{"data":{"id":183115,"slug":"serviceradgivare-sokes-till-etablerat-foretag-i-norra-stockholm","type":"job","title":"Service Advisor Wanted for Established Company in Northern Stockholm","description":"Do you want to work in a customer-facing role where service, structure, and problem-solving are in focus? We are now seeking engaged and driven service advisors for a well-known and established company in the automotive industry in northern Stockholm.\n\nWho are we looking for?\nWe are looking for someone who is service-oriented, communicative, and has a natural ability to build trusting relationships. You thrive in a role with varied tasks and are motivated by finding solutions that create value for both customers and the business.\n\nWe believe you are:\n- A team player who contributes to positive collaboration.\n- Structured and thorough in your work approach.\n- Solution-oriented and responsible.\n- Stress-resistant and comfortable handling a fast pace.\n- Experienced in working with digital systems.\n\nQualifications\n- Experience from the automotive industry is a requirement.\n- Previous experience as a service advisor, customer service representative, or similar role is a merit.\n- Experience with systems such as Kobra and Cabas is a plus.\n- Strong Swedish language skills, both spoken and written.\n- A valid driver's license (category B) is a requirement.\n\nWhat do we offer?\nYou will have the opportunity to work in a stable and successful operation with strong confidence in the future. Here you will find a work environment characterized by collaboration, development, and short decision-making paths, where you have excellent opportunities to grow both professionally and personally.\n\nAs a service advisor, you will be an important link between customers and the workshop. You are responsible for ensuring a smooth and professional customer experience throughout the service process. The role involves daily customer contact, planning workshop work, and close collaboration with technicians and colleagues.\n\nYour main responsibilities:\n- Receive and handle bookings for service and repairs via phone and email.\n- Plan and coordinate work for the workshop's technicians.\n- Advise and guide customers regarding service measures and repairs.\n- Prepare and communicate price quotes as well as handle invoicing and payments.\n- Contribute to developing and improving procedures and processes to ensure high customer satisfaction.\n\nAre you interested? Submit your application, selection is ongoing.\n\nAbout 2Complete\nSecurity and trust form the foundation of 2Complete's recruitment process. We work closely with our clients and are passionate about matching the right person to the right position. 2Complete Group and its subsidiaries have been authorized members of Kompetensf\u00f6retagen, Almega, and Svenskt N\u00e4ringsliv since 2011, and were Gazelle Award winners in 2022 \u2013 an award for Sweden's fastest-growing companies.","language":"sv","is_translated":true,"title_original":"Servicer\u00e5dgivare s\u00f6kes till etablerat f\u00f6retag i norra Stockholm","description_original":"Vill du arbeta i en kundn\u00e4ra roll d\u00e4r service, struktur och probleml\u00f6sning st\u00e5r i fokus? Nu s\u00f6ker vi engagerade och drivna servicer\u00e5dgivare till ett v\u00e4lk\u00e4nt och etablerat f\u00f6retag inom fordonsbranschen i norra Stockholm.\nVem s\u00f6ker vi?\nVi s\u00f6ker dig som \u00e4r serviceinriktad, kommunikativ och har en naturlig f\u00f6rm\u00e5ga att bygga f\u00f6rtroendefulla relationer. Du trivs i en roll med varierande arbetsuppgifter och motiveras av att hitta l\u00f6sningar som skapar v\u00e4rde f\u00f6r b\u00e5de kunder och verksamhet.\nVi tror att du \u00e4r:\nEn lagspelare som bidrar till ett positivt samarbete.\nStrukturerad och noggrann i ditt arbetss\u00e4tt.\nL\u00f6sningsorienterad och ansvarstagande.\nStresst\u00e5lig och trygg i att hantera ett h\u00f6gt tempo.\nVan vid att arbeta i digitala system.\n\nKvalifikationer\nErfarenhet fr\u00e5n bilbranschen \u00e4r ett krav.\nTidigare erfarenhet som servicer\u00e5dgivare, kundmottagare eller liknande roll \u00e4r meriterande.\nErfarenhet av system som Kobra och Cabas \u00e4r ett plus.\nGoda kunskaper i svenska, b\u00e5de i tal och skrift.\nB-k\u00f6rkort \u00e4r ett krav.\n\nVad erbjuder vi?\nDu f\u00e5r m\u00f6jlighet att arbeta i en stabil och framg\u00e5ngsrik verksamhet med stark framtidstro. H\u00e4r erbjuds en arbetsmilj\u00f6 som pr\u00e4glas av samarbete, utveckling och korta beslutsv\u00e4gar, d\u00e4r du f\u00e5r goda m\u00f6jligheter att v\u00e4xa b\u00e5de professionellt och personligt.\nSom servicer\u00e5dgivare blir du en viktig l\u00e4nk mellan kunder och verkstad. Du ansvarar f\u00f6r att s\u00e4kerst\u00e4lla en smidig och professionell kundupplevelse genom hela serviceprocessen. Rollen inneb\u00e4r daglig kontakt med kunder, planering av verkstadsarbeten och n\u00e4ra samarbete med tekniker och kollegor.\nDina huvudsakliga arbetsuppgifter:\nTa emot och hantera bokningar f\u00f6r service och reparation via telefon och e-post.\nPlanera och koordinera arbeten f\u00f6r verkstadens tekniker.\nGe kunder r\u00e5d och v\u00e4gledning kring service\u00e5tg\u00e4rder och reparationer.\nUppr\u00e4tta och kommunicera prisf\u00f6rslag samt hantera fakturering och betalningar.\nBidra till att utveckla och f\u00f6rb\u00e4ttra rutiner och processer f\u00f6r att s\u00e4kerst\u00e4lla h\u00f6g kundn\u00f6jdhet.\n\n\u00c4r du intresserad? V\u00e4lkommen in med din ans\u00f6kan, urval sker l\u00f6pande.\n\u00a0\nOm 2Complete\nTrygghet och f\u00f6rtroende \u00e4r grunden i 2Completes rekryteringsprocess. Vi arbetar n\u00e4ra v\u00e5ra kunder och brinner f\u00f6r att matcha r\u00e4tt person till r\u00e4tt tj\u00e4nst. 2Complete Group och dess dotterbolag \u00e4r auktoriserade medlemmar i Kompetensf\u00f6retagen, Almega och Svenskt N\u00e4ringsliv sedan 2011, samt Gasellen-vinnare 2022 \u2013 en utm\u00e4rkelse f\u00f6r Sveriges snabbast v\u00e4xande f\u00f6retag.","price":null,"currency":"SEK","status":"active","noindex":true,"location":{"address":null,"full_address":null,"city":"Stockholm","country":"SE","latitude":59.337691064628,"longitude":18.0614749438},"metadata":{"region":"Stockholms l\u00e4n","duration":"Tills vidare","employer":"2Complete AB","postcode":"11134","positions":2,"profession":"Kundmottagare\/Arbetsledare bilverkstad","salary_type":"Fast m\u00e5nads- vecko- eller timl\u00f6n","scope_of_work":"100\u2013100 %","working_hours":"Heltid","contact_person":"Emily Higgins","driving_license":true,"employment_type":"full_time","occupation_field":"F\u00f6rs\u00e4ljning, ink\u00f6p, marknadsf\u00f6ring","employer_workplace":"2Complete","experience_required":true,"employment_type_label":"Vanlig anst\u00e4llning"},"user_id":null,"is_sponsored":false,"views_count":0,"ai_views_count":2,"ai_vendor_counts":{"anthropic":2},"visibility":"public","submission_source":null,"submission_ai_name":null,"has_owner_email":true,"can_contact_owner":true,"phone":"+46733656832","owner_email":"emily.higgins@2complete.se","images":[],"published_at":"2026-09-02T08:50:36+00:00","expires_at":"2026-10-02T23:59:59+00:00","created_at":"2026-09-03T03:15:03+00:00","updated_at":"2026-09-05T03:30:26+00:00"}}