{"data":{"id":221419,"slug":"talar-du-tyska-seb-kort-soker-dig","type":"job","title":"Do You Speak German? SEB Kort is Looking for You!","description":"SEB Kort is seeking a new colleague for the German team. Here you'll support SEB's customers and develop in a safe and inspiring work environment at the head office in Arenastaden, Solna, with art on the walls and a barista who always prepares your coffee.\n\nAbout the Position\nSEB Kort operates throughout the Nordic region and partners with brands such as SEB, AirPlus, Strawberry, and about twenty co-brand partners. They offer services to both private and business customers and handle over one million customer interactions annually.\n\nIn this role, you'll be an important part of the team creating safe and seamless customer experiences for SEB Kort's customers.\n\nYour main responsibilities:\n- Provide support via phone and email.\n- Answer questions about invoices, transactions, complaints, credits, and interest rates.\n- Guide customers in SEB's digital services (website and app).\n- Ensure high quality and the best possible customer experience in every interaction.\n\nYou'll have the opportunity to develop your customer service skills in an exciting and educational environment. We offer you\n\nTraining and certification in customer service\n\nContinuous training in communication, customer handling, and business acumen\n\nCollective agreement and wellness benefits\n\nSupport from a dedicated operational manager\n\nA safe work environment with opportunities to grow personally and professionally\n\nAbout You\nSEB Kort is looking for someone with a strong service focus, results-driven approach, and professional demeanor. You thrive in collaboration and enjoy extensive contact with both customers and colleagues. In a changing environment like SEB, we value that you're curious, quick to learn, and take responsibility for your own development.\n\nWe would also like you to have:\n\nComplete upper secondary education or equivalent\n\nSpeak and write fluently in German, Swedish, and English. Spanish, French, Norwegian, and\/or Finnish language skills (spoken and written) are a plus.\n\nApproved background check\n\nAdditional Information\nStart Date: By agreement\nEmployer: SEB Kort\nPosition Type: Full-time, permanent position with introductory probation period\nSalary: Individual salary determination; collective agreement applies\nLocation: Stj\u00e4rntorget 4, Solna\nWork Hours: Office hours\nContact for Questions: rekrytering@workz.se\n\nApplication\nWe value what you can do and your willingness to develop, rather than just looking at your CV. The first step in our recruitment process is therefore a matching test that will be sent to your email immediately after your application. To proceed, you need to complete the test, which takes a maximum of 15 minutes.\n\nGood luck, and we look forward to your application!","language":"sv","is_translated":true,"title_original":"Talar du tyska? SEB Kort s\u00f6ker dig!","description_original":"SEB Kort s\u00f6ker en ny kollega till det tyska teamet. H\u00e4r f\u00e5r du st\u00f6dja SEB:s kunder och utvecklas i en trygg och inspirerande arbetsmilj\u00f6 p\u00e5 huvudkontoret i Arenastaden, Solna, med konst p\u00e5 v\u00e4ggarna och en barista som alltid fixar ditt kaffe.\nOm tj\u00e4nsten SEB Kort \u00e4r verksamt i hela Norden och samarbetar med varum\u00e4rken som SEB, AirPlus, Strawberry och ett tjugotal co-brand partners. De erbjuder tj\u00e4nster till b\u00e5de privat- och f\u00f6retagskunder och hanterar \u00f6ver en miljon kundinteraktioner per \u00e5r.\nI rollen blir du en viktig del av teamet som skapar trygga och smidiga kundupplevelser f\u00f6r SEB Korts kunder.\nDina huvudsakliga arbetsuppgifter:\n- Ge support via telefon och mejl. - Besvara fr\u00e5gor om fakturor, transaktioner, reklamationer, krediter och r\u00e4ntor. - V\u00e4gleda kunder i SEB:s digitala tj\u00e4nster (hemsida och app) - S\u00e4kerst\u00e4lla h\u00f6g kvalitet och b\u00e4sta m\u00f6jliga kundupplevelse i varje kontakt.\nH\u00e4r f\u00e5r du m\u00f6jlighet att utveckla dina kundservicef\u00e4rdigheter i en sp\u00e4nnande och l\u00e4rorik milj\u00f6.  Vi erbjuder dig\n\nUtbildning och certifiering inom kundservice\n\n\nKontinuerlig tr\u00e4ning i kommunikation, kundhantering och aff\u00e4rsm\u00e4ssighet\n\n\nKollektivavtal och friskv\u00e5rdsbidrag\n\n\nSt\u00f6d fr\u00e5n en engagerad operativ chef\n\n\nEn trygg arbetsmilj\u00f6 med m\u00f6jlighet att v\u00e4xa personligt och professionellt\n\n\nSEB Kort s\u00f6ker dig Som har ett starkt servicefokus, resultatdriv och ett professionellt bem\u00f6tande. Du trivs i samarbeten och har mycket kontakt med b\u00e5de kunder och kollegor. I en f\u00f6r\u00e4nderlig milj\u00f6 som SEB v\u00e4rdes\u00e4tter vi att du \u00e4r nyfiken, snabb p\u00e5 att l\u00e4ra och tar ansvar f\u00f6r din egen utveckling.\nVidare ser vi g\u00e4rna att du har:\n\nFullst\u00e4ndig gymnasial utbildning eller motsvarande\n\n\nTalar och skriva obehindrat p\u00e5 tyska, svenska och engelska. Meriterande om du \u00e4ven har spanska-, franska-, norska och\/eller finska- spr\u00e5kkunskaper i tal och skrift.\n\n\nGodk\u00e4nd bakgrundskontroll\n\n\n\u00d6vrig information Startdatum: Enligt \u00f6verenskommelse Uppdragsgivare: SEB Kort Omfattning: Heltid, tillsvidareanst\u00e4llning med inledande provanst\u00e4llning  L\u00f6n: Individuell l\u00f6nes\u00e4ttning, kollektivavtal till\u00e4mpas Placering: Stj\u00e4rntorget 4, Solna Arbetstider: Kontorstider Kontakt vid fr\u00e5gor: rekrytering@workz.se  Ans\u00f6kan Vi v\u00e4rdes\u00e4tter vad du kan och din vilja att utvecklas, snarare \u00e4n att bara titta p\u00e5 CV:n. F\u00f6rsta steget i v\u00e5r rekryteringsprocess \u00e4r d\u00e4rf\u00f6r ett matchningstest som skickas till din e-post direkt efter ans\u00f6kan. F\u00f6r att g\u00e5 vidare beh\u00f6ver du slutf\u00f6ra testet, det tar max 15 minuter att genomf\u00f6ra.\nLycka till och vi ser fram emot din ans\u00f6kan!","price":null,"currency":"SEK","status":"active","noindex":true,"location":{"address":"111 22","full_address":null,"city":"Stockholm","country":"SE","latitude":59.368877,"longitude":18.008434},"metadata":{"region":"Stockholms l\u00e4n","duration":"Tills vidare","employer":"Workz Sweden AB","postcode":"11122","positions":1,"profession":"Kundtj\u00e4nstmedarbetare","salary_type":"Fast m\u00e5nads- vecko- eller timl\u00f6n","employer_url":"https:\/\/karriar.workz.se","scope_of_work":"100\u2013100 %","working_hours":"Heltid","employment_type":"full_time","occupation_field":"Administration, ekonomi, juridik","employer_workplace":"Workz Sweden","experience_required":true,"employment_type_label":"Vanlig anst\u00e4llning"},"user_id":null,"is_sponsored":false,"views_count":0,"ai_views_count":1,"bot_views_count":0,"ai_vendor_counts":{"anthropic":1},"visibility":"public","submission_source":null,"submission_ai_name":null,"has_owner_email":true,"can_contact_owner":true,"phone":null,"owner_email":"rekrytering@workz.se","images":[],"published_at":"2026-09-18T15:52:18+00:00","expires_at":"2027-03-17T23:59:59+00:00","created_at":"2026-09-19T03:24:09+00:00","updated_at":"2026-09-20T04:26:07+00:00"}}