{"data":{"id":203960,"slug":"serviceradgivare-sokes","type":"job","title":"Service Advisor Needed!","description":"Are you someone who thrives with a lot of customer contact and enjoys getting things to work smoothly? Do you find it easy to juggle multiple tasks simultaneously and maintain structure even when the pace is high and plans change quickly?\n\nSodajo is now seeking a Service Advisor for an established player in the automotive industry in Kung\u00e4lv. Here you will be an important part of a small team where you work closely with both customers and technicians, playing a central role in daily operations.\n\nThis is a role for someone who appreciates responsibility, enjoys solving problems, and thrives in a day-to-day environment where customer contact, administration, and planning go hand in hand.\n\nAbout the Position\nThis position is part of Sodajo's staffing services, meaning you will be employed as a consultant at Sodajo and work for our client in Kung\u00e4lv.\n\nThe need initially arises due to a parental leave, but the ambition is to find someone who can become a long-term part of the operation. If you thrive and develop in the role, there are good opportunities for continued work even after the initial assignment period.\n\nOur client is an established player in the automotive industry and part of a larger group. The operation is located in several places in the Gothenburg area and works with service and repair of cars and light commercial vehicles.\n\nThe organization is characterized by close collaboration, significant responsibility, and a daily routine where everyone contributes to making the operation function. Here you will become part of a team where you get the opportunity to get to know the operation thoroughly and gradually develop your knowledge within both service and the automotive industry.\n\nWhat We Offer\n\u2022 A central role with great importance for both customer experience and daily operations\n\u2022 Varied work where customer contact, planning, administration, and problem-solving meet\n\u2022 Opportunity to develop your knowledge within service and the automotive industry\n\u2022 An operations-focused environment with significant responsibility and close collaboration among colleagues\n\u2022 A consultant position at Sodajo with close contact and follow-up throughout the assignment\n\u2022 Good opportunities for a long-term continuation for the right person\n\nWork Tasks\nAs a Service Advisor, you will be a central part of daily operations and serve as the link between customers and technicians in the workshop. You are responsible for creating structure and good communication throughout the workshop visit, from the first booking to when the customer picks up their completed car.\n\nThe role involves great variety. One moment you might be receiving a customer and going through what needs to be done with their car, the next you might be planning with technicians, ordering parts, providing a cost estimate, or following up on ongoing work.\n\nYou will work with customer reception, bookings, planning workshop work, ongoing customer dialogue, cost estimates, work orders, parts ordering, invoicing, and administrative follow-up.\n\nAn important part of the role is staying one step ahead and creating the right conditions for both customers and colleagues. You therefore need to thrive with having multiple things going on at once and be able to prioritize when conditions change quickly.\n\nWe Are Looking for Someone Who\n\u2022 Has experience in customer service, administration, coordination, or similar tasks\n\u2022 Thrives in a customer-facing role and finds it easy to build trust\n\u2022 Has good administrative skills and enjoys creating structure\n\u2022 Can plan, prioritize, and handle multiple tasks simultaneously\n\u2022 Has good computer skills and feels comfortable working in different systems\n\u2022 Has good communication skills in Swedish and solid knowledge of English\n\u2022 Holds a B-class driver's license\n\nIt is an advantage if you have experience from the automotive industry, a workshop, or a similar service advisor role. If you have the right foundation, an interest in the operation, and find it easy to learn new things, there are good opportunities to develop into the role.\n\nPersonal Qualities\nYour personal qualities are decisive for how well you succeed in the role. We are looking for someone who is service-oriented, solution-focused, and confident in meeting people. You find it easy to build relationships, communicate clearly, and stay calm even when the pace is high.\n\nWe also see that you are someone who appreciates variety and is motivated by getting things to work. You are structured without being rigid, thorough without getting caught up in details, and humble enough to help out where needed.\n\nYou are curious and find it easy to learn. When you encounter something you don't know, you find the answer, ask questions, and make sure you understand the operation and how the different parts fit together.\n\nAbove all, we are looking for someone who enjoys working closely with both customers and colleagues, who sees solutions where others see problems, and who wants to be an important part of the operation and contribute to a really great experience for both customers and the team!\n\nSTART: By agreement\nSCOPE: Full-time\nLOCATION: Kung\u00e4lv\nSELECTION: Ongoing\n\nDoes this sound like a position for you?\nSubmit your application today. Selection is ongoing.\n\nFor questions about the position, contact the responsible recruiter:\nSofie Jonsson\nsofie@sodajo.se\n076 146 45 34","language":"sv","is_translated":true,"title_original":"Servicer\u00e5dgivare s\u00f6kes!","description_original":"\u00c4r du en person som trivs med mycket kundkontakt och som gillar att f\u00e5 saker att fungera? Har du l\u00e4tt f\u00f6r att h\u00e5lla ihop flera delar samtidigt och beh\u00e5lla struktur \u00e4ven n\u00e4r tempot \u00e4r h\u00f6gt och planeringen snabbt f\u00f6r\u00e4ndras?\nSodajo s\u00f6ker nu en servicer\u00e5dgivare till en etablerad akt\u00f6r inom fordonsbranschen i Kung\u00e4lv. H\u00e4r blir du en viktig del av ett mindre team d\u00e4r du arbetar n\u00e4ra b\u00e5de kunder och tekniker och f\u00e5r en central roll i den dagliga verksamheten.\nDet h\u00e4r \u00e4r en roll f\u00f6r dig som uppskattar eget ansvar, tycker om att l\u00f6sa problem och trivs i en vardag d\u00e4r kundkontakt, administration och planering g\u00e5r hand i hand.\nInformation om tj\u00e4nsten\nTj\u00e4nsten \u00e4r en del av Sodajos personaluthyrning, vilket inneb\u00e4r att du blir anst\u00e4lld som konsult hos Sodajo och arbetar hos v\u00e5r kund i Kung\u00e4lv.\nBehovet uppst\u00e5r initialt i samband med en f\u00f6r\u00e4ldraledighet, men ambitionen \u00e4r att hitta en person som kan bli en l\u00e5ngsiktig del av verksamheten. F\u00f6r dig som trivs och utvecklas i rollen finns d\u00e4rf\u00f6r goda m\u00f6jligheter till fortsatt arbete \u00e4ven efter uppdragets initiala period.\nV\u00e5r kund \u00e4r en etablerad akt\u00f6r inom fordonsbranschen och en del av en st\u00f6rre koncern. Verksamheten finns p\u00e5 flera orter i G\u00f6teborgsomr\u00e5det och arbetar med service och reparation av personbilar och l\u00e4tta transportbilar.\nOrganisationen pr\u00e4glas av n\u00e4ra samarbete, stort eget ansvar och en vardag d\u00e4r alla bidrar till att verksamheten fungerar. H\u00e4r blir du en del av ett team d\u00e4r du f\u00e5r m\u00f6jlighet att l\u00e4ra k\u00e4nna verksamheten ordentligt och successivt utveckla dina kunskaper inom b\u00e5de service och fordonsbranschen.\nDu erbjuds\n\u2022 En central roll med stor betydelse f\u00f6r b\u00e5de kundupplevelsen och den dagliga verksamheten\n\u2022 Ett varierat arbete d\u00e4r kundkontakt, planering, administration och probleml\u00f6sning m\u00f6ts\n\u2022 M\u00f6jlighet att utveckla dina kunskaper inom service och fordonsbranschen\n\u2022 En verksamhetsn\u00e4ra milj\u00f6 med stort eget ansvar och n\u00e4ra samarbete mellan kollegorna\n\u2022 En konsultanst\u00e4llning hos Sodajo med n\u00e4ra kontakt och uppf\u00f6ljning under hela uppdraget\n\u2022 Goda m\u00f6jligheter till en l\u00e5ngsiktig forts\u00e4ttning f\u00f6r r\u00e4tt person\nArbetsuppgifter\nSom servicer\u00e5dgivare blir du en central del av den dagliga verksamheten och fungerar som l\u00e4nken mellan kunderna och teknikerna i verkstaden. Du ansvarar f\u00f6r att skapa struktur och god kommunikation genom hela verkstadsbes\u00f6ket, fr\u00e5n den f\u00f6rsta bokningen till att kunden h\u00e4mtar sin f\u00e4rdiga bil.\nRollen inneb\u00e4r stor variation. Ena stunden kan du ta emot en kund och g\u00e5 igenom vad som beh\u00f6ver g\u00f6ras med bilen, medan n\u00e4sta handlar om att planera tillsammans med teknikerna, best\u00e4lla reservdelar, l\u00e4mna ett kostnadsf\u00f6rslag eller \u00e5terkoppla kring ett p\u00e5g\u00e5ende arbete.\nDu kommer att arbeta med kundmottagning, bokningar, planering av verkstadsarbeten, l\u00f6pande kunddialog, kostnadsf\u00f6rslag, arbetsorder, reservdelsbest\u00e4llningar, fakturering och administrativ uppf\u00f6ljning.\nEn viktig del av rollen \u00e4r att ligga steget f\u00f6re och skapa r\u00e4tt f\u00f6ruts\u00e4ttningar f\u00f6r b\u00e5de kunder och kollegor. Du beh\u00f6ver d\u00e4rf\u00f6r trivas med att ha flera saker p\u00e5 g\u00e5ng samtidigt och kunna prioritera n\u00e4r f\u00f6ruts\u00e4ttningarna snabbt f\u00f6r\u00e4ndras.\nVi s\u00f6ker dig som\n\u2022 Har erfarenhet av kundservice, administration, koordinering eller liknande arbetsuppgifter\n\u2022 Trivs i en kundn\u00e4ra roll och har l\u00e4tt f\u00f6r att skapa f\u00f6rtroende\n\u2022 Har god administrativ f\u00f6rm\u00e5ga och tycker om att skapa struktur\n\u2022 Kan planera, prioritera och hantera flera arbetsuppgifter samtidigt\n\u2022 Har god datorvana och k\u00e4nner dig bekv\u00e4m med att arbeta i olika system\n\u2022 Har god kommunikativ f\u00f6rm\u00e5ga i svenska och goda kunskaper i engelska\n\u2022 Innehar B-k\u00f6rkort\nDet \u00e4r meriterande om du har erfarenhet fr\u00e5n fordonsbranschen, verkstad eller en liknande servicer\u00e5dgivande roll. Har du r\u00e4tt grund, ett intresse f\u00f6r verksamheten och l\u00e4tt f\u00f6r att l\u00e4ra dig nya saker finns goda m\u00f6jligheter att utvecklas in i rollen.\nPersonliga egenskaper\nDina personliga egenskaper \u00e4r avg\u00f6rande f\u00f6r hur v\u00e4l du lyckas i rollen. Vi s\u00f6ker dig som \u00e4r serviceinriktad, l\u00f6sningsorienterad och trygg i m\u00f6tet med m\u00e4nniskor. Du har l\u00e4tt f\u00f6r att skapa relationer, kommunicera tydligt och beh\u00e5lla lugnet \u00e4ven n\u00e4r tempot \u00e4r h\u00f6gt.\nVidare ser vi att du \u00e4r en person som uppskattar variation och som motiveras av att f\u00e5 saker att fungera. Du \u00e4r strukturerad utan att bli fyrkantig, noggrann utan att fastna i detaljer och prestigel\u00f6s nog att hj\u00e4lpa till d\u00e4r det beh\u00f6vs.\nDu \u00e4r nyfiken och har l\u00e4tt f\u00f6r att l\u00e4ra. N\u00e4r du st\u00f6ter p\u00e5 n\u00e5got du inte kan tar du reda p\u00e5 svaret, st\u00e4ller fr\u00e5gor och ser till att f\u00f6rst\u00e5 verksamheten och hur de olika delarna h\u00e4nger ihop.\nFramf\u00f6r allt s\u00f6ker vi dig som tycker om att arbeta n\u00e4ra b\u00e5de kunder och kollegor, som ser l\u00f6sningar d\u00e4r andra ser problem och som vill bli en viktig del av verksamheten och bidra till en riktigt bra upplevelse f\u00f6r b\u00e5de kunder och teamet!\nSTART: Enligt \u00f6verenskommelse\nOMFATTNING: Heltid\nPLACERING: Kung\u00e4lv\nURVAL: Sker l\u00f6pande\nL\u00e5ter det h\u00e4r som en tj\u00e4nst f\u00f6r dig?\nSkicka in din ans\u00f6kan redan idag. Urval sker l\u00f6pande.\nVid fr\u00e5gor kring tj\u00e4nsten, kontakta ansvarig rekryterare:\nSofie Jonsson\nsofie@sodajo.se\n076 146 45 34","price":null,"currency":"SEK","status":"active","noindex":true,"location":{"address":null,"full_address":null,"city":"G\u00d6TEBORG","country":"SE","latitude":57.7061586335,"longitude":11.971119709994},"metadata":{"region":"V\u00e4stra G\u00f6talands l\u00e4n","duration":"12 m\u00e5nader \u2013 upp till 2 \u00e5r","employer":"Sodajo Consulting AB","postcode":"41107","positions":1,"profession":"Kundtj\u00e4nstmedarbetare","salary_type":"Fast m\u00e5nads- vecko- eller timl\u00f6n","employer_url":"http:\/\/sodajo.se","scope_of_work":"100\u2013100 %","working_hours":"Heltid","driving_license":true,"employment_type":"temporary","occupation_field":"Administration, ekonomi, juridik","employer_workplace":"Sodajo Consulting AB","employment_type_label":"Tidsbegr\u00e4nsad anst\u00e4llning"},"user_id":null,"is_sponsored":false,"views_count":0,"ai_views_count":9,"bot_views_count":2,"ai_vendor_counts":{"meta":2,"other":2,"openai":2,"anthropic":3},"visibility":"public","submission_source":null,"submission_ai_name":null,"has_owner_email":true,"can_contact_owner":true,"phone":"076 146 45 34","owner_email":"sofie@sodajo.se","images":[],"published_at":"2026-09-09T16:51:25+00:00","expires_at":"2026-10-09T23:59:59+00:00","created_at":"2026-09-10T04:07:08+00:00","updated_at":"2026-09-16T03:05:07+00:00"}}