{"data":{"id":166656,"slug":"teamledare-kundsupport-teledyne-flir-transpondertech-ab","type":"job","title":"Customer Support Team Lead \u2013 Teledyne FLIR TransponderTech AB","description":"About the Company\nTeledyne FLIR TransponderTech develops advanced communication and navigation systems for maritime and military use. Their certified products, such as AIS, VDES, and GNSS, contribute to increased safety and efficiency at sea by enabling the sharing of information about vessel position, movements, and speed. The systems are used by both commercial shipping, coast guard services, and military fleets.\nTeledyne FLIR TransponderTech is now seeking an engaged and results-oriented consultant who can take on the role of Team Lead in customer support and help develop their support operations.\nHere you will become part of a dynamic and goal-oriented team of approximately 50 employees at their office in Hackefors, Link\u00f6ping. Their office houses all functions required for a small, independent company within a larger organization\u2014from marketing and sales, to product development, production planning, customer support, and logistics. They operate in a commercial market with relatively short sales cycles and are market leaders with a global customer base.\nYour Responsibilities\nIn your role as team lead, you will have both internal and external contacts, which requires a genuine interest in customer relationships, leadership, and technical support. The role also involves responsibility for planning and conducting customer and product training, as well as supporting and developing the customer support team's working methods. The role includes travel related to customer visits, training, and operational support.\nYour Profile\nWe are looking for someone with:\n\nSolid experience with practical and theoretical work with technical products and systems (hardware and software)\n\n\nAbility to structure and analyze data\n\n\nExperience leading, coaching, or coordinating a team\n\n\nExperience with ticketing systems and knowledge of IT infrastructure and communication technology\n\n\nStrong skills in both English and Swedish\n\n\nThis position requires that you undergo and be approved according to applicable security clearance requirements.\nApplication Process This is initially a consulting assignment, with the possibility of conversion to employment after a period of engagement. Selection will be processed on a rolling basis, so submit your application today.\nOne step in this process will be to complete tests.\nIf you have any questions about the position, please contact responsible recruiter Mikaela Jarlemark, mikaela.jarlemark@skill.se\nWe look forward to your application!","language":"sv","is_translated":true,"title_original":"Teamledare kundsupport \u2013 Teledyne FLIR TransponderTech AB","description_original":"Om f\u00f6retaget\nTeledyne FLIR TransponderTech utvecklar avancerade kommunikations- och navigationssystem f\u00f6r maritimt och milit\u00e4rt bruk. Deras certifierade produkter, s\u00e5som AIS, VDES och GNSS, bidrar till \u00f6kad s\u00e4kerhet och effektivitet till sj\u00f6ss genom att m\u00f6jligg\u00f6ra delning av information om fartygs position, r\u00f6relser och hastighet. Systemen anv\u00e4nds av s\u00e5v\u00e4l kommersiell sj\u00f6fart som kustbevakning och milit\u00e4ra flottor.\nTeledyne FLIR TransponderTech s\u00f6ker nu en engagerad och resultatinriktad konsult som kan ta rollen som Teamledare inom kundsupport och bidra till att utveckla deras supportverksamhet.\nH\u00e4r blir du en del av ett dynamiskt och m\u00e5linriktat team med cirka 50 medarbetare p\u00e5 deras kontor i Hackefors, Link\u00f6ping. P\u00e5 deras kontor finns samtliga funktioner som kr\u00e4vs f\u00f6r ett litet, oberoende f\u00f6retag inom ramen f\u00f6r en st\u00f6rre organisation\u2014fr\u00e5n marknadsf\u00f6ring och f\u00f6rs\u00e4ljning, till produktutveckling, produktionsplanering, kundsupport och logistik. De verkar p\u00e5 en kommersiell marknad med relativt korta f\u00f6rs\u00e4ljningscykler och \u00e4r marknadsledande med en global kundorderbas.\nDina arbetsuppgifter\nI din roll som teamledare kommer du att ha b\u00e5de interna och externa kontakter, vilket kr\u00e4ver ett genuint intresse f\u00f6r kundrelationer, ledarskap och teknisk support. Rollen inneb\u00e4r \u00e4ven ansvar f\u00f6r att planera och genomf\u00f6ra kund- och produktutbildningar samt att st\u00f6dja och utveckla kundsupportteamets arbetss\u00e4tt. I rollen f\u00f6rekommer resor i samband med kundbes\u00f6k, utbildningar och verksamhetsst\u00f6d.\nDin profil\nVi s\u00f6ker dig som har:\n\nGoda erfarenheter av praktiskt och teoretiskt arbete med tekniska produkter och system (h\u00e5rdvara och mjukvara)\n\n\nF\u00f6rm\u00e5ga att strukturera och analysera data\n\n\nErfarenhet av att leda, coacha eller koordinera ett team\n\n\nErfarenhet av \u00e4rendehanteringssystem samt kunskaper inom IT-infrastruktur och kommunikationsteknik\n\n\nGoda kunskaper i b\u00e5de engelska och svenska\n\n\nBefattningen kr\u00e4ver att du genomg\u00e5r och godk\u00e4nns enligt vid var tid g\u00e4llande best\u00e4mmelser f\u00f6r s\u00e4kerhetsskydd.\nAns\u00f6kningsf\u00f6rfarande Detta \u00e4r inledningsvis ett konsultuppdrag, med m\u00f6jlighet till \u00f6vertag av anst\u00e4llningen efter en tids inhyrning. Urvalet kommer att bearbetas l\u00f6pande, s\u00e5 skicka in din ans\u00f6kan redan idag.\nI denna process kommer ett steg vara att genomf\u00f6ra tester.\nHar du n\u00e5gra fr\u00e5gor om tj\u00e4nsterna \u00e4r du v\u00e4lkommen att kontakta ansvarig rekryterare Mikaela Jarlemark, mikaela.jarlemark@skill.se\nVi ser fram emot din ans\u00f6kan!","price":null,"currency":"SEK","status":"active","noindex":true,"location":{"address":"Gelbgjutaregatan 2","full_address":null,"city":"Link\u00f6ping","country":"SE","latitude":58.406601132478,"longitude":15.649772765298},"metadata":{"region":"\u00d6sterg\u00f6tlands l\u00e4n","duration":"6 m\u00e5nader eller l\u00e4ngre","employer":"Skill Kompetenspartner AB","postcode":"58254","positions":1,"profession":"Teamledare","salary_type":"Fast m\u00e5nads- vecko- eller timl\u00f6n","employer_url":"https:\/\/jobb.skill.se","scope_of_work":"100\u2013100 %","working_hours":"Heltid","employment_type":"Vanlig anst\u00e4llning","occupation_field":"Chefer och verksamhetsledare","employer_workplace":"Skill Kompetenspartner AB","translation_status":"done","experience_required":true},"user_id":null,"is_sponsored":false,"views_count":0,"ai_views_count":1,"ai_vendor_counts":{"anthropic":1},"visibility":"public","submission_source":null,"submission_ai_name":null,"has_owner_email":true,"can_contact_owner":true,"phone":null,"owner_email":"mikaela.jarlemark@skill.se","images":[],"published_at":"2026-08-21T14:25:09+00:00","expires_at":"2026-09-27T23:59:59+00:00","created_at":"2026-08-22T03:22:35+00:00","updated_at":"2026-08-22T04:00:50+00:00"}}