{"data":{"id":145049,"slug":"technical-inside-sales-customer-support","type":"job","title":"Technical Inside Sales & Customer Support","description":"Do you want to combine technical advice, customer service, and relationship building in a role where you make a real difference?\nAt Radonova, we work to create healthier indoor environments through world-leading radon measurement solutions. Our customers include the real estate industry, construction sector, municipalities, and other organizations where knowledge and quality are essential.\nWe are now looking for a Technical Inside Sales & Customer Support specialist to join our Customer Relations team.\nThis is not a traditional customer service role. You will combine technical advice, customer service, and proactive B2B customer development. Part of your day involves supporting customers and colleagues by answering questions via phone and email, while another part focuses on building new customer relationships, identifying customer needs, and helping companies find the right solutions. This role suits you if you thrive in the intersection between customer service, consulting, and business development, and if you are motivated by creating long-term customer relationships.\nYour responsibilities\nIn this role, you will:\nDevelop and nurture relationships with new B2B customers.\nIdentify customer needs and recommend appropriate products and services.\nProvide technical advice on radon measurement and our solutions.\nHandle incoming customer inquiries via phone and email.\nSupport customers throughout their entire journey \u2013 from first contact to completed solution.\nCollaborate closely with colleagues in sales, the laboratory, and other departments to ensure high service standards.\nContribute to improving our work processes and creating an even better customer experience.\n\nAbout you\nWe believe you are someone who enjoys building relationships and establishing trust. You have a business-oriented mindset, are solution-focused, and enjoy helping customers find the right solution.\nYou don't need to know everything about radon from the start \u2013 we'll teach you that. The most important thing is that you are curious, have a technical interest, and are comfortable combining customer service with consulting and business development.\nTo succeed in this role, we believe you:\nHave experience in customer service, inside sales, technical support, or other customer-facing B2B operations.\nHave technical or science education at secondary, vocational, or higher education level, or equivalent knowledge gained through work experience.\nAre communicative and express yourself well in speech and writing in both Swedish and English.\nHave an interest in technology and enjoy learning about new products and services.\nAre organized, responsible, and able to handle multiple tasks simultaneously.\nEnjoy working both independently and as part of a team.\nHave good computer skills, experience with Word, Excel, PowerPoint, Outlook, and preferably experience with CRM or business systems.\n\nExperience from the real estate industry, laboratory operations, or technical products is a plus, but not a requirement.\nWhat we offer\nAt Radonova, you become part of an international company with an important mission for society. We work to create safer and healthier indoor environments through market-leading radon measurements and analysis solutions.\nWith us, you get:\nA varied and developing role with significant responsibility.\nThe opportunity to combine customer service, technical advice, and business development.\nEngaged and helpful colleagues in an international environment.\nA workplace where quality, innovation, and customer focus are central.\nExcellent opportunities to develop together with the company.\n\nApplication\nDoes this sound like a role for you? We look forward to hearing from you!\nSubmit your application with CV and cover letter. We conduct ongoing selection, so don't delay in sending your application.","language":"sv","is_translated":true,"title_original":"Technical Inside Sales & Customer Support","description_original":"Vill du kombinera teknisk r\u00e5dgivning, kundservice och relationsbyggande i en roll d\u00e4r du g\u00f6r verklig skillnad?\nP\u00e5 Radonova arbetar vi f\u00f6r att skapa h\u00e4lsosammare inomhusmilj\u00f6er genom v\u00e4rldsledande l\u00f6sningar f\u00f6r radonm\u00e4tning. V\u00e5ra kunder finns inom bland annat fastighetsbranschen, byggsektorn, kommuner och andra verksamheter d\u00e4r kunskap och kvalitet \u00e4r avg\u00f6rande.\nNu s\u00f6ker vi en Technical Inside Sales & Customer Support som vill bli en del av v\u00e5rt Customer Relations-team.\nDet h\u00e4r \u00e4r inte en traditionell kundserviceroll. Du kommer att kombinera teknisk r\u00e5dgivning, kundservice och proaktiv bearbetning av nya B2B-kunder. En del av din vardag handlar om att st\u00f6tta kunder och kollegor genom att besvara fr\u00e5gor via telefon och e-post, medan en annan del handlar om att skapa nya kundrelationer, identifiera kunders behov och hj\u00e4lpa f\u00f6retag att hitta r\u00e4tt l\u00f6sningar. Rollen passar dig som trivs i gr\u00e4nslandet mellan kundservice, r\u00e5dgivning och aff\u00e4rsutveckling, och som motiveras av att skapa l\u00e5ngsiktiga kundrelationer.\nDina arbetsuppgifter\nI rollen kommer du bland annat att:\nBearbeta och utveckla relationer med nya B2B-kunder.\nIdentifiera kundernas behov och rekommendera r\u00e4tt produkter och tj\u00e4nster.\nGe teknisk r\u00e5dgivning kring radonm\u00e4tning och v\u00e5ra l\u00f6sningar.\nHantera inkommande kund\u00e4renden via telefon och e-post.\nSt\u00f6tta kunder genom hela kundresan \u2013 fr\u00e5n f\u00f6rsta kontakt till f\u00e4rdig l\u00f6sning.\nSamarbeta n\u00e4ra kollegor inom f\u00f6rs\u00e4ljning, laboratoriet och \u00f6vriga delar av verksamheten f\u00f6r att s\u00e4kerst\u00e4lla en h\u00f6g serviceniv\u00e5.\nBidra till att utveckla v\u00e5ra arbetss\u00e4tt och skapa en \u00e4nnu b\u00e4ttre kundupplevelse.\n\nVi s\u00f6ker dig som\nVi tror att du \u00e4r en person som gillar att bygga relationer och skapa f\u00f6rtroende. Du har ett aff\u00e4rsm\u00e4ssigt t\u00e4nk, \u00e4r l\u00f6sningsorienterad och tycker om att hj\u00e4lpa kunder att hitta r\u00e4tt l\u00f6sning.\nDu beh\u00f6ver inte kunna allt om radon fr\u00e5n b\u00f6rjan \u2013 det l\u00e4r vi dig. Det viktigaste \u00e4r att du \u00e4r nyfiken, har ett tekniskt intresse och trivs med att kombinera kundservice med r\u00e5dgivning och aff\u00e4rsutveckling.\nF\u00f6r att lyckas i rollen tror vi att du:\nHar erfarenhet fr\u00e5n kundservice, inside sales, teknisk support eller annan kundn\u00e4ra B2B-verksamhet.\nHar en teknisk eller naturvetenskaplig utbildning p\u00e5 gymnasie-, yrkesh\u00f6gskole- eller h\u00f6gskoleniv\u00e5, alternativt motsvarande kunskaper f\u00f6rv\u00e4rvade genom arbetslivserfarenhet.\n\u00c4r kommunikativ och uttrycker dig v\u00e4l i tal och skrift p\u00e5 b\u00e5de svenska och engelska.\nHar ett intresse f\u00f6r teknik och tycker om att s\u00e4tta dig in i nya produkter och tj\u00e4nster.\n\u00c4r strukturerad, ansvarstagande och har f\u00f6rm\u00e5ga att hantera flera uppgifter samtidigt.\nTrivs med att arbeta b\u00e5de sj\u00e4lvst\u00e4ndigt och tillsammans med andra.\nHar god datorvana, arbetat med Word, Excel, PowerPoint, Outlook och g\u00e4rna erfarenhet av CRM- eller aff\u00e4rssystem.\n\nErfarenhet fr\u00e5n fastighetsbranschen, laboratorieverksamhet eller tekniska produkter \u00e4r meriterande, men inget krav. \nVi erbjuder\nHos Radonova blir du en del av ett internationellt f\u00f6retag med ett viktigt samh\u00e4llsuppdrag. Vi arbetar f\u00f6r att skapa s\u00e4krare och h\u00e4lsosammare inomhusmilj\u00f6er genom marknadsledande radonm\u00e4tningar och analysl\u00f6sningar.\nHos oss f\u00e5r du:\nEn varierad och utvecklande roll med stort eget ansvar.\nM\u00f6jlighet att kombinera kundservice, teknisk r\u00e5dgivning och aff\u00e4rsutveckling.\nEngagerade och hj\u00e4lpsamma kollegor i en internationell milj\u00f6.\nEn arbetsplats d\u00e4r kvalitet, innovation och kundfokus st\u00e5r i centrum.\nGoda m\u00f6jligheter att utvecklas tillsammans med f\u00f6retaget.\n\nAns\u00f6kan\nL\u00e5ter det h\u00e4r som en roll f\u00f6r dig? D\u00e5 ser vi fram emot att h\u00f6ra fr\u00e5n dig!\nSkicka in din ans\u00f6kan med CV och personligt brev. Vi arbetar med l\u00f6pande urval, s\u00e5 v\u00e4nta inte med att skicka in din ans\u00f6kan.","price":null,"currency":"SEK","status":"active","noindex":false,"location":{"address":"S\u00f6dra Dep\u00e5gatan 2","full_address":null,"city":"UPPSALA","country":"SE","latitude":59.851639988341,"longitude":17.722055845904},"metadata":{"region":"Uppsala l\u00e4n","duration":"Tills vidare","employer":"Radonova Laboratories AB","postcode":"75454","positions":1,"profession":"Innes\u00e4ljare","salary_type":"Fast m\u00e5nads- vecko- eller timl\u00f6n","employer_url":"www.radonova.se","scope_of_work":"100\u2013100 %","working_hours":"Heltid","employment_type":"Tillsvidareanst\u00e4llning (inkl. eventuell provanst\u00e4llning)","occupation_field":"F\u00f6rs\u00e4ljning, ink\u00f6p, marknadsf\u00f6ring","employer_workplace":"Radonova Laboratories AB","experience_required":true},"user_id":null,"is_sponsored":false,"views_count":6,"ai_views_count":2,"ai_vendor_counts":{"meta":1,"anthropic":1},"visibility":"public","submission_source":null,"submission_ai_name":null,"has_owner_email":true,"can_contact_owner":true,"phone":null,"owner_email":"jobb@radonova.se","images":[],"published_at":"2026-08-10T09:18:50+00:00","expires_at":"2026-08-31T23:59:59+00:00","created_at":"2026-08-15T02:59:04+00:00","updated_at":"2026-08-20T02:52:02+00:00"}}