{"data":{"id":170291,"slug":"trafikutvecklare-till-skanetrafiken-enhet-pagatagen-i-hassleholm","type":"job","title":"Traffic Developer for Sk\u00e5netrafiken's P\u00e5gat\u00e5gen Unit in H\u00e4ssleholm","description":"Sk\u00e5netrafiken's vision is to offer the world's best travel experience and thereby be the obvious choice for people in Sk\u00e5ne. In your work at Sk\u00e5netrafiken, you contribute to a sustainable society and to making Sk\u00e5ne an innovative and attractive region to live, work, and thrive in. For us, public transport is about so much more than just journeys. Together with our passengers, we connect people and places every day. Together we contribute to a well-functioning infrastructure that enables the development of cities and regions where people can live with high quality of life.\r\n\r\nDo you have a strong interest in driving development from a passenger perspective? Do you want to be part of creating the world's best travel experience by helping develop one of Sweden's largest train contracts? Then the role of traffic developer with a focus on traffic development and customer experience is for you.\r\n\r\nThe Train Business Area is responsible for all train traffic and replacement services within Sk\u00e5netrafiken through P\u00e5gat\u00e5gen and \u00d6resundst\u00e5gen. The business area consists of three units: P\u00e5gat\u00e5gen, \u00d6resundst\u00e5g, and Operations and Vehicles. Our trains are staffed and maintained by subcontractors through procured traffic contracts. Together with our partners, we strive to deliver and develop reliable train traffic and an attractive travel experience for our customers.\r\n\r\nWe are facing an eventful and exciting period in the coming years with the conclusion of the existing contract and the establishment of P\u00e5gat\u00e5gen's new traffic contract. Since our previous traffic developer has moved on within Sk\u00e5netrafiken, we are now recruiting a new colleague with a focus on traffic development and customer experience. You will have the opportunity to work in a driven and ambitious team where everyone contributes to the whole through their unique expertise. The team includes specialists in traffic development, contract responsibility for replacement services, and infrastructure projects related to our stations.\r\n\r\n1 position(s).\r\n\r\nJOB RESPONSIBILITIES\r\nAs a traffic developer, you have an important role in driving the development of our business in an innovative and sustainable way from a traffic and customer perspective. You are part of the P\u00e5gat\u00e5gen unit but drive development of operations across the entire business area. Based on the customer's entire journey, you monitor and analyze delivery and prepare well-substantiated decision-making documents with development proposals that create value for both customer and business. Following developments in the industry broadly, being well-versed in business conditions, and understanding which requirements we need to meet and set are part of your responsibilities. As a traffic developer, you continuously focus on how you and your colleagues can develop the customer experience for our passengers, at both operational and tactical levels.\r\n\r\nYou are part of P\u00e5gat\u00e5gen business's collaboration organization together with the service provider and participate in forums for customer contact and traffic. Work in these forums aims to ensure the right level of service and information before, during, and after the customer's journey. Monitoring, analyzing, and financially managing that traffic is carried out according to the contract in an optimal way that creates the most value for customers is also part of your responsibilities. You monitor delivery to customers based on customer surveys and requirements set out in our contracts. You also ensure in-depth analyses and proposals for measures in case of quality deficiencies. The work includes developing, implementing, and monitoring activity plans together with the service provider. A large part of the business area's operations are conducted in various forms of projects. You are expected to lead and participate in internal and external projects with a focus on developing customer experience and traffic. In your work, you strive to increase collaboration both between different departments at Sk\u00e5netrafiken and within the P\u00e5gat\u00e5gen business as a whole.\r\n\r\nQUALIFICATIONS\r\nWe are looking for someone with relevant higher education or university education, or other education or experience that we deem relevant for the position. In addition, you have several years of experience in a similar role as project manager, traffic developer, business developer, and\/or requirement setter between client and within your own organization as well as with external partners. Furthermore, you have experience leading, driving development, and proposing and implementing development activities that have created value for customers and business. You also have very good knowledge of Swedish and English in speech and writing, and you are an experienced user with very good knowledge of Excel. It is meritorious if you have worked in a politically governed organization and\/or within the railway industry or public sector.\r\n\r\nTo thrive and succeed in this role, we believe you are an independent person with good analytical skills and a holistic perspective that helps you identify development opportunities and see connections that affect the customer experience. You take responsibility for driving your work forward and have the ability to motivate and bring others along to create results and achieve common goals. As a person, you are curious, creative, solution-oriented, and have a knack for transforming complex information into clear and well-founded decision-making documents. As this role involves many contact points, you are a good communicator who builds trust and creates good collaborations.\r\n\r\nFor us, it is self-evident that you can be a good ambassador for our values: welcoming, driven, considerate, and respectful. With your engagement and positive attitude, you contribute to a workplace where we support each other, develop, and work together to build a sustainable future. Great importance is placed on personal suitability.\r\n\r\nWe warmly welcome your application today!\r\n\r\nEmployment Form: Permanent employment.\r\nDuration: Permanent.\r\n\r\nSk\u00e5netrafiken exists for everyone who lives, works, and travels in Sk\u00e5ne. We make sustainable travel easy. Every day, approximately 470,000 journeys are made with one of our 14,000 daily trips by bus and train, plus 6,500 service journeys to work, school, healthcare, family, and friends. Our journeys by bus and train are marked with the Good Environmental Choice label, and by traveling by public transport, we together contribute to a sustainable society, a better environment, and a living landscape.\r\nIf you have protected personal information, you should contact the contact person specified in the advertisement so that your application is handled according to special procedures.\r\nWhen you apply for a job at Region Sk\u00e5ne, your application becomes a public document according to the principle of public access. The information is processed and stored according to the Data Protection Regulation (GDPR).","language":"sv","is_translated":true,"title_original":"Trafikutvecklare till Sk\u00e5netrafiken enhet P\u00e5gat\u00e5gen i H\u00e4ssleholm","description_original":"Sk\u00e5netrafikens vision \u00e4r att kunna erbjuda v\u00e4rldens b\u00e4sta resa och d\u00e4rigenom vara det sj\u00e4lvklara valet f\u00f6r sk\u00e5ningar. I ditt arbete p\u00e5 Sk\u00e5netrafiken bidrar du till ett h\u00e5llbart samh\u00e4lle och till att Sk\u00e5ne blir en innovativ och attraktiv region att bo, verka och leva i. F\u00f6r oss handlar kollektivtrafik om s\u00e5 mycket mer \u00e4n resor. Tillsammans med v\u00e5ra resen\u00e4rer binder vi samman m\u00e4nniskor och platser varje dag. Tillsammans bidrar vi till en v\u00e4lfungerande infrastruktur som m\u00f6jligg\u00f6r utvecklingen av st\u00e4der och regioner d\u00e4r m\u00e4nniskor kan bo och leva med h\u00f6g livskvalitet.\r\n\r\nHar du ett stort intresse f\u00f6r att driva utveckling ur ett resen\u00e4rsperspektiv? Vill du vara delaktig i att skapa- V\u00e4rldens b\u00e4sta resa genom att vara med och utveckla ett av Sveriges st\u00f6rsta t\u00e5gavtal? D\u00e5 \u00e4r rollen som trafikutvecklare med fokus p\u00e5 trafikutveckling och kundm\u00f6te n\u00e5got f\u00f6r dig.\r\n\r\nAff\u00e4rsomr\u00e5de T\u00e5g ansvarar f\u00f6r all t\u00e5gtrafik och ers\u00e4ttningstrafik inom Sk\u00e5netrafiken genom P\u00e5gat\u00e5gen och \u00d6resundst\u00e5gen. Aff\u00e4rsomr\u00e5det best\u00e5r av tre enheter; P\u00e5gat\u00e5gen, \u00d6resundst\u00e5g samt Drift och Fordon. V\u00e5ra t\u00e5g bemannas och underh\u00e5lls av underleverant\u00f6rer genom upphandlade trafikavtal. Tillsammans med v\u00e5ra partners str\u00e4var vi efter att leverera och utveckla en p\u00e5litlig t\u00e5gtrafik och en attraktiv resa f\u00f6r v\u00e5ra kunder. \r\n\r\nVi st\u00e5r inf\u00f6r en h\u00e4ndelserik och sp\u00e4nnande fas de n\u00e4rmaste \u00e5ren med avslut av befintligt avtal samt etablering av P\u00e5gat\u00e5gens nya trafikavtal. D\u00e5 v\u00e5r tidigare trafikutvecklare g\u00e5tt vidare inom Sk\u00e5netrafiken rekryterar vi nu en ny kollega med fokus p\u00e5 trafikutveckling och kundupplevelse. Du ges m\u00f6jlighet att arbeta i ett drivet och ambiti\u00f6st team d\u00e4r alla bidrar till helheten genom sin unika kompetens. I teamet ing\u00e5r specialister inom trafikutveckling, avtalsansvar f\u00f6r ers\u00e4ttningstrafik samt infrastrukturprojekt kopplat till v\u00e5ra stationer.\r\n\r\n1 plats(er). \r\n\r\nARBETSUPPGIFTER\r\nSom trafikutvecklare har du en viktig roll i att, p\u00e5 ett innovativt och h\u00e5llbart s\u00e4tt, driva utvecklingen av v\u00e5ra aff\u00e4rer ur ett trafik- och kundperspektiv. Du ing\u00e5r i enhet P\u00e5gat\u00e5gen men driver utveckling av verksamheten sett till hela aff\u00e4rsomr\u00e5det. Med utg\u00e5ngspunkt i kundens hela resa f\u00f6ljer du upp och analyserar leveransen samt tar fram v\u00e4l underbyggda beslutsunderlag med utvecklingsf\u00f6rslag vilka skapar v\u00e4rde f\u00f6r b\u00e5de kund och verksamhet. Att f\u00f6lja utvecklingen inom branschen i stort, vara v\u00e4l insatt i aff\u00e4rsf\u00f6ruts\u00e4ttningarna samt f\u00f6rst\u00e5 vilka krav vi b\u00e5de ska m\u00f6ta och st\u00e4lla ing\u00e5r i dina arbetsuppgifter. Som trafikutvecklare har du hela tiden fokus p\u00e5 hur du och dina kollegor kan utveckla kundupplevelsen f\u00f6r v\u00e5ra kunder, p\u00e5 s\u00e5v\u00e4l operativ som taktisk niv\u00e5.\r\n\r\nDu ing\u00e5r i P\u00e5gat\u00e5genaff\u00e4rens samverkansorganisation tillsammans med leverant\u00f6r, samt deltar i forum f\u00f6r kundm\u00f6te och trafik. Arbetet i forumen syftar till att s\u00e4kra r\u00e4tt niv\u00e5 av service och information f\u00f6re, under och efter kundens resa. \u00c4ven att f\u00f6lja upp, analysera och ekonomiskt hantera att trafiken genomf\u00f6rs enligt avtal p\u00e5 ett optimalt s\u00e4tt utifr\u00e5n vilket som skapar mest v\u00e4rde f\u00f6r kunderna, ing\u00e5r i dina arbetsuppgifter. Du \u00e4r med och f\u00f6ljer upp leveransen till kund utifr\u00e5n kundunders\u00f6kningar och kravst\u00e4llning i v\u00e5ra avtal. Du s\u00e4krar \u00e4ven f\u00f6rdjupade analyser och f\u00f6rslag p\u00e5 \u00e5tg\u00e4rder vid bristande kvalitet. I arbetet ing\u00e5r att tillsammans med leverant\u00f6r ta fram, genomf\u00f6ra och f\u00f6lja upp aktivitetsplaner. En stor del av aff\u00e4rsomr\u00e5dets verksamhet drivs i olika former av projekt. Du f\u00f6rv\u00e4ntas leda och delta i interna och externa projekt med fokus p\u00e5 utveckling av exempelvis kundm\u00f6te och trafikutveckling. I ditt arbete verkar du f\u00f6r att \u00f6ka samarbetet s\u00e5v\u00e4l mellan Sk\u00e5netrafikens olika avdelningar som i P\u00e5gat\u00e5genaff\u00e4ren i stort.\r\n\r\nKVALIFIKATIONER\r\nVi s\u00f6ker dig som har en relevant h\u00f6gskole-\/universitetsutbildning alternativ annan utbildning eller erfarenhet som vi bed\u00f6mer som relevant f\u00f6r tj\u00e4nsten. D\u00e4rtill har du n\u00e5gra \u00e5rs erfarenhet av en liknande roll som projektledare, trafikutvecklare, aff\u00e4rsutvecklare och\/eller kravst\u00e4llare mellan best\u00e4llare inom den egna organisationen men \u00e4ven mot externa partners. Vidare har du erfarenhet av att av att leda, driva utveckling samt f\u00f6resl\u00e5 och genomf\u00f6ra utvecklingsaktiviteter som skapat v\u00e4rde f\u00f6r kund och verksamhet. Du har \u00e4ven mycket goda kunskaper i svenska och engelska i tal och skrift samt \u00e4r en van anv\u00e4ndare och har mycket goda kunskaper i Excel. Det \u00e4r meriterande om du har arbetat i en politiskt styrd organisation och\/eller inom j\u00e4rnv\u00e4gsbranschen eller offentlig sektor.  \r\n\r\nF\u00f6r att trivas och lyckas i rollen tror vi att du \u00e4r en sj\u00e4lvst\u00e4ndig person som har en god analytisk f\u00f6rm\u00e5ga och ett helhetsperspektiv som hj\u00e4lper dig att identifiera utvecklingsm\u00f6jligheter och se samband som p\u00e5verkar kundupplevelsen. Du tar ansvar f\u00f6r att driva ditt arbete fram\u00e5t och har f\u00f6rm\u00e5ga att motivera och f\u00e5 med dig andra f\u00f6r att skapa resultat och uppn\u00e5 gemensamma m\u00e5l. Som person \u00e4r du nyfiken, kreativ, l\u00f6sningsorienterad och har l\u00e4tt f\u00f6r att omvandla komplex information till tydliga och v\u00e4lgrundade beslutsunderlag. D\u00e5 rollen inneb\u00e4r m\u00e5nga kontaktytor \u00e4r du en god kommunikat\u00f6r som bygger f\u00f6rtroende och skapar goda samarbeten. \r\n\r\nF\u00f6r oss \u00e4r det sj\u00e4lvklarhet att du kan vara en god ambassad\u00f6r f\u00f6r v\u00e5ra v\u00e4rderingar: v\u00e4lkomnande, drivande, omtanke och respekt. Med ditt engagemang och positiva f\u00f6rh\u00e5llningss\u00e4tt bidrar du till en arbetsplats d\u00e4r vi st\u00f6ttar varandra, utvecklas och arbetar tillsammans f\u00f6r att bygga en h\u00e5llbar framtid. Stor vikt l\u00e4ggs vid personlig l\u00e4mplighet.\r\n\r\nVarmt v\u00e4lkommen med din ans\u00f6kan redan idag!\r\n\r\nAnst\u00e4llningsform: Tillsvidareanst\u00e4llning.\r\nVaraktighet: Tillsvidare.\r\n\r\nSk\u00e5netrafiken finns till f\u00f6r alla som bor, verkar och reser i Sk\u00e5ne. Vi g\u00f6r det enkelt att resa h\u00e5llbart. Varje dag g\u00f6r m\u00e4nniskor cirka 470 000 resor med n\u00e5gon av v\u00e5ra 14 000 dagliga turer med buss och t\u00e5g samt 6 500 serviceresor till jobbet, skolan, sjukv\u00e5rden, familjen och v\u00e4nnerna. V\u00e5ra resor med bussar och t\u00e5g \u00e4r m\u00e4rkta med Bra Milj\u00f6val och genom att resa kollektivt bidrar vi tillsammans till ett h\u00e5llbart samh\u00e4lle, en b\u00e4ttre milj\u00f6 och ett levande landskap.\r\nOm du har skyddade personuppgifter ska du kontakta den kontaktperson som finns angiven i annonsen s\u00e5 att din ans\u00f6kan blir hanterad enligt s\u00e4rskilda rutiner. N\u00e4r du s\u00f6ker ett jobb hos Region Sk\u00e5ne blir din ans\u00f6kan en allm\u00e4n handling enligt offentlighetsprincipen. Uppgifterna behandlas och sparas enligt dataskyddsf\u00f6rordningen (GDPR).","price":null,"currency":"SEK","status":"active","noindex":true,"location":{"address":"Andra Avenyen 7","full_address":null,"city":"h\u00e4ssleholm","country":"SE","latitude":56.157138005077,"longitude":13.759094641146},"metadata":{"region":"Sk\u00e5ne l\u00e4n","duration":"Tills vidare","employer":"REGION SK\u00c5NE","postcode":"28148","positions":1,"profession":"Handl\u00e4ggare, offentlig f\u00f6rvaltning\/Utredare, offentlig f\u00f6rvaltning","salary_type":"Fast m\u00e5nads- vecko- eller timl\u00f6n","scope_of_work":"100\u2013100 %","working_hours":"Heltid","contact_person":"Jenny   Bj\u00f6rkman, Vision","employment_type":"full_time","occupation_field":"Administration, ekonomi, juridik","employer_workplace":"Region Sk\u00e5ne, Sk\u00e5netrafiken","experience_required":true,"employment_type_label":"Vanlig anst\u00e4llning"},"user_id":null,"is_sponsored":false,"views_count":3,"ai_views_count":5,"ai_vendor_counts":{"other":2,"openai":2,"anthropic":1},"visibility":"public","submission_source":null,"submission_ai_name":null,"has_owner_email":true,"can_contact_owner":true,"phone":"0768-870312","owner_email":"Jenny.Bjorkman@skanetrafiken.se","images":[],"published_at":"2026-08-24T13:10:07+00:00","expires_at":"2026-09-06T23:59:59+00:00","created_at":"2026-08-25T03:18:17+00:00","updated_at":"2026-09-01T02:43:00+00:00"}}