{"data":{"id":177245,"slug":"servicetekniker-it","type":"job","title":"IT Service Technician","description":"We are looking for new colleagues!\nDo you want to work with people, make an impact on others' lives, and make a difference? Kinda Municipality is the place for you. Here we care about each other and it's always close to colleagues, managers, and citizens. We face an exciting future and want to continue providing high-quality service to our citizens. That's why we want all employees to see the possibilities, both in the small and the large. Here we work with the values of forward-thinking, responsibility, and dialogue. These guide us in our daily work, how we treat each other and those we work for\u2014our citizens.\n\n1 position(s).\n\nIT Service Technician\nWould you like to work close to users and be the one who makes technology work in everyday life? We are now looking for a service technician for our IT department\u2014a role for someone who enjoys problem-solving, service, and variety, and who wants to work broadly with IT in an organization where you have close contact with operations.\n\nAbout the Role\nAs a service technician, you will work with varied and developing IT issues on-site in Kinda Municipality. Our IT operations are managed by an external provider, and you will be an important link between the provider, the municipality's IT department, and our users.\n\nA large part of your daily work consists of user support and management of clients and software. You meet users both digitally and on-site in operations, helping them solve both simple and more complex technical problems.\n\nYou work closely with your IT department colleagues and maintain ongoing collaboration with our IT operations provider.\n\nIn this role, you will, among other things:\n\n\u2022 provide support to users via ticket management system, phone, remote access, and on-site visits\n\n\u2022 install, configure, and distribute clients\n\n\u2022 manage the lifecycle of the municipality's digital clients\n\n\u2022 administer user accounts, permissions, and access\n\n\u2022 troubleshoot computers, networks, printers, mobile devices, peripherals, and conference equipment\n\n\u2022 work with some license management\n\n\u2022 update documentation and user manuals\n\n\u2022 contribute to developing procedures and the municipality's knowledge database.\n\nThe position also includes administering and producing e-services to some extent on our current e-service platform Open ePlatform.\n\nWho Are We Looking For?\nWe are looking for someone with post-secondary education in IT or professional experience that we consider equivalent. You have at least two years of current and documented experience working in first or second line support. It is important to us that you have worked in this field recently and are up-to-date with current practices, systems, and technical solutions.\n\nTo succeed in this role, you need to have:\n\n\u2022 very good knowledge of computers, peripherals, and mobile devices, both Android and Apple\n\n\u2022 good knowledge of conference equipment\n\n\u2022 experience troubleshooting both hardware and software\n\n\u2022 very good knowledge of Windows 11 and Microsoft 365\n\n\u2022 good knowledge of account management in Active Directory and client administration\n\n\u2022 B-category driver's license\n\n\u2022 very good ability to communicate in Swedish orally and in writing, as well as good knowledge of English.\n\nIt is meritorious if you have experience with Intune, Azure\/Entra ID, or working in the public sector.\n\nWho Are You?\nFor us, it's important that you enjoy helping people. You are service-minded and solution-oriented, and can meet users with different levels of technical knowledge in a pedagogical way.\n\nYou take responsibility for your tasks, work in a structured manner, and have good organizational skills. You can prioritize and drive your work independently while also enjoying collaboration with colleagues, users, and external providers.\n\nSince the IT environment is constantly developing, we also believe you are curious, have a broad interest in technology, and enjoy learning new things.\n\nApplication\nThe deadline for applications is September 20, 2026.\n\nSelection and interviews may be conducted on an ongoing basis, so do not delay sending in your application.\n\nFor more information about the position, contact Malin at digitalisering@kinda.se.\n\nEmployment Type: Permanent employment.\nDuration: Permanent, start date: By agreement.","language":"sv","is_translated":true,"title_original":"Servicetekniker IT","description_original":"Vi s\u00f6ker nya kollegor! \r\nVill du jobba med m\u00e4nniskor, p\u00e5verka andra m\u00e4nniskors liv och g\u00f6ra skillnad \u00e4r Kinda kommun st\u00e4llet f\u00f6r dig. H\u00e4r bryr vi oss om varandra och det \u00e4r alltid n\u00e4ra till kollegor, chef och medborgare. Vi st\u00e5r inf\u00f6r en sp\u00e4nnande framtid och vill forts\u00e4tta ge service med h\u00f6g kvalitet till v\u00e5ra medborgare. D\u00e4rf\u00f6r vill vi att alla medarbetare ska se m\u00f6jligheterna, b\u00e5de i det lilla och i det stora. H\u00e4r arbetar vi med v\u00e4rdegrunden fram\u00e5tanda, ansvarsk\u00e4nsla och dialog. Den \u00e4r med oss i det dagliga arbetet, hur vi bem\u00f6ter varandra och de vi arbetar f\u00f6r, medborgarna.\r\n\r\n1 plats(er). \r\n\r\n\nServicetekniker IT\nVill du arbeta n\u00e4ra anv\u00e4ndarna och vara den som f\u00e5r tekniken att fungera i vardagen? Vi s\u00f6ker nu en servicetekniker till v\u00e5r IT-avdelning, en roll f\u00f6r dig som gillar probleml\u00f6sning, service och variation och som vill arbeta brett med IT i en organisation d\u00e4r du f\u00e5r n\u00e4ra kontakt med verksamheten.\nOm rollen\nSom servicetekniker arbetar du med varierande och utvecklande IT-fr\u00e5gor p\u00e5 plats i Kinda kommun. V\u00e5r IT-drift hanteras av en extern leverant\u00f6r och du blir en viktig l\u00e4nk mellan leverant\u00f6ren, kommunens IT-avdelning och v\u00e5ra anv\u00e4ndare.\nEn stor del av din vardag best\u00e5r av anv\u00e4ndarsupport och hantering av klienter och programvara. Du m\u00f6ter anv\u00e4ndare b\u00e5de digitalt och p\u00e5 plats i verksamheten och hj\u00e4lper dem att l\u00f6sa s\u00e5v\u00e4l enkla som mer komplexa tekniska problem.\nDu arbetar n\u00e4ra dina kollegor inom IT-avdelningen och har ett l\u00f6pande samarbete med v\u00e5r IT-driftsleverant\u00f6r.\nI rollen kommer du bland annat att:\n\nge support till anv\u00e4ndare via \u00e4rendehanteringssystem, telefon, fj\u00e4rrstyrning och fysiska bes\u00f6k\n\n\ninstallera, konfigurera och distribuera klienter\n\n\nhantera livscykeln f\u00f6r kommunens digitala klienter\n\n\nadministrera anv\u00e4ndarkonton, beh\u00f6righeter och \u00e5tkomster\n\n\nfels\u00f6ka datorer, n\u00e4tverk, skrivare, mobila enheter, kringutrustning och konferensutrustning\n\n\narbeta med viss licenshantering\n\n\nuppdatera dokumentation och anv\u00e4ndarmanualer\n\n\nbidra till att utveckla rutiner och kommunens kunskapsdatabas.\n\n\nI tj\u00e4nsten ing\u00e5r \u00e4ven att till viss del administrera och producera e-tj\u00e4nster i v\u00e5r nuvarande e-tj\u00e4nsteplattform Open ePlatform.\nVem s\u00f6ker vi?\nVi s\u00f6ker dig som har en eftergymnasial utbildning inom IT eller yrkeserfarenhet som vi bed\u00f6mer som likv\u00e4rdig. Du har minst tv\u00e5 \u00e5rs aktuell och dokumenterad erfarenhet av arbete inom first eller second line support. Det \u00e4r viktigt f\u00f6r oss att du har arbetat inom omr\u00e5det p\u00e5 senare tid och \u00e4r uppdaterad kring aktuella arbetss\u00e4tt, system och tekniska l\u00f6sningar.\nF\u00f6r att lyckas i rollen beh\u00f6ver du ha:\n\nmycket goda kunskaper om datorer, kringutrustning och mobila enheter, b\u00e5de Android och Apple\n\n\ngod kunskap om konferensutrustning\n\n\nerfarenhet av fels\u00f6kning av b\u00e5de h\u00e5rd- och mjukvara\n\n\nmycket goda kunskaper i Windows 11 och Microsoft 365\n\n\ngoda kunskaper i kontohantering i Active Directory och klientadministration\n\n\nB-k\u00f6rkort\n\n\nmycket god f\u00f6rm\u00e5ga att kommunicera p\u00e5 svenska i tal och skrift samt goda kunskaper i engelska.\n\n\nDet \u00e4r meriterande om du har erfarenhet av Intune, Azure\/Entra ID eller av arbete inom offentlig sektor.\nVem \u00e4r du?\nF\u00f6r oss \u00e4r det viktigt att du tycker om att hj\u00e4lpa m\u00e4nniskor. Du \u00e4r serviceinriktad och l\u00f6sningsorienterad och kan p\u00e5 ett pedagogiskt s\u00e4tt m\u00f6ta anv\u00e4ndare med olika niv\u00e5er av teknisk kunskap.\nDu tar ansvar f\u00f6r dina arbetsuppgifter, arbetar strukturerat och har ett gott ordningssinne. Du kan prioritera och driva ditt arbete sj\u00e4lvst\u00e4ndigt samtidigt som du trivs med att samarbeta med kollegor, anv\u00e4ndare och externa leverant\u00f6rer.\nEftersom IT-milj\u00f6n hela tiden utvecklas tror vi ocks\u00e5 att du \u00e4r nyfiken, har ett brett teknikintresse och tycker om att l\u00e4ra dig nytt.\nAns\u00f6kan\nSista ans\u00f6kningsdag \u00e4r 20 september 2026.\nUrval och intervjuer kan komma att genomf\u00f6ras l\u00f6pande, s\u00e5 v\u00e4nta inte med att skicka in din ans\u00f6kan.\nF\u00f6r mer information om tj\u00e4nsten, kontakta Malin p\u00e5 digitalisering@kinda.se.\nAnst\u00e4llningsform: Tillsvidareanst\u00e4llning.\r\nVaraktighet: Tillsvidare, tilltr\u00e4de: Enligt \u00f6verenskommelse.","price":null,"currency":"SEK","status":"active","noindex":true,"location":{"address":"Stora Torget 5","full_address":null,"city":"Kisa","country":"SE","latitude":57.9852154,"longitude":15.6321508},"metadata":{"region":"\u00d6sterg\u00f6tlands l\u00e4n","duration":"Tills vidare","employer":"Kinda kommun","postcode":"59040","positions":1,"profession":"IT-tekniker\/Datatekniker","salary_type":"Fast m\u00e5nads- vecko- eller timl\u00f6n","scope_of_work":"100\u2013100 %","working_hours":"Heltid","contact_person":"Digitaliseringsavdelningen   Kinda","driving_license":true,"employment_type":"full_time","occupation_field":"Data\/IT","employer_workplace":"Kinda kommun","experience_required":true,"employment_type_label":"Vanlig anst\u00e4llning"},"user_id":null,"is_sponsored":false,"views_count":4,"ai_views_count":1,"ai_vendor_counts":{"anthropic":1},"visibility":"public","submission_source":null,"submission_ai_name":null,"has_owner_email":true,"can_contact_owner":true,"phone":null,"owner_email":"digitalisering@kinda.se","images":[],"published_at":"2026-08-28T07:45:06+00:00","expires_at":"2026-09-20T23:59:59+00:00","created_at":"2026-08-29T02:44:18+00:00","updated_at":"2026-09-02T12:29:46+00:00"}}