{"data":{"id":210155,"slug":"teknisk-support","type":"job","title":"Technical Support","description":"Support Technician at EasyCashier AB\nAbout Us\nEasyCashier AB develops point-of-sale and payment solutions and provides our customers with high-quality support. We are a small, dedicated team where you will quickly gain responsibility and the opportunity to influence how our customer support functions and develops.\nAbout the Role\nAs a support technician with us, you will be our customers' first point of contact when they have questions or encounter problems with our products. You will report to the support manager and work both independently and in close collaboration with the rest of the team to provide fast and professional assistance \u2013 and to continuously improve and simplify our support.\nYour Responsibilities\nRespond to incoming customer inquiries by phone during business hours\nHandle and resolve customer cases in an efficient, professional, and helpful manner\nActively contribute to developing and streamlining customer support\nAdminister product licenses through our administration interface as needed\nConduct digital product demonstrations for customers\nParticipate in development and product meetings\nSupport colleagues and management with other tasks as needed\n\nYou will work from our office in central Stockholm, with the possibility of working from home part-time by agreement.\nWhat We're Looking For\nWe are seeking someone with previous experience in customer support or technical support who enjoys talking with customers over the phone. You are solution-oriented, take your own initiative, and enjoy researching information and answers both internally and externally. You express yourself fluently in spoken and written Swedish.\nIt is a plus if you have experience with point-of-sale or payment systems, but what matters most to us is that you are service-minded, curious, and enjoy providing customers with excellent support.\nWhat We Offer\nWith us, you will get varied work with short decision-making processes, great opportunities to have an impact, and colleagues who genuinely care about providing good service. We offer flexibility between office and remote work, and a workplace where your ideas are taken seriously.\nPractical Information\n Scope: Full-time, permanent position (may start with a probationary period)\n Start Date: Immediate \/ By agreement\n Location: Stockholm\nHow to Apply\nSend your application by 2026-10-31 to ansokan@easycashier.se. Selection and interviews may take place on a rolling basis, so don't delay your application. Please attach your CV and a cover letter.\nFor questions about the position, contact Lars Olsson, CEO at lars@easycashier.se\nWe look forward to receiving your application!","language":"sv","is_translated":true,"title_original":"Teknisk Support","description_original":"Supporttekniker till EasyCashier AB\nOm oss\nEasyCashier AB utvecklar kassa- och betall\u00f6sningar och ger v\u00e5ra kunder support av h\u00f6g klass. Vi \u00e4r ett litet, engagerat team d\u00e4r du snabbt f\u00e5r ansvar och m\u00f6jlighet att p\u00e5verka hur v\u00e5r kundsupport fungerar och utvecklas.\nOm rollen\nSom supporttekniker hos oss blir du kundernas f\u00f6rsta kontakt n\u00e4r de har fr\u00e5gor eller st\u00f6ter p\u00e5 problem med v\u00e5ra produkter. Du rapporterar till supportansvarig och arbetar b\u00e5de sj\u00e4lvst\u00e4ndigt och i n\u00e4ra samarbete med resten av teamet f\u00f6r att ge snabb och professionell hj\u00e4lp \u2013 och f\u00f6r att kontinuerligt f\u00f6rb\u00e4ttra och f\u00f6renkla v\u00e5r support.\nDina arbetsuppgifter\nSvara p\u00e5 inkommande kund\u00e4renden per telefon under arbetstid\nHantera och l\u00f6sa kund\u00e4renden p\u00e5 ett effektivt, professionellt och tillm\u00f6tesg\u00e5ende s\u00e4tt\nAktivt bidra till att utveckla och effektivisera kundsupporten\nAdministrera produktlicenser via v\u00e5rt administrationsgr\u00e4nssnitt vid behov\nGenomf\u00f6ra digitala produktdemonstrationer f\u00f6r kunder\nDelta i utvecklings- och produktm\u00f6ten\nVid behov st\u00f6tta \u00f6vriga kollegor och ledningen i andra uppgifter\n\nDu arbetar fr\u00e5n v\u00e5rt kontor  i centrala Stockholm, med m\u00f6jlighet att arbeta viss tid hemifr\u00e5n enligt \u00f6verenskommelse.\nVem vi s\u00f6ker\nVi s\u00f6ker dig som har tidigare erfarenhet av kundsupport eller teknisk support och som trivs med att prata med kunder i telefon. Du \u00e4r l\u00f6sningsorienterad, tar egna initiativ och gillar att s\u00f6ka upp information och svar b\u00e5de internt och externt. Du uttrycker dig obehindrat i tal och skrift p\u00e5 svenska.\nDet \u00e4r meriterande om du har erfarenhet av kassa- eller betalsystem, men det viktigaste f\u00f6r oss \u00e4r att du \u00e4r serviceinriktad, nyfiken och gillar att ge kunderna riktigt bra hj\u00e4lp.\nVad vi erbjuder\nHos oss f\u00e5r du ett omv\u00e4xlande arbete med korta beslutsv\u00e4gar, goda m\u00f6jligheter att p\u00e5verka och kollegor som verkligen bryr sig om att ge bra service. Vi erbjuder flexibilitet mellan kontor och hemarbete samt en arbetsplats d\u00e4r dina id\u00e9er tas p\u00e5 allvar.\nPraktisk information\n Omfattning: Heltid, tillsvidareanst\u00e4llning (kan komma att inledas med provanst\u00e4llning)\n Tilltr\u00e4de: Omg\u00e5ende \/ Enligt \u00f6verenskommelse\n Ort: Stockholm\nAns\u00f6kan\nSkicka din ans\u00f6kan senast  2026-10-31 till ansokan@easycashier.se.  Urval och intervjuer kan ske l\u00f6pande, s\u00e5 v\u00e4nta inte med din ans\u00f6kan. Bifoga g\u00e4rna CV och personligt brev. \nVid fr\u00e5gor om tj\u00e4nsten, kontakta Lars Olsson, VD p\u00e5 lars@easycashier.se\nVarmt v\u00e4lkommen med din ans\u00f6kan!","price":null,"currency":"SEK","status":"active","noindex":true,"location":{"address":null,"full_address":null,"city":"Stockholm","country":"SE","latitude":59.3251172,"longitude":18.0710935},"metadata":{"region":"Stockholms l\u00e4n","duration":"Tills vidare","employer":"EasyCashier AB","positions":1,"profession":"Supporttekniker IT","salary_type":"Fast m\u00e5nads- vecko- eller timl\u00f6n","employer_url":"easyashier.se","scope_of_work":"100\u2013100 %","working_hours":"Heltid","contact_person":"Lars Olsson","employment_type":"full_time","occupation_field":"Data\/IT","employer_workplace":"EasyCashier AB","experience_required":true,"employment_type_label":"Tillsvidareanst\u00e4llning (inkl. eventuell provanst\u00e4llning)"},"user_id":null,"is_sponsored":false,"views_count":0,"ai_views_count":0,"bot_views_count":0,"ai_vendor_counts":[],"visibility":"public","submission_source":null,"submission_ai_name":null,"has_owner_email":true,"can_contact_owner":true,"phone":"08 124 488 00","owner_email":"ansokan@easycashier.se","images":[],"published_at":"2026-09-14T15:10:25+00:00","expires_at":"2026-10-31T23:59:59+00:00","created_at":"2026-09-15T03:21:37+00:00","updated_at":"2026-09-17T02:43:02+00:00"}}