{"data":{"id":206911,"slug":"serviceradgivare-bilia-mercedesnissan","type":"job","title":"Service Advisor - Bilia Mercedes\/Nissan","description":"Are you motivated by meeting customers and providing them with the best possible service? Then you might be the person we're looking for as a Service Advisor for the Mercedes-Benz and Nissan brands at Bilia Center Auto in Ume\u00e5. We value your potential and willingness to develop together with us.\nWhy choose Bilia\nAn inclusive organization that values you and your competencies. You are given room to grow with us through training, support, collaboration, and excellent development opportunities. With us, you get to be part of creating sustainable and innovative solutions.\nWe believe you should feel good, both at and outside of work, which is why Bilia keeps our employees' future, health, and personal life in mind and actively works to promote well-being and security. We offer good employee discounts and benefits.\nAbout the position\nAs a Service Advisor in our car workshop, you are the customer's first point of contact and are responsible for receiving customers in person, by phone, and by email. You provide advice on service and repairs, provide quotes, handle insurance matters, and billing. The role involves a strong focus on customer service and creating a positive experience throughout the customer journey.\nWhat we're looking for in you\nWe're looking for someone who thrives in a customer-facing role and has a genuine interest in service and relationships. You are communicative, solution-oriented, and contribute to a positive work environment.\nCustomer service or workshop experience\nWorkshop administration experience (a plus)\nGood computer skills\nGood communication skills, both verbal and written\nProblem-solving ability\nB driver's license (required)\n\nOther information\nThis is a full-time permanent position with an initial probationary period. The position is based at Bilia Center Auto in Ume\u00e5.\nThe selection process is ongoing and the position may be filled before the final application deadline, so please submit your application today. As we work toward a more balanced gender distribution, we particularly welcome applications from women for this position.\nWe look forward to your application!","language":"sv","is_translated":true,"title_original":"Servicer\u00e5dgivare - Bilia Mercedes\/Nissan","description_original":"Motiveras du av att m\u00f6ta kunder och ge dem b\u00e4sta t\u00e4nkbara service? D\u00e5 kan du vara den vi s\u00f6ker som servicer\u00e5dgivare f\u00f6r m\u00e4rkena Mercedes-Benz och Nissan hos oss p\u00e5 Bilia Center Auto i Ume\u00e5. Vi v\u00e4rdes\u00e4tter din potential och vilja att utvecklas tillsammans med oss.\nVarf\u00f6r v\u00e4lja Bilia\nEn inkluderande organisation som v\u00e4rdes\u00e4tter dig och dina kompetenser. Du ges utrymme att v\u00e4xa tillsammans med oss genom utbildning, st\u00f6ttning, samarbete samt bra utvecklingsm\u00f6jligheter. Hos oss f\u00e5r du vara en del av att skapa h\u00e5llbara och nya innovativa l\u00f6sningar.\nVi tycker man ska m\u00e5 bra, b\u00e5de p\u00e5 och utanf\u00f6r jobbet, d\u00e4rf\u00f6r har Bilia medarbetarnas framtid, h\u00e4lsa och privatliv i \u00e5tanke och arbetar aktivt f\u00f6r att fr\u00e4mja v\u00e4lm\u00e5ende och trygghet. Vi erbjuder bra personalrabatter och f\u00f6rm\u00e5ner.\nOm tj\u00e4nsten\nSom Servicer\u00e5dgivare i personbilsverkstaden \u00e4r du kundens f\u00f6rsta kontakt och ansvarar f\u00f6r att ta emot kunder b\u00e5de p\u00e5 plats, via telefon och mejl. Du ger r\u00e5d kring service och reparationer, l\u00e4mnar prisuppgifter, hanterar f\u00f6rs\u00e4krings\u00e4renden och fakturering. Rollen inneb\u00e4r ett stort fokus p\u00e5 kundservice och att skapa en positiv upplevelse genom hela kundresan.\nVad vi \u00f6nskar av dig\nVi s\u00f6ker dig som trivs i en kundn\u00e4ra roll och har ett genuint intresse f\u00f6r service och relationer. Du \u00e4r kommunikativ, l\u00f6sningsorienterad och bidrar till en positiv arbetsmilj\u00f6.\nErfarenhet av kundservice eller serviceyrke\nErfarenhet av verkstadsadministration (meriterande)\nGod datorvana\nGod kommunikativ f\u00f6rm\u00e5ga i tal och skrift\nProbleml\u00f6sningsf\u00f6rm\u00e5ga\nB-k\u00f6rkort (krav)\n\n\u00d6vrigt\nTj\u00e4nsten \u00e4r en tillsvidareanst\u00e4llning p\u00e5 heltid med inledande provanst\u00e4llning. Placering \u00e4r p\u00e5 Bilia Center Auto i Ume\u00e5.\nUrvalsarbetet sker l\u00f6pande och tj\u00e4nsten kan komma att tills\u00e4ttas f\u00f6re sista ans\u00f6kningsdatum, skicka d\u00e4rf\u00f6r in din ans\u00f6kan redan idag. D\u00e5 vi arbetar f\u00f6r en j\u00e4mnare k\u00f6nsf\u00f6rdelning ser vi g\u00e4rna kvinnliga s\u00f6kande till den h\u00e4r tj\u00e4nsten.\nVi ser fram emot din ans\u00f6kan!","price":null,"currency":"SEK","status":"active","noindex":true,"location":{"address":"Formv\u00e4gen 6","full_address":null,"city":"Ume\u00e5","country":"SE","latitude":63.850627114341,"longitude":20.306306364479},"metadata":{"region":"V\u00e4sterbottens l\u00e4n","duration":"Tills vidare","employer":"Bilia AB","postcode":"90621","positions":1,"profession":"Kundmottagare\/Arbetsledare bilverkstad","salary_type":"Fast m\u00e5nads- vecko- eller timl\u00f6n","employer_url":"https:\/\/www.bilia.se","scope_of_work":"100\u2013100 %","working_hours":"Heltid","contact_person":"Simon Johansson","driving_license":true,"employment_type":"full_time","occupation_field":"F\u00f6rs\u00e4ljning, ink\u00f6p, marknadsf\u00f6ring","employer_workplace":"Bilia ","experience_required":true,"employment_type_label":"Vanlig anst\u00e4llning"},"user_id":null,"is_sponsored":false,"views_count":0,"ai_views_count":3,"bot_views_count":0,"ai_vendor_counts":{"other":1,"openai":1,"anthropic":1},"visibility":"public","submission_source":null,"submission_ai_name":null,"has_owner_email":true,"can_contact_owner":true,"phone":null,"owner_email":"simon.johansson2@bilia.se","images":[],"published_at":"2026-09-11T11:41:58+00:00","expires_at":"2026-09-30T23:59:59+00:00","created_at":"2026-09-12T03:24:27+00:00","updated_at":"2026-09-17T02:51:10+00:00"}}