{"data":{"id":221637,"slug":"seb-kort-soker-dig-som-ar-fransktalande","type":"job","title":"SEB Kort is Looking for a French-Speaking Customer Service Representative","description":"SEB Kort is now seeking a new colleague for their French-language customer service team. Here you'll help SEB's customers and develop in a safe and inspiring work environment at the headquarters in Arenastaden, Solna, with art on the walls and a barista who makes your coffee.\nABOUT THE POSITION\nSEB Kort operates throughout the Nordic region and partners with brands such as SEB, AirPlus, Strawberry and several co-brand partners. They offer services to both private and corporate customers and handle over one million customer interactions per year via phone, email and social media.\nAs a customer service representative, you'll be part of the team that delivers top-class service to SEB Kort's customers. Your main task is to provide support via email and phone, answering questions about invoices, transactions, complaints, credits and interest rates, and guiding customers through SEB's digital services, always focusing on high quality and the best possible customer experience.\nWHAT WE OFFER YOU\n\u2b50\ufe0f Comprehensive training and ongoing coaching in communication, customer management and business acumen.\n\u2b50\ufe0f Customer service certification upon completion of training (Workz Academy)\n\u2b50\ufe0f Collective agreement terms and wellness benefits.\n\u2b50\ufe0f Access to a dedicated operations manager who supports your development and is always available.\n\u2b50\ufe0f A safe and stimulating work environment with opportunities for personal and professional development.\nWHO ARE YOU\nTo succeed in this role, you need a strong service commitment, drive to achieve results and professional conduct. You enjoy collaborating and have frequent contact with both customers and colleagues. Since SEB operates in a dynamic industry with many products, we'd like you to be curious, learn quickly and drive your own development. We'd also like you to have:\n\nCompleted upper secondary education or equivalent\n\n\nFluent written and spoken French, Swedish and English. It's a plus if you also have language skills in Spanish, German, Norwegian or Finnish\n\n\nPassed background check\n\n\nPRACTICAL INFORMATION Start date: By agreement Employer: SEB Kort Scope: Full-time, permanent employment with introductory probation period Salary: Individual salary setting, collective agreement applies Location: Stj\u00e4rntorget 4, Solna Working hours: Office hours Contact for questions: rekrytering@workz.se\nAPPLICATION\nWe value what you can do and your willingness to develop, rather than just looking at your CV. The first step in our recruitment process is therefore a matching test sent to your email immediately after application. To move forward, you need to complete the test, which takes a maximum of 15 minutes.\nGood luck and we look forward to your application!","language":"sv","is_translated":true,"title_original":"SEB Kort s\u00f6ker dig som \u00e4r fransktalande","description_original":"SEB Kort s\u00f6ker nu en ny kollega till deras franska kundserviceteam. H\u00e4r f\u00e5r du hj\u00e4lpa SEB:s kunder och utvecklas i en trygg och inspirerande arbetsmilj\u00f6 p\u00e5 huvudkontoret i Arenastaden, Solna, med b\u00e5de konst p\u00e5 v\u00e4ggarna och barista som fixar ditt kaffe.\nOM TJ\u00c4NSTEN\nSEB Kort \u00e4r verksamt i hela Norden och samarbetar med varum\u00e4rken som SEB, AirPlus, Strawberry och flera co-brand partners. De erbjuder tj\u00e4nster till b\u00e5de privat- och f\u00f6retagskunder och hanterar \u00f6ver en miljon kundinteraktioner per \u00e5r via telefon, mejl och sociala medier.\nSom kundservicemedarbetare blir du en del av teamet som levererar service i toppklass till SEB Korts kunder. Din fr\u00e4msta uppgift \u00e4r att ge support via mejl och telefon, d\u00e4r du besvarar fr\u00e5gor om fakturor, transaktioner, reklamationer, krediter och r\u00e4ntor samt v\u00e4gleder kunder i SEB:s digitala tj\u00e4nster, alltid med fokus p\u00e5 h\u00f6g kvalitet och b\u00e4sta m\u00f6jliga kundupplevelse.\nVI ERBJUDER DIG\n\u2b50\ufe0f Omfattande utbildning och l\u00f6pande tr\u00e4ning inom kommunikation, kundhantering och aff\u00e4rsm\u00e4ssighet.\n\u2b50\ufe0f Certifiering inom kundservice efter avslutad utbildning (Workz Academy)\n\u2b50\ufe0f Kollektivavtalsenliga villkor och friskv\u00e5rdsbidrag.\n\u2b50\ufe0f Tillg\u00e5ng till en dedikerad operativ chef som st\u00f6ttar din utveckling och alltid finns tillg\u00e4nglig.\n\u2b50\ufe0f En trygg och stimulerande arbetsmilj\u00f6 med m\u00f6jlighet till personlig och professionell utveckling.juda v\u00e5ra konsulter en trygg arbetsmilj\u00f6 och m\u00f6jligheter att v\u00e4xa, b\u00e5de personligt och professionellt!\nVEM \u00c4R DU\nF\u00f6r att lyckas i rollen beh\u00f6ver du ett starkt serviceengagemang, drivkraft att n\u00e5 resultat och ett professionellt bem\u00f6tande. Du trivs med att samarbeta och har mycket kontakt med b\u00e5de kunder och kollegor. Eftersom SEB verkar i en f\u00f6r\u00e4nderlig bransch med m\u00e5nga produkter ser vi g\u00e4rna att du \u00e4r nyfiken, l\u00e4r dig snabbt och driver din egen utveckling. Vidare ser vi g\u00e4rna att du har:\n\nFullst\u00e4ndig gymnasial utbildning eller motsvarande\n\n\nTalar och skriva obehindrat p\u00e5 franska, svenska och engelska. Meriterande om du \u00e4ven har spr\u00e5kkunskaper i spanska, tyska, norska eller finska\n\n\nGodk\u00e4nd bakgrundskontroll\n\n\nPRAKTISK INFORMATION Startdatum: Enligt \u00f6verenskommelse Uppdragsgivare: SEB Kort Omfattning: Heltid, tillsvidareanst\u00e4llning med inledande provanst\u00e4llning L\u00f6n: Individuell l\u00f6nes\u00e4ttning, kollektivavtal till\u00e4mpas Placering: Stj\u00e4rntorget 4, Solna Arbetstider: Kontorstider Kontakt vid fr\u00e5gor: rekrytering@workz.se\nANS\u00d6KAN\nVi v\u00e4rdes\u00e4tter vad du kan och din vilja att utvecklas, snarare \u00e4n att bara titta p\u00e5 CV:n. F\u00f6rsta steget i v\u00e5r rekryteringsprocess \u00e4r d\u00e4rf\u00f6r ett matchningstest som skickas till din e-post direkt efter ans\u00f6kan. F\u00f6r att g\u00e5 vidare beh\u00f6ver du slutf\u00f6ra testet, det tar max 15 minuter att genomf\u00f6ra.\nLycka till och vi ser fram emot din ans\u00f6kan!","price":null,"currency":"SEK","status":"active","noindex":true,"location":{"address":"111 22","full_address":null,"city":"Stockholm","country":"SE","latitude":59.368877,"longitude":18.008434},"metadata":{"region":"Stockholms l\u00e4n","duration":"Tills vidare","employer":"Workz Sweden AB","postcode":"11122","positions":1,"profession":"Kundtj\u00e4nstmedarbetare","salary_type":"Fast m\u00e5nads- vecko- eller timl\u00f6n","employer_url":"https:\/\/karriar.workz.se","scope_of_work":"100\u2013100 %","working_hours":"Heltid","employment_type":"full_time","occupation_field":"Administration, ekonomi, juridik","employer_workplace":"Workz Sweden","experience_required":true,"employment_type_label":"Vanlig anst\u00e4llning"},"user_id":null,"is_sponsored":false,"views_count":0,"ai_views_count":2,"bot_views_count":0,"ai_vendor_counts":{"anthropic":2},"visibility":"public","submission_source":null,"submission_ai_name":null,"has_owner_email":true,"can_contact_owner":true,"phone":null,"owner_email":"rekrytering@workz.se","images":[],"published_at":"2026-09-18T15:45:26+00:00","expires_at":"2027-03-17T23:59:59+00:00","created_at":"2026-09-19T03:24:52+00:00","updated_at":"2026-09-20T04:25:59+00:00"}}