{"data":{"id":210837,"slug":"serviceradgivare-motorkompaniet-kia","type":"job","title":"Service Advisor Motorkompaniet \/ Kia","description":"Job Description\nAre you someone who makes people feel welcome, solves problems with a smile, and enjoys work where no two days are the same?\nWe are now seeking a Service Advisor for Motorkompaniet in Katrineholm, which is a Kia facility. Here you will have a central role where you help customers every day, plan work together with the workshop\/parts department, and ensure that the entire customer journey is as smooth as possible.\nAs a Service Advisor, you play a key role in the customer's experience at Motorkompaniet. You build relationships, create trust, and help customers make well-informed decisions about service and repairs. At the same time, you work closely with the workshop technicians to ensure that work flows efficiently and that the customer receives the best possible service.\nFor you, it comes naturally to see the person behind the issue. You enjoy helping others, are solution-oriented, and contribute positive energy, both in customer interactions and in collaboration with colleagues.\nAbout the Role\nIn the role of Service Advisor, you are responsible for the customer from first contact until the vehicle is delivered after the work is completed. You plan, coordinate, and follow up on work while helping the customer understand what measures need to be taken and why.\nYou will, among other things:\nReceive customers when vehicles are dropped off and picked up\nHandle customer contact via phone, email, and digital channels\nAdvise customers on service, repairs, and other workshop services\nPresent cost estimates and recommend appropriate measures\nPlan and book workshop work\nCoordinate daily work between customer and workshop\nFollow up on ongoing work and keep the customer informed\nHandle invoicing and certain warranty matters and parts\nContribute to high customer satisfaction and long-term customer relationships\n\nWho Are You?\nWe are looking for someone who enjoys working with people and is driven by creating both satisfied customers and well-functioning collaborations. You find it easy to build trust, understand customer needs, and gain energy from finding solutions.\n\nWe believe you will succeed in this role if you:\nHave a genuine interest in people and customer service\nAre positive, engaged, and professional in your interactions\nFind it easy to build trust and establish long-term relationships\nTake responsibility and drive work forward when needed\nAre organized and able to prioritize in a fast-paced operation\nEnjoy collaborating and contributing to team success\nCommunicate clearly and create a sense of security for both customers and colleagues\nHave good computer skills\nHave a B driver's license\n\nIf you have experience from the automotive industry, that's a plus, but it's not a requirement. We work with Kobra and Cabas as well as all of Kia's systems. What matters most to us is that you have the right attitude. We value personality, engagement, and a willingness to develop with us.","language":"sv","is_translated":true,"title_original":"Servicer\u00e5dgivare Motorkompaniet \/ Kia","description_original":"Arbetsbeskrivning\n\u00c4r du den som f\u00e5r m\u00e4nniskor att k\u00e4nna sig v\u00e4lkomna, l\u00f6ser problem med ett leende och trivs n\u00e4r ingen dag \u00e4r den andra lik?\nVi s\u00f6ker nu en Servicer\u00e5dgivare till Motorkompaniet i Katrineholm som \u00e4r en Kia anl\u00e4ggning. H\u00e4r f\u00e5r du en central roll d\u00e4r du varje dag hj\u00e4lper kunder, planerar arbetet tillsammans med verkstaden\/reservdelar och ser till att hela kundresan blir s\u00e5 smidig som m\u00f6jligt.\nSom Servicer\u00e5dgivare har du en nyckelroll i kundens upplevelse av Motorkompaniet. Du bygger relationer, skapar trygghet och hj\u00e4lper kunden att fatta v\u00e4lgrundade beslut kring service och reparationer. Samtidigt samarbetar du n\u00e4ra verkstadens tekniker f\u00f6r att s\u00e4kerst\u00e4lla att arbetet flyter p\u00e5 effektivt och att kunden f\u00e5r b\u00e4sta m\u00f6jliga service.\nF\u00f6r dig \u00e4r det naturligt att se m\u00e4nniskan bakom \u00e4rendet. Du tycker om att hj\u00e4lpa andra, \u00e4r l\u00f6sningsorienterad och bidrar med positiv energi, b\u00e5de i m\u00f6tet med kunder och i samarbetet med kollegor.\nOm tj\u00e4nsten\nI rollen som Servicer\u00e5dgivare ansvarar du f\u00f6r kunden fr\u00e5n f\u00f6rsta kontakt till att bilen l\u00e4mnas ut efter utf\u00f6rt arbete. Du planerar, samordnar och f\u00f6ljer upp arbeten samtidigt som du hj\u00e4lper kunden att f\u00f6rst\u00e5 vilka \u00e5tg\u00e4rder som beh\u00f6ver genomf\u00f6ras och varf\u00f6r.\nDu kommer bland annat att:\nTa emot kunder vid in- och utl\u00e4mning av fordon\nHantera kundkontakter via telefon, e-post och digitala kanaler\nR\u00e5dgiva kunder kring service, reparationer och andra verkstadstj\u00e4nster\nPresentera kostnadsf\u00f6rslag och rekommendera l\u00e4mpliga \u00e5tg\u00e4rder\nPlanera och boka verkstadsarbeten\nKoordinera det dagliga arbetet mellan kund och verkstad\nF\u00f6lja upp p\u00e5g\u00e5ende arbeten och h\u00e5lla kunden uppdaterad\nHantera fakturering och vissa garanti\u00e4renden och reservdelar\nBidra till h\u00f6g kundn\u00f6jdhet och l\u00e5ngsiktiga kundrelationer\n\nVem \u00e4r du?\nVi s\u00f6ker dig som tycker om att arbeta med m\u00e4nniskor och som drivs av att skapa b\u00e5de n\u00f6jda kunder och v\u00e4l fungerande samarbeten. Du har l\u00e4tt f\u00f6r att bygga f\u00f6rtroende, ser kundens behov och f\u00e5r energi av att hitta l\u00f6sningar.\n\n\nF\u00f6r att lyckas i rollen tror vi att du:\nHar ett genuint intresse f\u00f6r m\u00e4nniskor och kundservice\n\u00c4r positiv, engagerad och professionell i ditt bem\u00f6tande\nHar l\u00e4tt f\u00f6r att skapa f\u00f6rtroende och bygga l\u00e5ngsiktiga relationer\nTar ansvar och driver arbetet fram\u00e5t n\u00e4r det beh\u00f6vs\n\u00c4r strukturerad och har f\u00f6rm\u00e5ga att prioritera i en verksamhet med h\u00f6gt tempo\nTrivs med att samarbeta och bidra till att laget lyckas\nKommunicerar tydligt och skapar trygghet f\u00f6r b\u00e5de kunder och kollegor\nHar god datorvana\nHar B-k\u00f6rkort\n\nHar du erfarenhet fr\u00e5n fordonsbranschen \u00e4r det ett plus, men det \u00e4r inget krav. Vi arbetar med Kobra och Cabas samt Kias samtliga system. Det viktigaste f\u00f6r oss \u00e4r att du har r\u00e4tt inst\u00e4llning. Vi v\u00e4rdes\u00e4tter personlighet, engagemang och en vilja att utvecklas tillsammans med oss.","price":null,"currency":"SEK","status":"active","noindex":true,"location":{"address":"Biev\u00e4gen 19","full_address":null,"city":"KATRINEHOLM","country":"SE","latitude":59.00103881991,"longitude":16.207539845507},"metadata":{"region":"S\u00f6dermanlands l\u00e4n","duration":"Tills vidare","employer":"Motorkompaniet Arvidsson & Lindeberg Aktiebolag","postcode":"64146","positions":1,"profession":"Kundmottagare\/Arbetsledare bilverkstad","salary_type":"Fast m\u00e5nads- vecko- eller timl\u00f6n","employer_url":"www.motorkompaniet.se","scope_of_work":"100\u2013100 %","working_hours":"Heltid","contact_person":"Dennis Roos","driving_license":true,"employment_type":"full_time","occupation_field":"F\u00f6rs\u00e4ljning, ink\u00f6p, marknadsf\u00f6ring","employer_workplace":"Motorkompaniet Arvidsson & Lindeberg AB","translation_status":"done","experience_required":true,"employment_type_label":"Tillsvidareanst\u00e4llning (inkl. eventuell provanst\u00e4llning)"},"user_id":null,"is_sponsored":false,"views_count":0,"ai_views_count":2,"bot_views_count":1,"ai_vendor_counts":{"openai":1,"anthropic":1},"visibility":"public","submission_source":null,"submission_ai_name":null,"has_owner_email":true,"can_contact_owner":true,"phone":"015072587","owner_email":"dennis.roos@motorkompaniet.se","images":[],"published_at":"2026-09-14T15:49:35+00:00","expires_at":"2026-10-14T23:59:59+00:00","created_at":"2026-09-15T03:24:31+00:00","updated_at":"2026-09-16T00:08:26+00:00"}}