{"data":{"id":160356,"slug":"supporttekniker-till-jensen-education-bli-en-stjarna-i-var-it-support","type":"job","title":"Support Technician at JENSEN Education \u2013 Become a Star in Our IT Support!","description":"Kickstart your IT career as a support technician at JENSEN education!\nAre you recently finished with your IT education and ready to take your first step in your career? Do you have a burning interest in technology, problem-solving, and service? With us, you'll get the chance to transform your knowledge into practical experience in a fantastic team right in the heart of Gamla stan!\n \nJENSEN education is one of Sweden's leading private education companies. We're growing steadily, with a strong focus on quality, long-term thinking, and a culture where knowledge and responsibility go hand in hand. Now we're looking for you to kickstart your career as a support technician and become an important piece of the puzzle in our IT team.\nA Perfect First Role for Your Development\nAs a support technician with us, you'll get a broad and varied role in a smaller team where you'll learn a lot from day one. You'll work closely with our IT manager and experienced colleagues \u2013 the perfect environment for someone who wants to grow quickly and build a solid foundation in IT infrastructure and support.\nYour main base is our headquarters in Gamla stan. The work involves a nice balance between ongoing support and practical work. Most of the year you'll work from the office with travels approximately once a month, while the summer months involve a more intensive project period where you travel out and set up the IT environment at new and renovated schools before the school year starts.\nYour work tasks include, among other things:\nFirst and second-line IT support to our employees via phone, email, and on-site.\nWork practically with modern systems and tools such as Freshdesk, Google Admin Console, Microsoft Intune, and Jamf (Apple).\nInstallation, configuration, and maintenance of IT equipment (e.g., computers, networks, projectors) at our schools.\nTroubleshooting, documentation, and follow-up of support cases.\nContribute your own ideas and improvement suggestions regarding our routines and systems.\n\n \nWho Are You?\nWe're looking for someone at the beginning of their IT journey, who is curious and driven by helping others. What matters most to us is not how much experience you have \u2013 but that you have the right attitude, a good theoretical foundation, and a strong will to learn!\nRequirements for the position:\nEducation\/Background: Recently graduated from a vocational school, university, or university program in IT (or equivalent upper secondary IT education \/ strong documented personal interest in technology).\nGeniune and burning interest in IT, technology, and problem-solving.\nHigh service mindset, good collaboration skills, and self-driving motivation.\nFluent Swedish in both speech and writing.\nDriver's license class B (business travel is handled smoothly via our car rental agreement with Circle K).\n\nMeritorious Qualifications:\nExperience in IT support, customer service, or internship\/practice during your studies.\nExperience with tools such as Freshdesk, Intune, Jamf, or Google Workspace.\nBeing practically inclined and handy \u2013 the role involves physical installation tasks such as setting up projectors, whiteboards, and other technical equipment in our facilities.\n\n \nWhat We Offer You\nRapid Development Curve: Gain practical experience with leading systems (Intune, Jamf, Google) and build a strong CV.\nSecurity: Permanent employment at 100% with a six-month probationary period in an established and stable company.\nWork Environment: Bright and modern offices in the heart of Gamla stan, Stockholm. About 35 employees work in the office, with 8 people in the IT team.\nCulture: An engaging workplace where collaboration, personal responsibility, and new ideas are highly valued.\n\nYour Application\nYou apply by registering your profile and attaching a cover letter and CV in our recruitment system. We only accept applications online. Selection is ongoing, so submit your application as soon as possible!\nEmployment Type: Permanent employment 100% (6 months probation).\nWork Location: Gamla stan, Stockholm.\nContact: IT Operations and Development Manager Andreas K\u00fclekci, 073 773 32 22 \/ andreas.kulekci@jenseneducation.se.\n\n \nWarm welcome with your application!\n \nJENSEN education is one of Sweden's largest private education companies with the responsibility of educating over 17,000 students within five different areas \u2013 preschool, primary school, upper secondary school, adult education, and vocational higher education. JENSEN was founded in 1996 by H\u00e5kan Jensen, the company's CEO and owner, and stands for long-term thinking, quality, and accountability. The educational concept \"Training for Reality and Education as a Goal\" permeates all activities.","language":"sv","is_translated":true,"title_original":"Supporttekniker till JENSEN Education \u2013 Bli en stj\u00e4rna i v\u00e5r IT-support!","description_original":"Kickstarta din IT-karri\u00e4r som supporttekniker hos JENSEN education!\n\u00c4r du nyligen f\u00e4rdig med din IT-utbildning och redo att ta f\u00f6rsta steget i karri\u00e4ren? Har du ett brinnande intresse f\u00f6r teknik, probleml\u00f6sning och service? Hos oss f\u00e5r du chansen att omvandla dina kunskaper till praktisk erfarenhet i ett h\u00e4rligt team mitt i Gamla stan!\n\u00a0\nJENSEN education \u00e4r ett av Sveriges ledande privata utbildningsf\u00f6retag. Vi v\u00e4xer stadigt, med ett starkt fokus p\u00e5 kvalitet, l\u00e5ngsiktighet och en kultur d\u00e4r kunskap och ansvar g\u00e5r hand i hand. Nu s\u00f6ker vi dig som vill kickstarta din karri\u00e4r som supporttekniker och bli en viktig pusselbit i v\u00e5rt IT-team.\nEn perfekt f\u00f6rsta roll f\u00f6r din utveckling\nSom supporttekniker hos oss f\u00e5r du en bred och varierad roll i ett mindre team d\u00e4r du l\u00e4r dig massor fr\u00e5n dag ett. Du arbetar n\u00e4ra v\u00e5r IT-chef och erfarna kollegor \u2013 den perfekta milj\u00f6n f\u00f6r dig som vill v\u00e4xa snabbt och bygga en stabil grund inom IT-infrastruktur och support.\nDin fasta bas \u00e4r v\u00e5rt huvudkontor i Gamla stan. Arbetet inneb\u00e4r en fin balans mellan l\u00f6pande support och praktiska insatser. St\u00f6rre delen av \u00e5ret utg\u00e5r du fr\u00e5n kontoret med resor cirka en g\u00e5ng i m\u00e5naden, medan sommarm\u00e5naderna inneb\u00e4r en mer intensiv projektperiod d\u00e4r du reser ut och iordningst\u00e4ller IT-milj\u00f6n p\u00e5 nya och renoverade skolor inf\u00f6r l\u00e4s\u00e5rsstarten.\nDina arbetsuppgifter inkluderar bland annat:\nF\u00f6rsta- och andra linjens IT-support till v\u00e5ra medarbetare via telefon, mejl och p\u00e5 plats.\nArbeta praktiskt i moderna system och verktyg som Freshdesk, Google Admin Console, Microsoft Intune och Jamf (Apple).\nInstallation, konfigurering och underh\u00e5ll av IT-utrustning (t.ex. datorer, n\u00e4tverk, projektorer) ute p\u00e5 v\u00e5ra skolor.\nFels\u00f6kning, dokumentation och uppf\u00f6ljning av support\u00e4renden.\nBidra med egna id\u00e9er och f\u00f6rb\u00e4ttringsf\u00f6rslag kring v\u00e5ra rutiner och system.\n\n\u00a0\nVem \u00e4r du?\nVi s\u00f6ker dig som \u00e4r i b\u00f6rjan av din IT-resa, \u00e4r nyfiken och drivs av att hj\u00e4lpa andra. Det viktigaste f\u00f6r oss \u00e4r inte hur l\u00e5ng erfarenhet du har \u2013 utan att du har r\u00e4tt inst\u00e4llning, bra teoretiska grunder och en stark vilja att l\u00e4ra dig!\nKrav f\u00f6r tj\u00e4nsten:\nUtbildning\/Bakgrund: Nyutexaminerad fr\u00e5n YH-, h\u00f6gskole- eller universitetsutbildning inom IT (eller motsvarande gymnasial IT-utbildning \/ starkt dokumenterat eget teknikintresse).\nGenuint och brinnande intresse f\u00f6r IT, teknik och probleml\u00f6sning.\nH\u00f6g servicek\u00e4nsla, god samarbetsf\u00f6rm\u00e5ga och ett sj\u00e4lvg\u00e5ende driv.\nFlytande svenska i b\u00e5de tal och skrift.\nB-k\u00f6rkort (tj\u00e4nsteresor sker smidigt via v\u00e5rt avtal f\u00f6r hyrbil hos Circle K).\n\nMeriterande kvalifikationer:\nErfarenhet av IT-support, kundtj\u00e4nst eller LIA\/praktik under utbildningen.\nErfarenhet av verktyg som Freshdesk, Intune, Jamf eller Google Workspace.\nAtt du \u00e4r praktiskt lagd och h\u00e4ndig \u2013 rollen inneb\u00e4r fysiska installationsmoment s\u00e5som upps\u00e4ttning av projektorer, whiteboards och annan teknisk utrustning i v\u00e5ra lokaler.\n\n\u00a0\nVad vi erbjuder dig\nSnabb utvecklingskurva: F\u00e5 praktisk erfarenhet av ledande system (Intune, Jamf, Google) och bygg ett starkt CV.\nTrygghet: Tillsvidareanst\u00e4llning p\u00e5 100% med sex m\u00e5naders provanst\u00e4llning i ett v\u00e4letablerat och stabilt f\u00f6retag.\nArbetsmilj\u00f6: Ljusa och moderna lokaler i hj\u00e4rtat av Gamla stan, Stockholm. P\u00e5 kontoret arbetar cirka 35 medarbetare, varav 8 personer ing\u00e5r i IT-teamet.\nKultur: En engagerande arbetsplats d\u00e4r samarbete, eget ansvar och nya id\u00e9er uppskattas h\u00f6gt.\n\nDin ans\u00f6kan\nDu ans\u00f6ker genom att registrera din profil samt bifoga personligt brev och CV i v\u00e5rt rekryteringssystem. Vi tar enbart emot ans\u00f6kningar via webben. Urval sker l\u00f6pande, s\u00e5 skicka in din ans\u00f6kan s\u00e5 snart som m\u00f6jligt!\nAnst\u00e4llningsform: Tillsvidareanst\u00e4llning 100% (6 m\u00e5n provanst\u00e4llning).\nPlaceringsort: Gamla stan, Stockholm.\nKontakt: IT Drift- och utvecklingschef Andreas K\u00fclekci, 073 773 32 22 \/ andreas.kulekci@jenseneducation.se.\n\n\u00a0\nVarmt v\u00e4lkommen med din ans\u00f6kan!\n\u00a0\nJENSEN education \u00e4r ett av Sveriges st\u00f6rsta privata utbildningsf\u00f6retag med f\u00f6rtroendet att utbilda drygt 17 000 elever inom fem olika omr\u00e5den \u2013 f\u00f6rskola, grundskola, gymnasium, vuxenutbildning samt yrkesh\u00f6gskola. JENSEN grundades 1996 av H\u00e5kan Jensen, f\u00f6retagets vd och \u00e4gare, och st\u00e5r f\u00f6r l\u00e5ngsiktighet, kvalitet och ansvarstagande. Utbildningskonceptet \u201dTr\u00e4ning f\u00f6r verkligheten och bildning som m\u00e5l\u201d genomsyrar all verksamhet.","price":null,"currency":"SEK","status":"active","noindex":false,"location":{"address":null,"full_address":null,"city":"Stockholm","country":"SE","latitude":59.325399474994,"longitude":18.064125342811},"metadata":{"region":"Stockholms l\u00e4n","duration":"Tills vidare","employer":"JENSEN EDUCATION AKTIEBOLAG","postcode":"11128","positions":1,"profession":"Helpdesktekniker\/Supporttekniker","salary_type":"Fast m\u00e5nads- vecko- eller timl\u00f6n","employer_url":"https:\/\/www.jenseneducation.se\/","scope_of_work":"100\u2013100 %","working_hours":"Heltid","driving_license":true,"employment_type":"Vanlig anst\u00e4llning","occupation_field":"Data\/IT","employer_workplace":"JENSEN Education","translation_status":"done","experience_required":true},"user_id":null,"is_sponsored":false,"views_count":0,"ai_views_count":1,"ai_vendor_counts":{"anthropic":1},"visibility":"public","submission_source":null,"submission_ai_name":null,"has_owner_email":true,"can_contact_owner":true,"phone":"073 773 32 22","owner_email":"andreas.kulekci@jenseneducation.se","images":[],"published_at":"2026-08-18T08:43:11+00:00","expires_at":"2026-09-16T23:59:59+00:00","created_at":"2026-08-19T03:13:05+00:00","updated_at":"2026-08-19T04:00:52+00:00"}}