{"data":{"id":166096,"slug":"teknisk-support-inom-el-och-varmesystem-2","type":"job","title":"Technical Support Specialist - Electrical and Heating Systems","description":"Do you have a background in electrical systems and are driven to solve technical challenges? At V\u00e4rmebaronen, you'll play a central role helping installers, resellers, and distributors solve technical questions about the company's heating and energy solutions through consulting, troubleshooting, and product support.\n\nAbout the Company\nV\u00e4rmebaronen is a family-owned company that has been developing and manufacturing heating systems in Sweden since 1975. From its headquarters and factory in \u00d6stersl\u00f6v near Kristianstad, the entire product range is designed and produced, now sold on both the Swedish market and internationally.\nWith nearly 70 employees and over 50 years of experience, V\u00e4rmebaronen has built a strong reputation for quality in the energy industry. The company's philosophy has always remained the same \u2013 not to be the largest, but to be the best. By keeping development, design, and manufacturing under one roof, short decision paths, high quality, and good opportunities to influence operations are created.\nMero assists in the recruitment process, but employment is directly with V\u00e4rmebaronen.\n\nAbout the Role\nAs Technical Support at V\u00e4rmebaronen, you'll become an important part of the team supporting installers, resellers, and distributors regarding the company's products and systems. You work with technical consulting, troubleshooting, and guidance on installations, where much of the work involves understanding the customer's situation, analyzing problems, and helping them find the right solution. The role is office-based and all support is provided remotely via phone, Teams, and email.\n\nOver time, you'll build deep knowledge of V\u00e4rmebaronen's products and become an important technical resource both externally and internally. The role also involves close collaboration with colleagues in development and production, where you contribute valuable market insights and drive improvements to products, processes, and customer experience. You work with, among other things:\n\nProvide technical support and troubleshooting assistance to installers and resellers remotely\n\nTroubleshoot products and installations\n\nRead and interpret electrical schematics and technical documentation\n\nHelp customers identify errors and find the right corrective action\n\nCollaborate with development, production, and other technical functions\n\nAbout You\nWe believe you have a background in electrical systems and are experienced in troubleshooting and solving technical problems. Perhaps you currently work as an electrician, electrical installer, industrial electrician, service technician, or in another technical role where you use your technical understanding daily to find solutions.\n\nAs a person, you are curious, solution-oriented, and quick to understand new products and systems. You enjoy analyzing problems, finding solutions, and communicating technical reasoning in a clear and instructive manner. Through your professional approach, you build trust with both customers and colleagues. We believe you have:\n\u2022 Experience from the electrical industry or other technical field\n\u2022 Good understanding of electrical systems, electrical components, and control and regulation technology\n\u2022 Experience in troubleshooting and technical problem-solving\n\u2022 Ability to read and interpret electrical schematics\n\u2022 Understanding of the interaction between electrical power, control systems, and various components in technical installations\n\u2022 Good proficiency in Swedish and English\n\nExperience with technical support and consulting to customers, installers, or resellers via phone, email, or other digital channels is highly desirable.\n\nAdditional Information\n\nLocation: \u00d6stersl\u00f6v near Kristianstad\n\nScope: Full-time\n\nEmployment Type: Permanent\n\nWorking Hours: 07:30\u201316:00\n\nSalary: By agreement\n\nQuestions about the position? Contact responsible recruiter Joakim Gullin at joakim@mero.se or 0709-700016. We work with continuous selection, so please submit your application as soon as possible.","language":"sv","is_translated":true,"title_original":"Teknisk Support inom el och v\u00e4rmesystem","description_original":"Har du en bakgrund inom el och drivs av att l\u00f6sa tekniska utmaningar? Hos V\u00e4rmebaronen f\u00e5r du en central roll d\u00e4r du hj\u00e4lper installat\u00f6rer, \u00e5terf\u00f6rs\u00e4ljare och distribut\u00f6rer att l\u00f6sa tekniska fr\u00e5gor kring f\u00f6retagets v\u00e4rme- och energil\u00f6sningar genom r\u00e5dgivning, fels\u00f6kning och produktsupport.\n\nOm f\u00f6retaget\nV\u00e4rmebaronen \u00e4r ett familje\u00e4gt f\u00f6retag som sedan 1975 utvecklar och tillverkar v\u00e4rmeanl\u00e4ggningar i Sverige. Fr\u00e5n huvudkontoret och fabriken i \u00d6stersl\u00f6v utanf\u00f6r Kristianstad konstrueras och produceras hela produktsortimentet, som idag s\u00e4ljs b\u00e5de p\u00e5 den svenska marknaden och internationellt.\nMed n\u00e4stan 70 medarbetare och \u00f6ver 50 \u00e5rs erfarenhet har V\u00e4rmebaronen byggt upp ett starkt kvalitetsrykte inom energibranschen. F\u00f6retagets filosofi har alltid varit densamma \u2013 att inte vara st\u00f6rst, utan att vara b\u00e4st. Genom att ha utveckling, konstruktion och tillverkning samlat under samma tak skapas korta beslutsv\u00e4gar, h\u00f6g kvalitet och goda m\u00f6jligheter att p\u00e5verka verksamheten.\nMero hj\u00e4lper till i rekryteringsprocessen, men anst\u00e4llning sker direkt hos V\u00e4rmebaronen.\nOm rollen\nSom Teknisk Support hos V\u00e4rmebaronen blir du en viktig del av teamet som st\u00f6ttar installat\u00f6rer, \u00e5terf\u00f6rs\u00e4ljare och distribut\u00f6rer kring f\u00f6retagets produkter och system. Du arbetar med teknisk r\u00e5dgivning, fels\u00f6kning och v\u00e4gledning kring installationer, d\u00e4r en stor del av arbetet handlar om att f\u00f6rst\u00e5 kundens situation, analysera problem och hj\u00e4lpa dem till r\u00e4tt l\u00f6sning. Rollen \u00e4r kontorsbaserad och all support sker p\u00e5 distans via telefon, Teams och e-post.\nMed tiden bygger du upp en djup kunskap om V\u00e4rmebaronens produkter och blir en viktig teknisk resurs b\u00e5de externt och internt. Rollen inneb\u00e4r \u00e4ven ett n\u00e4ra samarbete med kollegor inom utveckling och produktion, d\u00e4r du bidrar med v\u00e4rdefulla insikter fr\u00e5n marknaden och \u00e4r med och driver f\u00f6rb\u00e4ttringar av produkter, processer och kundupplevelse. Du arbetar bland annat med:\n\nGe teknisk support och fels\u00f6kningshj\u00e4lp till installat\u00f6rer och \u00e5terf\u00f6rs\u00e4ljare p\u00e5 distans\n\n\nFels\u00f6ka produkter och installationer\n\n\nL\u00e4sa och tolka elscheman och teknisk dokumentation\n\n\nHj\u00e4lpa kunder att identifiera fel och hitta r\u00e4tt \u00e5tg\u00e4rd\n\n\nSamarbeta med utveckling, produktion och andra tekniska funktioner\n\n\nOm dig\nVi tror att du har en bakgrund inom el och \u00e4r van vid att fels\u00f6ka och l\u00f6sa tekniska problem. Kanske arbetar du idag som elektriker, elmont\u00f6r, industrielektriker, servicetekniker eller i en annan teknisk roll d\u00e4r du dagligen anv\u00e4nder din tekniska f\u00f6rst\u00e5else f\u00f6r att hitta l\u00f6sningar.\nSom person \u00e4r du nyfiken, l\u00f6sningsorienterad och har l\u00e4tt f\u00f6r att s\u00e4tta dig in i nya produkter och system. Du trivs med att analysera problem, hitta l\u00f6sningar och kommunicera tekniska resonemang p\u00e5 ett tydligt och pedagogiskt s\u00e4tt. Genom ditt professionella bem\u00f6tande skapar du f\u00f6rtroende hos s\u00e5v\u00e4l kunder som kollegor. Vi tror att du har:\n\u2022 Erfarenhet fr\u00e5n elbranschen eller annan teknisk verksamhet \u2022 God f\u00f6rst\u00e5else f\u00f6r elsystem, elkomponenter samt styr- och reglerteknik \u2022 Erfarenhet av fels\u00f6kning och teknisk probleml\u00f6sning \u2022 F\u00f6rm\u00e5ga att l\u00e4sa och tolka elscheman \u2022 F\u00f6rst\u00e5else f\u00f6r samspelet mellan elkraft, styrsystem och olika komponenter i tekniska installationer \u2022 Goda kunskaper i svenska och engelska\nErfarenhet av teknisk support och r\u00e5dgivning till kunder, installat\u00f6rer eller \u00e5terf\u00f6rs\u00e4ljare via telefon, e-post eller andra digitala kanaler \u00e4r starkt meriterande.\n\u00d6vrig information\n\nPlats: \u00d6stersl\u00f6v utanf\u00f6r Kristianstad\n\n\nOmfattning: Heltid\n\n\nAnst\u00e4llningsform: Tillsvidare\n\n\nArbetstid: 07.30\u201316.00\n\n\nL\u00f6n: Enligt \u00f6verenskommelse\n\n\nHar du fr\u00e5gor om tj\u00e4nsten? Kontakta ansvarig rekryterare Joakim Gullin p\u00e5 joakim@mero.se eller 0709-700016. Vi arbetar med l\u00f6pande urval, s\u00e5 skicka g\u00e4rna in din ans\u00f6kan s\u00e5 snart som m\u00f6jligt.","price":null,"currency":"SEK","status":"active","noindex":true,"location":{"address":"291 53","full_address":null,"city":"Kristianstad","country":"SE","latitude":56.027984917224,"longitude":14.163576272349},"metadata":{"region":"Sk\u00e5ne l\u00e4n","duration":"Tills vidare","employer":"Mero Rekrytering AB","postcode":"29153","positions":1,"profession":"Elmont\u00f6r","salary_type":"Fast m\u00e5nads- vecko- eller timl\u00f6n","employer_url":"https:\/\/jobs.mero.se","scope_of_work":"100\u2013100 %","working_hours":"Heltid","employment_type":"full_time","occupation_field":"Industriell tillverkning","employer_workplace":"Mero Rekrytering AB","experience_required":true,"employment_type_label":"Vanlig anst\u00e4llning"},"user_id":null,"is_sponsored":false,"views_count":0,"ai_views_count":1,"ai_vendor_counts":{"anthropic":1},"visibility":"public","submission_source":null,"submission_ai_name":null,"has_owner_email":true,"can_contact_owner":true,"phone":"0709-700016","owner_email":"joakim@mero.se","images":[],"published_at":"2026-08-21T09:17:10+00:00","expires_at":"2026-08-31T23:59:59+00:00","created_at":"2026-08-22T03:19:28+00:00","updated_at":"2026-08-23T02:42:46+00:00"}}