{"data":{"id":180287,"slug":"trafikinformationsspecialist-till-operativ-koordinering-i-malmo","type":"job","title":"Traffic Information Specialist for Operational Coordination in Malm\u00f6","description":"Make a difference. Every day.\n\nSk\u00e5netrafiken's vision is to offer the world's best travel experience and thereby be the obvious choice for people in Sk\u00e5ne. In your work at Sk\u00e5netrafiken, you contribute to a sustainable society and to making Sk\u00e5ne an innovative and attractive region to live, work, and thrive in. For us, public transportation is about much more than just trips. Together with our passengers, we connect people and places every day. Through this, we contribute to well-functioning infrastructure that enables the development of cities and regions where people can live with high quality of life.\n\nStarting in December 2025, Sk\u00e5netrafiken has taken on the responsibility of ordering, coordinating, informing, and following up on replacement traffic services. In December 2026, we enter a new phase. For this, we need to hire more colleagues who want to make a difference for those traveling by public transport in Sk\u00e5ne. We are seeking full-time Traffic Information Specialists for Sk\u00e5netrafiken's Replacement Traffic unit within the Operational Coordination area, currently based in Malm\u00f6.\n\n\n4 position(s).\n\nDUTIES\nThe Replacement Traffic unit is tasked with ordering replacement traffic during train disruptions, monitoring ongoing replacement traffic, and planning for future replacement traffic. We inform and guide our passengers and follow up on the delivery of both emergency and planned replacement traffic together with transport operators. Through this, we want to develop and improve the experience for passengers during train traffic disruptions.\n\nSk\u00e5netrafiken's Operational Coordination activity also has the task of monitoring all traffic for Sk\u00e5netrafiken in real time, which includes neighboring counties and Denmark. We are responsible for producing and publishing traffic information, both acute and planned deviations, via Sk\u00e5netrafiken's digital channels including app, website, and stop displays. We handle external contacts with transport operators, regional traffic companies, press, and collaborate with Trafikverket in the area of disruption information. The assignment also includes reporting deviations internally to colleagues to continuously improve our service and passengers' experience. We work closely with Sk\u00e5netrafiken's operations team during business-critical incidents and other government-initiated events. We communicate all deviation and disruption information to those who interact with customers via chat, social media, and other customer channels, and we manage Sk\u00e5netrafiken's press duty outside office hours.\n\nOur working hours extend around the clock, every day of the year.\n\n\nQUALIFICATIONS\nWe are looking for someone with completed and approved secondary education. You express yourself fluently in Swedish and have good English skills, both spoken and written. It is an advantage if you have experience with replacement traffic, both planned and emergency, as well as experience in traffic management, incident handling, public transportation, or similar operational traffic activities. We also view positively on experience working in time-critical operations with large information flows where information needs to be analyzed, processed, and adapted for different target audiences, as well as operational work, preferably in public sector operations.\n\nYou have good multitasking abilities and thrive in an environment where you need to handle, interpret, and prioritize large amounts of information from several systems and applications simultaneously. You have the ability to quickly transform complex information into clear, accurate, and helpful traffic information for passengers. The role places high demands on stress tolerance, especially during acute incidents that affect traffic and our passengers. You are accustomed to working in an operation where pace can vary from calm periods to intense situations with high demands for quick delivery and clear communication.\n\nAs a person, you collaborate well with others while having the ability to work independently and make decisions that can affect many people. You are flexible and view development and changed working methods positively to meet the needs of the operation and our stakeholders. Since the operation runs around the clock, you need to be able to work shifts, including evenings, nights, and weekends.\n\nWe place great emphasis on personal suitability.\nWe use continuous selection. We warmly welcome your application!\n\nSalary range: 35,000 - 39,000 kr\nLink to current collective agreement can be found here:\nhttps:\/\/skr.se\/kollektivavtal\/huvudoverenskommelsehok\/huvudoverenskommelsehoktmedakademikeralliansen.8206.html\nhttps:\/\/skr.se\/kollektivavtal\/allmannabestammelserab.655.html\n\n\nEmployment type: Permanent position.\nDuration: Start date according to agreement.\n\nRegion Sk\u00e5ne exists so that everyone living in Sk\u00e5ne feels good and has confidence in the future. Through boundless collaboration and care, the best conditions are created for a healthy life\u2014within business, public transportation, culture, and healthcare\u2014in Sk\u00e5ne. Together we make life more possible.\n\nSk\u00e5netrafiken exists for everyone who lives, works, and travels in Sk\u00e5ne. We make sustainable travel easy. Every day, people make approximately 470,000 trips with one of our 14,000 daily bus and train services, plus 6,500 service trips to work, school, healthcare, family, and friends. Our bus and train journeys are labeled with Bra Milj\u00f6val (Good Environmental Choice), and by traveling by public transport, we together contribute to a sustainable society, a better environment, and a vibrant landscape.\n\nAt https:\/\/www.skane.se\/ledigajobb, you can see the status of Region Sk\u00e5ne's recruitments and how many have applied for the positions.\n\nIf you have protected personal information, please contact the contact person listed in the announcement so that your application is handled according to special procedures.\nWhen you apply for a job at Region Sk\u00e5ne, your application becomes public information according to the principle of public access. Your information is processed and stored in accordance with the General Data Protection Regulation (GDPR).\n\nTo staffing and recruitment companies and to those selling job advertisements: We respectfully but firmly decline direct contact from staffing and recruitment companies and sellers of additional job advertisements.","language":"sv","is_translated":true,"title_original":"Trafikinformationsspecialist till Operativ koordinering i Malm\u00f6","description_original":"G\u00f6r skillnad. Varje dag.\r\n\r\nSk\u00e5netrafikens vision \u00e4r att kunna erbjuda v\u00e4rldens b\u00e4sta resa och d\u00e4rigenom vara det sj\u00e4lvklara valet f\u00f6r sk\u00e5ningar. I ditt arbete p\u00e5 Sk\u00e5netrafiken bidrar du till ett h\u00e5llbart samh\u00e4lle och till att Sk\u00e5ne blir en innovativ och attraktiv region att bo, verka och leva i. F\u00f6r oss handlar kollektivtrafik om s\u00e5 mycket mer \u00e4n resor. Tillsammans med v\u00e5ra resen\u00e4rer binder vi samman m\u00e4nniskor och platser varje dag. Genom detta bidrar vi till en v\u00e4lfungerande infrastruktur som m\u00f6jligg\u00f6r utvecklingen av st\u00e4der och regioner d\u00e4r m\u00e4nniskor kan bo och leva med h\u00f6g livskvalitet.\r\n\r\nMed start under december 2025 har Sk\u00e5netrafiken tagit hem uppdraget att best\u00e4lla, koordinera, informera och f\u00f6lja upp ers\u00e4ttningstrafiken. I december 2026 g\u00e5r vi in i en ny fas. F\u00f6r detta beh\u00f6ver vi anst\u00e4lla fler kollegor som vill g\u00f6ra skillnad f\u00f6r de som reser kollektivt i Sk\u00e5ne. Vi s\u00f6ker trafikinformationsspecialister p\u00e5 heltid till Sk\u00e5netrafikens enhet Ers\u00e4ttningstrafik inom omr\u00e5de Operativ koordinering, som f\u00f6r n\u00e4rvarande \u00e4r placerade i Malm\u00f6.\r\n\r\n\r\n4 plats(er). \r\n\r\nARBETSUPPGIFTER\r\nEnhet Ers\u00e4ttningstrafik har som uppdrag att best\u00e4lla ers\u00e4ttningstrafik vid t\u00e5gst\u00f6rningar, \u00f6vervaka p\u00e5g\u00e5ende och planera f\u00f6r kommande ers\u00e4ttningstrafik. Vi informerar och v\u00e4gleder v\u00e5ra resen\u00e4rer och f\u00f6ljer upp leveransen av b\u00e5de akut och planerad ers\u00e4ttningstrafik tillsammans med trafikf\u00f6retag. Vi vill med detta utveckla och f\u00f6rb\u00e4ttra upplevelsen f\u00f6r resen\u00e4r i samband med st\u00f6rningar i t\u00e5gtrafiken. \r\n\r\nSk\u00e5netrafikens verksamhet Operativ koordinering har ocks\u00e5 som uppgift att \u00f6vervaka samtlig trafik f\u00f6r Sk\u00e5netrafiken i realtid, vilket inkluderar angr\u00e4nsande l\u00e4n och Danmark. Vi ansvarar f\u00f6r att producera och publicera trafikinformation, s\u00e5v\u00e4l akuta som planerade avvikelser via Sk\u00e5netrafikens digitala kanaler som app, hemsida och h\u00e5llplatsskyltar. Vi hanterar extern kontakt med bland annat trafikf\u00f6retag, l\u00e4nstrafikbolag, press och samarbetar med Trafikverket inom omr\u00e5det st\u00f6rningsinformation. Uppdraget innefattar \u00e4ven att rapportera avvikelser internt till kollegor f\u00f6r att st\u00e4ndigt ha m\u00f6jlighet att utveckla v\u00e5r leverans och resen\u00e4rers upplevelse. Vi arbetar n\u00e4ra Sk\u00e5netrafikens verksamhetsjour vid verksamhetskritiska incidenter och andra myndighetsinitierade h\u00e4ndelser. Vi kommunicerar all avvikelse- och st\u00f6rningsinformation till de som m\u00f6ter kund via chatt, sociala medier och \u00f6vriga kundkanaler och vi hanterar Sk\u00e5netrafikens pressjour utanf\u00f6r kontorstider. \r\n\r\nV\u00e5ra arbetstider str\u00e4cker sig dygnet runt, alla dagar om \u00e5ret. \r\n\r\n\r\nKVALIFIKATIONER\r\nVi s\u00f6ker dig som har avslutad och godk\u00e4nd gymnasieutbildning. Du uttrycker dig obehindrat p\u00e5 svenska och har goda kunskaper i engelska, b\u00e5de i tal och skrift. Det \u00e4r meriterande om du har erfarenhet av arbete med ers\u00e4ttningstrafik, b\u00e5de planerad och akut, samt erfarenhet av trafikledning, incidenthantering, kollektivtrafik eller annan liknande operativ trafikverksamhet. Vi ser \u00e4ven positivt p\u00e5 erfarenhet av att arbeta i tidskritiska verksamheter med stora informationsfl\u00f6den d\u00e4r information beh\u00f6ver analyseras, bearbetas och anpassas f\u00f6r olika m\u00e5lgrupper samt operativt arbete g\u00e4rna i offentlig verksamhet.\r\n\r\nDu har en god simultanf\u00f6rm\u00e5ga och trivs med att arbeta i en milj\u00f6 d\u00e4r du beh\u00f6ver hantera, tolka och prioritera stora m\u00e4ngder information fr\u00e5n flera system och applikationer samtidigt. Du har f\u00f6rm\u00e5ga att snabbt omvandla komplex information till tydlig, korrekt och v\u00e4gledande trafikinformation f\u00f6r resen\u00e4rer. Rollen st\u00e4ller h\u00f6ga krav p\u00e5 stresst\u00e5lighet, s\u00e4rskilt vid akuta incidenter som p\u00e5verkar trafiken och v\u00e5ra resen\u00e4rer. Du \u00e4r van vid att arbeta i en verksamhet d\u00e4r tempot kan v\u00e4xla fr\u00e5n lugna perioder till intensiva situationer med h\u00f6ga krav p\u00e5 snabba leveranser och tydlig kommunikation.\r\n\r\nSom person samarbetar du v\u00e4l med andra samtidigt som du har f\u00f6rm\u00e5gan att arbeta sj\u00e4lvst\u00e4ndigt och fatta beslut som kan p\u00e5verka m\u00e5nga m\u00e4nniskor. Du \u00e4r flexibel och ser positivt p\u00e5 utveckling och f\u00f6r\u00e4ndrade arbetss\u00e4tt f\u00f6r att m\u00f6ta verksamhetens och v\u00e5ra intressenters behov. Eftersom verksamheten bedrivs dygnet runt beh\u00f6ver du ha m\u00f6jlighet att arbeta skift, inklusive kv\u00e4llar, n\u00e4tter och helger. \r\n\r\nVi l\u00e4gger stor vikt vid personlig l\u00e4mplighet. \r\nVi till\u00e4mpar l\u00f6pande urval. Varmt v\u00e4lkommen med din ans\u00f6kan!\r\n\r\nL\u00f6neintervall: 35000 - 39000 kr\r\nL\u00e4nk till aktuellt kollektivavtal hittar du h\u00e4r:\r\nhttps:\/\/skr.se\/kollektivavtal\/huvudoverenskommelsehok\/huvudoverenskommelsehoktmedakademikeralliansen.8206.html \r\nhttps:\/\/skr.se\/kollektivavtal\/allmannabestammelserab.655.html \r\n\r\n\r\nAnst\u00e4llningsform: Tillsvidareanst\u00e4llning.\r\nVaraktighet:, tilltr\u00e4de: Tilltr\u00e4de enligt \u00f6verenskommelse.\r\n\r\nRegion Sk\u00e5ne finns till f\u00f6r att alla som bor i Sk\u00e5ne ska m\u00e5 bra och k\u00e4nna framtidstro. Genom gr\u00e4nsl\u00f6sa samarbeten och omtanke skapas de b\u00e4sta f\u00f6ruts\u00e4ttningar f\u00f6r ett h\u00e4lsosamt liv  inom n\u00e4ringsliv, kollektivtrafik, kultur och h\u00e4lso- och sjukv\u00e5rd  i Sk\u00e5ne. Tillsammans g\u00f6r vi livet mera m\u00f6jligt. \r\n\r\nSk\u00e5netrafiken finns till f\u00f6r alla som bor, verkar och reser i Sk\u00e5ne. Vi g\u00f6r det enkelt att resa h\u00e5llbart. Varje dag g\u00f6r m\u00e4nniskor cirka 470 000 resor med n\u00e5gon av v\u00e5ra 14 000 dagliga turer med buss och t\u00e5g samt 6 500 serviceresor  till jobbet, skolan, sjukv\u00e5rden, familjen och v\u00e4nnerna. V\u00e5ra resor med bussar och t\u00e5g \u00e4r m\u00e4rkta med Bra Milj\u00f6val och genom att resa kollektivt bidrar vi tillsammans till ett h\u00e5llbart samh\u00e4lle, en b\u00e4ttre milj\u00f6 och ett levande landskap.\r\n\r\nP\u00e5 https:\/\/www.skane.se\/ledigajobb kan du se i vilket skede Region Sk\u00e5nes rekryteringar befinner sig och hur m\u00e5nga som har s\u00f6kt tj\u00e4nsterna. \r\n\r\nOm du har skyddade personuppgifter ska du kontakta den kontaktperson som finns angiven i annonsen s\u00e5 att din ans\u00f6kan blir hanterad enligt s\u00e4rskilda rutiner.\r\nN\u00e4r du s\u00f6ker ett jobb hos Region Sk\u00e5ne blir din ans\u00f6kan en allm\u00e4n handling enligt offentlighetsprincipen. Uppgifterna behandlas och sparas enligt dataskyddsf\u00f6rordningen (GDPR).\r\n\r\nTill bemannings- och rekryteringsf\u00f6retag och till dig som \u00e4r f\u00f6rs\u00e4ljare: Vi undanber oss v\u00e4nligen men best\u00e4mt direktkontakt med bemannings- och rekryteringsf\u00f6retag samt f\u00f6rs\u00e4ljare av ytterligare jobbannonser.","price":null,"currency":"SEK","status":"active","noindex":true,"location":{"address":"Andra Avenyen 7","full_address":null,"city":"Malm\u00f6","country":"SE","latitude":55.60498,"longitude":13.003822},"metadata":{"region":"Sk\u00e5ne l\u00e4n","duration":"Tills vidare","employer":"REGION SK\u00c5NE","postcode":"11111","positions":4,"profession":"Trafikinformat\u00f6r","salary_type":"Fast m\u00e5nads- vecko- eller timl\u00f6n","scope_of_work":"100\u2013100 %","working_hours":"Heltid","contact_person":"Alexandra   Lindwall","employment_type":"full_time","occupation_field":"F\u00f6rs\u00e4ljning, ink\u00f6p, marknadsf\u00f6ring","employer_workplace":"Region Sk\u00e5ne, Sk\u00e5netrafiken","experience_required":true,"employment_type_label":"Vanlig anst\u00e4llning"},"user_id":null,"is_sponsored":false,"views_count":0,"ai_views_count":5,"ai_vendor_counts":{"meta":3,"other":1,"anthropic":1},"visibility":"public","submission_source":null,"submission_ai_name":null,"has_owner_email":true,"can_contact_owner":true,"phone":"0724-634 818","owner_email":"Alexandra.Lindwall@skane.se","images":[],"published_at":"2026-08-31T12:30:09+00:00","expires_at":"2026-09-20T23:59:59+00:00","created_at":"2026-09-01T03:13:53+00:00","updated_at":"2026-09-02T02:48:29+00:00"}}