{"data":{"id":210506,"slug":"teamleaderserviceradgivare-till-aften-bil-ab-cupraseat-i-upplands-vasby","type":"job","title":"Team Leader\/Service Advisor at Aft\u00e9n Bil AB \u2013 CUPRA\/SEAT in Upplands V\u00e4sby","description":"Aft\u00e9n Bil is in an exciting and expansive phase with clear ambitions to grow as a group over the coming years, both organically and through acquisitions. As an employee with us, you become part of a stable and well-established group that values the personal and family-like approach \u2013 both internally and in our interactions with customers.\nOur CUPRA\/SEAT facility in Upplands V\u00e4sby is an important part of our continued investment. We are now looking for a Team Leader\/Service Advisor who wants to take a central role in the service workshop and help develop the business forward. You will combine customer contact and service advisory work with greater responsibility for leading and distributing daily workshop operations.\nAre you an experienced service advisor who wants to take the next step and assume greater responsibility in the workshop? Or are you already working as a team leader and looking for a new environment where you play a central role in daily operations?\nTo Aft\u00e9n Bil AB's CUPRA\/SEAT facility in Upplands V\u00e4sby, we are now seeking a Team Leader\/Service Advisor who wants to combine customer contact and service advisory work with responsibility for leading and distributing workshop operations.\nYou will be one of two team leaders and work closely with six technicians and a service manager. This is a role for someone who thrives in the heart of operations, understands workshop flow, and enjoys creating structure, solving problems, and helping both colleagues and customers move forward.\nAbout the Role\nAs Team Leader\/Service Advisor, you play a vital role in the daily running of the workshop. Together with the other team leader, you lead, prioritize, and distribute work based on operational needs and provide support to the technicians.\nThe technicians have their own responsibility for assessing needs, identifying upselling opportunities, and maintaining customer contact. This gives you the opportunity to focus on making everything work \u2013 ensuring the right jobs are prioritized, work flows smoothly, and the team has the right conditions throughout the day.\nThe role also includes classic service advisory tasks such as customer contact, booking and planning service and repairs, and administration.\nIn the role, you will, among other things:\nlead, prioritize, and distribute daily workshop operations\nsupport technicians in their daily work and with technical questions\nwork with customer contact, booking, and repair planning\nhandle warranties and insurance matters\nensure that routines and processes are followed\ncontribute to efficient workshop flow with high quality and excellent customer service\n\nWho Are We Looking For?\nWe are looking for someone with experience from a service workshop and a good understanding of how daily workshop operations work. You may currently be working as, for example, a service advisor, customer service representative, team leader, workshop coach, or in a similar role within the automotive industry.\nYou don't need to have held the title of team leader before. However, we believe you are used to taking responsibility, prioritizing, and solving problems, and that you thrive in a role where others turn to you for support and guidance.\nPrevious experience leading or distributing work in a workshop is a plus.\nAs a person, you are service-oriented and communicative with a natural drive. You work structurally even when the pace is high and appreciate the combination of people, technology, and problem-solving. You are a team player who is also comfortable making decisions and getting things done.\nYou have good knowledge of Swedish and English as well as a B driver's license.\nAbout Aft\u00e9n Bil\nAft\u00e9n Bil is a full-service chain in Stockholm with eight facilities as well as a tire center and damage workshop. The business covers sales and service for Kia, Volkswagen, Volkswagen Commercial Vehicles, CUPRA, and SEAT.\nAft\u00e9n Bil is in an exciting and expansive phase with clear ambitions to grow as a group over the coming years, both organically and through acquisitions. As an employee, you become part of a stable and well-established group that values the personal and family-like approach \u2013 both internally and in our interactions with customers.\nThe CUPRA\/SEAT facility in Upplands V\u00e4sby is an important part of Aft\u00e9n Bil's continued investment. Here you have the opportunity to take a central role in the service workshop and contribute to the facility's continued development.\nThe position is located at Aft\u00e9n Bil AB's CUPRA\/SEAT facility in Upplands V\u00e4sby and you will report to the service manager.","language":"sv","is_translated":true,"title_original":"Teamleader\/Servicer\u00e5dgivare till Aft\u00e9n Bil AB \u2013 CUPRA\/SEAT i Upplands V\u00e4sby","description_original":"Aft\u00e9n Bil befinner sig i en sp\u00e4nnande och expansiv fas med tydliga ambitioner att v\u00e4xa som koncern under de kommande \u00e5ren, b\u00e5de organiskt och genom f\u00f6rv\u00e4rv. Som medarbetare hos oss blir du en del av en stabil och v\u00e4letablerad koncern som samtidigt v\u00e4rnar om det personliga och familj\u00e4ra \u2013 b\u00e5de internt och i m\u00f6tet med v\u00e5ra kunder.\nV\u00e5r CUPRA\/SEAT-anl\u00e4ggning i Upplands V\u00e4sby \u00e4r en viktig del av v\u00e5r fortsatta satsning. H\u00e4r s\u00f6ker vi nu en Teamleader\/Servicer\u00e5dgivare som vill f\u00e5 en central roll i serviceverkstaden och vara med och utveckla verksamheten fram\u00e5t. Du f\u00e5r kombinera kundkontakt och servicer\u00e5dgivning med ett st\u00f6rre ansvar f\u00f6r att leda och f\u00f6rdela det dagliga arbetet i verkstaden.\n\u00c4r du en erfaren servicer\u00e5dgivare som vill ta n\u00e4sta steg och f\u00e5 ett st\u00f6rre ansvar i verkstaden? Eller arbetar du redan idag som teamleader och s\u00f6ker en ny milj\u00f6 d\u00e4r du f\u00e5r en central roll i den dagliga verksamheten?\nTill Aft\u00e9n Bil AB:s CUPRA\/SEAT-anl\u00e4ggning i Upplands V\u00e4sby s\u00f6ker vi nu en Teamleader\/Servicer\u00e5dgivare som vill kombinera kundkontakt och servicer\u00e5dgivning med ansvar f\u00f6r att leda och f\u00f6rdela arbetet i verkstaden.\nDu blir en av tv\u00e5 teamleaders och arbetar n\u00e4ra sex tekniker och servicechef. Det h\u00e4r \u00e4r en roll f\u00f6r dig som trivs mitt i verksamheten, har koll p\u00e5 verkstadsfl\u00f6det och gillar att skapa struktur, l\u00f6sa problem och hj\u00e4lpa b\u00e5de kollegor och kunder fram\u00e5t.\nOm rollen\nSom Teamleader\/Servicer\u00e5dgivare har du en viktig roll i den dagliga driften av verkstaden. Tillsammans med den andra teamleadern leder, prioriterar och f\u00f6rdelar du arbetet utifr\u00e5n verksamhetens behov och fungerar som ett st\u00f6d till teknikerna.\nTeknikerna har ett eget ansvar f\u00f6r att bed\u00f6ma behov, identifiera merf\u00f6rs\u00e4ljning och ha kontakt med kunderna. Det ger dig m\u00f6jlighet att l\u00e4gga stort fokus p\u00e5 att f\u00e5 helheten att fungera \u2013 att r\u00e4tt jobb prioriteras, att arbetet flyter p\u00e5 och att teamet har r\u00e4tt f\u00f6ruts\u00e4ttningar under dagen.\nRollen inneh\u00e5ller samtidigt klassiska delar inom servicer\u00e5dgivning s\u00e5som kundkontakt, bokning och planering av service och reparationer samt administration.\nI rollen kommer du bland annat att:\nleda, prioritera och f\u00f6rdela det dagliga arbetet i verkstaden\nst\u00f6tta teknikerna i det dagliga arbetet och vid tekniska fr\u00e5gor\narbeta med kundkontakt, bokning och reparationsplanering\nhantera garantier och f\u00f6rs\u00e4krings\u00e4renden\nf\u00f6lja upp att rutiner och processer efterlevs\nbidra till ett effektivt verkstadsfl\u00f6de med h\u00f6g kvalitet och god kundservice\n\nVem s\u00f6ker vi?\nVi s\u00f6ker dig som har erfarenhet fr\u00e5n serviceverkstad och en god f\u00f6rst\u00e5else f\u00f6r hur det dagliga arbetet i en verkstad fungerar. Du kan idag arbeta som exempelvis servicer\u00e5dgivare, kundmottagare, teamleader, verkstadscoach eller i en liknande roll inom fordonsbranschen.\nDu beh\u00f6ver inte ha haft titeln teamleader tidigare. D\u00e4remot tror vi att du \u00e4r van vid att ta ansvar, prioritera och l\u00f6sa problem och att du trivs i en roll d\u00e4r andra v\u00e4nder sig till dig f\u00f6r st\u00f6d och v\u00e4gledning.\nHar du tidigare erfarenhet av att leda eller f\u00f6rdela arbete i en verkstad \u00e4r det meriterande.\nSom person \u00e4r du serviceinriktad och kommunikativ med ett naturligt driv. Du arbetar strukturerat \u00e4ven n\u00e4r tempot \u00e4r h\u00f6gt och tycker om kombinationen av m\u00e4nniskor, teknik och probleml\u00f6sning. Du \u00e4r en lagspelare som samtidigt \u00e4r bekv\u00e4m med att fatta beslut och f\u00e5 saker att h\u00e4nda.\nDu har goda kunskaper i svenska och engelska samt B-k\u00f6rkort.\nOm Aft\u00e9n Bil\nAft\u00e9n Bil \u00e4r en fullservicekedja i Stockholm med \u00e5tta anl\u00e4ggningar samt d\u00e4ckcenter och skadeverkstad. Verksamheten omfattar f\u00f6rs\u00e4ljning och service f\u00f6r Kia, Volkswagen, Volkswagen Transportbilar, CUPRA och SEAT.\nAft\u00e9n Bil befinner sig i en sp\u00e4nnande och expansiv fas med tydliga ambitioner att v\u00e4xa som koncern under de kommande \u00e5ren, b\u00e5de organiskt och genom f\u00f6rv\u00e4rv. Som medarbetare blir du en del av en stabil och v\u00e4letablerad koncern som samtidigt v\u00e4rnar om det personliga och familj\u00e4ra \u2013 b\u00e5de internt och i m\u00f6tet med kunderna.\nCUPRA\/SEAT-anl\u00e4ggningen i Upplands V\u00e4sby \u00e4r en viktig del av Aft\u00e9n Bils fortsatta satsning. H\u00e4r f\u00e5r du m\u00f6jlighet att ta en central roll i serviceverkstaden och vara med och bidra till verksamhetens fortsatta utveckling.\nTj\u00e4nsten \u00e4r placerad p\u00e5 Aft\u00e9n Bil AB:s CUPRA\/SEAT-anl\u00e4ggning i Upplands V\u00e4sby och du rapporterar till servicechef.","price":null,"currency":"SEK","status":"active","noindex":true,"location":{"address":null,"full_address":null,"city":"Upplands V\u00e4sby","country":"SE","latitude":59.503553679848,"longitude":17.922611060238},"metadata":{"region":"Stockholms l\u00e4n","duration":"Tills vidare","employer":"Starfinder AB","postcode":"19461","positions":1,"profession":"Kundmottagare\/Arbetsledare bilverkstad","salary_type":"Fast m\u00e5nads- vecko- eller timl\u00f6n","employer_url":"https:\/\/www.aftenbil.se\/","scope_of_work":"100\u2013100 %","working_hours":"Heltid","contact_person":"Malin Dunder","driving_license":true,"employment_type":"full_time","occupation_field":"F\u00f6rs\u00e4ljning, ink\u00f6p, marknadsf\u00f6ring","employer_workplace":"Aft\u00e9n Bil AB Cupra\/ SEAT","experience_required":true,"employment_type_label":"Vanlig anst\u00e4llning"},"user_id":null,"is_sponsored":false,"views_count":0,"ai_views_count":3,"bot_views_count":3,"ai_vendor_counts":{"openai":1,"anthropic":2},"visibility":"public","submission_source":null,"submission_ai_name":null,"has_owner_email":true,"can_contact_owner":true,"phone":"+46767776762","owner_email":"malin.dunder@starfinder.se","images":[],"published_at":"2026-09-14T15:01:36+00:00","expires_at":"2026-11-03T23:59:59+00:00","created_at":"2026-09-15T03:23:00+00:00","updated_at":"2026-09-17T02:43:01+00:00"}}