6r inte att ans\u00f6ka.\u00a0I den h\u00e4r rekryteringen samarbetar SEB med Amendo. Vid fr\u00e5gor om tj\u00e4nsten \u00e4r du v\u00e4lkommen att kontakta v\u00e5r Talent Acquisition Manager\u00a0Mathilda Carlbom p\u00e5\u00a0mathilda.carlbom@amendo.se.\u00a0Varmt v\u00e4lkommen med din ans\u00f6kan!","price":null,"currency":"SEK","status":"active","noindex":false,"location":{"address":"Universitetsall\u00e9n 32","full_address":null,"city":"Sundsvall","country":"SE","latitude":62.396991342058,"longitude":17.281776956671},"metadata":{"region":"V\u00e4sternorrlands l\u00e4n","duration":"Tills vidare","employer":"Amendo Konsult & Rekrytering AB","postcode":"85234","positions":1,"profession":"Privatekonomisk r\u00e5dgivare","salary_type":"Fast m\u00e5nads- vecko- eller timl\u00f6n","employer_url":"https:\/\/jobb.amendo.se","scope_of_work":"100\u2013100 %","working_hours":"Heltid","employment_type":"Vanlig anst\u00e4llning","occupation_field":"Administration, ekonomi, juridik","employer_workplace":"Amendo ","experience_required":true},"user_id":null,"is_sponsored":false,"views_count":1,"ai_views_count":3,"ai_vendor_counts":{"openai":2,"anthropic":1},"visibility":"public","submission_source":null,"submission_ai_name":null,"has_owner_email":true,"can_contact_owner":true,"phone":null,"owner_email":"mathilda.carlbom@amendo.se","images":[],"published_at":"2026-08-17T08:56:58+00:00","expires_at":"2027-02-13T23:59:59+00:00","created_at":"2026-08-18T03:47:40+00:00","updated_at":"2026-08-19T09:57:36+00:00"}}