{"data":{"id":184997,"slug":"serviceledare-sakerhetsteknik-securitas-solutions-delivery-skovde","type":"job","title":"Service Manager Security Technology - Securitas Solutions Delivery Sk\u00f6vde","description":"Company Description\nSecuritas plays an important role in society and manages one of Sweden's most critical missions - protecting people and helping them feel safe. Now you have the chance to become part of Sweden's largest security company. Whether you want to work a lot or a little, day or night, we need more people.\nAs the country's largest employer in our industry, we can offer you development opportunities and variety that few other companies can provide. We strive for unified leadership with a balance between expectations and resources.\nSecuritas Sweden has mobilization readiness for its personnel. In short, this means that as an employee, in the event of war, you will retain your employment and be managed by Securitas.\nYou take care of people's security \u2013 Securitas takes care of you.\nJob Description\nSolutions Delivery West currently consists of five project managers, three of whom are located in Gothenburg, one in Sk\u00f6vde, and one in Bor\u00e5s. The project managers are responsible for project deliveries, while service and aftermarket business is handled by two service managers.\nThis position is responsible for service operations in Bor\u00e5s, Sk\u00f6vde, and Trollh\u00e4ttan and is a central function for customer care, service agreements, preventive maintenance, additional services, and coordination of subcontractors and service partners. An important success factor is our local presence and established relationships with both customers and subcontractors.\nThe role combines customer responsibility, business development, and service management with planning, monitoring, and coordination of deliveries. You drive the service business forward while ensuring high quality and customer satisfaction in daily operations. The focus is on ensuring quality, good communication, and long-term relationships, where both internal processes and external collaboration are critical to successful results.\nYou serve as a link between customer and subcontractors, allocate work for security technicians, and ensure that service deliveries are provided according to agreements, timelines, and quality requirements. An important part of the role is being on-site with customers, participating in quarterly meetings, identifying new needs, and contributing to long-term customer relationships.\nPersonality, business acumen, and the ability to balance relationships are key success factors in this role.\nYour geographic area of responsibility is Bor\u00e5s, Sk\u00f6vde, and Trollh\u00e4ttan \u2013 which means you will drive a company car and regularly travel throughout the day, and sometimes overnight. It is therefore natural that you are based in one of these locations.\nExamples of Work Tasks\nManage budgets for the contract portfolio, including monitoring and business prioritization\nMonitor and manage new and existing partnerships with subcontractors and service partners\nIdentify new needs, discrepancies, and improvement areas with customers and convert them into concrete actions\nCollaborate closely with project managers, sales, security technicians, and other operations staff\nHandle customer visits and participate in customer presentations\nEnsure service agreements are followed and preventive maintenance and additional services are planned and executed efficiently\n\nYou will become part of Solutions Delivery West where project managers, service managers, technicians, and subcontractors work together to deliver technical security solutions to our customers. The team you will work with includes project managers, shift supervisors, and technicians. You also work closely with sales and other security operations.\nWe are security. We are Securitas.\nQualifications\nRequirements\nExperience in technical service, security technology, project management, or service management\nExperience collaborating with subcontractors\nApproved high school grades in Swedish from the first year of high school\nGood knowledge of English\nClass B driver's license and ability to travel within the region\n\nDesirable\nKnowledge of burglar alarms, access control systems, CCTV, and integrated security systems\nKnowledge of AB 04 and ABT 06\nCertifications or training in security technology\nExperience managing subcontractors and service partners\nExperience with on-site customer sales\nNegotiation experience\nExperience with financial-related tasks\n\nWe believe you are service-oriented, solution-focused, and confident in customer communication. You are flexible and thrive in a role where conditions can change quickly, while also being structured, business-minded, and having a professional demeanor.\nGreat weight will be placed on your personal suitability for the position.\nAdditional Information\nWe only accept applications through our recruitment tool. We work with continuous selection, so if you are interested in this position \u2013 submit your application today!\nIf you have questions about the role, please contact Department Manager Mattias Kristiansson at mattias.kristiansson@securitas.se.\nFor questions about the recruitment process, please contact \u00c5sa Andersson at asa.andersson@securitas.se\nThis is a full-time position with start date by agreement. We apply a 6-month probationary period.\nWe use selection tests\nWe communicate primarily via email\nApplication deadline is September 23\n\nFor employment at Securitas Sverige AB, you must have approved grades from the first year of high school in Swedish and must be approved by the County Board for employment at an authorized security company under the Security Guard Act (1974:191) (the application is made by Securitas). Depending on the position, security clearance under the Security Protection Act (2018:585) may also be relevant. To investigate and assess whether you meet the requirements to be approved under the respective legislation, a background check is conducted. The assessment concerns lawfulness, suitability, reliability, loyalty, and any vulnerabilities. Information obtained may come from you, public sources, or authorities. We apply a comprehensive assessment when evaluating suitability for each position.\nSalary and employment terms are based on collective agreements between the employer organization S\u00e4kerhetsf\u00f6retagen, Unionen, and Ledarna.\nFor more information about Securitas as an employer and our recruitment process, visit securitas.se","language":"sv","is_translated":true,"title_original":"Serviceledare S\u00e4kerhetsteknik - Securitas Solutions Delivery Sk\u00f6vde","description_original":"F\u00f6retagsbeskrivning\nSecuritas har en viktig roll i samh\u00e4llet och f\u00f6rvaltar ett av Sveriges viktigaste uppdrag - att skydda och hj\u00e4lpa m\u00e4nniskor att k\u00e4nna sig trygga. Nu har du chansen att bli en del av Sveriges st\u00f6rsta s\u00e4kerhetsf\u00f6retag. Oavsett om du vill jobba mycket eller lite, dag eller natt s\u00e5 beh\u00f6ver vi bli fler.\nSom landets st\u00f6rsta arbetsgivare i v\u00e5r bransch kan vi erbjuda dig utvecklingsm\u00f6jligheter och variation som f\u00e5 andra f\u00f6retag kan. Vi str\u00e4var efter ett enhetligt ledarskap med balans mellan f\u00f6rv\u00e4ntningar och f\u00f6ruts\u00e4ttningar.\nSecuritas Sverige krigsplacerar sin personal. Detta inneb\u00e4r i korthet att du som anst\u00e4lld kommer, i h\u00e4ndelse av krig, ha kvar din anst\u00e4llning och arbetsledas av Securitas.\nDu tar hand om m\u00e4nniskors s\u00e4kerhet \u2013 Securitas tar hand om dig.\nJobbeskrivning\nSolutions Delivery V\u00e4st best\u00e5r idag av fem projektledare, varav tre \u00e4r placerade i G\u00f6teborg, en i Sk\u00f6vde och en i Bor\u00e5s. Projektledarna ansvarar f\u00f6r genomf\u00f6rande av projektleveranser, medan service- och eftermarknadsaff\u00e4ren hanteras av tv\u00e5 serviceledare.\nDen h\u00e4r tj\u00e4nsten ansvarar f\u00f6r serviceverksamheten i Bor\u00e5s, Sk\u00f6vde och Trollh\u00e4ttan och \u00e4r en central funktion f\u00f6r kundv\u00e5rd, serviceavtal, f\u00f6rebyggande underh\u00e5ll, extraservice samt samordning av underentrepren\u00f6rer och servicepartners. En viktig framg\u00e5ngsfaktor \u00e4r v\u00e5r lokala n\u00e4rvaro och de etablerade relationerna till b\u00e5de kunder och underentrepren\u00f6rer.\nRollen kombinerar kundansvar, aff\u00e4rsutveckling och serviceledning med planering, uppf\u00f6ljning och koordinering av leveranser. Du driver serviceaff\u00e4ren fram\u00e5t samtidigt som du s\u00e4kerst\u00e4ller h\u00f6g kvalitet och kundn\u00f6jdhet i den dagliga verksamheten. Fokus ligger p\u00e5 att s\u00e4kerst\u00e4lla kvalitet, god dialog och l\u00e5ngsiktiga relationer, d\u00e4r b\u00e5de interna processer och extern samverkan \u00e4r avg\u00f6rande f\u00f6r ett framg\u00e5ngsrikt resultat.\nDu fungerar som l\u00e4nk mellan kund och underentrepren\u00f6rer, f\u00f6rdelar arbetet f\u00f6r teknikv\u00e4ktarna samt s\u00e4kerst\u00e4ller att serviceleveranser sker enligt avtal, tidsramar och uppsatta kvalitetskrav. En viktig del av uppdraget \u00e4r att vara ute hos kund, delta i kvartalsm\u00f6ten, f\u00e5nga upp nya behov och bidra till l\u00e5ngsiktiga kundrelationer.\nPersonlighet, aff\u00e4rsm\u00e4ssighet och f\u00f6rm\u00e5ga att balansera relationer \u00e4r centrala framg\u00e5ngsfaktorer i rollen.\nDitt geografiska ansvarsomr\u00e5de \u00e4r Bor\u00e5s, Sk\u00f6vde och Trollh\u00e4ttan \u2013 vilket inneb\u00e4r att du k\u00f6r f\u00f6rm\u00e5nsbil och regelbundet reser \u00f6ver dagen, och ibland ocks\u00e5 med \u00f6vernattning. Det \u00e4r d\u00e4rf\u00f6r naturligt att du \u00e4r placerad i n\u00e5gon av dessa orter.\nExempel p\u00e5 arbetsuppgifter\nha ekonomiskt ansvar f\u00f6r avtalsportf\u00f6ljen, inklusive uppf\u00f6ljning och aff\u00e4rsm\u00e4ssiga prioriteringar\nf\u00f6lja upp och hantera nya och befintliga samarbeten med underentrepren\u00f6rer och servicepartners\nf\u00e5nga upp nya behov, avvikelser och f\u00f6rb\u00e4ttringsomr\u00e5den hos kund och oms\u00e4tta detta i konkreta \u00e5tg\u00e4rder\nsamverka n\u00e4ra med projektledare, s\u00e4lj, teknikv\u00e4ktare och \u00f6vrig driftorganisation\nhantera kundbes\u00f6k och vara del i kundpresentationer\ns\u00e4kerst\u00e4lla att serviceavtal f\u00f6ljs och att f\u00f6rebyggande underh\u00e5ll och extraservice planeras och genomf\u00f6rs effektivt\n\nDu blir en del av Solutions Delivery V\u00e4st d\u00e4r projektledare, serviceledare, tekniker och underentrepren\u00f6rer tillsammans ansvarar f\u00f6r leverans av tekniska s\u00e4kerhetsl\u00f6sningar till v\u00e5ra kunder. Teamet du kommer att jobba tillsammans med best\u00e5r bland annat av projektledare, temarondv\u00e4ktare och tekniker. Du jobbar \u00e4ven n\u00e4ra s\u00e4ljare och \u00f6vrig bevakningsverksamhet.\nVi \u00e4r trygghet. Vi \u00e4r Securitas.\nKvalifikationer\nKrav\nErfarenhet av teknisk service, s\u00e4kerhetsteknik, projektledning eller serviceledning\nErfarenhet av att samarbeta med underentrepren\u00f6rer\nGodk\u00e4nda gymnasiebetyg i svenska fr\u00e5n f\u00f6rsta \u00e5ret p\u00e5 gymnasiet\nGoda kunskaper i engelska\nB-k\u00f6rkort och m\u00f6jlighet att resa inom regionen\n\nMeriterande\nKunskap inom inbrottslarm, passersystem, CCTV och integrerade s\u00e4kerhetssystem\nKunskap om AB 04 och ABT 06\nCertifieringar eller utbildningar inom s\u00e4kerhetsteknik\nErfarenhet av att leda underentrepren\u00f6rer och servicepartners\nErfarenhet av s\u00e4lj ute hos kund\nErfarenhet av f\u00f6rhandling\nErfarenhet av ekonomirelaterade arbetsuppgifter\n\nVi tror att du \u00e4r serviceinriktad, l\u00f6sningsorienterad och trygg i kunddialogen. Du \u00e4r flexibel och trivs i en roll d\u00e4r f\u00f6ruts\u00e4ttningar kan f\u00f6r\u00e4ndras snabbt, samtidigt som du \u00e4r strukturerad, aff\u00e4rsm\u00e4ssig och har ett professionellt bem\u00f6tande. \nStor vikt kommer att l\u00e4ggas vid din personliga l\u00e4mplighet f\u00f6r tj\u00e4nsten.\nYtterligare information\nVi tar endast emot ans\u00f6kningar via v\u00e5rt rekryteringsverktyg. Vi jobbar med l\u00f6pande urval, s\u00e5 om du \u00e4r intresserad av tj\u00e4nsten \u2013 skicka din ans\u00f6kan redan idag!\nHar du fr\u00e5gor kring rollen \u00e4r du v\u00e4lkommen att h\u00f6ra av dig till Avdelningschef Mattias Kristiansson p\u00e5 mattias.kristiansson@securitas.se.\nHar du fr\u00e5gor kring rekryteringsprocessen, v\u00e4nligen h\u00f6r av dig till \u00c5sa Andersson p\u00e5 asa.andersson@securitas.se\nTj\u00e4nsten \u00e4r p\u00e5 heltid med tilltr\u00e4de enligt \u00f6verenskommelse. Vi till\u00e4mpar 6 m\u00e5n provanst\u00e4llning.\nVi arbetar med urvalstester\nVi kommunicerar i f\u00f6rsta hand via mail\nSista ans\u00f6kningsdag \u00e4r 23 september\n\nF\u00f6r anst\u00e4llning inom Securitas Sverige AB kr\u00e4vs det att du har godk\u00e4nda betyg fr\u00e5n f\u00f6rsta \u00e5ret i gymnasiet i svenska samt blir godk\u00e4nd av L\u00e4nsstyrelsen f\u00f6r anst\u00e4llning i auktoriserat bevakningsf\u00f6retag enligt Lag (1974:191) om bevakningsf\u00f6retag (den ans\u00f6kan g\u00f6rs av Securitas). Beroende p\u00e5 befattning kan \u00e4ven s\u00e4kerhetspr\u00f6vning enligt S\u00e4kerhetsskyddslag (2018:585) bli aktuell. F\u00f6r att utreda och bed\u00f6ma om du uppfyller kraven f\u00f6r att bli godk\u00e4nd enligt respektive f\u00f6rfattning sker en bakgrundskontroll. Bed\u00f6mningen avser laglydnad, l\u00e4mplighet, p\u00e5litlighet, lojalitet samt eventuella s\u00e5rbarheter. Uppgifter som inh\u00e4mtas kan ex. komma fr\u00e5n dig sj\u00e4lv, \u00f6ppna k\u00e4llor eller myndigheter. Vi till\u00e4mpar en helhetsbed\u00f6mning vid pr\u00f6vning av l\u00e4mplighet f\u00f6r respektive befattning.\nL\u00f6n och anst\u00e4llningsf\u00f6rh\u00e5llanden baseras p\u00e5 kollektivavtal mellan arbetsgivarorganisationen S\u00e4kerhetsf\u00f6retagen, Unionen och Ledarna.\nMer info om Securitas som arbetsgivare och v\u00e5r rekryteringsprocess hittar du p\u00e5 securitas.se","price":null,"currency":"SEK","status":"active","noindex":true,"location":{"address":null,"full_address":null,"city":"SK\u00d6VDE","country":"SE","latitude":58.381627143232,"longitude":13.880158485694},"metadata":{"region":"V\u00e4stra G\u00f6talands l\u00e4n","duration":"Tills vidare","employer":"Securitas Sverige Aktiebolag","postcode":"54134","positions":1,"profession":"Teknisk dokumentat\u00f6r","salary_type":"Fast och r\u00f6rlig l\u00f6n","employer_url":"https:\/\/www.securitas.se\/jobba-hos-oss\/","scope_of_work":"100\u2013100 %","working_hours":"Heltid","driving_license":true,"employment_type":"full_time","occupation_field":"Yrken med teknisk inriktning","employer_workplace":"Securitas Sverige AB","experience_required":true,"employment_type_label":"Tillsvidareanst\u00e4llning (inkl. eventuell provanst\u00e4llning)"},"user_id":null,"is_sponsored":false,"views_count":6,"ai_views_count":6,"bot_views_count":2,"ai_vendor_counts":{"other":2,"openai":1,"anthropic":3},"visibility":"public","submission_source":null,"submission_ai_name":null,"has_owner_email":true,"can_contact_owner":true,"phone":null,"owner_email":"mattias.kristiansson@securitas.se","images":[],"published_at":"2026-09-03T07:38:40+00:00","expires_at":"2026-09-23T23:59:59+00:00","created_at":"2026-09-04T02:58:40+00:00","updated_at":"2026-09-17T03:26:55+00:00"}}