{"data":{"id":219031,"slug":"servicecentermedarbetare-till-stockholm","type":"job","title":"Service Center Representative in Stockholm","description":"Do you want to make a real difference? Are you someone who enjoys helping others, solving problems, and creating a smooth experience for customers and colleagues? Then this role might be perfect for you. At Coor, you make the difference.\n\nWho are we?\n\nAt Coor, we create pleasant, sustainable, and well-functioning workplaces where people feel good and can perform at their best. We are a stable employer with a warm and inclusive culture where you have the opportunity to develop, take responsibility, and grow in your career.\n\nAbout the role\n\nAs a service center representative, you are an important part of the customer experience and the natural point of contact for employees who need support in their work. You help resolve issues, coordinate cases, and ensure that customers receive fast and professional service.\n\nYour main responsibilities include:\n\nHandling incoming cases via phone, email, and case management systems\nProviding support and service to customers, colleagues, and visitors\nCoordinating and publishing information on intranet and digital communication channels\nManaging furniture inventory, reuse, and various furnishing matters\nHandling quotes, financial documentation, and administrative follow-up\nIndependently researching the right information to provide the best possible service\nContributing improvement suggestions that develop our working methods and service delivery\nSupporting operations with other administrative tasks as needed\n\n\nWho are you?\n\nYou thrive in a service-oriented role where the pace can sometimes be high and where tasks vary from day to day. With a professional and welcoming approach, you build trust and create positive experiences for those you meet.\n\nYou are organized, solution-oriented, and skilled at prioritizing multiple tasks simultaneously. You take responsibility for your work, see what needs to be done, and enjoy contributing ideas that improve both customer experience and team working methods. At the same time, you are a team player who appreciates collaboration and contributes to a positive work environment.\n\nWe are looking for someone with:\n\nAt least 2 years of experience in customer service, service centers, reception, customer support, or other service-oriented administrative roles\nAt least 1 year of experience handling cases via phone, email, and digital case management systems\nExperience in administrative work where you have coordinated and managed multiple parallel tasks\nGood experience working in various digital systems and tools\nStrong proficiency in Microsoft 365, especially Outlook and Teams\nVery good knowledge of Swedish and good knowledge of English, both spoken and written\n\n\nWe offer secure and safe working conditions\n\nA warm and welcoming work culture\nSalary according to collective agreement\nIntroduction program for all new employees to give you a good start\nWellness benefits to promote life balance\nBenefits such as occupational pension, insurance, and parental benefits\nOpportunity to develop within a large and growing company\nContinuous professional development with training and courses\n\n\nAbout the position\n\nEmployment type: Permanent\nFull-time: 100%\nWorking hours: Mon-Fri 08:00-17:00\nStart date: As soon as possible\nProbation period: 6 months\n\n\nYour workplace is at the customer's premises in Stockholm (Kungsholmen).\n\nAdditional information\n\nFor questions, contact: linnea.ostman@coor.com\n\nWe review applications continuously, so apply today.\n\nTo ensure a fair and accurate recruitment process, we use personality tests and may conduct background checks before employment.\n\nWe process personal data according to GDPR, only accept applications through our recruitment system, and make all selection decisions through human judgment.\n\nAll sales from ad sellers and recruitment firms in connection with this recruitment process are kindly declined.\n\nWelcome to apply!\n\nAt Coor, we meet each other with curiosity and warmth. Here, people work with different personalities, backgrounds, and talents. Coor is service; we take care of our customers' properties, prepare meals, clean, welcome guests, deliver mail, and handle all the hundreds of Facility Management services required for a workplace or property to function at its best.\n\nOur shared mission is to create the best work environments in the Nordic region \u2013 smart, sustainable, and filled with joy, for both our customers and ourselves. Together, we create value by delivering, managing, and streamlining our customers' service operations so they can focus on what they do best. The rest we take care of.\n\nThrough our warm culture and strong collaboration, we have more fun and create more value for our customers. We see that every day. That's why we are one of the Nordic region's leading Facility Management companies.","language":"sv","is_translated":true,"title_original":"Servicecentermedarbetare till Stockholm","description_original":"Vill du g\u00f6ra skillnad p\u00e5 riktigt? \u00c4r du en person som gillar att hj\u00e4lpa andra, l\u00f6sa problem och skapa en smidig vardag f\u00f6r kunder och kollegor? D\u00e5 kan det h\u00e4r vara rollen f\u00f6r dig. P\u00e5 Coor \u00e4r du skillnaden.\n\nVilka \u00e4r vi?\n\nP\u00e5 Coor skapar vi trivsamma, h\u00e5llbara och v\u00e4lfungerande arbetsplatser d\u00e4r m\u00e4nniskor m\u00e5r bra och kan prestera p\u00e5 topp. Vi \u00e4r en stabil arbetsgivare med en varm och inkluderande kultur d\u00e4r du f\u00e5r m\u00f6jlighet att utvecklas, ta ansvar och v\u00e4xa i din karri\u00e4r.\n\nOm rollen\n\nSom servicecentermedarbetare \u00e4r du en viktig del av kundupplevelsen och den naturliga kontaktpunkten f\u00f6r medarbetare som beh\u00f6ver st\u00f6d i sin arbetsvardag. Du hj\u00e4lper till att l\u00f6sa fr\u00e5gor, samordna \u00e4renden och s\u00e4kerst\u00e4lla att kunden f\u00e5r snabb och professionell service.\n\nDina huvudsakliga arbetsuppgifter \u00e4r att:\n\nHantera inkommande \u00e4renden via telefon, e-post och \u00e4rendehanteringssystem\nGe st\u00f6d och service till kunder, kollegor och bes\u00f6kare\nSamordna och publicera information p\u00e5 intran\u00e4t och digitala kommunikationskanaler\nKoordinera m\u00f6belinventering, \u00e5terbruk samt olika inrednings\u00e4renden\nHantera offerter, ekonomiska underlag och administrativ uppf\u00f6ljning\nSj\u00e4lvst\u00e4ndigt s\u00f6ka fram r\u00e4tt information f\u00f6r att ge b\u00e4sta m\u00f6jliga service\nBidra med f\u00f6rb\u00e4ttringsf\u00f6rslag som utvecklar v\u00e5ra arbetss\u00e4tt och v\u00e5r serviceleverans\nSt\u00f6tta verksamheten med \u00f6vriga administrativa uppgifter vid behov\n\n\nVem \u00e4r du?\n\nDu trivs i en serviceinriktad roll d\u00e4r tempot stundtals \u00e4r h\u00f6gt och d\u00e4r arbetsuppgifterna varierar fr\u00e5n dag till dag. Med ett professionellt och v\u00e4lkomnande bem\u00f6tande bygger du f\u00f6rtroende och skapar positiva upplevelser f\u00f6r dem du m\u00f6ter.\n\nDu \u00e4r strukturerad, l\u00f6sningsorienterad och har l\u00e4tt f\u00f6r att prioritera mellan flera uppgifter samtidigt. Du tar ansvar f\u00f6r ditt arbete, ser vad som beh\u00f6ver g\u00f6ras och bidrar g\u00e4rna med id\u00e9er som f\u00f6rb\u00e4ttrar b\u00e5de kundupplevelsen och arbetss\u00e4tten i teamet. Samtidigt \u00e4r du en lagspelare som uppskattar samarbete och bidrar till en positiv arbetsmilj\u00f6.\n\nVi s\u00f6ker dig som har:\n\nMinst 2 \u00e5rs erfarenhet fr\u00e5n kundservice, servicecenter, reception, kundtj\u00e4nst eller annan serviceorienterad administrativ roll\nMinst 1 \u00e5rs erfarenhet av att hantera \u00e4renden via telefon, e-post och digitala \u00e4rendehanteringssystem\nErfarenhet av administrativt arbete d\u00e4r du har samordnat och hanterat flera parallella arbetsuppgifter samtidigt\nGod vana av att arbeta i olika digitala system och verktyg\nGoda kunskaper i Microsoft 365, framf\u00f6r allt Outlook och Teams\nMycket goda kunskaper i svenska och goda kunskaper i engelska, b\u00e5de i tal och skrift\n\n\nVi erbjuder trygga och s\u00e4kra arbetsvillkor\n\nEn varm och v\u00e4lkomnande arbetskultur\nL\u00f6n enligt kollektivavtal\nIntroduktion till alla nyanst\u00e4llda f\u00f6r att ge dig en bra start i arbetet\nFriskv\u00e5rd f\u00f6r att gynna en balans i livet\nF\u00f6rm\u00e5ner som avtalspension, f\u00f6rs\u00e4kringar och f\u00f6r\u00e4ldral\u00f6n\nM\u00f6jlighet att utvecklas inom ett stort och v\u00e4xande f\u00f6retag\nL\u00f6pande kompetensutveckling med utbildningar och kurser\n\n\nOm tj\u00e4nsten\n\nAnst\u00e4llningsform: Tillsvidare\nSyssels\u00e4ttningsgrad: Heltid 100%\nArbetstid: M\u00e5n-Fre 08:00-17:00\nStartdatum: Snarast\nProvanst\u00e4llning: 6 M\u00e5nader\n\n\nDin arbetsplats \u00e4r i kundens lokaler i Stockholm (Kungsholmen).\n\n\u00d6vrig information\n\nVid fr\u00e5gor kontakta: linnea.ostman@coor.com\n\nVi hanterar ans\u00f6kningar l\u00f6pande s\u00e5 s\u00f6k in redan idag.\n\nF\u00f6r att s\u00e4kerst\u00e4lla en r\u00e4ttvis och tr\u00e4ffs\u00e4ker rekryteringsprocess anv\u00e4nder vi personlighetstester och vi kan komma att utf\u00f6ra bakgrundskontroll innan anst\u00e4llning.\n\nVi behandlar personuppgifter enligt GDPR, tar endast emot ans\u00f6kningar via v\u00e5rt rekryteringssystem och fattar alla urvalsbeslut genom m\u00e4nsklig bed\u00f6mning.\n\nAll f\u00f6rs\u00e4ljning fr\u00e5n annonss\u00e4ljare och rekryteringsf\u00f6retag i samband med denna rekryteringsprocess undanbedes v\u00e4nligen.\n\nV\u00e4lkommen med din ans\u00f6kan!\n\nP\u00e5 Coor m\u00f6ter vi varandra med nyfikenhet och v\u00e4rme. Hos oss arbetar m\u00e4nniskor med olika personligheter, bakgrunder och talanger. Coor \u00e4r service; vi tar hand om v\u00e5ra kunders fastigheter, lagar mat, st\u00e4dar, v\u00e4lkomnar g\u00e4ster, levererar post och sk\u00f6ter alla de hundratals Facility Management-tj\u00e4nster som kr\u00e4vs f\u00f6r att en arbetsplats eller fastighet ska fungera p\u00e5 b\u00e4sta s\u00e4tt.\n\nV\u00e5rt gemensamma uppdrag \u00e4r att skapa de b\u00e4sta arbetsmilj\u00f6erna i Norden \u2013 smarta, h\u00e5llbara och fyllda med gl\u00e4dje, f\u00f6r b\u00e5de v\u00e5ra kunder och oss sj\u00e4lva. Tillsammans skapar vi v\u00e4rde genom att utf\u00f6ra, leda och effektivisera v\u00e5ra kunders serviceverksamheter s\u00e5 att de kan fokusera p\u00e5 vad de g\u00f6r b\u00e4st. Resten tar vi hand om.\n\nGenom v\u00e5r varma kultur och v\u00e5rt starka samarbete har vi roligare och skapar mer v\u00e4rde f\u00f6r v\u00e5ra kunder. Det ser vi varje dag. Det \u00e4r d\u00e4rf\u00f6r vi \u00e4r ett av Nordens ledande f\u00f6retag inom Facility Management.","price":null,"currency":"SEK","status":"active","noindex":true,"location":{"address":null,"full_address":null,"city":"Stockholm","country":"SE","latitude":59.327073076935,"longitude":18.01738578209},"metadata":{"region":"Stockholms l\u00e4n","duration":"Tills vidare","employer":"COOR Service Management Aktiebolag","postcode":"11260","positions":1,"profession":"Receptionist, telefonist","salary_type":"Fast m\u00e5nads- vecko- eller timl\u00f6n","scope_of_work":"100\u2013100 %","working_hours":"Heltid","employment_type":"full_time","occupation_field":"Administration, ekonomi, juridik","employer_workplace":"Coor","experience_required":true,"employment_type_label":"Vanlig anst\u00e4llning"},"user_id":null,"is_sponsored":false,"views_count":0,"ai_views_count":1,"bot_views_count":0,"ai_vendor_counts":{"anthropic":1},"visibility":"public","submission_source":null,"submission_ai_name":null,"has_owner_email":true,"can_contact_owner":true,"phone":null,"owner_email":"linnea.ostman@coor.com","images":[],"published_at":"2026-09-17T11:01:01+00:00","expires_at":"2026-10-04T23:59:59+00:00","created_at":"2026-09-18T04:13:22+00:00","updated_at":"2026-09-20T04:01:28+00:00"}}