{"data":{"id":70910,"slug":"serviceradgivare-till-goteborgsomradet","type":"job","title":"Service Advisor for the Gothenburg Area","description":"We are now seeking a Service Advisor for our customers in Gothenburg. Do you feel ready for a new challenge in a varied environment where customer focus and quality are important?\n\nAbout the Service Advisor Role\nAs a Service Advisor, you are the company's face to the outside world and the central hub. You receive customers, guide them through their entire workshop visit, and provide support and guidance on technical matters. An important part of your work is to always provide professional service to customers, which requires that you have strong customer focus, can handle work where many things happen simultaneously, and where you always strive for quality, both toward customers and in your administrative tasks.\n\nYour main responsibilities include scheduling customers for service and repairs, receiving and handing over vehicles, pricing jobs, and calling customers with quotations. You will also handle warranty and insurance matters, process customer complaints, and assist with other matters that arise at our customer reception. Together with your colleagues, you plan and are responsible for optimized operations and productivity in the workshop.\n\nFor us, it is important that you have the attitude that we work together as a team and that we therefore support and help each other where needed.\n\nQualifications\n\u2022 Driver's License Category B manual transmission\n\u2022 Experience using telephone and computer as work tools, MS Office\n\u2022 Good knowledge of Kobra, Automaster, WinAssist, Elsa, or equivalent systems\n\u2022 Experience in the Service Advisor role or similar work\n\u2022 Knowledge of CABAS, spare parts, or warranty handling is advantageous\n\u2022 Good knowledge of Swedish and English in speech and writing\n\nYour Profile\nTo thrive in the Service Advisor role, you should enjoy working in an advisory capacity toward customers, often in a high-paced and stressful tempo. This requires high service awareness, good communication skills, and the ability to handle work where many things happen simultaneously. You have a technical interest and an ability to solve problems that may arise in your work.\n\nApplication\nFor questions about the position, contact Daniel via email: daniel.adriansson@fordonsakademin.se We process applications on an ongoing basis and the position may be filled before the final application deadline. Send in your application today.\n\nAbout Fordonsakademin\nWe are specialists in providing competent personnel to the automotive industry. The company was founded by specialists in the automotive sector with many years of experience in workshop work. We are passionate about helping employers find the right person with the right skills, at the right time. We achieve this by providing services in recruitment, staffing, and training. Through our services, we contribute to raising competency levels in the industry.\n\nWe are part of the Arena Group, which with its presence in over 160 locations throughout Sweden is available nationwide. We believe in every person's ability. Strong individuals lift each other up. Step by step, we help employees and companies develop and become stronger \u2013 so strong that they in turn lift others.\n\nValues\nWe are passionate about matching job seekers with companies, and our work is done wholeheartedly in all aspects so that the entire process succeeds. We are always personal, engaged, and professional in all our assignments and meetings.","language":"sv","is_translated":true,"title_original":"Servicer\u00e5dgivare till G\u00f6teborgsomr\u00e5det","description_original":"Nu s\u00f6ker vi servicer\u00e5dgivare\u00a0till v\u00e5ra kunder i G\u00f6teborg. K\u00e4nner du dig redo f\u00f6r en ny utmaning i en omv\u00e4xlande milj\u00f6 d\u00e4r kundfokus och kvalit\u00e9 \u00e4r viktigt? \nOm tj\u00e4nsten som servicer\u00e5dgivare\nSom servicer\u00e5dgivare \u00e4r du f\u00f6retagets ansikte ut\u00e5t och spindeln i n\u00e4tet. Du tar emot kunder, f\u00f6ljer dem genom hela verkstadsbes\u00f6ket samt ger st\u00f6d och v\u00e4gledning i tekniska fr\u00e5gor. En viktig del i ditt arbete \u00e4r att alltid ge kunden professionell service vilket kr\u00e4ver att du har h\u00f6gt kundfokus, kan hantera ett arbete d\u00e4r mycket h\u00e4nder samtidigt och d\u00e4r du alltid efterstr\u00e4var kvalit\u00e9t, b\u00e5de mot kund och \u00e4ven i dina administrativa uppgifter.\nDina huvudsakliga arbetsuppgifter \u00e4r att boka in kunder f\u00f6r service och reparationer, ta emot och l\u00e4mna ut bilar, priss\u00e4tta jobb samt ringa kunder med prisf\u00f6rslag. Du kommer \u00e4ven att hantera garanti- och f\u00f6rs\u00e4krings\u00e4renden, bearbeta kundreklamationer samt vara behj\u00e4lplig med andra f\u00f6rekommande \u00e4renden i v\u00e5r kundmottagning. Tillsammans med dina kollegor planerar och ansvarar ni f\u00f6r en optimerad drift och produktivitet p\u00e5 verkstaden.\nF\u00f6r oss \u00e4r\u00a0det viktigt att du har inst\u00e4llningen att vi arbetar tillsammans i teamet och att vi d\u00e4rf\u00f6r st\u00f6ttar och hj\u00e4lper till d\u00e4r det beh\u00f6vs. \nKvalifikationer\n K\u00f6rkort B manuell\n Vana med telefon och dator som arbetsverktyg, MS Office\n Goda kunskaper i Kobra, Automaster, WinAssist, Elsa eller likv\u00e4rdiga system.\n Erfarenhet fr\u00e5n rollen som Servicer\u00e5dgivare eller liknande arbete\n Kunskaper inom CABAS, reservdelar eller garantihandl\u00e4ggning \u00e4r meriterande.\n Goda kunskaper i svenska och engelska i tal & skrift.\n \nDin profil\nF\u00f6r att trivas i rollen som Servicer\u00e5dgivare b\u00f6r du gilla att arbeta i en r\u00e5dgivande roll ut mot kund, i ett stundvis h\u00f6gt och stressigt tempo. Detta st\u00e4ller krav p\u00e5 h\u00f6g servicemedvetenhet, god kommunikativ f\u00f6rm\u00e5ga samt en f\u00f6rm\u00e5ga att hantera ett arbete d\u00e4r mycket h\u00e4nder samtidigt. Du har ett tekniskt intresse samt en f\u00f6rm\u00e5ga att l\u00f6sa de problem som kan uppst\u00e5 i ditt arbete.\nAns\u00f6kan\nVid fr\u00e5gor om tj\u00e4nsten kontakta Daniel via mail: daniel.adriansson@fordonsakademin.se Vi behandlar ans\u00f6kningarna l\u00f6pande och tj\u00e4nsten kan komma att tills\u00e4ttas redan f\u00f6re sista ans\u00f6kningsdag. Skicka d\u00e4rf\u00f6r in din ans\u00f6kan redan idag\nOm Fordonsakademin Vi \u00e4r specialister p\u00e5 att kompetensf\u00f6rs\u00f6rja fordonsbranschen. F\u00f6retaget startades av specialister inom fordonsbranschen med m\u00e5ng\u00e5rig erfarenhet fr\u00e5n verkstadsarbete. Vi brinner f\u00f6r att arbetsgivare ska f\u00e5 r\u00e4tt person med r\u00e4tt kompetens, i r\u00e4tt tid. Detta uppn\u00e5r vi genom att tillhandah\u00e5lla tj\u00e4nster inom rekrytering, bemanning och utbildning. Genom v\u00e5ra tj\u00e4nster \u00e4r vi med och verkar f\u00f6r en kompetensh\u00f6jning i branschen.\nVi \u00e4r en del av Arenakoncernen som med sin n\u00e4rvaro p\u00e5 \u00f6ver 160 orter i Sverige finns tillg\u00e4ngliga i hela landet. Vi tror p\u00e5 varje m\u00e4nniskas f\u00f6rm\u00e5ga. Starka individer lyfter varandra. Steg f\u00f6r steg hj\u00e4lper vi medarbetare och f\u00f6retag att utvecklas och bli starkare \u2013 s\u00e5 starka att de i sin tur lyfter andra.\nV\u00e4rderingar\nVi brinner f\u00f6r att matcha ihop arbetss\u00f6kanden med f\u00f6retag, och v\u00e5rt arbete sker helhj\u00e4rtat i alla delar f\u00f6r att hela processen ska lyckas. Vi \u00e4r alltid personliga, engagerade och professionella i alla v\u00e5ra uppdrag och m\u00f6ten.","price":null,"currency":"SEK","status":"active","noindex":true,"location":{"address":"Celsiusgatan 8","full_address":null,"city":"G\u00f6teborg","country":"SE","latitude":57.703292177741,"longitude":11.91868323641},"metadata":{"region":"V\u00e4stra G\u00f6talands l\u00e4n","duration":"Tills vidare","employer":"Fordonsakademin Sverige AB","postcode":"41762","positions":1,"profession":"Kundmottagare\/Arbetsledare bilverkstad","salary_type":"Fast m\u00e5nads- vecko- eller timl\u00f6n","employer_url":"https:\/\/jobs.fordonsakademin.se","scope_of_work":"100\u2013100 %","working_hours":"Heltid","driving_license":true,"employment_type":"full_time","occupation_field":"F\u00f6rs\u00e4ljning, ink\u00f6p, marknadsf\u00f6ring","employer_workplace":"Fordonsakademin ","experience_required":true,"employment_type_label":"Vanlig anst\u00e4llning"},"user_id":null,"is_sponsored":false,"views_count":11,"ai_views_count":16,"bot_views_count":2,"ai_vendor_counts":{"meta":2,"other":4,"openai":5,"anthropic":5},"visibility":"public","submission_source":null,"submission_ai_name":null,"has_owner_email":true,"can_contact_owner":true,"phone":null,"owner_email":"daniel.adriansson@fordonsakademin.se","images":[],"published_at":"2026-05-04T10:52:45+00:00","expires_at":"2026-10-31T23:59:59+00:00","created_at":"2026-06-21T04:59:35+00:00","updated_at":"2026-09-18T02:43:01+00:00"}}