{"data":{"id":183215,"slug":"shift-manager-till-utbildningen-pa-kolmarden","type":"job","title":"Shift Manager for Education at Kolm\u00e5rden","description":"Do you want to combine operational leadership with sales, bookings, and the opportunity to create educational experiences for our guests? As Shift Manager for Education at Kolm\u00e5rden Zoo, you'll have a varied role where you lead daily operations, develop our staff, and contribute to creating world-class experiences.\n\nAbout the Role\n\nAs Shift Manager within Education, you play a central role in daily operations. During the park's open season, you lead and support our seasonal staff and ensure that operations are well-organized, properly staffed, and deliver high-quality service and experiences. You work close to the operations and participate in the day-to-day work yourself.\n\nAn important part of the role is also booking and sales, where you actively work with conferences, schools, and industry-specific professional groups. During the low season, October\u2013March, the focus shifts toward booking, sales, planning, operational development, conferences, and recruitment.\n\nYou are responsible for:\n\nLeading daily operations during open park in line with budget and sales targets.\n\nActive sales and booking for conferences, schools, and industry-specific professional groups.\n\nPlanning and allocation of resources, including staffing, materials, and scheduling for high and low seasons.\n\nWorking together with animal operations to create favorable conditions for educational activities and keeping yourself updated on the park's animals and operations.\n\nManaging bookings within the business area and maintaining contact with hotels and our activity bookings.\n\nPlanning tours and other activities and ensuring efficient operations during open park.\n\nIntroduction, training, and coaching of new and existing seasonal staff.\n\nPromoting a safe, inclusive, and sustainable work environment.\n\nWorking in accordance with Parks and Resorts policies, guidelines, and sustainability efforts.\n\nAbout You\n\nWe're looking for someone who thrives in a varied role where leadership, service, and business acumen go hand in hand. You enjoy being close to daily operations and naturally switch between leading others, solving practical challenges, and meeting guests and customers. To succeed in this role, we believe you are structured and solution-oriented while having an easy way of creating engagement and good collaboration around you.\n\nWe're looking for someone who has:\n\nHigh school education and at least two years of experience in operational leadership, preferably within service, attractions, or entertainment industries.\n\nDocumented experience in booking, sales, and guest service as well as experience with staffing planning and scheduling.\n\nManual transmission driver's license (Category B)\n\nGood digital skills and experience with booking, operations, or staffing systems. Experience with VisBook or similar is a merit.\n\nGood financial understanding and ability to work toward goals and key metrics and develop and improve working methods.\n\nVery good communication skills in Swedish and English, both spoken and written.\n\nA present and coaching leadership style where you create engagement, safety, and trust in the team.\n\nA structured, solution-oriented, and flexible working approach and the ability to prioritize when circumstances change rapidly.\n\nClear guest and results focus and a willingness to contribute to both strong experiences and good sales results.\n\nPost-secondary education in, for example, leadership, service management, or tourism is a merit. It is also a merit if you have experience or education in animal care, animal husbandry, or biology.\n\nWhat We Offer\n\nWith us, you get a varied role in a unique environment where no two days are the same. You get the opportunity to combine leadership, sales, and development with creating memorable and educational experiences for our guests. As part of Kolm\u00e5rden Zoo, you also become part of Parks and Resorts, where we work together to create world-class experiences.\n\nPractical Information About the Position\n\nThe position is a permanent employment at 80% and begins with a six-month probationary period. Start date is immediate and the position is based at Kolm\u00e5rden Zoo. We work under a collective agreement (Gr\u00f6na Arbetsgivare \u2013 Unionen).\n\nWorking hours are scheduled according to operational needs, which means work in the evenings and on weekends occurs.\n\nApplication and Contact\n\nSubmit your application by September 16, 2026. Selections are made on an ongoing basis, so don't wait to apply!\n\nIf you have questions about the position, please feel free to contact:\n\nTherese Strate, Area Manager R&D, therese.strate@kolmarden.com\n\nEmma Keran, HR Coordinator, emma.keran@kolmarden.com\n\nUnion Representative for Unionen:\n\nBirgitta Lillemets, birgitta.lillemets@kolmarden.com\n\nWe warmly welcome your application \u2013 we look forward to hearing from you!\n\nOverlooking Br\u00e5viken lies Kolm\u00e5rden Zoo, a place filled with experiences for all ages, from roller coasters and Bamse's World to a spa and conference facilities at the fantastic Wilderness Hotel. And above all: Scandinavia's largest zoo. The zoo functions as an educational resource for Swedish schools and is a member of the Swedish Zoo Association and the international industry organizations EAZA, WAZA, and IUCN. Kolm\u00e5rden is part of Parks and Resorts, the Nordic region's leading player in the experience industry. The group also includes some of Sweden's most popular destinations: Gr\u00f6na Lund, Skara Sommarland, and Furuvik. Parks and Resorts is a family business that reinvests all profits into the continued development of operations.","language":"sv","is_translated":true,"title_original":"Shift Manager till Utbildningen p\u00e5 Kolm\u00e5rden","description_original":"Vill du kombinera operativt ledarskap med f\u00f6rs\u00e4ljning, bokning och m\u00f6jligheten att skapa l\u00e4rorika upplevelser f\u00f6r v\u00e5ra g\u00e4ster? Som Shift Manager p\u00e5 Utbildningen p\u00e5 Kolm\u00e5rdens Djurpark f\u00e5r du en varierad roll d\u00e4r du leder den dagliga verksamheten, utvecklar v\u00e5ra medarbetare och bidrar till att skapa upplevelser i v\u00e4rldsklass.\nOm rollen\u00a0\nSom Shift Manager inom Utbildning har du en central roll i den dagliga verksamheten. Under parkens \u00f6ppna period leder och st\u00f6ttar du v\u00e5ra s\u00e4songsmedarbetare och s\u00e4kerst\u00e4ller att verksamheten \u00e4r v\u00e4lorganiserad, r\u00e4tt bemannad och levererar service och upplevelser av h\u00f6g kvalitet. Du arbetar n\u00e4ra verksamheten och deltar sj\u00e4lv i det operativa arbetet.\nEn viktig del av rollen \u00e4r ocks\u00e5 bokning och f\u00f6rs\u00e4ljning, d\u00e4r du aktivt arbetar med bland annat konferenser, skolor och branschspecifika yrkesgrupper. Under l\u00e5gs\u00e4songen, oktober\u2013mars, skiftar fokus mot bokning, f\u00f6rs\u00e4ljning, planering, verksamhetsutveckling, konferenser och rekrytering.\nDu ansvarar bland annat f\u00f6r att:\n\nAtt leda den dagliga driften under \u00f6ppen park i linje med budget och f\u00f6rs\u00e4ljningsm\u00e5l.\n\n\nAktiv f\u00f6rs\u00e4ljning och bokning mot bland annat konferenser, skolor och branschspecifika yrkesgrupper.\n\n\nPlanering och f\u00f6rdelning av resurser, inklusive bemanning, material och schemal\u00e4ggning inf\u00f6r h\u00f6g- och l\u00e5gs\u00e4song.\n\n\nAtt tillsammans med djurverksamheten skapa goda f\u00f6ruts\u00e4ttningar f\u00f6r utbildningsverksamheten och h\u00e5lla dig uppdaterad kring parkens djur och verksamhet.\n\n\nHantering av bokningar inom aff\u00e4rsomr\u00e5det samt kontakt med hotell och v\u00e5r n\u00f6jesbokning.\n\n\nPlanering av visningar och andra aktiviteter samt att s\u00e4kerst\u00e4lla en effektiv drift under \u00f6ppen park.\n\n\nIntroduktion, utbildning och coachning av nya och befintliga s\u00e4songsmedarbetare.\n\n\nAtt fr\u00e4mja en trygg, inkluderande och h\u00e5llbar arbetsmilj\u00f6.\n\n\nAtt arbeta i linje med Parks and Resorts policys, riktlinjer och h\u00e5llbarhetsarbete.\n\n\nOm dig\nVi s\u00f6ker dig som trivs i en varierad roll d\u00e4r ledarskap, service och aff\u00e4rsm\u00e4ssighet g\u00e5r hand i hand. Du tycker om att vara n\u00e4ra den dagliga verksamheten och v\u00e4xlar naturligt mellan att leda andra, l\u00f6sa praktiska utmaningar och m\u00f6ta g\u00e4ster och kunder. F\u00f6r att lyckas i rollen tror vi att du \u00e4r strukturerad och l\u00f6sningsorienterad samtidigt som du har l\u00e4tt f\u00f6r att skapa engagemang och goda samarbeten omkring dig.\nVi s\u00f6ker dig som har:\n\nGymnasieutbildning samt minst tv\u00e5 \u00e5rs erfarenhet av operativt ledarskap, g\u00e4rna inom service-, bes\u00f6ks- eller n\u00f6jesn\u00e4ringen.\n\n\nDokumenterad erfarenhet av bokning, f\u00f6rs\u00e4ljning och g\u00e4stservice samt vana av bemanningsplanering och schemal\u00e4ggning.\n\nB-k\u00f6rkort f\u00f6r manuell v\u00e4xell\u00e5da\n\nGod digital vana och erfarenhet av boknings-, drift- eller bemanningssystem. Erfarenhet av VisBook eller motsvarande \u00e4r meriterande.\n\n\nGod ekonomisk f\u00f6rst\u00e5else och f\u00f6rm\u00e5ga att arbeta mot m\u00e5l och nyckeltal samt utveckla och f\u00f6rb\u00e4ttra arbetss\u00e4tt.\n\n\nMycket god kommunikativ f\u00f6rm\u00e5ga p\u00e5 svenska och engelska, i b\u00e5de tal och skrift.\n\n\nEtt n\u00e4rvarande och coachande ledarskap d\u00e4r du skapar engagemang, trygghet och f\u00f6rtroende i teamet.\n\n\nEtt strukturerat, l\u00f6sningsorienterat och flexibelt arbetss\u00e4tt samt f\u00f6rm\u00e5ga att prioritera n\u00e4r f\u00f6ruts\u00e4ttningarna snabbt f\u00f6r\u00e4ndras.\n\n\nEtt tydligt g\u00e4st- och resultatfokus och en vilja att bidra till b\u00e5de starka upplevelser och goda f\u00f6rs\u00e4ljningsresultat.\n\n\nEftergymnasial utbildning inom exempelvis ledarskap, service management eller turism \u00e4r meriterande. Det \u00e4r \u00e4ven meriterande om du har erfarenhet eller utbildning inom djurv\u00e5rd, djursk\u00f6tsel eller biologi.\u00a0\nVi erbjuder\nHos oss f\u00e5r du en varierad roll i en unik milj\u00f6 d\u00e4r ingen dag \u00e4r den andra lik. Du f\u00e5r m\u00f6jlighet att kombinera ledarskap, f\u00f6rs\u00e4ljning och utveckling med att skapa minnesv\u00e4rda och l\u00e4rorika upplevelser f\u00f6r v\u00e5ra g\u00e4ster. Som en del av Kolm\u00e5rdens Djurpark blir du dessutom en del av Parks and Resorts, d\u00e4r vi tillsammans arbetar f\u00f6r att skapa upplevelser i v\u00e4rldsklass.\nPraktisk information om tj\u00e4nsten\nTj\u00e4nsten \u00e4r en tillsvidareanst\u00e4llning p\u00e5 80 % och inleds med sex m\u00e5naders provanst\u00e4llning. Tilltr\u00e4de sker omg\u00e5ende och placeringsort \u00e4r Kolm\u00e5rdens Djurpark. Hos oss arbetar du under kollektivavtal (Gr\u00f6na Arbetsgivare \u2013 Unionen).\nArbetstiden \u00e4r f\u00f6rlagd efter verksamhetens behov, vilket inneb\u00e4r att arbete p\u00e5 kv\u00e4llar och helger f\u00f6rekommer.\u00a0\nAns\u00f6kan och kontakt:\nSkicka in din ans\u00f6kan senast den 16 september 2026. Urval sker l\u00f6pande, s\u00e5 v\u00e4nta inte med att s\u00f6ka!\nHar du fr\u00e5gor om tj\u00e4nsten \u00e4r du v\u00e4lkommen att kontakta:\nTherese Strate, Area Manager FoU, mailto:therese.strate@kolmarden.com\n\u00a0\nEmma Keran, HR-koordinator, mailto:emma.keran@kolmarden.com\n\u00a0\nFacklig f\u00f6retr\u00e4dare f\u00f6r Unionen:\n\u00a0\nBirgitta Lillemets, mailto:birgitta.lillemets@kolmarden.com\n\u00a0\nVarmt v\u00e4lkommen med din ans\u00f6kan \u2013 vi ser fram emot att h\u00f6ra fr\u00e5n dig!\n\u00a0\nMed utsikt \u00f6ver Br\u00e5viken ligger Kolm\u00e5rdens djurpark, en plats fylld av upplevelser f\u00f6r alla \u00e5ldrar, fr\u00e5n berg- och dalbanor och Bamses V\u00e4rld till spa och konferensm\u00f6jligheter p\u00e5 fantastiska Vildmarkshotellet. Och framf\u00f6r allt: Nordens st\u00f6rsta djurpark. Djurparken fungerar som utbildningsresurs f\u00f6r Sveriges skolor och \u00e4r medlem i Svenska Djurparksf\u00f6reningen och internationella branschorganisationerna EAZA, WAZA och IUCN. Kolm\u00e5rden \u00e4r en del av Parks and Resorts, Nordens ledande akt\u00f6r inom upplevelseindustrin. I koncernen ing\u00e5r \u00e4ven n\u00e5gra av Sveriges mest popul\u00e4ra resm\u00e5l; Gr\u00f6na Lund, Skara Sommarland och Furuvik. Parks and Resorts \u00e4r ett familjef\u00f6retag som investerar allt \u00f6verskott i verksamhetens fortsatta utveckling.","price":null,"currency":"SEK","status":"active","noindex":true,"location":{"address":null,"full_address":null,"city":"Kolm\u00e5rden","country":"SE","latitude":58.679066789024,"longitude":16.446685657457},"metadata":{"region":"\u00d6sterg\u00f6tlands l\u00e4n","duration":"Tills vidare","employer":"Kolm\u00e5rdens Djurpark AB","postcode":"61892","positions":1,"profession":"Teamledare","salary_type":"Fast m\u00e5nads- vecko- eller timl\u00f6n","scope_of_work":"0\u2013100 %","working_hours":"Deltid","driving_license":true,"employment_type":"full_time","occupation_field":"Chefer och verksamhetsledare","employer_workplace":"Parks & Resorts -  Kolm\u00e5rden","experience_required":true,"employment_type_label":"Vanlig anst\u00e4llning"},"user_id":null,"is_sponsored":false,"views_count":2,"ai_views_count":3,"bot_views_count":0,"ai_vendor_counts":{"openai":2,"anthropic":1},"visibility":"public","submission_source":null,"submission_ai_name":null,"has_owner_email":true,"can_contact_owner":true,"phone":null,"owner_email":"therese.strate@kolmarden.com","images":[],"published_at":"2026-09-02T10:25:16+00:00","expires_at":"2026-09-16T23:59:59+00:00","created_at":"2026-09-03T03:15:14+00:00","updated_at":"2026-09-15T03:07:34+00:00"}}