{"data":{"id":165029,"slug":"supportekniker-halmstad-stadsnat-ab","type":"job","title":"Support Technician Halmstad stadsn\u00e4t AB","description":"Do you want to connect the future of Halmstad and make a real difference?\nHalmstad is growing at an incredible pace. As a support technician at Halmstad's municipal network, you'll be a key person in keeping the entire municipality connected! Here you'll combine your technical expertise with a strong service mindset in a role where no two days are alike. Together with your team colleagues, you'll solve complex problems, support our customers, and ensure that 105,000 residents have fast and future-proof IT infrastructure. We don't expect you to know everything from day one \u2013 as long as you have drive and the desire to learn, we'll give you the tools to grow!\nDoes this sound like your next step? Read more about the position below and submit your application today!\nYour responsibilities\nDo you have a good sense of service combined with a burning interest in technical matters? Do you want exciting and development-focused work where each day brings something new? Then you might be our new support technician!\nAs a support technician, you'll be part of our Support team where you work together to quickly and efficiently resolve technical problems or issues that come in.\nYour main responsibilities will be:\n\u2022 Handling and processing incoming error reports\n\u2022 Contact with suppliers and end customers regarding incoming error reports\n\u2022 Basic troubleshooting and installations at customer sites and in our network\nYour qualifications\nWe're looking for someone with IT-related education or other education\/competence that the employer deems equivalent. The minimum education level is upper secondary school.\nSince the position involves a lot of communication, it is a requirement that you can express yourself well in Swedish, both verbally and in writing.\nA valid driver's license (Class B) is required.\nIt is an advantage if you have previous experience working with technical support, as well as strong knowledge of networks and network equipment.\nWe're looking for someone who is pedagogical, attentive, and flexible. As a person, you are social, willing to contact customers and operators, and have a strong ability to handle professional relationships. To succeed in the role, you take great responsibility for your tasks and plan your work in a structured way.\nWe place great emphasis on personality \u2013 it's important that you enjoy working service-oriented and delivering good support to customers.\n \nQuestions about the position can be directed to Josefin L\u00f6nnqvist during weeks 34-35\nemail: josefin.lonnqvist@halmstad.se","language":"sv","is_translated":true,"title_original":"Supportekniker Halmstad stadsn\u00e4t AB","description_original":"Vill du koppla upp framtidens Halmstad och g\u00f6ra skillnad p\u00e5 riktigt?\nHalmstad v\u00e4xer s\u00e5 det knakar. Som supporttekniker hos Halmstads stadsn\u00e4t blir du en nyckelperson i att h\u00e5lla hela kommunen uppkopplad! H\u00e4r f\u00e5r du kombinera din tekniska fingertoppsk\u00e4nsla med ett starkt servicehj\u00e4rta i en roll d\u00e4r ingen dag \u00e4r den andra lik. Tillsammans med dina teamkollegor l\u00f6ser du kluriga problem, st\u00f6ttar v\u00e5ra kunder och ser till att 105 000 inv\u00e5nare har en snabb och framtidss\u00e4ker IT-infrastruktur. Vi f\u00f6rv\u00e4ntar oss inte att du kan allt fr\u00e5n start \u2013 s\u00e5 l\u00e4nge du har drivet och viljan att l\u00e4ra dig, s\u00e5 ger vi dig verktygen att v\u00e4xa!\nL\u00e5ter det som ditt n\u00e4sta steg? L\u00e4s mer om tj\u00e4nsten nedan och skicka in din ans\u00f6kan idag!\nDina arbetsuppgifter\nHar du en god k\u00e4nsla f\u00f6r service tillsammans med ett brinnande intresse f\u00f6r tekniska fr\u00e5gor? Vill du ha ett sp\u00e4nnande och utvecklande arbete d\u00e4r den ena dagen inte \u00e4r den andra lik? D\u00e5 kan du vara v\u00e5r nya supporttekniker!\nI rollen som supporttekniker kommer du att ing\u00e5 i v\u00e5r Support d\u00e4r ni tillsammans snabbt och effektivt l\u00f6ser tekniska problem eller fr\u00e5gor som inkommer.\nDina huvudsakliga arbetsuppgifter kommer att vara:\n\u2022 Hantering och behandling av inkomna felanm\u00e4lningar\n\u2022 Kontakt med leverant\u00f6rer och slutkunder avseende inkomna felanm\u00e4lningar\n\u2022 Enklare fels\u00f6kning och installationer hos kund och i v\u00e5rt n\u00e4t\nDina kvalifikationer\nVi s\u00f6ker dig som har en IT-relaterad utbildning eller annan utbildning\/kompetens som arbetsgivaren bed\u00f6mer likv\u00e4rdig. L\u00e4gsta utbildningsniv\u00e5 \u00e4r gymnasieexamen.\nD\u00e5 tj\u00e4nsten innefattar mycket kommunikation \u00e4r det ett krav att du kan uttrycka dig v\u00e4l i svenska spr\u00e5ket i b\u00e5de tal och skrift.\nB-k\u00f6rkort kr\u00e4vs.\nDet \u00e4r meriterande om du har tidigare erfarenhet av att arbeta med teknisk support, samt goda kunskaper om n\u00e4tverk och n\u00e4tverksutrustning.\nVi s\u00f6ker dig som \u00e4r pedagogisk, lyh\u00f6rd och flexibel. Som person \u00e4r du social, v\u00e5gar ta kontakt med kunder och operat\u00f6rer och har en god f\u00f6rm\u00e5ga att hantera professionella relationer. F\u00f6r att lyckas i rollen tar du stort ansvar f\u00f6r dina arbetsuppgifter och planerar ditt arbete p\u00e5 ett strukturerat s\u00e4tt.\nVi l\u00e4gger stor vikt vid personlighet, det \u00e4r viktigt att du tycker om att jobba serviceinriktat och leverera god support till kunder.\n\u00a0\nFr\u00e5gor om tj\u00e4nsten kan h\u00e4nvisas till\u00a0Josefin L\u00f6nnqvist under vecka 34-35\nmejl: josefin.lonnqvist@halmstad.se","price":null,"currency":"SEK","status":"active","noindex":true,"location":{"address":"Kyrkogatan 5","full_address":null,"city":"Halmstad","country":"SE","latitude":56.673396902178,"longitude":12.857509182977},"metadata":{"region":"Hallands l\u00e4n","duration":"Tills vidare","employer":"HALMSTADS KOMMUN","postcode":"30242","positions":1,"profession":"Helpdesktekniker\/Supporttekniker","salary_type":"Fast m\u00e5nads- vecko- eller timl\u00f6n","employer_url":"https:\/\/www.halmstad.se\/","scope_of_work":"100\u2013100 %","working_hours":"Heltid","contact_person":"Anders Berggren, Vision","driving_license":true,"employment_type":"full_time","occupation_field":"Data\/IT","employer_workplace":"Halmstads stadsn\u00e4t AB","experience_required":true,"employment_type_label":"Vanlig anst\u00e4llning"},"user_id":null,"is_sponsored":false,"views_count":3,"ai_views_count":2,"ai_vendor_counts":{"anthropic":2},"visibility":"public","submission_source":null,"submission_ai_name":null,"has_owner_email":true,"can_contact_owner":true,"phone":null,"owner_email":"anders.berggren@halmstad.se","images":[],"published_at":"2026-08-20T13:14:02+00:00","expires_at":"2026-08-30T23:59:59+00:00","created_at":"2026-08-21T03:22:38+00:00","updated_at":"2026-08-23T13:46:01+00:00"}}