{"data":{"id":213241,"slug":"supportspecialist-teknik","type":"job","title":"Support Specialist, Technical","description":"At the Public Prosecution Authority, we take pride in coming to work. Together, we are over 2,250 engaged and skilled employees who stand up for the rule of law, legal security, and democratic values. Regardless of your role in the authority, everyone contributes to our important mission to society. For us, the fight against crime is teamwork where each employee's competence and contribution make a difference.\n\nWould you like to become part of the Public Prosecution Authority? We strive to be a welcoming and inclusive workplace that reflects society's diversity.\n\nApply today!\n\n1 position(s).\n\n\nSupport Specialist, Technical\nWould you like to work with technical support in a socially important operation where you can use and develop your technical expertise? We are now seeking a support specialist with a clear technical profile for our IT department.\n\nAs a support specialist, you will be part of the Business Support IT unit. Here you work with engaged colleagues to provide qualified technical support and contribute to the development of our IT solutions. You are an important link between users and technology, and will have the opportunity to work with both daily support and technical improvement projects.\n\nYour Responsibilities\nHandle and resolve technical issues via case management system, email, and phone.\nTroubleshooting and administration of permissions, applications, networks (VPN), digital meeting technology, and mobile telephony.\nAdvanced technical troubleshooting in collaboration with other IT specialists.\nParticipate in the implementation and development of new technical solutions and systems.\nServe as a contact person for IT coordinators, IT contacts, and end users.\n\nQualifications\nWe are looking for you who have\nHigh school diploma or equivalent education in IT or technology\nSeveral years of experience in technical support and helpdesk work\nVery good technical knowledge of computers, printers, networks, digital meeting technology, mobile telephony, and Microsoft and Adobe products\nExperience working in complex technical environments and quickly finding solutions to technical problems.\n\nWe are looking for you who are\nService-oriented and pedagogical\nSelf-directed, proactive, and organized\nCooperative and unpretentious\nCommunicative and clear, both with users and colleagues\nCurious about new technology and thrive in an environment where you can contribute new ideas.\n\nWe place great emphasis on personal suitability.\n\nAbout the Employment\nWe are a modern workplace that enables remote work, which means many IT department employees both work at the office and virtually\nThe employment is a permanent position with a 6-month probation period.\nTests may occur in the recruitment process.\nThe employment is placed in a security class and therefore security clearance with criminal record check will be conducted.\nThe Public Prosecution Authority is a civil protection authority. Upon employment, you may be assigned to civil defense duty at the Public Prosecution Authority. Read more under Work with Us (https:\/\/www.aklagare.se\/karriar\/att-jobba-hos-oss\/krigsplacering\/).\nDue to archive regulations, we retain applications for two years. When you apply, your personal data will be processed in accordance with the principle of public access and the Data Protection Regulation. When you submit your application to us, you consent to this.\nEmployment Type: Permanent.\nDuration: Permanent.","language":"sv","is_translated":true,"title_original":"Supportspecialist, teknik ","description_original":"P\u00e5 \u00c5klagarmyndigheten k\u00e4nner vi stolthet n\u00e4r vi g\u00e5r till jobbet. Tillsammans \u00e4r vi \u00f6ver 2 250 engagerade och kompetenta medarbetare som st\u00e5r upp f\u00f6r r\u00e4ttss\u00e4kerhet, r\u00e4ttstrygghet och demokratiska v\u00e4rden. Oavsett roll i myndigheten bidrar alla till v\u00e5rt viktiga samh\u00e4llsuppdrag. F\u00f6r oss \u00e4r arbetet mot brottsligheten ett lagarbete d\u00e4r varje medarbetares kompetens och insats g\u00f6r skillnad.\n\nVill du bli en del av \u00c5klagarmyndigheten? Vi str\u00e4var efter att vara en v\u00e4lkomnande och inkluderande arbetsplats som speglar samh\u00e4llets m\u00e5ngfald.\n\nAns\u00f6k redan i dag!\r\n\r\n1 plats(er). \r\n\r\n\nSupportspecialist, teknik \nVill du arbeta med teknisk support i en samh\u00e4llsviktig verksamhet d\u00e4r du f\u00e5r anv\u00e4nda och utveckla din tekniska kompetens? Vi s\u00f6ker nu en supportspecialist med tydlig teknikprofil till v\u00e5r it-avdelning.\nSom supportspecialist ing\u00e5r du i enheten f\u00f6r verksamhetsst\u00f6d it. H\u00e4r arbetar du tillsammans med engagerade kollegor f\u00f6r att ge kvalificerad teknisk support och bidra till utvecklingen av v\u00e5ra it-l\u00f6sningar. Du \u00e4r en viktig l\u00e4nk mellan anv\u00e4ndare och teknik, och f\u00e5r m\u00f6jlighet att arbeta med b\u00e5de daglig support och tekniska f\u00f6rb\u00e4ttringsprojekt.\nDina arbetsuppgifter\nHantera och l\u00f6sa tekniska \u00e4renden via \u00e4rendehanteringssystem, e-post och telefon.\nFels\u00f6kning och administration av beh\u00f6righeter, applikationer, n\u00e4tverk (VPN), digital m\u00f6testeknik och mobiltelefoni.\nF\u00f6rdjupad teknisk fels\u00f6kning i samarbete med andra it-specialister.\nDelta i inf\u00f6rande och utveckling av nya tekniska l\u00f6sningar och system.\nVara kontaktperson f\u00f6r it-samordnare, it-kontakter och slutanv\u00e4ndare.\n\nKvalifikationer\nVi s\u00f6ker dig som har\ngymnasieexamen eller motsvarande utbildning inom it eller teknik\nflera \u00e5rs erfarenhet av teknisk support och arbete i helpdesk\nmycket god teknisk kunskap om datorer, skrivare, n\u00e4tverk, digital m\u00f6testeknik, mobiltelefoni samt Microsoft- och Adobe-produkter\nerfarenhet av att arbeta med komplexa tekniska milj\u00f6er och att snabbt hitta l\u00f6sningar p\u00e5 tekniska problem.\n\nVi s\u00f6ker dig som \u00e4r\nserviceinriktad och pedagogisk\nsj\u00e4lvg\u00e5ende, initiativrik och strukturerad\nsamarbetsvillig och prestigel\u00f6s\nkommunikativ och tydlig, b\u00e5de med anv\u00e4ndare och kollegor\nnyfiken p\u00e5 ny teknik och trivs i en milj\u00f6 d\u00e4r du kan bidra med nya id\u00e9er.\n\nVi l\u00e4gger stor vikt vid personlig l\u00e4mplighet.\nOm anst\u00e4llningen\nVi \u00e4r en modern arbetsplats som m\u00f6jligg\u00f6r distansarbete, vilket g\u00f6r att m\u00e5nga medarbetare p\u00e5 it-avdelningen b\u00e5de arbetar p\u00e5 kontoret och virtuellt\nAnst\u00e4llningen \u00e4r en tillsvidareanst\u00e4llning med provanst\u00e4llning p\u00e5 6 m\u00e5nader.\nTester kan f\u00f6rekomma i rekryteringsprocessen.\nAnst\u00e4llningen \u00e4r placerad i s\u00e4kerhetsklass och d\u00e4rmed sker s\u00e4kerhetspr\u00f6vning med registerkontroll.\n\u00c5klagarmyndigheten \u00e4r en beredskapsmyndighet. Vid en anst\u00e4llning kan du komma att krigsplaceras p\u00e5 \u00c5klagarmyndigheten. L\u00e4s mer under\u00a0Jobba hos oss (https:\/\/www.aklagare.se\/karriar\/att-jobba-hos-oss\/krigsplacering\/).\nP\u00e5 grund av arkivbest\u00e4mmelser sparar vi ans\u00f6kningar i tv\u00e5 \u00e5r. N\u00e4r du ans\u00f6ker kommer dina personuppgifter att behandlas enligt offentlighetsprincipen samt dataskyddsf\u00f6rordningen. N\u00e4r du skickar din ans\u00f6kan till oss, samtycker du till detta.\nAnst\u00e4llningsform: Tillsvidareanst\u00e4llning.\r\nVaraktighet: Tillsvidare.","price":null,"currency":"SEK","status":"active","noindex":true,"location":{"address":"Box 5553","full_address":null,"city":"Stockholm","country":"SE","latitude":59.3402829,"longitude":18.0784114},"metadata":{"region":"Stockholms l\u00e4n","duration":"Tills vidare","employer":"\u00c5klagarmyndigheten","postcode":"11485","positions":1,"profession":"Helpdesktekniker\/Supporttekniker","salary_type":"Fast m\u00e5nads- vecko- eller timl\u00f6n","scope_of_work":"100\u2013100 %","working_hours":"Heltid","contact_person":"Pernilla   Adolfsson","employment_type":"full_time","occupation_field":"Data\/IT","employer_workplace":"\u00c5klagarmyndigheten, Huvudkontoret, It","translation_status":"done","experience_required":true,"employment_type_label":"Vanlig anst\u00e4llning"},"user_id":null,"is_sponsored":false,"views_count":0,"ai_views_count":1,"bot_views_count":0,"ai_vendor_counts":{"anthropic":1},"visibility":"public","submission_source":null,"submission_ai_name":null,"has_owner_email":true,"can_contact_owner":true,"phone":"+46105625895","owner_email":"pernilla.adolfsson@aklagare.se","images":[],"published_at":"2026-09-15T15:20:06+00:00","expires_at":"2026-09-22T23:59:59+00:00","created_at":"2026-09-16T03:21:50+00:00","updated_at":"2026-09-16T03:45:58+00:00"}}