{"data":{"id":183049,"slug":"systemadministrator-it-supporttekniker","type":"job","title":"Systems Administrator \/ IT Support Technician","description":"We are seeking a service-oriented and solution-focused IT Support Technician\/Systems Administrator to join our team. You will work with both user support and administration of IT environments.\n\nResponsibilities\nProvide first and second-line support to users via phone, email, and ticketing system.\n\nTroubleshoot and resolve issues with computers, printers, software, networks, and user accounts.\n\nInstall, configure, and maintain computers and other IT equipment.\n\nAdminister user accounts, permissions, and groups in Microsoft Entra ID\/Active Directory.\n\nWork with Microsoft 365, Outlook, Teams, OneDrive, and SharePoint.\n\nManage installation and administration of software and IT systems.\n\nTroubleshoot VPN, Wi-Fi, and network-related issues.\n\nManage and follow up on IT tickets in the ticketing system.\n\nDocument solutions, procedures, and technical information.\n\nWork with onboarding and offboarding of users.\n\nCollaborate with internal IT teams and external vendors.\n\nContribute to improving IT support procedures, security, and working methods.\n\nQualifications\nWe are looking for someone with:\nRelevant IT education or equivalent work experience.\n\nExperience in IT support and\/or systems administration.\n\nStrong knowledge of Windows and Microsoft 365.\n\nExperience with Active Directory\/Entra ID.\n\nBasic knowledge of networking, VPN, and IT security.\n\nGood problem-solving skills and a structured work approach.\n\nGood customer service mindset and ability to communicate with users at different technical levels.\n\nStrong Swedish and English skills, both spoken and written.\n\nMerits\nExperience with Intune, SCCM\/MECM, or similar tools.\n\nExperience with Exchange Online.\n\nPowerShell skills.\n\nExperience with Citrix or other virtual desktop environments.\n\nExperience with ITIL and ticketing systems.\n\nKnowledge of Microsoft Azure and cloud services.\n\nPersonal Qualities\nYou are responsible, thorough, and solution-oriented. You enjoy helping others, are good at prioritizing, and can work both independently and collaboratively with others.\n\nOpen to Everyone\nWe focus on your competence, not your other circumstances. We are open to adapting the role or workplace according to your needs.","language":"sv","is_translated":true,"title_original":"Systemadministrat\u00f6r \/ IT-supporttekniker","description_original":"Vi s\u00f6ker en serviceinriktad och l\u00f6sningsorienterad IT-supporttekniker\/Systemadministrat\u00f6r som vill bli en del av v\u00e5rt team. Du kommer att arbeta med b\u00e5de anv\u00e4ndarsupport och administration av IT-milj\u00f6er.\nArbetsuppgifter\nGe f\u00f6rsta- och andralinjesupport till anv\u00e4ndare via telefon, e-post och \u00e4rendehanteringssystem.\n\n\nFels\u00f6ka och l\u00f6sa problem med datorer, skrivare, programvara, n\u00e4tverk och anv\u00e4ndarkonton.\n\n\nInstallera, konfigurera och underh\u00e5lla datorer och annan IT-utrustning.\n\n\nAdministrera anv\u00e4ndarkonton, beh\u00f6righeter och grupper i Microsoft Entra ID\/Active Directory.\n\n\nArbeta med Microsoft 365, Outlook, Teams, OneDrive och SharePoint.\n\n\nHantera installation och administration av programvara och IT-system.\n\n\nFels\u00f6ka VPN-, Wi-Fi- och n\u00e4tverksrelaterade problem.\n\n\nHantera och f\u00f6lja upp IT-\u00e4renden i \u00e4rendehanteringssystem.\n\n\nDokumentera l\u00f6sningar, rutiner och teknisk information.\n\n\nArbeta med onboarding och offboarding av anv\u00e4ndare.\n\n\nSamarbeta med interna IT-team och externa leverant\u00f6rer.\n\n\nBidra till att f\u00f6rb\u00e4ttra IT-supportens rutiner, s\u00e4kerhet och arbetss\u00e4tt.\n\nKvalifikationer\nVi s\u00f6ker dig som har:\nRelevant utbildning inom IT eller motsvarande arbetslivserfarenhet.\n\n\nErfarenhet av IT-support och\/eller systemadministration.\n\n\nGoda kunskaper inom Windows och Microsoft 365.\n\n\nErfarenhet av Active Directory\/Entra ID.\n\n\nGrundl\u00e4ggande kunskaper inom n\u00e4tverk, VPN och IT-s\u00e4kerhet.\n\n\nGod probleml\u00f6sningsf\u00f6rm\u00e5ga och ett strukturerat arbetss\u00e4tt.\n\n\nGod servicek\u00e4nsla och f\u00f6rm\u00e5ga att kommunicera med anv\u00e4ndare p\u00e5 olika tekniska niv\u00e5er.\n\n\nGoda kunskaper i svenska och engelska, b\u00e5de muntligt och skriftligt.\n\nMeriterande\nErfarenhet av Intune, SCCM\/MECM eller liknande verktyg.\n\n\nErfarenhet av Exchange Online.\n\n\nKunskaper i PowerShell.\n\n\nErfarenhet av Citrix eller andra virtuella arbetsmilj\u00f6er.\n\n\nErfarenhet av ITIL och \u00e4rendehanteringssystem.\n\n\nKunskap inom Microsoft Azure och molntj\u00e4nster.\n\nPersonliga egenskaper\nSom person \u00e4r du ansvarstagande, noggrann och l\u00f6sningsorienterad. Du tycker om att hj\u00e4lpa andra, \u00e4r bra p\u00e5 att prioritera och kan arbeta b\u00e5de sj\u00e4lvst\u00e4ndigt och tillsammans med andra.\n\u00d6ppen f\u00f6r alla\nVi fokuserar p\u00e5 din kompetens, inte dina \u00f6vriga f\u00f6ruts\u00e4ttningar. Vi \u00e4r \u00f6ppna f\u00f6r att anpassa rollen eller arbetsplatsen efter dina behov.","price":null,"currency":"SEK","status":"active","noindex":true,"location":{"address":null,"full_address":null,"city":"Stockholm","country":"SE","latitude":59.3251172,"longitude":18.0710935},"metadata":{"region":"Stockholms l\u00e4n","duration":"Tills vidare","employer":"Tera Nordic AB","positions":1,"profession":"Systemadministrat\u00f6r","salary_type":"Fast m\u00e5nads- vecko- eller timl\u00f6n","scope_of_work":"100\u2013100 %","working_hours":"Heltid","employment_type":"full_time","occupation_field":"Data\/IT","employer_workplace":"Tera Nordic AB","translation_status":"done","experience_required":true,"employment_type_label":"Tillsvidareanst\u00e4llning (inkl. eventuell provanst\u00e4llning)"},"user_id":null,"is_sponsored":false,"views_count":0,"ai_views_count":3,"ai_vendor_counts":{"openai":2,"anthropic":1},"visibility":"public","submission_source":null,"submission_ai_name":null,"has_owner_email":true,"can_contact_owner":true,"phone":null,"owner_email":"amjadkhansarwar1@gmail.com","images":[],"published_at":"2026-09-02T01:05:50+00:00","expires_at":"2026-10-18T23:59:59+00:00","created_at":"2026-09-02T03:18:21+00:00","updated_at":"2026-09-02T04:01:39+00:00"}}