{"data":{"id":171173,"slug":"serviceradgivare-inom-fordonsbranschen","type":"job","title":"Service Advisor in the Automotive Industry","description":"Job Responsibilities\n\r\nDo you want to work in a varied role where customer service, sales, technology, and planning come together? Are you solution-oriented, enjoy taking responsibility, and thrive in a fast-paced environment? Then this could be an exciting opportunity for you.\n\nWe are now looking for a service advisor for an established business in the automotive and workshop industry. In this role, you will be an important link between customers, the workshop, and parts operations.\n\nAbout the Position:\nAs a service advisor, you will have a central role in daily operations. You receive customers, assess their needs, and ensure that service and repair matters are handled efficiently and professionally.\n\nYou will be in contact with customers, mechanics, technicians, and suppliers. The role involves following cases from the first contact until the work is completed and the vehicle can be returned to the customer.\n\nThe work is varied and suits you if you appreciate combining administration and customer contact with practical problem-solving and business thinking.\n\nYour main responsibilities:\n- Receive customers and register and handle their service and repair needs\n- Plan and schedule work together with workshop technicians and mechanics\n- Prepare cost estimates and quotes and provide feedback to customers\n- Keep customers updated during ongoing work\n- Order, check, and manage spare parts\n- Sell spare parts and accessories\n- Coordinate multiple ongoing customer cases and ensure that work proceeds according to plan\n- Follow up on completed work and contribute to long-term customer relationships\n- Handle administrative tasks related to service and workshop operations\n\nWhat We Offer:\nYou will become part of a stable and forward-thinking business where competence, collaboration, and commitment are highly valued. Here you will have an independent role with the opportunity to influence daily operations and develop together with the organization.\n\nWe offer, among other things:\n- A varied role with significant responsibility\n- Close collaboration with both customers and workshop staff\n- Opportunity to develop within service and sales\n- A work environment with engaged and competent colleagues\n- Collective agreement\n- Wellness allowance and occupational health services\n- A workplace where initiative and problem-solving are appreciated\n\nSelection and interviews are ongoing. Please send in your application as soon as possible.\n\nWe look forward to hearing from you!\r\n\r\nYour Profile\n\r\nWe believe you are someone who enjoys helping people while maintaining clear business and results focus. You are confident in your interactions with customers and colleagues and have the ability to maintain structure even when many things happen at once.\n\nYou take your own initiative, are thorough, and prefer to see opportunities rather than problems. Since the role involves many touchpoints, good communication skills and professional conduct are important.\n\nWe would like to see that you have:\n- Previous experience in customer service, customer reception, or sales\n- Experience from automotive, workshop, or other technically oriented operations\n- Ability to plan, prioritize, and manage multiple matters in parallel\n- A natural interest in sales and business\n- Good computer skills and ability to quickly learn new systems\n- Good Swedish in spoken and written form\n- Experience with business systems, such as Jeeves or equivalent systems, is a plus.","language":"sv","is_translated":true,"title_original":"Servicer\u00e5dgivare inom fordonsbranschen","description_original":"Arbetsuppgifter\n\r\nVill du arbeta i en varierad roll d\u00e4r kundservice, f\u00f6rs\u00e4ljning, teknik och planering m\u00f6ts? \u00c4r du l\u00f6sningsorienterad, gillar att ta ansvar och trivs n\u00e4r tempot \u00e4r h\u00f6gt? D\u00e5 kan detta vara en sp\u00e4nnande m\u00f6jlighet f\u00f6r dig.\n\nVi s\u00f6ker nu en servicer\u00e5dgivare till en etablerad verksamhet inom fordons- och verkstadsbranschen. I rollen blir du en viktig l\u00e4nk mellan kunder, verkstad och reservdelsverksamhet.\n\nOm tj\u00e4nsten:\nSom servicer\u00e5dgivare f\u00e5r du en central roll i den dagliga verksamheten. Du tar emot kunder, bed\u00f6mer deras behov och ser till att service- och reparations\u00e4renden hanteras p\u00e5 ett effektivt och professionellt s\u00e4tt.\n\nDu kommer att ha kontakt med b\u00e5de kunder, mekaniker, tekniker och leverant\u00f6rer. Rollen inneb\u00e4r att du f\u00f6ljer \u00e4rendena fr\u00e5n den f\u00f6rsta kontakten tills arbetet \u00e4r utf\u00f6rt och fordonet kan l\u00e4mnas tillbaka till kunden.\n\nArbetet \u00e4r omv\u00e4xlande och passar dig som uppskattar att kombinera administration och kundkontakt med praktisk probleml\u00f6sning och aff\u00e4rsm\u00e4ssigt t\u00e4nkande.\n\nDina huvudsakliga arbetsuppgifter:\n- Ta emot kunder och registrera samt hantera deras service- och reparationsbehov\n- Planera och boka in arbeten tillsammans med verkstadens tekniker och mekaniker\n- Ta fram kostnadsf\u00f6rslag och offerter samt \u00e5terkoppla till kunder\n- H\u00e5lla kunder uppdaterade under p\u00e5g\u00e5ende arbeten\n- Best\u00e4lla, kontrollera och hantera reservdelar\n- F\u00f6rs\u00e4ljning av reservdelar och tillbeh\u00f6r\n- Samordna flera p\u00e5g\u00e5ende kund\u00e4renden och s\u00e4kerst\u00e4lla att arbetet fortskrider enligt plan\n- F\u00f6lja upp avslutade arbeten och bidra till l\u00e5ngsiktiga kundrelationer\n- Hantera administrativa uppgifter kopplade till service och verkstad\n\nVi erbjuder:\nDu blir en del av en stabil och framtidsinriktad verksamhet d\u00e4r kompetens, samarbete och engagemang v\u00e4rderas h\u00f6gt. H\u00e4r f\u00e5r du en sj\u00e4lvst\u00e4ndig roll med m\u00f6jlighet att p\u00e5verka den dagliga verksamheten och utvecklas tillsammans med organisationen.\n\nDu erbjuds bland annat:\n- En varierad roll med stort eget ansvar\n- N\u00e4ra samarbete med b\u00e5de kunder och verkstad\n- M\u00f6jlighet att utvecklas inom service och f\u00f6rs\u00e4ljning\n- En arbetsmilj\u00f6 med engagerade och kompetenta kollegor\n- Kollektivavtal\n- Friskv\u00e5rdsbidrag och f\u00f6retagsh\u00e4lsov\u00e5rd\n- En arbetsplats d\u00e4r initiativf\u00f6rm\u00e5ga och probleml\u00f6sning uppskattas\n\nUrval och intervjuer sker l\u00f6pande. Skicka d\u00e4rf\u00f6r g\u00e4rna in din ans\u00f6kan s\u00e5 snart som m\u00f6jligt.\n\nVi ser fram emot att h\u00f6ra fr\u00e5n dig!\r\n\r\nDin profil\n\r\nVi tror att du \u00e4r en person som tycker om att hj\u00e4lpa m\u00e4nniskor, samtidigt som du har ett tydligt aff\u00e4rs- och resultatfokus. Du \u00e4r trygg i kontakten med kunder och kollegor och har f\u00f6rm\u00e5gan att beh\u00e5lla struktur \u00e4ven n\u00e4r m\u00e5nga saker h\u00e4nder samtidigt.\n\nDu tar egna initiativ, \u00e4r noggrann och ser hellre m\u00f6jligheter \u00e4n problem. Eftersom rollen inneb\u00e4r m\u00e5nga kontaktytor \u00e4r god kommunikationsf\u00f6rm\u00e5ga och ett professionellt bem\u00f6tande viktigt.\n\nVi ser g\u00e4rna att du har:\n- Tidigare erfarenhet av kundservice, kundmottagning eller f\u00f6rs\u00e4ljning\n- Erfarenhet fr\u00e5n fordons-, verkstads- eller annan tekniskt inriktad verksamhet\n- F\u00f6rm\u00e5ga att planera, prioritera och h\u00e5lla ordning p\u00e5 flera \u00e4renden parallellt\n- Ett naturligt intresse f\u00f6r f\u00f6rs\u00e4ljning och aff\u00e4rer\n- God datorvana och l\u00e4tt f\u00f6r att s\u00e4tta dig in i nya system\n- God svenska i tal och skrift\n- Erfarenhet av aff\u00e4rssystem, exempelvis Jeeves eller motsvarande system, \u00e4r meriterande.","price":null,"currency":"SEK","status":"active","noindex":true,"location":{"address":" Stigbergsliden 5 ","full_address":null,"city":"G\u00f6teborg","country":"SE","latitude":57.699566921921,"longitude":11.936849178399},"metadata":{"region":"V\u00e4stra G\u00f6talands l\u00e4n","duration":"6 m\u00e5nader eller l\u00e4ngre","employer":"Posti Logistics Staffing AB","postcode":"41463","positions":1,"profession":"Servicehandl\u00e4ggare","salary_type":"Fast m\u00e5nads- vecko- eller timl\u00f6n","employer_url":"https:\/\/jobs.posti.se\/jobbannonser","scope_of_work":"100\u2013100 %","working_hours":"Heltid","contact_person":"Jacob Orel\u00f6v","employment_type":"full_time","occupation_field":"Administration, ekonomi, juridik","employer_workplace":"Posti Logistics Staffing AB","translation_status":"done","experience_required":true,"employment_type_label":"Vanlig anst\u00e4llning"},"user_id":null,"is_sponsored":false,"views_count":0,"ai_views_count":1,"ai_vendor_counts":{"anthropic":1},"visibility":"public","submission_source":null,"submission_ai_name":null,"has_owner_email":true,"can_contact_owner":true,"phone":null,"owner_email":"Jacob.orelov@posti.com","images":[],"published_at":"2026-08-25T10:19:34+00:00","expires_at":"2026-09-04T23:59:59+00:00","created_at":"2026-08-26T02:58:20+00:00","updated_at":"2026-08-26T03:38:19+00:00"}}