{"data":{"id":152140,"slug":"telefonist","type":"job","title":"Telephone Operator","description":"We are looking for an additional team member to join our traffic management center. The position we're seeking is a telephone operator.\n\nOur traffic management center consists of two roles: traffic managers and telephone operators. The position we are now looking to fill is as a telephone operator. The telephone operator role is an entry-level position that primarily involves receiving booking requests from customers via phone and email, and entering these into our traffic management system.\n\n\nBj\u00f6rkstaden Best\u00e4llningscentral AB is a dispatch center for taxi and publicly funded transportation, currently operating taxi services in Ume\u00e5, Kalix, Kramfors, Lule\u00e5, Nordmaling, Robertsfors, Skellefte\u00e5, Sollefte\u00e5, Vindeln, V\u00e4nn\u00e4s, and \u00d6rnsk\u00f6ldsvik municipalities. In total, the group has approximately 300 employees and approximately 185 vehicles.\nThe position is based in Ume\u00e5. The position is 75-100%. Please indicate in your application your preferred hours. Working hours vary, but most shifts are during daytime. Holiday work occurs every other or every third week.\n\n\nWe place great importance on personality since we work very closely together and it is important that you function well as part of a group. A fundamental quality is the ability to collaborate to make the workdays run smoothly, but it is also important to feel confident working independently and making your own decisions.\n\n\nWe are looking for someone who has a good ability to maintain a positive attitude and who enjoys working in a service-oriented manner.\n\n\nWe are looking for these qualities in you:\n- That you are stress-resistant and can handle multiple matters\/tasks simultaneously.\n- That you are organized and have a talent for structuring things. The ability to plan and structure is essential.\n- That you have good computer skills. It is good if you are proficient in Office and are used to working at a computer.\n- That you can work independently and take responsibility, but also function as part of a team.\n- That you enjoy service-oriented work and customer contact.\n- That you have a positive attitude and like to take on tasks\/assignments.\n- That you speak and understand Swedish and English fluently.\n\n\nYou should not have pet allergies as the workplace to some extent allows employees to bring dogs.\n\n\nThe workplace has a collective agreement with Unionen and the role falls under the white-collar agreement Traffic Agreement.\nFor the telephone operator position, the starting salary is set at: 24,500 kr for full-time. Any on-call\/standby pay is additional.\n\n\n\n\nWe wish to fill the position as soon as possible, and it may be filled before the final application deadline. Interviews will be conducted on a rolling basis. Employment starts on 5\/10, or by agreement. The position begins with a training period where you will be trained internally in all job tasks. The training is paid working time.\n\n\nSend your application to hanna.lindberg@ecotaxi.se and mark your application \"Telefonist\".","language":"sv","is_translated":true,"title_original":"Telefonist","description_original":"Nu s\u00f6ker vi en till medarbetare till v\u00e5r trafikledning och som vill bli en del i v\u00e5rt team. Det vi s\u00f6ker \u00e4r en telefonist.\nV\u00e5r trafikledning best\u00e5r av tv\u00e5 roller, trafikledare och telefonister. Rollen som vi nu s\u00f6ker att fylla \u00e4r som telefonist, telefonistrollen \u00e4r en enklare roll och inneb\u00e4r att man framf\u00f6rallt tar emot bokningar fr\u00e5n kunder per telefon och mejl, samt l\u00e4gger in dessa i v\u00e5rt trafikledningssystem.\n\n\nBj\u00f6rkstaden Best\u00e4llningscentral AB \u00e4r en best\u00e4llningscentral f\u00f6r taxi och samh\u00e4llsbetald trafik och bedriver idag taxitrafik i bland annat Ume\u00e5, Kalix, Kramfors, Lule\u00e5, Nordmaling, Robertsfors, Skellefte\u00e5, Sollefte\u00e5, Vindeln, V\u00e4nn\u00e4s och \u00d6rnsk\u00f6ldsvik kommun. Totalt har koncernen ca 300 anst\u00e4llda och ca 185 fordon.\nStationering f\u00f6r tj\u00e4nsten som telefonist \u00e4r i Ume\u00e5. Tj\u00e4nsten \u00e4r p\u00e5 75-100%. Ange i din ans\u00f6kan vilken omfattning du \u00f6nskar. Arbetstiden \u00e4r varierande, men merparten \u00e4r f\u00f6rlagd dagtid. Helgarbete f\u00f6rekommer varannan eller var tredje vecka.\n\n\nVi kommer att l\u00e4gga stor vikt vid personlighet eftersom att vi arbetar v\u00e4ldigt n\u00e4ra varandra och det \u00e4r viktigt att man fungerar i grupp. Det \u00e4r \u00e4ven en grundl\u00e4ggande egenskap att kunna samarbeta f\u00f6r att f\u00e5 arbetsdagarna att g\u00e5 ihop, men det \u00e4r \u00e4ven viktigt att k\u00e4nna sig trygg i att kunna arbeta sj\u00e4lvst\u00e4ndigt och kunna ta egna beslut.\n\n\nVi s\u00f6ker dig som har en god f\u00f6rm\u00e5ga att h\u00e5lla hum\u00f6ret uppe och som gillar att arbeta serviceinriktat.\n\n\nVi ser dessa egenskaper hos dig vi s\u00f6ker.\n- Att du \u00e4r stresst\u00e5lig och kan hantera flera \u00e4renden\/uppgifter samtidigt.\n- Att du \u00e4r organiserad och har l\u00e4tt f\u00f6r att strukturera upp saker. Att kunna planera och strukturera upp \u00e4r A och O.\n- Att du har god datorvana. Det \u00e4r bra om du beh\u00e4rskar Office och \u00e4r van att arbeta vid en dator.\n- Att du kan arbeta sj\u00e4lvst\u00e4ndigt och ta eget ansvar, men \u00e4ven fungerar som en del i ett team.\n- Att du gillar att arbeta serviceinriktat och med kundkontakt.\n- Att du har en positiv inst\u00e4llning och gillar att ta tag i saker\/uppgifter.\n- Att du problemfritt talar och f\u00f6rst\u00e5r svenska samt engelska.\n\n\nDu som s\u00f6kande b\u00f6r inte vara p\u00e4lsallergier d\u00e5 arbetsplatsen i viss m\u00e5n till\u00e5ter anst\u00e4llda att medta hund.\n\n\nArbetsplatsen har kollektivavtal med Unionen och rollen ligger under tj\u00e4nstemannaavtalet Trafikavtalet.\nF\u00f6r rollen som telefonist \u00e4r ing\u00e5ngsl\u00f6nen satt till: 24500 kr p\u00e5 heltid. Eventuellt OB\/Kval-OB tillkommer.\n\n\n\n\nVi \u00f6nskar tills\u00e4tta tj\u00e4nsten snarast, och den kan komma att tills\u00e4ttas innan sista ans\u00f6kningsdatum. Intervjuer kommer att ske l\u00f6pande. Anst\u00e4llningens start sker 5\/10, eller enligt \u00f6verenskommelse. Tj\u00e4nsten startar med en inskolning d\u00e4r man internutbildas i alla arbetsuppgifterna. Inskolningen \u00e4r betald arbetstid.\n\n\nSkicka din ans\u00f6kan till hanna.lindberg@ecotaxi.se och m\u00e4rk din ans\u00f6kan \"Telefonist\".","price":null,"currency":"SEK","status":"active","noindex":false,"location":{"address":"Formv\u00e4gen 12 B","full_address":null,"city":"Ume\u00e5","country":"SE","latitude":63.850612141631,"longitude":20.313679521965},"metadata":{"region":"V\u00e4sterbottens l\u00e4n","duration":"Tills vidare","employer":"Bj\u00f6rkstaden Best\u00e4llningscentral AB","postcode":"90621","positions":1,"profession":"Taxitelefonist","salary_type":"Fast m\u00e5nads- vecko- eller timl\u00f6n","employer_url":"www.mintaxi.se","scope_of_work":"100\u2013100 %","working_hours":"Heltid","contact_person":"Hanna Lindberg","employment_type":"Tillsvidareanst\u00e4llning (inkl. eventuell provanst\u00e4llning)","occupation_field":"Administration, ekonomi, juridik","employer_workplace":"Bj\u00f6rkstaden Best\u00e4llningscentral AB","experience_required":true},"user_id":null,"is_sponsored":false,"views_count":1,"ai_views_count":1,"ai_vendor_counts":{"anthropic":1},"visibility":"public","submission_source":null,"submission_ai_name":null,"has_owner_email":true,"can_contact_owner":true,"phone":null,"owner_email":"hanna.lindberg@ecotaxi.se","images":[],"published_at":"2026-08-12T06:27:00+00:00","expires_at":"2026-08-31T23:59:59+00:00","created_at":"2026-08-15T03:28:31+00:00","updated_at":"2026-08-17T15:24:37+00:00"}}