{"data":{"id":185727,"slug":"service-kundtjanst-och-reception-jamtlandsregionen","type":"job","title":"Service, Customer Service, and Reception \u2013 J\u00e4mtland Region","description":"Service, Customer Service, and Reception \u2013 J\u00e4mtland Region\nAre you a service-minded person who thrives with many interactions and enjoys making things work smoothly for others? We're looking for you to be available for upcoming consultant assignments in service, customer service, and reception with our client in the J\u00e4mtland Region.\nAbout the Assignment\nThis is a first-line service role where assignments can involve customer service and citizen service via phone, email, and digital channels, or reception and internal service on-site \u2013 often a combination. The exact content, scope, and work methods vary between assignments. We're looking for someone whose skills can quickly make a difference in a professional and community-focused operation.\nWork Tasks\nAnswer questions and provide guidance via phone, email, and digital channels\nReceive visitors and manage reception and switchboard\nRegister and follow up on cases\nHandle mail, deliveries, bookings, and simple administrative tasks\nProvide internal service to employees and managers, including support for meetings and conferences\nContribute to professional, accessible, and calm service delivery even during high workload\n\nRequirements for the Role\nAt least 1 year of experience in customer service, citizen service, reception, or internal service\nExcellent Swedish in speech and writing, and good English\nGood computer and system skills\nAbility to manage multiple parallel contacts while maintaining quality\n\nMeritorious\nExperience from public sector or larger organization\nExperience with case management or CRM systems\nExperience with switchboard, visitor management, or access cards\nExperience with civic information or guidance\n\nWho We're Looking For\nYou are patient, clear, and solution-oriented. You see what needs to be done, stay calm when things get busy, and treat people professionally \u2013 whether on the phone or in person.\nWork Location and Setup\nAssignments are located in the J\u00e4mtland Region. Customer service may in some cases be hybrid or remote, while reception and internal service are always performed on-site at the operation. For certain roles, travel within the region may occur. The exact workplace, working hours, and practical setup are always presented before you decide on a specific assignment.\nApplication\nSend in your CV, a brief description of your most relevant experience, your availability, and preferably your desired fee or salary level. References and additional information may be requested later. Selection and interviews take place on an ongoing basis.\nBy applying for this position, you give the client the right to save your information according to GDPR in order to contact you regarding this and other relevant positions. You can withdraw your consent at any time.","language":"sv","is_translated":true,"title_original":"Service, kundtj\u00e4nst och reception \u2013 J\u00e4mtlandsregionen","description_original":"Service, kundtj\u00e4nst och reception \u2013 J\u00e4mtlandsregionen\n\u00c4r du en serviceinriktad person som trivs med m\u00e5nga kontakter och gillar att f\u00e5 vardagen att fungera f\u00f6r andra? Vi s\u00f6ker dig som vill vara aktuell f\u00f6r kommande konsultuppdrag inom service, kundtj\u00e4nst och reception hos kunden i J\u00e4mtlandsregionen.\nOm uppdraget\nDet handlar om en serviceroll i f\u00f6rsta linjen d\u00e4r uppdragen kan inneb\u00e4ra kundservice och medborgarservice via telefon, e-post och digitala kanaler, eller reception och internservice p\u00e5 plats \u2013 ofta en kombination. Exakt inneh\u00e5ll, omfattning och arbetss\u00e4tt varierar mellan uppdragen. Vi s\u00f6ker dig vars kompetens snabbt kan g\u00f6ra skillnad i en professionell och samh\u00e4llsn\u00e4ra verksamhet.\nArbetsuppgifter\nBesvara fr\u00e5gor och v\u00e4gleda via telefon, e-post och digitala kanaler\nTa emot bes\u00f6kare och hantera reception och v\u00e4xel\nRegistrera och f\u00f6lja upp \u00e4renden\nHantera post, leveranser, bokningar och enklare administration\nGe intern service till medarbetare och chefer, inklusive st\u00f6d vid m\u00f6ten och konferenser\nBidra till ett professionellt, tillg\u00e4ngligt och lugnt bem\u00f6tande \u00e4ven vid h\u00f6g belastning\n\nKrav f\u00f6r rollen\nMinst 1 \u00e5rs erfarenhet av kundservice, medborgarservice, reception eller internservice\nMycket god svenska i tal och skrift samt god engelska\nGod dator- och systemvana\nF\u00f6rm\u00e5ga att hantera m\u00e5nga parallella kontakter med bibeh\u00e5llen kvalitet\n\nMeriterande\nErfarenhet fr\u00e5n offentlig verksamhet eller st\u00f6rre organisation\nErfarenhet av \u00e4rendehanterings- eller CRM-system\nErfarenhet av v\u00e4xel, bes\u00f6kshantering eller passerkort\nErfarenhet av samh\u00e4llsinformation eller v\u00e4gledning\n\nVem vi s\u00f6ker\nDu \u00e4r t\u00e5lmodig, tydlig och l\u00f6sningsorienterad. Du ser vad som beh\u00f6ver g\u00f6ras, beh\u00e5ller lugnet n\u00e4r det \u00e4r mycket p\u00e5 g\u00e5ng och m\u00f6ter m\u00e4nniskor professionellt \u2013 oavsett om det sker i luren eller \u00f6ver disken.\nArbetsplats och uppl\u00e4gg\nUppdragen finns i J\u00e4mtlandsregionen. Kundservice kan i vissa fall ske hybrid eller p\u00e5 distans, medan reception och internservice alltid utf\u00f6rs p\u00e5 plats hos verksamheten. F\u00f6r vissa roller kan resor inom regionen f\u00f6rekomma. Exakt arbetsplats, arbetstider och praktiskt uppl\u00e4gg presenteras alltid innan du tar st\u00e4llning till ett specifikt uppdrag.\nAns\u00f6kan\nSkicka in CV, en kort beskrivning av din mest relevanta erfarenhet, din tillg\u00e4nglighet och g\u00e4rna \u00f6nskat arvode eller l\u00f6neniv\u00e5. Referenser och kompletterande uppgifter kan efterfr\u00e5gas senare. Urval och intervjuer g\u00f6rs l\u00f6pande.\nGenom att ans\u00f6ka till tj\u00e4nsten ger du kunden r\u00e4tt att enligt GDPR spara dina uppgifter f\u00f6r att kunna kontakta dig g\u00e4llande denna och andra relevanta tj\u00e4nster. Du kan n\u00e4r som helst dra tillbaka ditt godk\u00e4nnande.","price":null,"currency":"SEK","status":"active","noindex":true,"location":{"address":null,"full_address":null,"city":"i J\u00e4mtland","country":"SE","latitude":63.179788444527,"longitude":14.630088429902},"metadata":{"region":"J\u00e4mtlands l\u00e4n","employer":"Letsgig AB","postcode":"83130","positions":1,"profession":"Kontorsreceptionist","salary_type":"Fast m\u00e5nads- vecko- eller timl\u00f6n","contact_person":"Martin Lev\u00e1n","employment_type":"contract","occupation_field":"Administration, ekonomi, juridik","employer_workplace":"LetsGig AB","experience_required":true,"employment_type_label":"Behovsanst\u00e4llning"},"user_id":null,"is_sponsored":false,"views_count":0,"ai_views_count":4,"ai_vendor_counts":{"other":2,"openai":1,"anthropic":1},"visibility":"public","submission_source":null,"submission_ai_name":null,"has_owner_email":true,"can_contact_owner":true,"phone":"46812112250","owner_email":"jobs@letsgig.com","images":[],"published_at":"2026-09-03T11:14:13+00:00","expires_at":"2026-12-02T23:59:59+00:00","created_at":"2026-09-04T03:19:43+00:00","updated_at":"2026-09-06T03:11:03+00:00"}}