{"data":{"id":174546,"slug":"timvikarie-till-kontaktcenter","type":"job","title":"Temporary Staff at Contact Center","description":"At Upplands-Bro Municipality, we are approximately 2000 employees working to provide our residents and visitors with the best possible service and experience of the municipality. With us, you will help build a municipality where holistic thinking, commitment, and professionalism permeate the organization, and together we work to fulfill our shared societal mission.\nWhen you contact the municipality, there is a good chance you will first meet one of our Contact Center staff members. In the Contact Center, 16 people work to answer your questions and guide you further when needed. The Contact Center is located in both Kungs\u00e4ngen and Bro and receives inquiries through in-person visits at reception, by phone, and through social media. The Contact Center now wants to strengthen its team with a flexible temporary staff member. Are you the one we're looking for?\nJob Description\nTogether with colleagues, you will answer questions regarding the municipality's entire range of services via phone, in-person visits at reception, and through digital media. In addition to guiding and informing our citizens, the Contact Center also handles matters such as school transportation, paratransit assessments, civil ceremonies, and more.\nWe are looking for someone who:\nHas experience in customer service, preferably within municipal operations or social issues in the public sector.\nIs an experienced computer user, very familiar with information research, and has strong skills working in IT-based systems.\nCan come in and work on short notice, but also with scheduled shifts planned well in advance.\n\nWe Offer\nUpplands-Bro Municipality has the advantages of a small municipality, including short decision-making processes and great opportunities to be involved in work development. The foundation for our operations is our shared workplace, where we develop the business together and create conditions for collaboration. We have systems that enable remote work by agreement with your manager and when operations allow. The municipality actively works to increase equality and diversity in the workplace, which is why we welcome applicants who contribute to this. Read more about the municipality as an employer here.\nAbout the Position\nThis is a temporary hourly position. Start date by agreement.\nAbout the Recruitment Process\nWe look forward to receiving your application by September 6, 2026. You can apply easily by attaching your CV, but without a cover letter. Instead, please answer our selection questions. Candidates who meet all required qualifications (education, knowledge, and experience) will be contacted for the next step in the process. In some recruitments, work psychology tests may also be relevant, depending on the nature and needs of the role.\nSelection and interviews take place continuously throughout the advertising period, so do not delay in submitting your application.\nAll offers for advertising and recruitment assistance are declined.\nWe warmly welcome your application!\n\nUpplands-Bro Municipality is one of Sweden's most expansive municipalities where development is central. We welcome you to a workplace where the guiding principles in our work and approach are Holistic Thinking, Commitment, and Professionalism.","language":"sv","is_translated":true,"title_original":"Timvikarie till Kontaktcenter","description_original":"I Upplands-Bro kommun \u00e4r vi cirka 2000 medarbetare som arbetar med att ge v\u00e5ra inv\u00e5nare och bes\u00f6kare b\u00e4sta m\u00f6jliga service och upplevelse av kommunen. Hos oss \u00e4r du med och bygger en kommun d\u00e4r helhetssyn, engagemang och professionalitet genomsyrar organisationen och tillsammans arbetar vi med att utf\u00f6ra det gemensamma samh\u00e4llsuppdraget. \nN\u00e4r du tar kontakt med kommunen \u00e4r sannolikheten stor att du f\u00f6rst m\u00f6ter n\u00e5gon av medarbetarna p\u00e5 Kontaktcenter. I Kontaktcenter arbetar 16 personer med att svara p\u00e5 dina fr\u00e5gor och guida dig vidare i de fall de beh\u00f6vs. Kontaktcenter finns b\u00e5de i Kungs\u00e4ngen och Bro och tar emot \u00e4renden b\u00e5de genom personligt m\u00f6te i receptionen, via telefonen samt via sociala medier. Kontaktcenter vill nu f\u00f6rst\u00e4rka personalstyrkan med en flexibel timvikarie. \u00c4r du den vi s\u00f6ker?\nArbetsbeskrivning\nTillsammans med kollegor svarar du p\u00e5 fr\u00e5gor r\u00f6rande kommunens samtliga verksamheter via telefon, bes\u00f6k i receptionen samt digitala medier. F\u00f6rutom att v\u00e4gleda och informera v\u00e5ra medborgare, handl\u00e4gger Kontaktcenter \u00e4ven \u00e4renden s\u00e5som skolskjuts, utredning f\u00e4rdtj\u00e4nst, borgerlig vigsel m.fl.\nVi s\u00f6ker dig som:\nHar erfarenhet av kundservice och g\u00e4rna inom kommunal verksamhet eller sociala fr\u00e5gor i offentlig sektor.\n\u00c4r en erfaren datoranv\u00e4ndare, mycket van vid informationss\u00f6kning samt har goda kunskaper att arbeta i IT-baserade system\nKan komma in och\u00a0 arbeta med kort varsel, men \u00e4ven inplanerade arbetspass med l\u00e4ngre framf\u00f6rh\u00e5llning.\n\nVi erbjuder\nUpplands-Bro kommun har den lilla kommunens f\u00f6rdelar med bland annat korta beslutsv\u00e4gar och stor m\u00f6jlighet att vara delaktig i arbetets utveckling. Utg\u00e5ngspunkten f\u00f6r v\u00e5ra uppdrag \u00e4r den gemensamma arbetsplatsen, d\u00e4r vi tillsammans utvecklar verksamheten och skapar f\u00f6ruts\u00e4ttningar f\u00f6r samarbete. Vi har system som m\u00f6jligg\u00f6r arbete p\u00e5 distans i \u00f6verenskommelse med chef och n\u00e4r verksamheten till\u00e5ter. Kommunen arbetar aktivt f\u00f6r att \u00f6ka j\u00e4mst\u00e4lldhet och m\u00e5ngfald p\u00e5 arbetsplatserna, varf\u00f6r vi g\u00e4rna ser s\u00f6kande som bidrar till detta. L\u00e4s mer om kommunen som arbetsgivare h\u00e4r.\nOm tj\u00e4nsten\nTj\u00e4nster \u00e4r en timanst\u00e4llning. Tilltr\u00e4de efter \u00f6verenskommelse.\nOm rekryteringsprocessen\nVi ser fram emot att ta emot din ans\u00f6kan senast 6 september 2026. Du ans\u00f6ker enkelt genom att bifoga ditt CV, men utan personligt brev. Svara i st\u00e4llet p\u00e5 v\u00e5ra urvalsfr\u00e5gor. De kandidater som uppfyller samtliga skallkrav (utbildning, kunskap och erfarenhet) kommer att kontaktas f\u00f6r n\u00e4sta steg i processen. I vissa rekryteringar kan det \u00e4ven bli aktuellt med arbetspsykologiska tester, beroende p\u00e5 rollens karakt\u00e4r och behov.\u00a0\nUrval och intervjuer sker l\u00f6pande under annonseringsperioden, s\u00e5 v\u00e4nta inte med att skicka in din ans\u00f6kan.\nAlla erbjudanden om annonsering och hj\u00e4lp i rekryteringsprocessen undanbedes.\nVarmt v\u00e4lkommen med din ans\u00f6kan!\n\u00a0\nUpplands-Bro kommun \u00e4r en av Sveriges mest expansiva kommuner d\u00e4r utveckling st\u00e5r i centrum. Vi v\u00e4lkomnar dig till en arbetsplats d\u00e4r ledorden i v\u00e5rt arbete och f\u00f6rh\u00e5llningss\u00e4tt \u00e4r Helhetssyn, Engagemang och Professionalitet.","price":null,"currency":"SEK","status":"active","noindex":true,"location":{"address":"Furuh\u00e4llsplan 1","full_address":null,"city":"Kungs\u00e4ngen","country":"SE","latitude":59.47881010719,"longitude":17.751202022758},"metadata":{"region":"Stockholms l\u00e4n","employer":"Upplands-Bro kommun","postcode":"19640","positions":1,"profession":"V\u00e4xeltelefonist","salary_type":"Fast m\u00e5nads- vecko- eller timl\u00f6n","employer_url":"https:\/\/upplands-bro.varbi.com","contact_person":"Camilla J\u00e4gerfj\u00e4ll","employment_type":"contract","occupation_field":"Administration, ekonomi, juridik","employer_workplace":"Kontaktcenter","experience_required":true,"employment_type_label":"Behovsanst\u00e4llning"},"user_id":null,"is_sponsored":false,"views_count":4,"ai_views_count":4,"ai_vendor_counts":{"other":1,"openai":2,"anthropic":1},"visibility":"public","submission_source":null,"submission_ai_name":null,"has_owner_email":true,"can_contact_owner":true,"phone":"08-58169000","owner_email":"camilla.jagerfjall@upplands-bro.se","images":[],"published_at":"2026-08-26T15:52:23+00:00","expires_at":"2026-09-07T23:59:59+00:00","created_at":"2026-08-27T03:26:54+00:00","updated_at":"2026-09-02T03:10:09+00:00"}}