{"data":{"id":210233,"slug":"trafikinformationsspecialister-till-skanetrafiken-i-malmo","type":"job","title":"Traffic Information Specialists at Sk\u00e5netrafiken in Malm\u00f6","description":"Sk\u00e5netrafiken's vision is to be able to offer the world's best travel experience and thereby be the obvious choice for residents of Sk\u00e5ne. In your work at Sk\u00e5netrafiken, you contribute to a sustainable society and to making Sk\u00e5ne an innovative and attractive region to live, work and thrive in. For us, public transportation is about so much more than trips. Together with our passengers, we connect people and places every day. Together, we contribute to well-functioning infrastructure that enables the development of cities and regions where people can live with high quality of life.\r\n\r\nAt Sk\u00e5netrafiken, we are approximately 500 employees working with business development, procurement, traffic planning, marketing, special transport handling, IT, and customer service. We work to develop our traffic and services so that our customers, currently numbering 475,000 per day, can travel in an easy and sustainable way. Our organization is guided by vision and values with the goal of increasing the number of customers and our customer satisfaction.\r\n\r\nOperative Coordination is responsible for coordinating, producing, informing, and following up on acute disruption information through Sk\u00e5netrafiken's internal and external channels. Together, we guide our passengers through traffic disruptions around the clock.\r\n\r\n3 position(s).\r\n\r\nDUTIES\r\nWe now have the opportunity to welcome three new colleagues! The position consists of a temporary contract for approximately ten months and two part-time positions.\r\n\r\nOur task is to monitor all traffic for Sk\u00e5netrafiken in real-time, which includes adjacent counties and Denmark. We are responsible for producing and publishing traffic information for both acute and planned disruptions via Sk\u00e5netrafiken's digital channels such as app, website, and stop displays. We handle external contact with traffic companies, Trafikverket, and emergency services regarding disruption information.\r\n\r\nThe assignment also includes reporting disruption information for follow-up to the relevant business areas so they can monitor our delivery to passengers. We are the primary contact for Sk\u00e5netrafiken's operations duty team in incidents that affect business-critical areas or other government-initiated events. We communicate all disruption and incident information to those who interact with customers via chat, social media, and other customer channels. Our unit also handles Sk\u00e5netrafiken's press during on-call hours.\r\n\r\nWorking hours span the entire 24-hour cycle, all days of the year.\r\n\r\nQUALIFICATIONS\r\nYou have a valid upper secondary education and preferably post-secondary education that the employer deems relevant for the position. In addition, you have strong knowledge of Swedish and English in both speech and writing. You have good experience working with large amounts of information in time-intensive operations to interpret and adapt information for a targeted audience. You also have experience in performing operative work, preferably in public sector operations. We consider it an asset if you have experience with substitute transportation, both acute and planned. Additionally, experience with traffic management, incident handling, public transportation, or similar is an advantage. Good understanding of Danish is also beneficial.\r\n\r\nAs a person, you have good multitasking ability and can read and interpret large amounts of information from multiple systems and applications simultaneously and convert this to publish clear and informative disruption information to passengers. You can work at varying pace, from calm situations to high-tempo situations where multiple parties expect immediate response. Furthermore, you have good ability to collaborate effectively in a team as well as independently with ease in making decisions that affect many. You are flexible and understand that through development we change work methods to meet the needs of our various stakeholders. We place great importance on personal suitability.\r\n\r\nSalary range: 35000 - 39000 kr\r\nLink to current collective agreement can be found here:\r\nhttps:\/\/skr.se\/kollektivavtal\/huvudoverenskommelsehok\/huvudoverenskommelsehokmedofrallmankommunalverksamhet.8207.html\r\nhttps:\/\/skr.se\/kollektivavtal\/allmannabestammelserab.655.html\r\n\r\nWarm welcome to submit your application today!\r\n\r\nEmployment form: Fixed-term employment.\r\nDuration, start date: Start as soon as possible by agreement.\r\nThe position consists of three roles, one temporary contract and two part-time positions.\r\n\r\nRegion Sk\u00e5ne exists so that everyone living in Sk\u00e5ne feels good and has confidence in the future. Through boundless collaboration and care, the best conditions are created for a healthy life within business, public transportation, culture, and health and medical care in Sk\u00e5ne. Together we make life more possible.\r\n\r\nSk\u00e5netrafiken exists for everyone who lives, works, and travels in Sk\u00e5ne. We make it easy to travel sustainably. Every day, people make approximately 470,000 journeys using one of our 14,000 daily trips by bus and train as well as 6,500 service trips to work, school, healthcare, family, and friends. Our bus and train journeys are marked with Ecolabeled and by traveling by public transport we together contribute to a sustainable society, a better environment, and a living landscape.\r\n\r\nOn https:\/\/www.skane.se\/ledigajobb you can see which stage Region Sk\u00e5ne's recruitments are in and how many have applied for the positions.\r\n\r\nIf you have protected personal information, you should contact the contact person specified in the notice so that your application is handled according to special procedures.\r\nWhen you apply for a job at Region Sk\u00e5ne, your application becomes a public document according to the principle of public access. The information is processed and stored according to the General Data Protection Regulation (GDPR).\r\n\r\nTo staffing and recruitment companies and to you who are salespeople: We politely but firmly decline direct contact from staffing and recruitment companies as well as sellers of additional job postings.","language":"sv","is_translated":true,"title_original":"Trafikinformationsspecialister till Sk\u00e5netrafiken i Malm\u00f6","description_original":"Sk\u00e5netrafikens vision \u00e4r att kunna erbjuda v\u00e4rldens b\u00e4sta resa och d\u00e4rigenom vara det sj\u00e4lvklara valet f\u00f6r sk\u00e5ningar. I ditt arbete p\u00e5 Sk\u00e5netrafiken bidrar du till ett h\u00e5llbart samh\u00e4lle och till att Sk\u00e5ne blir en innovativ och attraktiv region att bo, verka och leva i. F\u00f6r oss handlar kollektivtrafik om s\u00e5 mycket mer \u00e4n resor. Tillsammans med v\u00e5ra resen\u00e4rer binder vi samman m\u00e4nniskor och platser varje dag. Tillsammans bidrar vi till en v\u00e4lfungerande infrastruktur som m\u00f6jligg\u00f6r utvecklingen av st\u00e4der och regioner d\u00e4r m\u00e4nniskor kan bo och leva med h\u00f6g livskvalitet.\r\n\r\nP\u00e5 Sk\u00e5netrafiken \u00e4r vi cirka 500 anst\u00e4llda som arbetar med verksamhetsutveckling, upphandling, trafikplanering, marknadsf\u00f6ring, f\u00e4rdtj\u00e4nsthandl\u00e4ggning, IT och kundservice. Vi arbetar med att utveckla v\u00e5r trafik och v\u00e5ra tj\u00e4nster f\u00f6r att v\u00e5ra kunder, som i dagsl\u00e4get uppg\u00e5r till 475 000 om dagen, ska kunna resa p\u00e5 ett enkelt och h\u00e5llbart s\u00e4tt. V\u00e5r organisation \u00e4r visions- och v\u00e4rderingsstyrd med m\u00e5l att \u00f6ka antalet kunder och v\u00e5r kundn\u00f6jdhet.\r\n\r\nOperativ koordinering ansvarar f\u00f6r att koordinera, producera, informera och f\u00f6lja upp akut st\u00f6rningsinformation i Sk\u00e5netrafikens interna och externa kanaler. Tillsammans leder vi v\u00e5ra resen\u00e4rer genom trafikst\u00f6rningar dygnet runt.\r\n\r\n3 plats(er). \r\n\r\nARBETSUPPGIFTER\r\nVi har nu m\u00f6jlighet att v\u00e4lkomna tre nya kollegor till oss! Annonsen avser ett vikariat p\u00e5 cirka tio m\u00e5nader och tv\u00e5 timanst\u00e4llningar.\r\n\r\nV\u00e5r uppgift \u00e4r att \u00f6vervaka samtlig trafik f\u00f6r Sk\u00e5netrafiken i realtid, detta inkluderar angr\u00e4nsande l\u00e4n och Danmark. Vi ansvarar f\u00f6r att producera och publicera trafikinformation, i s\u00e5v\u00e4l akuta som planerade avvikelser via Sk\u00e5netrafikens digitala kanaler som app, hemsida och h\u00e5llplatsskyltar. Vi hanterar extern kontakt med trafikf\u00f6retag, Trafikverket samt r\u00e4ddningstj\u00e4nsten inom omr\u00e5det st\u00f6rningsinformation.\r\n\r\nUppdraget innefattar \u00e4ven att rapportera avvikande st\u00f6rningsinformation f\u00f6r uppf\u00f6ljning till aktuella aff\u00e4rsomr\u00e5de f\u00f6r att de i sin tur ska kunna f\u00f6lja upp v\u00e5r leverans ut mot resen\u00e4r. Vi \u00e4r fr\u00e4msta kontakten till Sk\u00e5netrafikens verksamhetsjour vid incidenter som p\u00e5verkar verksamhetskritiska omr\u00e5de eller andra myndighetsinitierade h\u00e4ndelser. Vi kommunicerar all avvikelse- och st\u00f6rningsinformation till de som m\u00f6ter kund via chatt, sociala medier och \u00f6vriga kundkanaler. V\u00e5r enhet hanterar \u00e4ven Sk\u00e5netrafikens press under jourtid.\r\n\r\nArbetstiderna str\u00e4cker sig \u00f6ver hela dygnet, \u00e5rets alla dagar.\r\n\r\nKVALIFIKATIONER\r\nDu som s\u00f6ker har en godk\u00e4nd gymnasieutbildning och g\u00e4rna eftergymnasial utbildning som arbetsgivaren bed\u00f6mer relevant f\u00f6r tj\u00e4nsten. D\u00e4rtill har du goda kunskaper i svenska och engelska i s\u00e5v\u00e4l tal som skrift. Du har god vana av att arbeta med stor m\u00e4ngd information i tidsintensiv verksamhet f\u00f6r att tyda och omarbeta information till riktad m\u00e5lgrupp. Likas\u00e5 har du erfarenhet av utf\u00f6rande av operativt arbete, g\u00e4rna i offentlig verksamhet. Vi ser det som meriterande om du har erfarenhet av arbete med ers\u00e4ttningstrafik, b\u00e5de akut och planerad. D\u00e4rtill \u00e4r erfarenhet av arbete med trafikledning, incidenthantering, kollektivtrafik eller liknande meriterande. God f\u00f6rst\u00e5else i danska \u00e4r ocks\u00e5 f\u00f6rdelaktigt.\r\n\r\nSom person har du god simultanf\u00f6rm\u00e5ga och kan l\u00e4sa av och tyda stor m\u00e4ngd information fr\u00e5n flera system och applikationer samtidigt och omvandla detta f\u00f6r att publicera tydlig och v\u00e4gledande st\u00f6rningsinformation till resen\u00e4r. Du kan utf\u00f6ra arbete i skiftande tempo, fr\u00e5n lugnt l\u00e4ge till h\u00f6gt tempo i en sits d\u00e4r flertalet instanser f\u00f6rv\u00e4ntar sig direkt. Vidare har du god f\u00f6rm\u00e5ga att samarbeta effektivt i team men \u00e4ven sj\u00e4lvst\u00e4ndigt med enkelhet i att ta beslut som p\u00e5verkar m\u00e5nga. Du \u00e4r flexibel och har f\u00f6rst\u00e5else f\u00f6r att vi genom utveckling f\u00f6r\u00e4ndrar arbetss\u00e4tt f\u00f6r att m\u00f6ta v\u00e5ra olika intressenters behov. Vi l\u00e4gger stor vikt vid personlig l\u00e4mplighet.\r\n\r\nL\u00f6neintervall: 35000 - 39000 kr\r\nL\u00e4nk till aktuellt kollektivavtal hittar du h\u00e4r:\r\nhttps:\/\/skr.se\/kollektivavtal\/huvudoverenskommelsehok\/huvudoverenskommelsehokmedofrallmankommunalverksamhet.8207.html\r\nhttps:\/\/skr.se\/kollektivavtal\/allmannabestammelserab.655.html\r\n\r\nVarmt v\u00e4lkommen med din ans\u00f6kan redan idag!\r\n\r\nAnst\u00e4llningsform: Tidsbegr\u00e4nsad anst\u00e4llning.\r\nVaraktighet:, tilltr\u00e4de: Tilltr\u00e4de snarast enligt \u00f6verenskommelse.\r\nAnnonsen avser tre tj\u00e4nster, ett vikariat och tv\u00e5 timanst\u00e4llningar. .\r\n\r\nRegion Sk\u00e5ne finns till f\u00f6r att alla som bor i Sk\u00e5ne ska m\u00e5 bra och k\u00e4nna framtidstro. Genom gr\u00e4nsl\u00f6sa samarbeten och omtanke skapas de b\u00e4sta f\u00f6ruts\u00e4ttningar f\u00f6r ett h\u00e4lsosamt liv  inom n\u00e4ringsliv, kollektivtrafik, kultur och h\u00e4lso- och sjukv\u00e5rd  i Sk\u00e5ne. Tillsammans g\u00f6r vi livet mera m\u00f6jligt. \r\n\r\nSk\u00e5netrafiken finns till f\u00f6r alla som bor, verkar och reser i Sk\u00e5ne. Vi g\u00f6r det enkelt att resa h\u00e5llbart. Varje dag g\u00f6r m\u00e4nniskor cirka 470 000 resor med n\u00e5gon av v\u00e5ra 14 000 dagliga turer med buss och t\u00e5g samt 6 500 serviceresor  till jobbet, skolan, sjukv\u00e5rden, familjen och v\u00e4nnerna. V\u00e5ra resor med bussar och t\u00e5g \u00e4r m\u00e4rkta med Bra Milj\u00f6val och genom att resa kollektivt bidrar vi tillsammans till ett h\u00e5llbart samh\u00e4lle, en b\u00e4ttre milj\u00f6 och ett levande landskap.\r\n\r\nP\u00e5 https:\/\/www.skane.se\/ledigajobb kan du se i vilket skede Region Sk\u00e5nes rekryteringar befinner sig och hur m\u00e5nga som har s\u00f6kt tj\u00e4nsterna. \r\n\r\nOm du har skyddade personuppgifter ska du kontakta den kontaktperson som finns angiven i annonsen s\u00e5 att din ans\u00f6kan blir hanterad enligt s\u00e4rskilda rutiner.\r\nN\u00e4r du s\u00f6ker ett jobb hos Region Sk\u00e5ne blir din ans\u00f6kan en allm\u00e4n handling enligt offentlighetsprincipen. Uppgifterna behandlas och sparas enligt dataskyddsf\u00f6rordningen (GDPR).\r\n\r\nTill bemannings- och rekryteringsf\u00f6retag och till dig som \u00e4r f\u00f6rs\u00e4ljare: Vi undanber oss v\u00e4nligen men best\u00e4mt direktkontakt med bemannings- och rekryteringsf\u00f6retag samt f\u00f6rs\u00e4ljare av ytterligare jobbannonser.","price":null,"currency":"SEK","status":"active","noindex":true,"location":{"address":"Andra Avenyen 7","full_address":null,"city":"Malm\u00f6","country":"SE","latitude":55.608403507675,"longitude":13.00701437933},"metadata":{"region":"Sk\u00e5ne l\u00e4n","duration":"Tills vidare","employer":"REGION SK\u00c5NE","postcode":"21125","positions":3,"profession":"Trafikinformat\u00f6r","salary_type":"Fast m\u00e5nads- vecko- eller timl\u00f6n","scope_of_work":"100\u2013100 %","working_hours":"Heltid","contact_person":"Tarek   Hassanin, Enhetschef","employment_type":"full_time","occupation_field":"F\u00f6rs\u00e4ljning, ink\u00f6p, marknadsf\u00f6ring","employer_workplace":"Region Sk\u00e5ne, Sk\u00e5netrafiken","translation_status":"done","experience_required":true,"employment_type_label":"Vanlig anst\u00e4llning"},"user_id":null,"is_sponsored":false,"views_count":0,"ai_views_count":2,"bot_views_count":0,"ai_vendor_counts":{"openai":1,"anthropic":1},"visibility":"public","submission_source":null,"submission_ai_name":null,"has_owner_email":true,"can_contact_owner":true,"phone":"0722-047265","owner_email":"Tarek.Hassanin@skanetrafiken.se","images":[],"published_at":"2026-09-14T14:30:09+00:00","expires_at":"2026-09-28T23:59:59+00:00","created_at":"2026-09-15T03:21:47+00:00","updated_at":"2026-09-15T04:01:08+00:00"}}