{"data":{"id":168967,"slug":"timvikarie-till-vart-kundtjanst-team-pa-fridhemsplan","type":"job","title":"Temporary Customer Service Substitute at our Fridhemsplan Office","description":"Temporary Customer Service Substitute at our Fridhemsplan Office\nAre you looking for a flexible part-time job where you'll become an integral part of an engaged team? Do you enjoy talking with people, providing professional service, and working at a fast pace? If you see yourself working with us under these conditions for at least six months (preferably longer), you might be the person we're looking for.\nTo give you the best possible start, we conduct an introductory training of at least three days. After that, you're expected to work independently with support from the team when needed.\nAbout the Role\nWe're looking for a temporary substitute who can step in as needed when someone on our team is sick, on vacation, or away for other reasons. We therefore cannot guarantee a specific number of hours per month, but for the right person, we offer an important role in our operations and a workplace where you become part of the community.\nYou'll work alongside our team at Fridhemsplan, where we handle incoming calls and emails for several different companies, including law firms. In total, we have 14 people on the team, and typically 8 employees work at the same time.\nEvery day we handle around 1,000 incoming calls and approximately 100 emails, making this work perfect for you if you thrive in a dynamic environment where things are constantly happening.\nWhat We Offer\nFlexible work where you can step in as needed.\nA place in a tight-knit team where you become part of the community.\nInvitations to team kickoffs, team activities, and social events just like other employees.\nA workplace with short decision-making processes and close collaboration.\nA manager who is straightforward, empathetic, and invested in their employees' development. There's a genuine interest in seeing people grow, and a leader who doesn't hesitate to roll up their sleeves and help when needed.\n\nWe Believe You\nAre service-oriented and enjoy helping people.\nCommunicate easily in both speech and writing in Swedish and English.\nAre comfortable on the phone and can interact professionally with different types of people.\nThrive working at a fast pace without compromising quality.\nAre flexible and appreciate variety in your work.\nTake responsibility and are reliable when the team needs your help.\nAre comfortable working with computers and web connections, such as calendars and external systems.\n\nPrevious experience in customer service, phone reception, or similar work is a plus, but your attitude and willingness to provide good service is what matters most.\nWork Location\n\ud83d\udccd Fridhemsplan, Stockholm\nDoes this sound like something for you? Send your application to kundtjanst@axeon.se, subject: \"timvikarie till kundservice\"\nWe look forward to hearing from you!\n\n\nBest regards\nKamilla, 0733470903","language":"sv","is_translated":true,"title_original":"Timvikarie till v\u00e5rt kundtj\u00e4nst team p\u00e5 Fridhemsplan","description_original":"Timvikarie till v\u00e5rt kundtj\u00e4nst team p\u00e5 Fridhemsplan\nVill du ha ett flexibelt extrajobb d\u00e4r du blir en sj\u00e4lvklar del av ett engagerat team? Trivs du med att prata med m\u00e4nniskor, ge professionell service och arbeta i ett h\u00f6gt tempo? Om du ser dig sj\u00e4lv kunna arbeta hos oss under dessa f\u00f6ruts\u00e4ttningar i minst sex m\u00e5nader (g\u00e4rna l\u00e4ngre) kan du vara den vi s\u00f6ker.\nF\u00f6r att ge dig b\u00e4sta m\u00f6jliga start genomf\u00f6rs en introduktionsutbildning p\u00e5 minst tre dagar. D\u00e4refter f\u00f6rv\u00e4ntas du kunna arbeta sj\u00e4lvst\u00e4ndigt med st\u00f6d fr\u00e5n teamet n\u00e4r det beh\u00f6vs. \nOm rollen\nVi s\u00f6ker en timvikarie som kan hoppa in vid behov n\u00e4r n\u00e5gon i v\u00e5rt team \u00e4r sjuk, har semester eller \u00e4r ledig av annan anledning. Vi kan d\u00e4rf\u00f6r inte garantera ett visst antal timmar per m\u00e5nad, men f\u00f6r r\u00e4tt person erbjuder vi en viktig roll i verksamheten och en arbetsplats d\u00e4r du blir en del av gemenskapen.\nDu kommer att arbeta tillsammans med v\u00e5rt team p\u00e5 Fridhemsplan, d\u00e4r vi hanterar inkommande samtal och mejl \u00e5t flera olika f\u00f6retag, bland annat advokatbyr\u00e5er. Totalt \u00e4r vi 14 personer i teamet och vanligtvis arbetar 8 medarbetare samtidigt.\nVarje dag hanterar vi omkring 1 000 inkommande samtal och cirka 100 mejl, vilket g\u00f6r att arbetet passar dig som trivs i en dynamisk milj\u00f6 d\u00e4r det h\u00e4nder mycket.\nVi erbjuder\nEtt flexibelt arbete d\u00e4r du kan hoppa in vid behov.\nEn plats i ett sammansvetsat team d\u00e4r du blir en del av gemenskapen.\nInbjudningar till kickoffer, teamaktiviteter och sociala aktiviteter precis som \u00f6vriga medarbetare.\nEn arbetsplats med korta beslutsv\u00e4gar och n\u00e4ra samarbete.\nEn chef som \u00e4r rak, empatisk och engagerad i sina medarbetares utveckling. H\u00e4r finns ett genuint intresse f\u00f6r att se m\u00e4nniskor v\u00e4xa, och en ledare som sj\u00e4lv inte tvekar att kavla upp \u00e4rmarna och hj\u00e4lpa till n\u00e4r det beh\u00f6vs.\n\nVi tror att du\n\u00c4r serviceinriktad och tycker om att hj\u00e4lpa m\u00e4nniskor.\nHar l\u00e4tt f\u00f6r att kommunicera i tal och skrift p\u00e5 svenska och engelska.\n\u00c4r trygg i telefon och kan bem\u00f6ta olika typer av m\u00e4nniskor p\u00e5 ett professionellt s\u00e4tt.\nTrivs med att arbeta i ett h\u00f6gt tempo utan att tumma p\u00e5 kvaliteten.\n\u00c4r flexibel och uppskattar variation i ditt arbete.\nTar ansvar och \u00e4r p\u00e5litlig n\u00e4r teamet beh\u00f6ver din hj\u00e4lp.\nVan att jobba med dator och webb anslutningar till bland annat kalendrar och externa system.\n\nTidigare erfarenhet av kundtj\u00e4nst, telefonv\u00e4xel eller liknande arbete \u00e4r meriterande, men det viktigaste \u00e4r din inst\u00e4llning och vilja att ge god service.\nArbetsplats\n\ud83d\udccd Fridhemsplan, Stockholm\nL\u00e5ter det som n\u00e5got f\u00f6r dig? Skicka in din ans\u00f6kan till kundtjanst@axeon.se, \u00e4mne: \"timvikarie till kundservice\"\nVi ser fram emot att h\u00f6ra fr\u00e5n dig!\n\n\nMvh\nKamilla, 0733470903","price":null,"currency":"SEK","status":"active","noindex":true,"location":{"address":"FLEMINGGATAN 68","full_address":null,"city":"STOCKHOLM","country":"SE","latitude":59.335249721469,"longitude":18.027474276625},"metadata":{"region":"Stockholms l\u00e4n","duration":"Tills vidare","employer":"Axeon Teleservice Aktiebolag","postcode":"11245","positions":1,"profession":"Kundtj\u00e4nstmedarbetare","salary_type":"Fast m\u00e5nads- vecko- eller timl\u00f6n","scope_of_work":"0\u2013100 %","working_hours":"Deltid","contact_person":"Kamilla S\u00f6derberg","employment_type":"contract","occupation_field":"Administration, ekonomi, juridik","employer_workplace":"Axeon Teleservice AB","translation_status":"done","experience_required":true,"employment_type_label":"Behovsanst\u00e4llning"},"user_id":null,"is_sponsored":false,"views_count":0,"ai_views_count":2,"ai_vendor_counts":{"anthropic":2},"visibility":"public","submission_source":null,"submission_ai_name":null,"has_owner_email":true,"can_contact_owner":true,"phone":"0733470903","owner_email":"kundtjanst@axeon.se","images":[],"published_at":"2026-08-24T09:57:15+00:00","expires_at":"2026-09-23T23:59:59+00:00","created_at":"2026-08-25T02:59:39+00:00","updated_at":"2026-08-25T03:38:02+00:00"}}