{"data":{"id":205705,"slug":"serviceradgivare-12","type":"job","title":"Service Advisor","description":"Responsibilities\n\r\nAre you looking for a key role where you can combine customer interaction, sales, planning, and problem-solving? Do you thrive on taking responsibility, making quick decisions, and driving business forward? Then this could be your next challenge!\n\nOur client is a market leader in the vehicle industry and customizations for heavy transport. With over 60 years of experience, they combine a stable market position with a fast-moving entrepreneurial spirit. Their solutions are seen daily on the roads and contribute to a more sustainable society.\n\nWe are now seeking an engaged and business-driven Service Advisor on their behalf.\n\nAbout the Role\n\nIn this role, you will be the hub of workshop operations and develop a broad network of contacts. You are responsible for providing customers with a smooth and professional experience throughout the entire service process \u2013 from the first call to when the vehicle drives out again.\n\nThe role includes coordinating workshop tasks, preparing quotes, ensuring spare parts supply, and driving upselling. You work closely with mechanics and technicians to maintain a high service level and optimize workflow.\n\nYour Main Responsibilities\n\n- Meet and guide customers in a professional and solution-oriented manner\n- Plan and coordinate service and repair assignments for the workshop\n- Create, send, and follow up on quotes for workshop work\n- Handle spare parts orders and sell spare parts and accessories over the counter\n- Ensure high customer satisfaction through careful follow-up\n- Prioritize and maintain structure in a dynamic, fast-paced environment\r\n\r\nYour Profile\n\r\nYour Profile\n\nWe are looking for someone driven by responsibility, organization, and good relationships. You have a business-minded approach, possess good technical understanding, and thrive in a role where you make your own decisions and solve problems along the way.\n\nQualifications\n\n- Background in customer service, customer reception, or sales\n- Experience from the vehicle industry, workshop, or other technical operations\n- Good computer skills and experience working with administrative systems\n- Structured working approach with the ability to reprioritize as needed\n- Advantageous: Experience with Jeeves or similar business systems\n- Advantageous: Class C driving license","language":"sv","is_translated":true,"title_original":"Servicer\u00e5dgivare","description_original":"Arbetsuppgifter\n\r\nVill du ha en nyckelroll d\u00e4r du f\u00e5r kombinera kundkontakt, f\u00f6rs\u00e4ljning, planering och probleml\u00f6sning? Trivs du med att ta ansvar, fatta snabba beslut och driva aff\u00e4rer fram\u00e5t? D\u00e5 kan det h\u00e4r vara din n\u00e4sta utmaning!\n\nV\u00e5r kund \u00e4r en marknadsledande akt\u00f6r inom fordonsbranschen och p\u00e5byggnationer f\u00f6r tung transport. Med \u00f6ver 60 \u00e5rs erfarenhet i ryggen f\u00f6renar de en stabil marknadsposition med snabbr\u00f6rlig entrepren\u00f6rsanda. Deras l\u00f6sningar syns dagligen ute p\u00e5 v\u00e4garna och bidrar till ett mer h\u00e5llbart samh\u00e4lle.\n\nNu s\u00f6ker vi f\u00f6r deras r\u00e4kning en engagerad och aff\u00e4rsdriven Servicer\u00e5dgivare.\n\nOm rollen\n\nI den h\u00e4r rollen blir du navet i verkstadsverksamheten och f\u00e5r ett brett kontaktn\u00e4t. Du ansvarar f\u00f6r att ge kunderna en smidig och professionell upplevelse genom hela serviceprocessen \u2013 fr\u00e5n det f\u00f6rsta samtalet till att fordonet rullar ut igen.\n\nI rollen ing\u00e5r att koordinera verkstadsarbeten, uppr\u00e4tta offerter, s\u00e4kerst\u00e4lla reservdelsf\u00f6rs\u00f6rjningen och driva merf\u00f6rs\u00e4ljning. Du arbetar i n\u00e4ra samarbete med mekaniker och tekniker f\u00f6r att h\u00e5lla en h\u00f6g serviceniv\u00e5 och effektivisera fl\u00f6det.\n\nDina huvudsakliga arbetsuppgifter\n\n- Bem\u00f6ta och v\u00e4gleda kunder p\u00e5 ett professionellt och l\u00f6sningsorienterat s\u00e4tt\n- Planera och koordinera service- och reparationsuppdrag f\u00f6r verkstaden\n- Skapa, skicka och f\u00f6lja upp offerter p\u00e5 verkstadsarbeten\n- Hantera reservdelsbest\u00e4llningar samt s\u00e4lja reservdelar och tillbeh\u00f6r \u00f6ver disk\n- S\u00e4kerst\u00e4lla h\u00f6g kundn\u00f6jdhet genom noggrann uppf\u00f6ljning\n- Prioritera och h\u00e5lla struktur i en dynamisk milj\u00f6 med h\u00f6gt tempo\r\n\r\nDin profil\n\r\nDin profil\n\nVi s\u00f6ker dig som drivs av ansvar, ordning och goda relationer. Du \u00e4r aff\u00e4rsm\u00e4ssig i ditt t\u00e4nk, har god teknisk f\u00f6rst\u00e5else och trivs i en roll d\u00e4r du f\u00e5r fatta egna beslut och l\u00f6sa problem l\u00e4ngs v\u00e4gen.\n\nKvalifikationer\n\n- Bakgrund inom kundservice, kundmottagning eller f\u00f6rs\u00e4ljning\n- Erfarenhet fr\u00e5n fordonsbranschen, verkstad eller annan teknisk verksamhet\n- God datorvana och vana att arbeta i administrativa system\n- Strukturerat arbetss\u00e4tt med f\u00f6rm\u00e5ga att prioritera om vid behov\n- Meriterande: Erfarenhet av Jeeves eller liknande aff\u00e4rssystem\n- Meriterande: C-k\u00f6rkort","price":null,"currency":"SEK","status":"active","noindex":true,"location":{"address":" Strandbergsgatan 55 ","full_address":null,"city":"Stockholm","country":"SE","latitude":59.338490016254,"longitude":18.010601211622},"metadata":{"region":"Stockholms l\u00e4n","duration":"Tills vidare","employer":"Posti Logistics Staffing AB","postcode":"11251","positions":1,"profession":"Kundmottagare\/Arbetsledare bilverkstad","salary_type":"Fast m\u00e5nads- vecko- eller timl\u00f6n","employer_url":"https:\/\/jobs.posti.se\/jobbannonser","scope_of_work":"100\u2013100 %","working_hours":"Heltid","contact_person":"Wictoria  Hoffman","driving_license":true,"employment_type":"full_time","occupation_field":"F\u00f6rs\u00e4ljning, ink\u00f6p, marknadsf\u00f6ring","employer_workplace":"Posti Logistics Staffing","experience_required":true,"employment_type_label":"Vanlig anst\u00e4llning"},"user_id":null,"is_sponsored":false,"views_count":0,"ai_views_count":7,"bot_views_count":0,"ai_vendor_counts":{"meta":3,"other":1,"openai":1,"anthropic":2},"visibility":"public","submission_source":null,"submission_ai_name":null,"has_owner_email":true,"can_contact_owner":true,"phone":null,"owner_email":"Wictoria.Hofman@posti.com","images":[],"published_at":"2026-09-10T11:41:20+00:00","expires_at":"2026-09-27T23:59:59+00:00","created_at":"2026-09-11T03:26:26+00:00","updated_at":"2026-09-18T04:02:38+00:00"}}