{"data":{"id":147550,"slug":"serviceledare-stockholm-3","type":"job","title":"Service Manager - Stockholm","description":"Are you a technically skilled and service-oriented person who enjoys customer interaction, planning, and creating structure? Do you also want to contribute to a more sustainable future? Then this could be the role for you!\n\nAbout the Company\nChromafora is an innovation company within cleantech with unique patented and patent-pending technologies for water purification based on proprietary chemical processes.\n\nChromafora's headquarters and chemistry lab are located in V\u00e4stberga, Stockholm. Here works a dedicated team driven by innovation, sustainability, and the desire to make a real difference for the environment.\n\nAbout the Role\nAs a Service Manager at Chromafora, you will play a key role in the company's service organization and become the natural link between customers, service technicians, and external partners. The role suits you if you enjoy combining technical understanding with planning, coordination, and customer service.\n\nYou are responsible for receiving service requests, planning and scheduling service assignments, and ensuring that service technicians have the right conditions to perform their work efficiently. By smartly planning trips and service operations, you contribute to a well-functioning service organization and high customer satisfaction.\n\nThe role also includes writing service reports after completed assignments, offering spare parts and additional work, ordering chemicals, and coordinating efforts with external service partners. You will also visit customers to build long-term relationships and ensure they receive the service and support they need.\n\nYou will be based at Chromafora's office in V\u00e4stberga and work closely with a dedicated service team where collaboration, technology, and customer focus are central.\n\nWe Are Looking for You\nYou have technical education in, for example, operations technology, service technology, automation, or similar.\nYou have experience from process industry, facility management, manufacturing, or other technical operations where you have built a good understanding of technical systems.\nYou have experience in a service management or coordinating role with significant customer contact.\nYou have good technical understanding and a genuine interest in service and customer relations.\nYou have experience with management systems at user level, which is a merit.\nYou have experience working with chemicals, which is a merit.\nYou hold a valid driver's license (Category B).\nYou have excellent knowledge of Swedish and English, both spoken and written.\n\nTo thrive in the role, we see that you are analytical, solution-oriented, and have a pragmatic approach to work. You inspire confidence, are communicative, and find it easy to build good relationships with both customers and colleagues.\n\nYou are self-driven and organized while appreciating working in a team where you support each other and together create the best solutions. We also believe you have a natural safety mindset, a helicopter perspective, and are driven to deliver high quality in everything you do.\n\nAt Chromafora, you become part of a company where innovation, sustainability, and technology go hand in hand. Here you have the opportunity to work with the future of water purification together with dedicated colleagues who are passionate about making a difference \u2013 every day.\n\nOther Information\nIn this recruitment, Chromafora AB is collaborating with Kraftsam Rekrytering och Bemanning. External recruitment companies and sales agents are kindly but firmly asked to refrain from contacting.\n\nIf you have questions about the position, please feel free to contact the responsible recruiter Elliot Sahlstrand at Elliot.sahlstrand@kraftsam.se.\n\nWe look forward to receiving your application!","language":"sv","is_translated":true,"title_original":"Serviceledare - Stockholm","description_original":"\u00c4r du en tekniskt kunnig och serviceinriktad person som gillar kundkontakt, planering och att skapa struktur? Vill du dessutom bidra till en mer h\u00e5llbar framtid? D\u00e5 kan det h\u00e4r vara rollen f\u00f6r dig!\nOm f\u00f6retaget\nChromafora \u00e4r ett innovationsbolag inom cleantech med unika patenterade och patents\u00f6kta tekniker f\u00f6r vattenrening som baseras p\u00e5 egenutvecklade kemiska processer.\nChromaforas huvudkontor och kemilabb \u00e4r bel\u00e4get i V\u00e4stberga, Stockholm. H\u00e4r arbetar ett engagerat team som drivs av innovation, h\u00e5llbarhet och viljan att g\u00f6ra verklig skillnad f\u00f6r milj\u00f6n.\nOm rollen\nSom Serviceledare p\u00e5 Chromafora f\u00e5r du en nyckelroll i f\u00f6retagets serviceorganisation och blir den naturliga l\u00e4nken mellan kunder, servicetekniker och externa samarbetspartners. Rollen passar dig som trivs med att kombinera teknisk f\u00f6rst\u00e5else med planering, koordinering och kundservice.\nDu ansvarar f\u00f6r att ta emot servicef\u00f6rfr\u00e5gningar, planera och boka serviceuppdrag samt s\u00e4kerst\u00e4lla att serviceteknikerna har r\u00e4tt f\u00f6ruts\u00e4ttningar f\u00f6r att utf\u00f6ra sitt arbete p\u00e5 ett effektivt s\u00e4tt. Genom att planera resor och serviceinsatser smart bidrar du till en v\u00e4lfungerande serviceorganisation och en h\u00f6g kundn\u00f6jdhet.\nI rollen ing\u00e5r \u00e4ven att skriva servicerapporter efter genomf\u00f6rda uppdrag, offerera reservdelar och tillkommande arbeten, best\u00e4lla kemikalier samt samordna insatser med externa servicepartners. Du kommer ocks\u00e5 att bes\u00f6ka kunder f\u00f6r att bygga l\u00e5ngsiktiga relationer och s\u00e4kerst\u00e4lla att de f\u00e5r den service och support de beh\u00f6ver.\nDu utg\u00e5r fr\u00e5n Chromaforas kontor i V\u00e4stberga och arbetar n\u00e4ra ett engagerat serviceteam d\u00e4r samarbete, teknik och kundfokus st\u00e5r i centrum.\nVi s\u00f6ker dig som\nHar en teknisk utbildning inom exempelvis driftteknik, serviceteknik, automation eller liknande.\nHar erfarenhet fr\u00e5n processindustri, fastighetsdrift, industri eller annan teknisk verksamhet d\u00e4r du byggt en god f\u00f6rst\u00e5else f\u00f6r tekniska system.\nHar erfarenhet av en serviceledande eller koordinerande roll med mycket kundkontakt.\nHar god teknisk f\u00f6rst\u00e5else och ett genuint intresse f\u00f6r service och kundrelationer.\nHar erfarenhet av \u00f6verordnade styrsystem p\u00e5 anv\u00e4ndarniv\u00e5, vilket \u00e4r meriterande.\nHar erfarenhet av arbete med kemikalier, vilket \u00e4r meriterande.\nHar B-k\u00f6rkort.\nHar mycket goda kunskaper i svenska och engelska, b\u00e5de i tal och skrift.\n\nF\u00f6r att trivas i rollen ser vi att du \u00e4r analytisk, l\u00f6sningsorienterad och har ett pragmatiskt arbetss\u00e4tt. Du inger f\u00f6rtroende, \u00e4r kommunikativ och har l\u00e4tt f\u00f6r att skapa goda relationer med b\u00e5de kunder och kollegor.\nDu \u00e4r sj\u00e4lvg\u00e5ende och strukturerad samtidigt som du uppskattar att arbeta i team d\u00e4r man st\u00f6ttar varandra och tillsammans skapar de b\u00e4sta l\u00f6sningarna. Vi tror ocks\u00e5 att du har ett naturligt s\u00e4kerhetst\u00e4nk, ett helikopterperspektiv och drivs av att leverera h\u00f6g kvalitet i allt du g\u00f6r.\nHos Chromafora blir du en del av ett bolag d\u00e4r innovation, h\u00e5llbarhet och teknik g\u00e5r hand i hand. H\u00e4r f\u00e5r du m\u00f6jlighet att arbeta med framtidens vattenrening tillsammans med engagerade kollegor som brinner f\u00f6r att g\u00f6ra skillnad \u2013 varje dag.\n\u00d6vrigt\nI denna rekrytering samarbetar Chromafora AB med Kraftsam Rekrytering och Bemanning. Externa rekryteringsbolag och s\u00e4ljare undanbedes v\u00e4nligen men best\u00e4mt.\nHar du fr\u00e5gor om tj\u00e4nsten \u00e4r du v\u00e4lkommen att kontakta ansvarig rekryterare Elliot Sahlstrand p\u00e5 Elliot.sahlstrand@kraftsam.se.\nV\u00e4lkommen med din ans\u00f6kan!","price":null,"currency":"SEK","status":"active","noindex":false,"location":{"address":" Vretensborgsv\u00e4gen 20","full_address":null,"city":"Stockholm","country":"SE","latitude":59.299077657329,"longitude":18.01625704091},"metadata":{"region":"Stockholms l\u00e4n","duration":"Tills vidare","employer":"Kraftsam Rekrytering & Bemanning AB","postcode":"12630","positions":1,"profession":"Driftchef, VA","salary_type":"Fast m\u00e5nads- vecko- eller timl\u00f6n","scope_of_work":"100\u2013100 %","working_hours":"Heltid","driving_license":true,"employment_type":"Vanlig anst\u00e4llning","occupation_field":"Chefer och verksamhetsledare","employer_workplace":"Chromafora AB","experience_required":true},"user_id":null,"is_sponsored":false,"views_count":0,"ai_views_count":3,"ai_vendor_counts":{"openai":2,"anthropic":1},"visibility":"public","submission_source":null,"submission_ai_name":null,"has_owner_email":true,"can_contact_owner":true,"phone":null,"owner_email":"elliot.sahlstrand@kraftsam.se","images":[],"published_at":"2026-08-07T13:36:32+00:00","expires_at":"2026-09-07T23:59:59+00:00","created_at":"2026-08-15T03:10:26+00:00","updated_at":"2026-08-20T02:45:06+00:00"}}