{"data":{"id":162088,"slug":"transportkoordinator-kundtjanst-till-world-courier","type":"job","title":"Transport Coordinator \/ Customer Service at World Courier","description":"Do you want to take the next step in your career as a transport coordinator at an international company with world-class customer service? Are you a quality-conscious, meticulous, and service-oriented person who wants to be part of ensuring life-critical transports through World Courier's unique logistics service?\n\nAbout the Position\nThis is a consulting assignment for 12 months with good opportunities for extension and possible transition to employment with World Courier in the long term.\n\nAbout the Company\nWorld Courier offers complete logistics solutions to companies primarily in the pharmaceutical industry and specializes in temperature-controlled and time-sensitive transports. Their vision is to improve global health and therefore implements world-class logistics processes by having experienced staff, global offices worldwide, and broad market expertise. They also ensure optimal handling, transport, and delivery of vital health products.\n\nWorld Courier was founded in 1969 in Stamford, Connecticut (USA). In April 2012, World Courier was acquired by AmerisourceBergen, now Cencora, one of the world's largest service companies for the pharmaceutical industry, and today has offices in over 50 different countries. At the Swedish office in Arlandastad, 36 people work in a young environment characterized by the small company's family spirit as well as the global group's international contacts and dynamic environment.\n\nDuties\nAs a transport coordinator, you will be part of a team of 14 people. In your role, you will receive thorough introduction and work closely with others in the team during your training period. The duties include receiving calls and emails from customers regarding transport bookings. You then plan and execute a transport service where parameters such as route, transport method, and packaging materials are tailored according to the customer's wishes and the product's specifications. You also assist customers with customs documents and communicate with the freight forwarder who then picks up the shipment. The role also includes responsibility for making flight bookings, customs clearance, labeling, and preparation of packaging materials as well as transport tracking.\n\nThe position is full-time and working hours vary between 08:00-18:00, Monday to Friday.\nRegular working hours are 08:00-16:30 but every ninth week you work 09:30-18:00.\nThe frequency of the week you work 09:30-18:00 may change and is based on the number of people employed within the department.\n\nEducation, Experience, and Personal Qualities\n\u2022 Completed secondary education\n\u2022 1-3 years of experience in customer service for business customers\n\u2022 Fluent in spoken and written Swedish and English\n\u2022 Good system skills and good knowledge of Office Suite\n\u2022 B-category driver's license\n\u2022 Meriting: Experience in forwarding and transport\n\u2022 Meriting: Knowledge of Finnish\n\nIn this recruitment process, we place greater emphasis on personal qualities than previous work experience. The role requires you to be meticulous as a lot of documentation needs to be performed and you work with many important customers. Good service is a given for you, and you always do your best to give the customer the best experience from start to finish. Furthermore, you collaborate a lot with your colleagues but after a while you will need to take great responsibility for your own work. We therefore see that you are a self-driven and initiative-taking person who is not afraid to make important decisions.\n\nOther Information\nStart: Immediate Position: Arlandastad Salary: By agreement\n\nWe use a competence-based methodology in all recruitment processes to ensure unbiased selection. We also use continuous selection, which means we remove the job posting when enough candidates have applied. If you become relevant for the position, we will contact you for an initial phone interview. Regardless of whether you move forward in the process or not, you will receive feedback on your application.\n\nQuestions? Feel free to get in touch!\n\ud83d\udce7 info@bravura.se\n\ud83d\udcde 010-171 47 10\n\nWe recommend that you submit your application immediately as we are doing continuous selection.\nWelcome with your application!\n\n#Nextgen","language":"sv","is_translated":true,"title_original":"Transportkoordinator \/ kundtj\u00e4nst till World Courier","description_original":"Vill du ta n\u00e4sta steg i karri\u00e4ren som transportkoordinator p\u00e5 ett internationellt f\u00f6retag med kundservice i v\u00e4rldsklass? \u00c4r du en kvalitetsmedveten, noggrann och serviceinriktad person som genom World Couriers unika logistikservice vill vara med att s\u00e4kerst\u00e4lla livsavg\u00f6rande transporter?\nOm tj\u00e4nsten\nDet h\u00e4r \u00e4r ett konsultuppdrag p\u00e5 12 m\u00e5nader med goda m\u00f6jligheter till f\u00f6rl\u00e4ngning och eventuell \u00f6verg\u00e5ng till en anst\u00e4llning hos World Courier p\u00e5 sikt.\nOm f\u00f6retaget\nWorld Courier erbjuder fullst\u00e4ndiga logistikl\u00f6sningar till f\u00f6retag prim\u00e4rt inom l\u00e4kemedelsbranschen och \u00e4r specialiserade p\u00e5 tempererade och tidsk\u00e4nsliga transporter. Deras vision \u00e4r att f\u00f6rb\u00e4ttra den globala h\u00e4lsan och genomf\u00f6r d\u00e4rf\u00f6r logistikprocesser i v\u00e4rldsklass genom att ha erfaren personal, globala kontor v\u00e4rlden \u00f6ver samt bred marknadskompetens. Vidare s\u00e4kerst\u00e4ller de optimal hantering, transport och leverans av vitala h\u00e4lsoprodukter.\nWorld Courier grundades 1969 i Stamford, Connecticut (USA). I april 2012 f\u00f6rv\u00e4rvades World Courier av AmerisourceBergen, idag Cencora, ett av v\u00e4rldens st\u00f6rsta tj\u00e4nstef\u00f6retag f\u00f6r l\u00e4kemedelsbranschen, och har idag kontor i \u00f6ver 50 olika l\u00e4nder. P\u00e5 det svenska kontoret i Arlandastad arbetar idag 36 personer i en ung milj\u00f6 pr\u00e4glad av det mindre f\u00f6retagets familj\u00e4ra anda samt den globala koncernens internationella kontakter och h\u00e4ndelserika milj\u00f6.\nArbetsuppgifter\nSom transportkoordinator ing\u00e5r du i ett team p\u00e5 14 personer. Du f\u00e5r i rollen en gedigen introduktion och arbetar t\u00e4tt tillsammans med andra i teamet under din uppl\u00e4rningsperiod. Arbetsuppgifterna innefattar att ta emot samtal och mail fr\u00e5n kunder g\u00e4llande bokningar av transporter. Vidare planerar och utf\u00f6r du sedan en transporttj\u00e4nst d\u00e4r parametrar som rutt, transports\u00e4tt och f\u00f6rpackningsmaterial skr\u00e4ddarsys efter kundens \u00f6nskem\u00e5l samt produktens kravspecifikation. Du hj\u00e4lper \u00e4ven kunder med tulldokumenten och kommunicerar med marknadstransport\u00f6ren som sedan \u00e5ker ut och h\u00e4mtar f\u00f6rs\u00e4ndelsen. I rollen ing\u00e5r \u00e4ven ansvar f\u00f6r att g\u00f6ra flygbokningar, f\u00f6rtullning, uppm\u00e4rkning och f\u00f6rberedelse av f\u00f6rpackningsmaterial samt uppf\u00f6ljning av transporten.\nTj\u00e4nsten \u00e4r p\u00e5 heltid och arbetstiderna varierar mellan 08.00-18.00, m\u00e5ndag till fredag.\nOrdinare arbetstid \u00e4r 08:00-16:30 men var nionde vecka arbetar man 09:30-18:00.\nFrekvensen p\u00e5 veckan man arbetar 09:30-18:00 kan \u00e4ndras och baseras p\u00e5 antal personer i tj\u00e4nst inom avdelningen\nUtbildning, erfarenhet och personliga egenskaper\n\u2022 Avslutad gymnasial utbildning\n\u2022 1-3 \u00e5rs erfarenhet av kundservice mot f\u00f6retagskunder\n\u2022 Flytande i tal och skrift p\u00e5 svenska och engelska\n\u2022 God systemvana samt goda kunskaper inom Officepaketet\n\u2022 B-k\u00f6rkort\n\u2022 Meriterande med erfarenhet av arbete inom spedition och transport\n\u2022 Meriterande med kunskaper i Finska\nI den h\u00e4r rekryteringsprocessen l\u00e4gger vi st\u00f6rre vikt i de personliga egenskaperna \u00e4n tidigare arbetslivserfarenhet. Rollen kr\u00e4ver att du \u00e4r noggrann d\u00e5 mycket dokumentation ska utf\u00f6ras och det \u00e4r m\u00e5nga viktiga kunder du arbetar mot. God service \u00e4r en sj\u00e4lvklarhet f\u00f6r dig, och du g\u00f6r alltid ditt yttersta f\u00f6r att ge kunden den b\u00e4sta upplevelsen fr\u00e5n b\u00f6rjan till slut. Vidare samarbetar du mycket med dina kollegor men du kommer efter en tid beh\u00f6va ta stort ansvar f\u00f6r ditt eget arbete. Vi ser d\u00e4rf\u00f6r att du en sj\u00e4lvg\u00e5ende och initiativtagande person som inte r\u00e4ds att ta viktiga beslut.\n\u00d6vrig information\nStart: Omg\u00e5ende Plats: Arlandastad L\u00f6n: Enligt \u00f6verenskommelse\nVi anv\u00e4nder en kompetensbaserad metodik i alla rekryteringsprocesser f\u00f6r att s\u00e4kerst\u00e4lla f\u00f6rdomsfria urval. Vi jobbar ocks\u00e5 med l\u00f6pande urval, vilket inneb\u00e4r att vi tar ner annonsen n\u00e4r tillr\u00e4ckligt m\u00e5nga kandidater har ans\u00f6kt. Om du blir aktuell f\u00f6r tj\u00e4nsten kommer vi att kontakta dig f\u00f6r en f\u00f6rsta telefonintervju. Oavsett om du g\u00e5r vidare i processen eller inte s\u00e5 kommer du att f\u00e5 \u00e5terkoppling p\u00e5 din ans\u00f6kan.\nHar du fr\u00e5gor? H\u00f6r g\u00e4rna av dig!\n\ud83d\udce7 info@bravura.se\n\ud83d\udcde 010-171 47 10\nVi rekommenderar att du skickar in din ans\u00f6kan omg\u00e5ende d\u00e5 vi g\u00f6r ett l\u00f6pande urval.\nV\u00e4lkommen med din ans\u00f6kan!\n\n#Nextgen","price":null,"currency":"SEK","status":"active","noindex":false,"location":{"address":"Hornsbruksgatan 28","full_address":null,"city":"Stockholm","country":"SE","latitude":59.316110882079,"longitude":18.034424244222},"metadata":{"region":"Stockholms l\u00e4n","duration":"Tills vidare","employer":"Bravura Sverige AB","postcode":"11734","positions":1,"profession":"Kundtj\u00e4nstmedarbetare","salary_type":"Fast m\u00e5nads- vecko- eller timl\u00f6n","employer_url":"https:\/\/ledigajobb.bravura.se","scope_of_work":"100\u2013100 %","working_hours":"Heltid","driving_license":true,"employment_type":"Vanlig anst\u00e4llning","occupation_field":"Administration, ekonomi, juridik","employer_workplace":"Bravura","translation_status":"done","experience_required":true},"user_id":null,"is_sponsored":false,"views_count":0,"ai_views_count":1,"ai_vendor_counts":{"anthropic":1},"visibility":"public","submission_source":null,"submission_ai_name":null,"has_owner_email":true,"can_contact_owner":true,"phone":"010-171 47 10","owner_email":"info@bravura.se","images":[],"published_at":"2026-08-19T11:12:59+00:00","expires_at":"2027-02-15T23:59:59+00:00","created_at":"2026-08-20T02:50:37+00:00","updated_at":"2026-08-20T03:35:06+00:00"}}