{"data":{"id":31346,"slug":"specialista-zakaznicke-komunikace-a-rozvoje-internetoveho-obchodu-eshop","type":"job","title":"Customer Communication and E-commerce Development Specialist","description":"We are looking for a systematic and technically-minded colleague for the position of Customer Communication and E-commerce Development Specialist, who will be actively involved in the internal development and operation management of an online store. Your role will be to contribute to improving the overall functioning of the e-shop \u2014 working with product information, editing and expanding content, identifying process bottlenecks, collaborating on logistics and shipping optimization, and finding ways to streamline daily operations so the e-shop thrives long-term. Your work will also include professional management of incoming customer communication via email, chat, and phone (this is not active sales), handling inquiries, orders, complaints, and non-standard situations that require independent decision-making and the ability to see the bigger picture. You will work with internal e-shop systems, coordinate with the warehouse and other departments, and participate in setting up and developing AI tools aimed at gradually automating routine communication and optimizing workflows. We are looking for someone who thinks in terms of processes, values organized systems, can manage multiple tasks simultaneously, and wants to have a real impact on how the e-shop operates and grows; e-commerce experience is an advantage, not a requirement \u2014 what matters more is analytical thinking, responsibility, and a desire to contribute to building a modern and efficient online operation.\n\nEmployee Benefits:\nWe offer work in a modern and stable Czech company that is growing dynamically and has a clear vision for future development. You can expect a pleasant work environment, a friendly team, fair compensation, opportunities for professional growth, and employee discounts on company products.\n\nContact by email ONLY.","language":"cs","is_translated":true,"title_original":"Specialista z\u00e1kaznick\u00e9 komunikace a rozvoje internetov\u00e9ho obchodu (eshop)","description_original":"Hled\u00e1me systematick\u00e9ho a technicky uva\u017euj\u00edc\u00edho kolegu na pozici Specialista z\u00e1kaznick\u00e9 komunikace a rozvoje e-shopu, kter\u00fd bude aktivn\u011b zapojen do intern\u00edho rozvoje a \u0159\u00edzen\u00ed provozu internetov\u00e9ho obchodu. Va\u0161\u00ed rol\u00ed bude pod\u00edlet se na zlep\u0161ov\u00e1n\u00ed fungov\u00e1n\u00ed e-shopu jako celku - pr\u00e1ce s produktov\u00fdmi informacemi, \u00fapravy a roz\u0161i\u0159ov\u00e1n\u00ed obsahu, identifikace slab\u00fdch m\u00edst v procesech, spolupr\u00e1ce na optimalizaci dopravy a logistiky a hled\u00e1n\u00ed cest, jak zefektivnit ka\u017edodenn\u00ed provoz tak, aby e-shop dlouhodob\u011b prosperoval. Sou\u010d\u00e1st\u00ed pr\u00e1ce je tak\u00e9 profesion\u00e1ln\u00ed \u0159\u00edzen\u00ed p\u0159\u00edchoz\u00ed komunikace se z\u00e1kazn\u00edky prost\u0159ednictv\u00edm e-mailu, chatu a telefonu (nejedn\u00e1 se o aktivn\u00ed prodej), \u0159e\u0161en\u00ed dotaz\u016f, objedn\u00e1vek, reklamac\u00ed a nestandardn\u00edch situac\u00ed, kter\u00e9 vy\u017eaduj\u00ed samostatn\u00e9 rozhodov\u00e1n\u00ed a schopnost vid\u011bt v\u011bci v souvislostech. Budete pracovat s intern\u00edmi syst\u00e9my e-shopu, koordinovat se skladem a dal\u0161\u00edmi odd\u011blen\u00edmi a z\u00e1rove\u0148 se pod\u00edlet na nastavov\u00e1n\u00ed a rozvoji AI n\u00e1stroj\u016f, jejich\u017e c\u00edlem je postupn\u00e1 automatizace rutinn\u00ed komunikace a optimalizace workflow. Hled\u00e1me \u010dlov\u011bka, kter\u00fd p\u0159em\u00fd\u0161l\u00ed procesn\u011b, m\u00e1 r\u00e1d po\u0159\u00e1dek v syst\u00e9mech, dok\u00e1\u017ee zvl\u00e1dat v\u00edce \u00fakol\u016f sou\u010dasn\u011b a chce m\u00edt re\u00e1ln\u00fd vliv na to, jak e-shop funguje a roste; zku\u0161enosti s e-commerce jsou v\u00fdhodou, nikoli podm\u00ednkou - d\u016fle\u017eit\u011bj\u0161\u00ed je analytick\u00e9 my\u0161len\u00ed, zodpov\u011bdnost a chu\u0165 pod\u00edlet se na budov\u00e1n\u00ed modern\u00edho a efektivn\u00edho online provozu.\n\nZam\u011bstnaneck\u00e9 v\u00fdhody:\nNab\u00edz\u00edme pr\u00e1ci v modern\u00ed a stabiln\u00ed \u010desk\u00e9 firm\u011b, kter\u00e1 dynamicky roste a m\u00e1 jasnou vizi dal\u0161\u00edho rozvoje. \u010cek\u00e1 v\u00e1s p\u0159\u00edjemn\u00e9 pracovn\u00ed prost\u0159ed\u00ed, p\u0159\u00e1telsk\u00fd kolektiv, f\u00e9rov\u00e9 finan\u010dn\u00ed ohodnocen\u00ed, mo\u017enost profesn\u00edho r\u016fstu a zam\u011bstnaneck\u00e9 slevy na firemn\u00ed produkty.\n\nKontakt POUZE e-mailem.","price":"33000.00","currency":"CZK","status":"active","noindex":true,"location":{"address":null,"full_address":null,"city":"Olomouc","country":"CZ","latitude":49.5940567,"longitude":17.251143},"metadata":{"shift":"Jednosm\u011bnn\u00fd provoz","region":"Olomouck\u00fd kraj","employer":"Alori Nano Distribution s.r.o.","positions":1,"profession":"Specialista z\u00e1kaznick\u00e9 komunikace a rozvoje internetov\u00e9ho obchodu (eshop)","start_date":"2026-09-01","salary_from":33000,"salary_unit":"K\u010d\/m\u011bs\u00edc","employer_ico":"07396252","min_education":"Z\u00e1kladn\u00ed + praktick\u00e1 \u0161kola","contact_person":"Tom\u00e1\u0161 Lekl","employment_type":"full_time","employment_types":["Pracovn\u00ed pom\u011br \u2013 pln\u00fd \u00favazek"],"reference_number":"32677100720"},"user_id":null,"is_sponsored":false,"views_count":11,"ai_views_count":11,"bot_views_count":0,"ai_vendor_counts":{"other":3,"openai":6,"anthropic":2},"visibility":"public","submission_source":null,"submission_ai_name":null,"has_owner_email":true,"can_contact_owner":true,"phone":"776 800 008","owner_email":"tomas.lekl@alori.cz","images":[],"published_at":"2026-08-10T00:00:00+00:00","expires_at":null,"created_at":"2026-06-17T14:07:58+00:00","updated_at":"2026-09-17T02:22:36+00:00"}}