{"data":{"id":206665,"slug":"serviceledare-sakerhetsteknik-till-securitas-lulea","type":"job","title":"Service Manager Security Technology at Securitas Lule\u00e5","description":"Company Description\nSecuritas plays a vital role in society and manages one of Sweden's most important missions - protecting people and helping them feel safe. Now you have the chance to become part of Sweden's largest security company.\nAs the country's largest employer in our industry, we can offer you development opportunities and variety that few other companies can match. We strive for unified leadership with a balance between expectations and resources.\nSecuritas Sverige has personnel war-placement. In short, this means that as an employee, in the event of war, you will retain your employment and be directed by Securitas.\nYou take care of people's security \u2013 Securitas takes care of you.\n\nJob Description\nWould you like a key role in one of Sweden's most important missions - creating safety - while experiencing all of Norrbotten as your workplace? As a Service Manager at Solutions Delivery in Nord\/Nord, you will have overall responsibility for our service portfolio within technical security in Norrbotten, where you combine business acumen with close customer relationships and a clear quality focus.\nThis is a dynamic role where you alternate between administration, planning and follow-up, and more operational, customer-oriented work. Your task is to ensure high quality in delivery, create good dialogue and build long-term relationships - where both internal processes and external collaboration are crucial for achieving excellent results.\nIn this role, you will greatly benefit from a genuine technical interest and experience from the security industry. You have worked with or near various security systems and solutions, and you understand how they together create a safe and secure everyday life for our customers. This enables you to have qualified conversations with both customers, security technicians and subcontractors, and translate customer needs into practical, sustainable solutions. Personality, business sense and the ability to balance relationships are central success factors in the role - here you make a real difference for both our customers and Securitas' business.\nYou function as the central link between customer and subcontractors, distribute work for security technicians, maintain close contact with project managers and ensure that service deliveries are made according to contracts, timelines and set quality requirements. An important part of your task is to visit customers regularly, participate in quarterly meetings, identify new needs and translate them into concrete measures that strengthen our customer relationships over time.\nYou will be based at our office in Lule\u00e5, where you sit together with our sister company Securitas Technology, several of the surveillance functions and the sales team. Your geographic area of responsibility is all of Norrbotten - from coast to inland and mountains. You drive a company car and occasionally make day trips across the region to reach our customers. The advantage is that you plan your own work weeks and schedule customer visits in a smart way, especially when distances are longer. For someone who thrives with freedom under responsibility and appreciates combining office days with time on the roads in Norrbotten, this is a very attractive role.\n\nExamples of work tasks:\nHave financial responsibility for the contract portfolio, including follow-up and business priorities\nFollow up and manage new and existing collaborations with subcontractors\nManage stakeholders with different agendas and maintain a professional balance between customer, subcontractor and Securitas business\nIdentify new needs, deviations and improvement areas at the customer and translate them into actions\nCollaborate closely with project managers, sales, security technicians and other operational organization\nConduct customer visits and participate in customer presentations\n\nWe took the opportunity to ask one of the Service Managers in Nord what is best about the job:\n\"I have a central and varied role where the focus is on ensuring high quality in our service commitments and building long-term customer relationships. In close collaboration with both internal teams and external partners, we create solutions that not only meet but often exceed customer expectations.\nWe are a fairly small team, but despite that, a powerful one with outstanding teamwork.\"\n\nWe are security. We are Securitas.\n\nQualifications\nWe would like you to have a clear technical interest and to have been in the security industry for a while. You are familiar with the various systems and solutions used to create a safe and secure environment for our customers, and you are comfortable discussing both technology and function with both customers and colleagues. This allows you to quickly get up to speed on our assignments and contribute to developing our service deliveries.\nGreat weight will be placed on your personal suitability for the position.\n\nRequirements\nExperience in technical security\nExperience collaborating with subcontractors\nApproved high school grades in Swedish from the first year of high school\nGood knowledge of English\nClass B driving license and ability to make day trips within the region\n\nMeriting Factors\nExperience as a security technician\/electrician\/installer or similar\nExperience in field sales to customers\nExperience with financially related tasks\n\nPersonal Qualities\nWe believe you...\nare service-oriented, solution-focused and confident in customer dialogue\ncan balance relationships between customer, contractor and internal functions\nare flexible and thrive in a role where conditions can change quickly\nare structured, business-minded and have a professional demeanor\nhave drive, initiative and enjoy building long-term relationships\n\nAdditional Information\nWe only accept applications through our recruitment tool. We work with continuous selection, so if you are interested in this position \u2013 send your application today!\nIf you have questions about the role, please contact: mikael.p.eriksson@securitas.se\nThe position is full-time with start date by agreement. We apply a 6-month probationary period.\nWe use selection tests\nWe communicate primarily via email\nApplication deadline is 1\/10\n\nFor employment at Securitas Sverige AB, you must have approved grades from the first year of high school in Swedish and be approved by the County Administrative Board for employment in an authorized security company according to the Act (1974:191) on Security Companies (this application is made by Securitas).\nSalary and employment terms are based on the collective agreement between the employer organization S\u00e4kerhetsf\u00f6retagen, Unionen and Ledarna.","language":"sv","is_translated":true,"title_original":"Serviceledare S\u00e4kerhetsteknik till Securitas Lule\u00e5","description_original":"F\u00f6retagsbeskrivning\nSecuritas har en viktig roll i samh\u00e4llet och f\u00f6rvaltar ett av Sveriges viktigaste uppdrag - att skydda och hj\u00e4lpa m\u00e4nniskor att k\u00e4nna sig trygga. Nu har du chansen att bli en del av Sveriges st\u00f6rsta s\u00e4kerhetsf\u00f6retag. \nSom landets st\u00f6rsta arbetsgivare i v\u00e5r bransch kan vi erbjuda dig utvecklingsm\u00f6jligheter och variation som f\u00e5 andra f\u00f6retag kan. Vi str\u00e4var efter ett enhetligt ledarskap med balans mellan f\u00f6rv\u00e4ntningar och f\u00f6ruts\u00e4ttningar.\nSecuritas Sverige krigsplacerar sin personal. Detta inneb\u00e4r i korthet att du som anst\u00e4lld kommer, i h\u00e4ndelse av krig, ha kvar din anst\u00e4llning och arbetsledas av Securitas.\nDu tar hand om m\u00e4nniskors s\u00e4kerhet \u2013 Securitas tar hand om dig.\nJobbeskrivning\nVill du ha en nyckelroll i ett av Sveriges viktigaste uppdrag \u2013 att skapa trygghet \u2013 och samtidigt f\u00e5 uppleva hela Norrbotten som ditt arbetsf\u00e4lt? Som Serviceledare p\u00e5 Solutions Delivery i Nord\/Nord f\u00e5r du ett \u00f6vergripande ansvar f\u00f6r v\u00e5r serviceportf\u00f6lj inom teknisk s\u00e4kerhet i Norrbotten, d\u00e4r du kombinerar aff\u00e4rsmannaskap med n\u00e4ra kundrelationer och ett tydligt kvalitetsfokus.\nDet h\u00e4r \u00e4r en r\u00f6rlig roll d\u00e4r du v\u00e4xlar mellan administration, planering och uppf\u00f6ljning, och ett mer operativt, kundn\u00e4ra arbete. Ditt uppdrag \u00e4r att s\u00e4kerst\u00e4lla h\u00f6g kvalitet i leveransen, skapa god dialog och bygga l\u00e5ngsiktiga relationer \u2013 d\u00e4r b\u00e5de interna processer och extern samverkan \u00e4r avg\u00f6rande f\u00f6r att n\u00e5 riktigt bra resultat.\nI den h\u00e4r rollen har du stor nytta av ett genuint tekniskt intresse och erfarenhet fr\u00e5n s\u00e4kerhetsbranschen. Du har arbetat med eller n\u00e4ra olika s\u00e4kerhetssystem och l\u00f6sningar, och du f\u00f6rst\u00e5r hur de tillsammans skapar en trygg och s\u00e4ker vardag f\u00f6r v\u00e5ra kunder. Det g\u00f6r att du kan f\u00f6ra kvalificerade dialoger med b\u00e5de kunder, teknikv\u00e4ktare och underentrepren\u00f6rer, och oms\u00e4tta kundernas behov till praktiska, h\u00e5llbara l\u00f6sningar. Personlighet, aff\u00e4rsm\u00e4ssighet och f\u00f6rm\u00e5ga att balansera relationer \u00e4r centrala framg\u00e5ngsfaktorer i rollen \u2013 h\u00e4r g\u00f6r du verklig skillnad b\u00e5de f\u00f6r v\u00e5ra kunder och f\u00f6r Securitas aff\u00e4r.\nDu fungerar som den centrala l\u00e4nken mellan kund och underentrepren\u00f6rer, f\u00f6rdelar arbetet f\u00f6r teknikv\u00e4ktare, har t\u00e4t kontakt med projektledarna och ser till att serviceleveranser sker enligt avtal, tidsramar och uppsatta kvalitetskrav. En viktig del av uppdraget \u00e4r att vara ute hos kund, delta i kvartalsm\u00f6ten, f\u00e5nga upp nya behov och oms\u00e4tta dem till konkreta \u00e5tg\u00e4rder som st\u00e4rker v\u00e5ra kundrelationer \u00f6ver tid.\nDu utg\u00e5r fr\u00e5n v\u00e5rt kontor i Lule\u00e5, d\u00e4r du sitter tillsammans med v\u00e5rt systerbolag Securitas Technology, flera av bevakningsfunktionerna samt s\u00e4ljk\u00e5ren. Ditt geografiska ansvarsomr\u00e5de \u00e4r hela Norrbotten \u2013 fr\u00e5n kust till inland och fj\u00e4ll. Du k\u00f6r f\u00f6rm\u00e5nsbil och g\u00f6r d\u00e5 & d\u00e5 dagsresor \u00f6ver regionen f\u00f6r att n\u00e5 v\u00e5ra kunder. F\u00f6rdelen \u00e4r att du sj\u00e4lv planerar dina arbetsveckor och l\u00e4gger upp kundbes\u00f6k p\u00e5 ett smart s\u00e4tt, s\u00e4rskilt n\u00e4r det \u00e4r l\u00e4ngre avst\u00e5nd. F\u00f6r dig som trivs med frihet under ansvar och uppskattar att kombinera kontorsdagar med tid ute p\u00e5 v\u00e4garna i Norrbotten \u00e4r det h\u00e4r en v\u00e4ldigt attraktiv roll.\nExempel p\u00e5 arbetsuppgifter:\nha ekonomiskt ansvar f\u00f6r avtalsportf\u00f6ljen, inklusive uppf\u00f6ljning och aff\u00e4rsm\u00e4ssiga prioriteringar\nf\u00f6lja upp och hantera nya och befintliga samarbeten med underentrepren\u00f6rer (UE)\nhantera intressenter med olika agendor och h\u00e5lla en professionell balans mellan kund, UE och Securitas aff\u00e4r\nf\u00e5nga upp nya behov, avvikelser och f\u00f6rb\u00e4ttringsomr\u00e5den hos kund och oms\u00e4tta detta i \u00e5tg\u00e4rder\nsamverka n\u00e4ra med projektledare, s\u00e4lj, teknikv\u00e4ktare och \u00f6vrig driftorganisation\ngenomf\u00f6ra kundbes\u00f6k och vara delaktig i kundpresentationer\n\nVi passade p\u00e5 att fr\u00e5ga en av serviceledarna i Nord, om vad som \u00e4r det b\u00e4sta med jobbet:\n\u201cJag har en central och varierad roll d\u00e4r fokus ligger p\u00e5 att s\u00e4kerst\u00e4lla h\u00f6g kvalitet i v\u00e5ra service\u00e5taganden och bygga l\u00e5ngsiktiga kundrelationer. I n\u00e4ra samarbete med b\u00e5de interna team och externa partners skapar vi l\u00f6sningar som inte bara m\u00f6ter utan ofta \u00f6vertr\u00e4ffar kundens f\u00f6rv\u00e4ntningar.\nVi \u00e4r ett ganska litet team men trots det, ett kraftigt s\u00e5dant med ett enast\u00e5ende lagarbete.\"\nVi \u00e4r trygghet. Vi \u00e4r Securitas.\nKvalifikationer\nVi ser g\u00e4rna att du har ett tydligt tekniskt intresse och att du har varit i s\u00e4kerhetsbranschen ett tag. Du k\u00e4nner till de olika system och l\u00f6sningar som anv\u00e4nds f\u00f6r att skapa en s\u00e4ker och trygg tillvaro f\u00f6r v\u00e5ra kunder, och du \u00e4r bekv\u00e4m med att diskutera b\u00e5de teknik och funktion med s\u00e5v\u00e4l kunder som kollegor. Det g\u00f6r att du snabbt kan s\u00e4tta dig in i v\u00e5ra uppdrag och bidra till att utveckla v\u00e5ra serviceleveranser.\nStor vikt kommer att l\u00e4ggas vid din personliga l\u00e4mplighet f\u00f6r tj\u00e4nsten. \nKrav\nErfarenhet av teknisk s\u00e4kerhet\nErfarenhet av att samarbeta med UE\nGodk\u00e4nda gymnasiebetyg i svenska fr\u00e5n f\u00f6rsta \u00e5ret p\u00e5 gymnasiet\nGoda kunskaper i engelska\nB-k\u00f6rkort och m\u00f6jlighet att g\u00f6ra dagsresor inom regionen\n\nMeriterande\nErfarenhet av arbete som s\u00e4kerhetstekniker\/elektriker\/installat\u00f6r eller liknande \nErfarenhet av s\u00e4lj ute hos kund\nErfarenhet av ekonomirelaterade arbetsuppgifter\n\nPersonliga egenskaper\nVi tror att du...\n\u00e4r serviceinriktad, l\u00f6sningsorienterad och trygg i kunddialogen\nkan balansera relationer mellan kund, entrepren\u00f6r och interna funktioner\n\u00e4r flexibel och trivs i en roll d\u00e4r f\u00f6ruts\u00e4ttningar kan f\u00f6r\u00e4ndras snabbt\n\u00e4r strukturerad, aff\u00e4rsm\u00e4ssig och har ett professionellt bem\u00f6tande\nhar driv, initiativf\u00f6rm\u00e5ga och tycker om att bygga l\u00e5ngsiktiga relationer\n\nYtterligare information\nVi tar endast emot ans\u00f6kningar via v\u00e5rt rekryteringsverktyg. Vi jobbar med l\u00f6pande urval, s\u00e5 om du \u00e4r intresserad av tj\u00e4nsten \u2013 skicka din ans\u00f6kan redan idag!\nHar du fr\u00e5gor kring rollen \u00e4r du v\u00e4lkommen att h\u00f6ra av dig till kontaktperson: mikael.p.eriksson@securitas.se.\nTj\u00e4nsten \u00e4r p\u00e5 heltid med tilltr\u00e4de enligt \u00f6verenskommelse. Vi till\u00e4mpar 6 m\u00e5n provanst\u00e4llning\/provtj\u00e4nstg\u00f6ring.\nVi arbetar med urvalstester\nVi kommunicerar i f\u00f6rsta hand via mail\nSista ans\u00f6kningsdag \u00e4r 1\/10\n\nF\u00f6r anst\u00e4llning inom Securitas Sverige AB kr\u00e4vs det att du har godk\u00e4nda betyg fr\u00e5n f\u00f6rsta \u00e5ret i gymnasiet i svenska samt blir godk\u00e4nd av L\u00e4nsstyrelsen f\u00f6r anst\u00e4llning i auktoriserat bevakningsf\u00f6retag enligt Lag (1974:191) om bevakningsf\u00f6retag (den ans\u00f6kan g\u00f6rs av Securitas). \nL\u00f6n och anst\u00e4llningsf\u00f6rh\u00e5llanden baseras p\u00e5 kollektivavtal mellan arbetsgivarorganisationen S\u00e4kerhetsf\u00f6retagen, Unionen och Ledarna.","price":null,"currency":"SEK","status":"active","noindex":true,"location":{"address":null,"full_address":null,"city":"LULE\u00c5","country":"SE","latitude":65.608871334795,"longitude":22.119701176894},"metadata":{"region":"Norrbottens l\u00e4n","duration":"Tills vidare","employer":"Securitas Sverige Aktiebolag","postcode":"97346","positions":1,"profession":"Ledande mont\u00f6r, el","salary_type":"Fast och r\u00f6rlig l\u00f6n","employer_url":"https:\/\/www.securitas.se\/jobba-hos-oss\/","scope_of_work":"100\u2013100 %","working_hours":"Heltid","driving_license":true,"employment_type":"full_time","occupation_field":"Installation, drift, underh\u00e5ll","employer_workplace":"Securitas Sverige AB","experience_required":true,"employment_type_label":"Tillsvidareanst\u00e4llning (inkl. eventuell provanst\u00e4llning)"},"user_id":null,"is_sponsored":false,"views_count":0,"ai_views_count":2,"bot_views_count":0,"ai_vendor_counts":{"openai":1,"anthropic":1},"visibility":"public","submission_source":null,"submission_ai_name":null,"has_owner_email":true,"can_contact_owner":true,"phone":null,"owner_email":"mikael.p.eriksson@securitas.se","images":[],"published_at":"2026-09-11T08:43:10+00:00","expires_at":"2026-10-01T23:59:59+00:00","created_at":"2026-09-12T03:23:08+00:00","updated_at":"2026-09-15T03:10:48+00:00"}}