{"data":{"id":170855,"slug":"specialistaspecialistka-e-shopu-a-zakaznicke-pece","type":"job","title":"E-shop & Customer Care Specialist","description":"Start date by agreement.\n\nJob Responsibilities:\n\n1) Working with our AI tools and automations. We'll teach you how to operate systems that assist with product descriptions, pricing offers, and email campaigns. Your task is to input, review, and approve the results. You are the final quality check before anything reaches customers.\n\n2) Customer support via email, chat, and phone - helping with equipment selection and handling complaints.\n\n3) Communication with suppliers - verifying prices, availability, or technical details.\n\n4) General e-shop maintenance and occasional collaboration with programmers.\n\nRequired Skills:\n\n1) Ability to work with AI without blindly trusting it. We're not looking for certificates, but for a habit: turning to AI to solve a problem and critically evaluating the result. You'll use AI daily here. If you don't master it today, we'll teach you, but you must be willing to learn.\n\n2) Active interest in IT and knowledge of hardware. You understand what an SSD is, the difference between DDR4 and DDR5, or why someone chooses a specific graphics card. We'll deepen your expertise.\n\n3) Excellent Czech language skills - flawless spelling and cultivated communication in writing and speech. You are the final check on everything that goes to customers.\n\n4) Communication skills and willingness to take calls. You can explain things clearly even to people with no technical background.\n\n5) Independence and attention to detail. You know when output is acceptable and when to consult.\n\nWe're looking for someone oriented toward customers, sales, and modern tools rather than technical service and hardware repairs. If you're aiming for a purely technical or helpdesk career path (repairs, networking, IT support), this isn't the right fit - our focus is customer care, sales, and AI management.\n\nAdvantages:\n\nExperience with e-shop administration, CRM (Raynet), or project management tools (Freelo). English at B2 level for supplier communication. Practical experience with AI tools (ChatGPT, Claude, etc.).","language":"cs","is_translated":true,"title_original":"Specialista\/specialistka e-shopu a z\u00e1kaznick\u00e9 p\u00e9\u010de","description_original":"N\u00e1stup dohodou.\n\nN\u00e1pl\u0148 pr\u00e1ce:\n\n1) Pr\u00e1ce s na\u0161imi AI n\u00e1stroji a automatizacemi. Nau\u010d\u00edme v\u00e1s obsluhovat syst\u00e9my, kter\u00e9 pom\u00e1haj\u00ed s popisy produkt\u016f, cenov\u00fdmi nab\u00eddkami a e-mailov\u00fdmi kampan\u011bmi. Va\u0161\u00edm \u00fakolem je zadat, zkontrolovat a schv\u00e1lit v\u00fdsledek. Jste posledn\u00ed kontrola kvality, ne\u017e se cokoli dostane k z\u00e1kazn\u00edkovi.\n\n2) Poradenstv\u00ed z\u00e1kazn\u00edk\u016fm p\u0159es e-mail, chat i telefon - pomoc s v\u00fdb\u011brem techniky a \u0159e\u0161en\u00ed reklamac\u00ed.\n\n3) Komunikace s dodavateli - ov\u011b\u0159en\u00ed ceny, dostupnosti nebo technick\u00e9ho detailu.\n\n4) B\u011b\u017en\u00e1 p\u00e9\u010de o plynul\u00fd chod e-shopu a ob\u010dasn\u00e1 spolupr\u00e1ce s program\u00e1tory.\n\nCo byste m\u011bli um\u011bt:\n\n1) Um\u011bt pracovat s AI a nev\u011b\u0159it j\u00ed slep\u011b. Nejde n\u00e1m o certifik\u00e1ty, ale o n\u00e1vyk: s\u00e1hnout po AI k vy\u0159e\u0161en\u00ed probl\u00e9mu a kriticky posoudit v\u00fdsledek. Pr\u00e1ci s AI v\u00e1s u n\u00e1s \u010dek\u00e1 denn\u011b. Pokud ji dnes neovl\u00e1d\u00e1te, nau\u010d\u00edme v\u00e1s to, ale mus\u00edte to cht\u00edt zvl\u00e1dnout.\n\n2) Aktivn\u00ed z\u00e1jem o IT a p\u0159ehled v hardwaru. V\u00edte, co je SSD, jak\u00fd je rozd\u00edl mezi DDR4 a DDR5 nebo pro\u010d si n\u011bkdo vybere konkr\u00e9tn\u00ed grafickou kartu. Do hloubky v\u00e1s dou\u010d\u00edme.\n\n3) V\u00fdborn\u00e1 \u010de\u0161tina - bezchybn\u00fd pravopis a kultivovan\u00fd projev p\u00edsmem i slovem. Jste posledn\u00ed kontrola v\u0161eho, co jde k z\u00e1kazn\u00edkovi.\n\n4) Komunikativnost a ochota telefonovat. Porad\u00edte srozumiteln\u011b i \u010dlov\u011bku, kter\u00fd technice nerozum\u00ed.\n\n5) Samostatnost a pe\u010dlivost. Pozn\u00e1te, kdy je v\u00fdstup v po\u0159\u00e1dku a kdy se poradit.\n\nHled\u00e1me sp\u00ed\u0161e \u010dlov\u011bka orientovan\u00e9ho na z\u00e1kazn\u00edka, prodej a modern\u00ed n\u00e1stroje ne\u017e na servis a opravy techniky. Pokud m\u00ed\u0159\u00edte na \u010dist\u011b technickou nebo helpdesk dr\u00e1hu (opravy, s\u00ed\u0165a\u0159en\u00ed, IT support), tohle nen\u00ed ono - na\u0161\u00ed n\u00e1pln\u00ed je p\u00e9\u010de o z\u00e1kazn\u00edka, prodej a \u0159\u00edzen\u00ed AI.\n\nV\u00fdhodou:\n\nZku\u0161enost s administrativou e-shopu, s CRM (Raynet) nebo projektov\u00fdm n\u00e1strojem (Freelo). Angli\u010dtina na \u00farovni B2 pro komunikaci s dodavateli. Praktick\u00e1 zku\u0161enost s AI n\u00e1stroji (ChatGPT, Claude apod.).","price":"30000.00","currency":"CZK","status":"active","noindex":true,"location":{"address":null,"full_address":null,"city":"P\u0159erov","country":"CZ","latitude":49.4553775,"longitude":17.4508621},"metadata":{"shift":"Jednosm\u011bnn\u00fd provoz","region":"Olomouck\u00fd kraj","employer":"Sv\u011bt Po\u010d\u00edta\u010d\u016f s.r.o.","positions":1,"salary_to":36000,"profession":"Specialista\/specialistka e-shopu a z\u00e1kaznick\u00e9 p\u00e9\u010de","start_date":"2026-09-01","salary_from":30000,"salary_unit":"K\u010d\/m\u011bs\u00edc","employer_ico":"09771956","min_education":"\u00daSO (vyu\u010den\u00ed s maturitou)","contact_person":"Libor Br\u00e1zdil","hours_per_week":40,"employment_type":"full_time","employment_types":["Pracovn\u00ed pom\u011br \u2013 pln\u00fd \u00favazek"],"reference_number":"33648400714"},"user_id":null,"is_sponsored":false,"views_count":4,"ai_views_count":7,"bot_views_count":2,"ai_vendor_counts":{"other":4,"openai":3},"visibility":"public","submission_source":null,"submission_ai_name":null,"has_owner_email":true,"can_contact_owner":true,"phone":"581 219 076","owner_email":"prace@svetpocitacu.cz","images":[],"published_at":"2026-08-21T00:00:00+00:00","expires_at":"2026-12-31T00:00:00+00:00","created_at":"2026-08-26T02:02:45+00:00","updated_at":"2026-09-17T02:18:17+00:00"}}