{"data":{"id":169131,"slug":"teknisk-support-hos-valkand-kund-i-centrala-goteborg-2","type":"job","title":"Technical Support Coordinator at Well-Known Customer in Central Gothenburg","description":"Would you like to work at a centrally located workplace with attractive facilities, in a diverse team with a forward-thinking mindset? Do you also have a background in customer service, property management, or technology, and are you ready for the next step? Then we have an assignment for you. We are currently recruiting a full-time technical customer coordinator for G\u00f6teborg Energi.\nIn this customer service unit, you will work as a technical customer coordinator. Here, the tasks are varied and we handle all kinds of technical support requests. Your responsibilities will include:\n\u2022 Receiving and handling error reports\n\u2022 Troubleshooting\n\u2022 Scheduling appointments\n\u2022 Technical support within our various product areas\nThe role is responsible for generally being able to answer questions about the company's products\/services both via phone and internal case management systems. This means you will handle\/resolve and take responsibility for customer cases with the aim of ensuring and increasing customer satisfaction.\nStart: Immediate\nWorking hours: 3-shift schedule, work shifts can be scheduled for both weekdays and weekends. Hours vary between day, evening, and night shifts.\n\nWho are you?\nNo technical background is required to succeed in this role. We have the expertise and will provide you with an extensive introduction. What you do need to be is curious! In our technical support team, you will get to learn exciting things about both customer handling and electrical grids.\nWe are looking for someone who:\n\u2022 Works well with others\n\u2022 Is comfortable taking initiative, improvising, and prioritizing\n\u2022 Has a natural customer focus and wants to complete your cases with a satisfied customer as the result\n\u2022 Has a three-year upper secondary education or equivalent\nIt is advantageous if you:\n\u2022 Have previously worked with customer handling, such as technical support, customer service, or other service roles with high customer focus\nBeyond this, we require that you express yourself well in speech and writing in Swedish and English, as well as very good computer skills and experience with various computer systems. If you also speak a third language in addition to Swedish and English, this is advantageous.\n\nWorking hours may vary; our hours are 24\/7 year-round. Three-shift work is relevant for this position, and on-call duty may occur.\n\nThe position may be filled before the application deadline.\n\nAbout the company\nUniflex is one of Sweden's leading staffing and recruitment companies with over 20 years of experience matching the right expertise with the right workplace. Since 2002, we have helped companies find the right talent in technology, industry, administration, customer service, and other professional roles.\nWe work with recruitment, staffing, interim solutions, and partnerships with subcontractors \u2013 from specialists to managers and roles in administration and office work. Over the years, we have successfully matched thousands of employees with both small and large businesses throughout the country.\nLet's get to work!","language":"sv","is_translated":true,"title_original":"Teknisk support hos v\u00e4lk\u00e4nd kund i centrala G\u00f6teborg","description_original":"Vill du komma till en centralt bel\u00e4gen arbetsplats med tilltalande lokaler, i en arbetsgrupp med m\u00e5ngfald och fram\u00e5tanda? Har du dessutom en bakgrund inom antingen kundservice, fastighet eller teknik och \u00e4r redo f\u00f6r n\u00e4sta steg? D\u00e5 har vi ett uppdrag till dig. Just nu s\u00f6ker vi n\u00e4mligen en teknisk kundkoordinator p\u00e5 heltid till G\u00f6teborg Energi.\nP\u00e5 denna enhet inom kundservice kommer du att arbeta som teknisk kundkoordinator. H\u00e4r \u00e4r arbetsuppgifterna blandade och vi mottar alla slags \u00e4renden inom teknisk support. I arbetsuppgifterna ing\u00e5r bland annat:\n\u2022\tta emot och hantera felanm\u00e4lan\n\u2022\tfelavhj\u00e4lpning \n\u2022\ttidsbokningar\n\u2022\tteknisk support inom v\u00e5ra olika produktomr\u00e5den\nRollen ansvarar f\u00f6r att generellt kunna svara p\u00e5 fr\u00e5gor om f\u00f6retagets produkter\/tj\u00e4nster i b\u00e5de telefon och interna \u00e4rendehanteringssystem. Detta inneb\u00e4r att du kommer att handha\/l\u00f6sa och ansvara f\u00f6r kund\u00e4renden i syfte att s\u00e4kerst\u00e4lla och h\u00f6ja kundn\u00f6jdheten.\nStart: omg\u00e5ende \nArbetstider: 3-skift, arbetspass kan schemal\u00e4ggas b\u00e5de vardag och helg. Arbetstider varierar fr\u00e5n dagtid, kv\u00e4ll och natt. \n\nVem \u00e4r du?\nF\u00f6r att lyckas i tj\u00e4nsten kr\u00e4vs ingen teknisk bakgrund. Vi har kompetensen och kommer ge dig en l\u00e5ng introduktion. Vad du d\u00e4remot beh\u00f6ver vara \u00e4r nyfiken! Hos oss p\u00e5 teknisk support kommer du att f\u00e5 l\u00e4ra dig alla m\u00f6jliga sp\u00e4nnande saker inom s\u00e5v\u00e4l kundhantering som eln\u00e4t. \nVi s\u00f6ker dig som: \n\u2022\tfungerar v\u00e4l tillsammans med andra\n\u2022\t\u00c4r bekv\u00e4m med att ta initiativ, improvisera och prioritera\n\u2022\tHar ett naturligt kundfokus och vill slutf\u00f6ra dina \u00e4renden med en n\u00f6jd kund som resultat\n\u2022\thar en tre\u00e5rig gymnasieutbildning eller motsvarande\nMeriterande \u00e4r om du:\n\u2022\tTidigare har arbetat med kundhantering, tex teknisk support, kundservice eller annat serviceyrke med h\u00f6gt kundfokus\nUt\u00f6ver detta kr\u00e4vs det att du kan uttrycka dig v\u00e4l i tal och skrift p\u00e5 svenska och engelska samt en mycket god vana att arbeta vid datorn och i olika datasystem. Beh\u00e4rskar du dessutom ett tredje spr\u00e5k ut\u00f6ver svenska och engelska \u00e4r det meriterande\n \nArbetstider kan variera, \u00f6ppettider \u00e4r 24h \u00e5ret om. Treskift \u00e4r aktuellt f\u00f6r denna tj\u00e4nst, och beredskap kan f\u00f6rekomma.\n\nTj\u00e4nsten kan tills\u00e4ttas innan ans\u00f6kningstiden har l\u00f6pt ut.\n\nOm f\u00f6retaget\n Uniflex \u00e4r ett av Sveriges ledande bemannings- och rekryteringsf\u00f6retag med \u00f6ver 20 \u00e5rs erfarenhet av att matcha r\u00e4tt kompetens med r\u00e4tt arbetsplats. Sedan 2002 har vi hj\u00e4lpt f\u00f6retag att hitta r\u00e4tt kompetens inom teknik, industri, administration, kundservice och andra tj\u00e4nstemannaroller.\nVi arbetar med rekrytering, bemanning, interimsl\u00f6sningar och samarbeten med underkonsulter \u2013 fr\u00e5n specialister till ledare och roller inom administration och kontor. Genom \u00e5ren har vi framg\u00e5ngsrikt matchat tusentals medarbetare med b\u00e5de sm\u00e5 och stora verksamheter \u00f6ver hela landet.\nLet\u2019s get to work!","price":null,"currency":"SEK","status":"active","noindex":true,"location":{"address":"G\u00f6teborgs Centralstation","full_address":null,"city":"Gothenburg","country":"SE","latitude":57.709190131436,"longitude":11.975949446682},"metadata":{"region":"V\u00e4stra G\u00f6talands l\u00e4n","duration":"6 m\u00e5nader eller l\u00e4ngre","employer":"Uniflex AB","postcode":"41103","positions":1,"profession":"Kundtj\u00e4nstmedarbetare","salary_type":"Fast m\u00e5nads- vecko- eller timl\u00f6n","employer_url":"https:\/\/karriar.uniflex.se","scope_of_work":"100\u2013100 %","working_hours":"Heltid","contact_person":"Gabriel Moberg","employment_type":"full_time","occupation_field":"Administration, ekonomi, juridik","employer_workplace":"Uniflex AB","translation_status":"done","experience_required":true,"employment_type_label":"Vanlig anst\u00e4llning"},"user_id":null,"is_sponsored":false,"views_count":0,"ai_views_count":1,"ai_vendor_counts":{"anthropic":1},"visibility":"public","submission_source":null,"submission_ai_name":null,"has_owner_email":true,"can_contact_owner":true,"phone":null,"owner_email":"gabriel.moberg@uniflex.se","images":[],"published_at":"2026-08-24T08:24:57+00:00","expires_at":"2026-09-06T23:59:59+00:00","created_at":"2026-08-25T03:15:26+00:00","updated_at":"2026-08-25T04:00:16+00:00"}}