{"data":{"id":221245,"slug":"teknisk-support-2","type":"job","title":"Technical Support","description":"Are you technically interested and enjoy solving problems? Do you thrive in a service-oriented role where you get to help both private individuals and business customers daily? Then this might be the opportunity for you! Apply today!\n\nAre you service-oriented and interested in technology? Right now we are looking for two new stars for the support team at Laddboxkillarna. One role is focused on general support and customer service, while the other has a primary focus on supporting and developing our business customers. The work will mainly be at the company's office in S\u00e4tra, Stockholm.\n\nYour main responsibilities:\nHandle incoming calls, emails and support tickets.\nTroubleshoot charging boxes and related technical systems.\nHandle warranty cases and book service visits.\nProvide advice and support to private and business customers.\nWork with system administration and customer platforms.\nFor the B2B role: administer and support customers in the Monta platform.\n\nTo succeed in this role, we believe you have:\nA genuine interest in technology and problem-solving.\nExperience in customer service or support.\nGood computer skills and the ability to quickly learn new systems.\nFluent Swedish and English, spoken and written.\nThe ability to communicate technical solutions in a simple and pedagogical way.\n\nFor the B2B role, it is highly desirable if you have experience in technical support for charging boxes, knowledge of OCPP systems, or a background in the electrical industry as an electrician or technician.\n\nWe are looking for someone who is curious, solution-oriented and service-minded. You enjoy helping people, have good collaboration skills and thrive in an environment where work days vary. At the same time, you are independent, responsible and motivated by solving technical challenges.\n\nLaddboxkillarna offers you:\nA position at one of Sweden's leading companies in charging solutions.\nComprehensive introduction and training in products and electrical engineering.\nOpportunity to develop within the rapidly growing e-mobility sector.\nAn engaged team with strong camaraderie.\nHybrid work options after the introductory period.\nFree parking at the office.\nAnnual kick-offs and social activities.\n\nSounds interesting? Laddboxkillarna is collaborating with the recruitment company Jobway in this process. We handle applications on a rolling basis and your application will be treated confidentially. If you have questions, feel free to contact recruitment consultant Oscar Thiele via email: Oscar.thiele@jobway.se or phone: 073-58 11 804.\n\nAbout Laddboxkillarna\nLaddboxkillarna is a market leader in charging solutions and energy-related products for private individuals, companies and property owners. With a strong focus on innovation, quality and customer service, the company offers products and services that drive the transition towards an electrified future. As part of the team, you get the opportunity to work in an industry with strong growth and great future potential.","language":"sv","is_translated":true,"title_original":"Teknisk Support","description_original":"\u00c4r du tekniskt intresserad och tycker om att l\u00f6sa problem? Trivs du i en serviceinriktad roll d\u00e4r du f\u00e5r hj\u00e4lpa b\u00e5de privatpersoner och f\u00f6retagskunder dagligen? D\u00e5 kan detta vara m\u00f6jligheten f\u00f6r dig! Ans\u00f6k redan idag!\u00c4r du serviceinriktad och har ett intresse f\u00f6r teknik? Just nu s\u00f6ker vi tv\u00e5 nya stj\u00e4rnor till supportteamet p\u00e5 Laddboxkillarna. En roll \u00e4r inriktad mot allm\u00e4n support och kundservice, medan den andra har huvudfokus p\u00e5 att st\u00f6tta och utveckla v\u00e5ra f\u00f6retagskunder. Arbetsomr\u00e5det kommer huvudsakligen att vara p\u00e5 f\u00f6retagets kontor i S\u00e4tra, Stockholm.\nDina huvudsakliga arbetsuppgifter:\nHantera inkommande samtal, mejl och support\u00e4renden.\nFels\u00f6ka laddboxar och relaterade tekniska system.\nHantera garanti\u00e4renden och boka servicebes\u00f6k.\nGe r\u00e5dgivning och support till privat- och f\u00f6retagskunder.\nArbeta med systemadministration och kundplattformar.\nF\u00f6r B2B-rollen: administrera och supportera kunder i Monta-plattformen.\n\nF\u00f6r att lyckas i rollen tror vi att du har:\nEtt genuint intresse f\u00f6r teknik och probleml\u00f6sning.\nErfarenhet av kundservice eller support.\nGod datorvana och f\u00f6rm\u00e5ga att snabbt l\u00e4ra dig nya system.\nFlytande svenska och engelska i tal och skrift.\nF\u00f6rm\u00e5ga att kommunicera tekniska l\u00f6sningar p\u00e5 ett enkelt och pedagogiskt s\u00e4tt.\n\nF\u00f6r B2B rollen \u00e4r det h\u00f6gst \u00e4r det meriterande om du har erfarenhet av teknisk support inom laddboxar, kunskap om OCPP-system eller bakgrund fr\u00e5n elbranschen som elektriker eller tekniker.\nVi s\u00f6ker dig som \u00e4r nyfiken, l\u00f6sningsorienterad och serviceinriktad. Du tycker om att hj\u00e4lpa m\u00e4nniskor, har l\u00e4tt f\u00f6r att samarbeta och trivs i en milj\u00f6 d\u00e4r arbetsdagarna varierar. Samtidigt \u00e4r du sj\u00e4lvg\u00e5ende, ansvarstagande och motiveras av att l\u00f6sa tekniska utmaningar.\nLaddboxkillarna erbjuder dig:\nEn plats i ett av Sveriges ledande f\u00f6retag inom laddl\u00f6sningar.\nGedigen introduktion och utbildning inom produkter och ell\u00e4ra.\nM\u00f6jlighet att utvecklas inom den snabbt v\u00e4xande e-mobility-branschen.\nEtt engagerat team med stark gemenskap.\nHybridm\u00f6jlighet efter introduktionsperiod.\nGratis parkering vid kontoret.\n\u00c5rliga kickoffer och sociala aktiviteter.\n\nL\u00e5ter detta intressant? Laddboxkillarna samarbetar med rekryteringsf\u00f6retaget Jobway i denna process. Vi behandlar ans\u00f6kningar l\u00f6pande och din ans\u00f6kan kommer att hanteras konfidentiellt. Har du fr\u00e5gor \u00e4r du v\u00e4lkommen att kontakta rekryteringskonsult Oscar Thiele via e-post: Oscar.thiele@jobway.se eller telefon: 073-58 11 804.\nOm LaddboxkillarnaLaddboxkillarna \u00e4r en marknadsledande akt\u00f6r inom laddl\u00f6sningar och energirelaterade produkter f\u00f6r privatpersoner, f\u00f6retag och fastighets\u00e4gare. Med ett starkt fokus p\u00e5 innovation, kvalitet och kundservice erbjuder bolaget produkter och tj\u00e4nster som driver omst\u00e4llningen mot en elektrifierad framtid. Som en del av teamet f\u00e5r du m\u00f6jlighet att arbeta i en bransch med stark tillv\u00e4xt och stor framtidspotential.","price":null,"currency":"SEK","status":"active","noindex":true,"location":{"address":" Stens\u00e4trav\u00e4gen 2","full_address":null,"city":"Sk\u00e4rholmen","country":"SE","latitude":59.285786927485,"longitude":17.931660206433},"metadata":{"region":"Stockholms l\u00e4n","duration":"Tills vidare","employer":"Jobway AB","postcode":"12739","positions":1,"profession":"Helpdesktekniker\/Supporttekniker","salary_type":"Fast m\u00e5nads- vecko- eller timl\u00f6n","scope_of_work":"100\u2013100 %","working_hours":"Heltid","contact_person":"Oscar Thiele","driving_license":true,"employment_type":"full_time","occupation_field":"Data\/IT","employer_workplace":"Laddboxkillarna","translation_status":"done","experience_required":true,"employment_type_label":"Vanlig anst\u00e4llning"},"user_id":null,"is_sponsored":false,"views_count":0,"ai_views_count":1,"bot_views_count":0,"ai_vendor_counts":{"anthropic":1},"visibility":"public","submission_source":null,"submission_ai_name":null,"has_owner_email":true,"can_contact_owner":true,"phone":"+46735811804","owner_email":"oscar.thiele@jobway.se","images":[],"published_at":"2026-09-18T10:26:42+00:00","expires_at":"2026-10-23T23:59:59+00:00","created_at":"2026-09-19T03:23:35+00:00","updated_at":"2026-09-19T03:46:14+00:00"}}