{"data":{"id":209417,"slug":"serviceradgivare-atteviks-bil","type":"job","title":"Service Advisor at Atteviks Bil","description":"Are you someone who makes people feel welcome, solves problems with a smile, and thrives when no two days are alike?\nWe are now looking for a Service Advisor for Atteviks Bil in J\u00f6nk\u00f6ping. Here you'll have a central role where you help customers every day, plan work together with the service department, and ensure that the entire customer journey runs as smoothly as possible.\nAs a Service Advisor, you have a key role in the customer's experience of Atteviks. You build relationships, create confidence, and help customers make well-informed decisions about service and repairs. At the same time, you work closely with the workshop's technicians to ensure that work flows efficiently and that customers receive the best possible service.\nFor you, it's natural to see the person behind the case. You enjoy helping others, are solution-oriented, and bring positive energy both in customer interactions and in collaboration with colleagues.\n \nAbout the position\nIn your role as Service Advisor, you are responsible for the customer from first contact until the vehicle is handed over after work is completed. You plan, coordinate, and follow up on work while helping customers understand what actions need to be taken and why.\nYou will, among other things:\nReceive customers when dropping off and picking up vehicles\nHandle customer contacts via phone, email, and digital channels\nAdvis\u0435 customers about service, repairs, and other workshop services\nPresent cost proposals and recommend appropriate actions\nPlan and book workshop work\nCoordinate daily work between customer and workshop\nFollow up on ongoing work and keep the customer informed\nHandle invoicing and certain warranty matters\nContribute to high customer satisfaction and long-term customer relationships\n\n \nWho are you?\nWe are looking for you if you enjoy working with people and are driven by creating both satisfied customers and well-functioning collaborations. You find it easy to build trust, see customer needs, and get energy from finding solutions.\nTo succeed in this role, we believe you:\nHave a genuine interest in people and customer service\nAre positive, engaged, and professional in your approach\nFind it easy to build trust and establish long-term relationships\nTake responsibility and drive work forward when needed\nAre organized and have the ability to prioritize in a fast-paced operation\nEnjoy collaborating and contributing to team success\nCommunicate clearly and create confidence for both customers and colleagues\nHave good computer skills\nHold a B driver's license\n\nIf you have experience from the automotive industry, that is a merit but not decisive. We place great emphasis on your personality, your commitment, and your willingness to develop.\n\n\nWhy work at Atteviks?\nWith us, you get a varied role where you combine customer service, sales, and planning with the opportunity to influence business results through good advice and customer care.\nWith us, you get:\nSecure employment terms through a collective bargaining agreement\nOccupational pension and insurance\nWellness allowance and health initiatives\nEmployee discounts\nRegular training via Volkswagen Group\nA workplace where care, collaboration, and respect are a natural part of everyday life\n\nWe work based on our values: Hospitality, Thriftiness, and Cleverness, together with order and tidiness, attentiveness, and respect in everything we do.\n\n\nPlacement\nThe position is based in J\u00f6nk\u00f6ping and is a full-time employment. We apply a trial period of up to 6 months.\n \nWant to know more about the position?\nDoes this sound like your next step? Submit your application today through the form below. If you have questions about the position, contact Anders Fransson, anders.fransson@atteviks.se\nWe carefully review all applications and conduct interviews on an ongoing basis. If you advance in the process, we will contact you to schedule an interview. If someone else gets the position, we will notify you no later than when the recruitment is completed. Background checks are performed on final candidates.\n \nAbout Atteviks\nAtteviks is a leading player in the automotive industry with a strong focus on innovation and customer satisfaction. We offer a dynamic work environment where you have the opportunity to work with the hottest brands in the automotive industry. With us, you get to work alongside a team that always strives to deliver the highest quality and service. We value Hospitality, Thriftiness, and Cleverness in everything we do. Long-term perspective, Order and Tidiness, Attentiveness, and Respect should reflect our way of acting toward our customers, employees, and suppliers.","language":"sv","is_translated":true,"title_original":"Servicer\u00e5dgivare Atteviks Bil","description_original":"\u00c4r du den som f\u00e5r m\u00e4nniskor att k\u00e4nna sig v\u00e4lkomna, l\u00f6ser problem med ett leende och trivs n\u00e4r ingen dag \u00e4r den andra lik?\nVi s\u00f6ker nu en Servicer\u00e5dgivare till Atteviks Bil i J\u00f6nk\u00f6ping. H\u00e4r f\u00e5r du en central roll d\u00e4r du varje dag hj\u00e4lper kunder, planerar arbetet tillsammans med verkstaden och ser till att hela kundresan blir s\u00e5 smidig som m\u00f6jligt.\nSom Servicer\u00e5dgivare har du en nyckelroll i kundens upplevelse av Atteviks. Du bygger relationer, skapar trygghet och hj\u00e4lper kunden att fatta v\u00e4lgrundade beslut kring service och reparationer. Samtidigt samarbetar du n\u00e4ra verkstadens tekniker f\u00f6r att s\u00e4kerst\u00e4lla att arbetet flyter p\u00e5 effektivt och att kunden f\u00e5r b\u00e4sta m\u00f6jliga service.\nF\u00f6r dig \u00e4r det naturligt att se m\u00e4nniskan bakom \u00e4rendet. Du tycker om att hj\u00e4lpa andra, \u00e4r l\u00f6sningsorienterad och bidrar med positiv energi, b\u00e5de i m\u00f6tet med kunder och i samarbetet med kollegor.\n \nOm tj\u00e4nsten\nI rollen som Servicer\u00e5dgivare ansvarar du f\u00f6r kunden fr\u00e5n f\u00f6rsta kontakt till att bilen l\u00e4mnas ut efter utf\u00f6rt arbete. Du planerar, samordnar och f\u00f6ljer upp arbeten samtidigt som du hj\u00e4lper kunden att f\u00f6rst\u00e5 vilka \u00e5tg\u00e4rder som beh\u00f6ver genomf\u00f6ras och varf\u00f6r.\nDu kommer bland annat att:\nTa emot kunder vid in- och utl\u00e4mning av fordon\nHantera kundkontakter via telefon, e-post och digitala kanaler\nR\u00e5dgiva kunder kring service, reparationer och andra verkstadstj\u00e4nster\nPresentera kostnadsf\u00f6rslag och rekommendera l\u00e4mpliga \u00e5tg\u00e4rder\nPlanera och boka verkstadsarbeten\nKoordinera det dagliga arbetet mellan kund och verkstad\nF\u00f6lja upp p\u00e5g\u00e5ende arbeten och h\u00e5lla kunden uppdaterad\nHantera fakturering och vissa garanti\u00e4renden\nBidra till h\u00f6g kundn\u00f6jdhet och l\u00e5ngsiktiga kundrelationer\n\n \nVem \u00e4r du?\nVi s\u00f6ker dig som tycker om att arbeta med m\u00e4nniskor och som drivs av att skapa b\u00e5de n\u00f6jda kunder och v\u00e4l fungerande samarbeten. Du har l\u00e4tt f\u00f6r att bygga f\u00f6rtroende, ser kundens behov och f\u00e5r energi av att hitta l\u00f6sningar.\nF\u00f6r att lyckas i rollen tror vi att du:\nHar ett genuint intresse f\u00f6r m\u00e4nniskor och kundservice\n\u00c4r positiv, engagerad och professionell i ditt bem\u00f6tande\nHar l\u00e4tt f\u00f6r att skapa f\u00f6rtroende och bygga l\u00e5ngsiktiga relationer\nTar ansvar och driver arbetet fram\u00e5t n\u00e4r det beh\u00f6vs\n\u00c4r strukturerad och har f\u00f6rm\u00e5ga att prioritera i en verksamhet med h\u00f6gt tempo\nTrivs med att samarbeta och bidra till att laget lyckas\nKommunicerar tydligt och skapar trygghet f\u00f6r b\u00e5de kunder och kollegor\nHar god datorvana\nHar B-k\u00f6rkort\n\nHar du erfarenhet fr\u00e5n fordonsbranschen \u00e4r det meriterande, men inte avg\u00f6rande. Vi l\u00e4gger stor vikt vid din personlighet, ditt engagemang och din vilja att utvecklas.\n\n\nVarf\u00f6r jobba hos Atteviks?\nHos oss f\u00e5r du en varierad roll d\u00e4r du kombinerar kundservice, f\u00f6rs\u00e4ljning och planering med m\u00f6jlighet att p\u00e5verka verksamhetens resultat genom god r\u00e5dgivning och kundv\u00e5rd.\nHos oss f\u00e5r du: \nTrygga anst\u00e4llningsvillkor genom kollektivavtal \nTj\u00e4nstepension och f\u00f6rs\u00e4kringar \nFriskv\u00e5rdsbidrag och h\u00e4lsosatsningar \nPersonalrabatter  \nRegelbundna utbildningar via Volkswagen Group\nEn arbetsplats d\u00e4r omtanke, samarbete och respekt \u00e4r en naturlig del av vardagen \n\nVi arbetar utifr\u00e5n v\u00e5ra v\u00e4rderingar: G\u00e4stfrihet, Sparsamhet och Klurighet, tillsammans med ordning & reda, lyh\u00f6rdhet och respekt i allt vi g\u00f6r.\n\n\nPlacering\nTj\u00e4nsten \u00e4r placerad i J\u00f6nk\u00f6ping och \u00e4r en anst\u00e4llning p\u00e5 heltid. Vi till\u00e4mpar provanst\u00e4llning p\u00e5 upp till 6 m\u00e5nader.\n \nVill du veta mer om tj\u00e4nsten?\nL\u00e5ter det h\u00e4r som n\u00e4sta steg f\u00f6r dig? Skicka in din ans\u00f6kan redan idag via formul\u00e4ret nedan. Har du fr\u00e5gor om tj\u00e4nsten kontakta Anders Fransson, anders.fransson@atteviks.se\nVi g\u00e5r igenom alla ans\u00f6kningar noggrant och genomf\u00f6r intervjuer l\u00f6pande. Om du g\u00e5r vidare i processen h\u00f6r vi av oss f\u00f6r att boka en intervju. Skulle det bli n\u00e5gon annan som f\u00e5r tj\u00e4nsten, meddelar vi dig senast n\u00e4r rekryteringen \u00e4r avslutad. Bakgrundskontroll g\u00f6rs p\u00e5 slutkandidat.\n \nOm Atteviks\nAtteviks \u00e4r en ledande akt\u00f6r inom fordonsindustrin med ett starkt fokus p\u00e5 innovation och kundn\u00f6jdhet. Vi erbjuder en dynamisk arbetsmilj\u00f6 d\u00e4r du f\u00e5r m\u00f6jlighet att arbeta med de hetaste varum\u00e4rkena inom fordonsindustrin. Hos oss f\u00e5r du jobba tillsammans med ett team som alltid str\u00e4var efter att leverera h\u00f6gsta kvalitet och service. Vi v\u00e4rdes\u00e4tter G\u00e4stfrihet, Sparsamhet och Klurighet i allt vi g\u00f6r. L\u00e5ngsiktighet, Ordning & Reda, Lyh\u00f6rdhet och Respekt ska spegla v\u00e5rt s\u00e4tt att agera mot v\u00e5ra kunder, medarbetare samt leverant\u00f6rer.","price":null,"currency":"SEK","status":"active","noindex":true,"location":{"address":"Skifferv\u00e4gen 1","full_address":null,"city":"J\u00d6NK\u00d6PING","country":"SE","latitude":57.7544907,"longitude":14.1645657},"metadata":{"region":"J\u00f6nk\u00f6pings l\u00e4n","duration":"Tills vidare","employer":"Atteviks Bil AB","postcode":"55002","positions":1,"profession":"Kundmottagare\/Arbetsledare bilverkstad","salary_type":"Fast m\u00e5nads- vecko- eller timl\u00f6n","employer_url":"http:\/\/www.atteviks.se","scope_of_work":"100\u2013100 %","working_hours":"Heltid","driving_license":true,"employment_type":"full_time","occupation_field":"F\u00f6rs\u00e4ljning, ink\u00f6p, marknadsf\u00f6ring","employer_workplace":"Atteviks Bil Skifferv\u00e4gen","translation_status":"done","experience_required":true,"employment_type_label":"Tillsvidareanst\u00e4llning (inkl. eventuell provanst\u00e4llning)"},"user_id":null,"is_sponsored":false,"views_count":0,"ai_views_count":2,"bot_views_count":0,"ai_vendor_counts":{"anthropic":2},"visibility":"public","submission_source":null,"submission_ai_name":null,"has_owner_email":true,"can_contact_owner":true,"phone":null,"owner_email":"anders.fransson@atteviks.se","images":[],"published_at":"2026-09-14T08:15:20+00:00","expires_at":"2026-10-31T23:59:59+00:00","created_at":"2026-09-15T02:58:46+00:00","updated_at":"2026-09-15T03:15:09+00:00"}}