{"data":{"id":175541,"slug":"supportmedarbetare-till-klaravik","type":"job","title":"Support Specialist at Klaravik","description":"Are you a star at customer service? Join the Klaravik team in Karlstad! Here you'll solve problems, help customers, and create world-class customer experiences.\n\nJOB RESPONSIBILITIES\nAs a Support Specialist at Klaravik, you will answer, assist, and explain to customers\u2014both Swedish and international\u2014over phone and email. You'll be part of a great team that works together passionately to resolve cases and deliver the best possible customer experience at Klaravik. The pace is fast and you'll handle and prioritize multiple cases simultaneously. Problem-solving is a major part of your day-to-day work, and you have significant responsibility for your own tasks, including making decisions to some extent. All to help us together create world-class customer satisfaction!\n\nPERSONAL QUALITIES AND QUALIFICATIONS\nWe're looking for you\u2014a star at customer service who enjoys working with the phone and computer as your tools. You are unpretentious, curious, and solution-oriented.\n\nYou're skilled at communicating and expressing yourself both over the phone and in writing, whether it's in Swedish or English. You're also driven to go that extra mile for the customer\u2014something that can make a real difference in the overall customer experience.\n\nPrevious experience with customer support and familiarity with Zendesk or other customer management systems is a plus.\nABOUT THE POSITION\nThe Support Specialist position is a full-time consulting assignment for approximately 12 months. You will be employed by Eterni Sweden AB and work as a consultant at Klaravik.\nADDITIONAL INFORMATION\nApply via www.eterni.se. Selection is ongoing, so don't delay submitting your application. To ensure we handle all applications efficiently, we do not accept applications via email.\nIf you have questions about the position or the recruitment process, please contact the responsible recruiter Adam Fransson M\u00f6rk at adam.f.mork@eterni.se or 073-861 72 53.\nLocation: Karlstad\n\nStart: Immediate\n\nWorking hours: Mon-Fri, 08-17","language":"sv","is_translated":true,"title_original":"Supportmedarbetare till Klaravik","description_original":"\u00c4r du en stj\u00e4rna p\u00e5 service? Bli en del av Klaraviks team i Karlstad! H\u00e4r f\u00e5r du l\u00f6sa problem, hj\u00e4lpa kunder och skapa kundupplevelser i v\u00e4rldsklass.\n\nARBETSUPPGIFTER\nI rollen som supportmedarbetare p\u00e5 Klaravik ser du till att svara, hj\u00e4lpa och f\u00f6rklara f\u00f6r kunder, b\u00e5de svenska och utl\u00e4ndska, \u00f6ver telefon och mejl. Du blir en del av ett h\u00e4rligt team som tillsammans jobbar engagerat med att l\u00f6sa \u00e4renden f\u00f6r b\u00e4sta m\u00f6jliga kundupplevelse p\u00e5 Klaravik. Tempot \u00e4r h\u00f6gt och du kommer att hantera och sortera flera \u00e4renden samtidigt. Probleml\u00f6sning \u00e4r en stor del av din vardag och du har stort ansvar f\u00f6r dina egna arbetsuppgifter, d\u00e4r du \u00e4ven till viss m\u00e5n fattar beslut. Allt f\u00f6r att vi tillsammans ska skapa v\u00e4rldens b\u00e4sta kundn\u00f6jdhet!\n\n\nPERSONLIGA EGENSKAPER OCH KVALIFIKATIONER\nVi s\u00f6ker dig som \u00e4r en stj\u00e4rna p\u00e5 service och som trivs med telefonen och datorn som arbetsredskap. Du \u00e4r prestigel\u00f6s, nyfiken och l\u00f6sningsorienterad.\n\n\nDu \u00e4r duktig p\u00e5 att kommunicera och att formulera dig b\u00e5de \u00f6ver telefon och i text, oavsett om det handlar om svenska eller engelska. Du drivs ocks\u00e5 av att g\u00f6ra det d\u00e4r lilla extra f\u00f6r kunden \u2013 n\u00e5got som kan g\u00f6ra verklig skillnad i den samlade kundupplevelsen.\n\nHar du tidigare arbetat med kundsupport och har erfarenhet av Zendesk eller annat kundhanteringssystem \u00e4r det meriterande.\nOM TJ\u00c4NSTEN\nTj\u00e4nsten som Supportmedarbetare \u00e4r ett konsultuppdrag p\u00e5 heltid p\u00e5 ca 12 m\u00e5nader. Du blir anst\u00e4lld av Eterni Sweden AB och arbetar som konsult hos Klaravik. \n\u00d6VRIG INFORMATION\nAns\u00f6k via www.eterni.se. Urval sker l\u00f6pande, s\u00e5 v\u00e4nta inte med att skicka in din ans\u00f6kan. F\u00f6r att vi ska kunna hantera alla ans\u00f6kningar p\u00e5 b\u00e4sta s\u00e4tt tar vi inte emot ans\u00f6kningar via e-post.\nHar du fr\u00e5gor om tj\u00e4nsten eller rekryteringsprocessen \u00e4r du v\u00e4lkommen att kontakta ansvarig rekryterare Adam Fransson M\u00f6rk p\u00e5 adam.f.mork@eterni.se eller 073-861 72 53.\nPlats:\u00a0Karlstad\n\nStart:\u00a0Omg\u00e5ende\n\nArbetstider:\u00a0M\u00e5n-Fre, 08-17","price":null,"currency":"SEK","status":"active","noindex":true,"location":{"address":null,"full_address":null,"city":"Karlstad","country":"SE","latitude":59.377128539734,"longitude":13.509326340447},"metadata":{"region":"V\u00e4rmlands l\u00e4n","duration":"Tills vidare","employer":"Eterni Sweden AB","postcode":"65216","positions":1,"profession":"Kundtj\u00e4nstmedarbetare","salary_type":"Fast m\u00e5nads- vecko- eller timl\u00f6n","employer_url":"https:\/\/www.eterni.se\/","scope_of_work":"100\u2013100 %","working_hours":"Heltid","contact_person":"Adam Fransson M\u00f6rk","employment_type":"full_time","occupation_field":"Administration, ekonomi, juridik","employer_workplace":"Klaravik Ab","experience_required":true,"employment_type_label":"Vanlig anst\u00e4llning"},"user_id":null,"is_sponsored":false,"views_count":3,"ai_views_count":8,"ai_vendor_counts":{"meta":4,"other":2,"openai":1,"anthropic":1},"visibility":"public","submission_source":null,"submission_ai_name":null,"has_owner_email":true,"can_contact_owner":true,"phone":"073-861 72 53","owner_email":"adam.f.mork@eterni.se","images":[],"published_at":"2026-08-27T15:18:16+00:00","expires_at":"2026-09-13T23:59:59+00:00","created_at":"2026-08-28T03:19:15+00:00","updated_at":"2026-09-04T03:03:55+00:00"}}