{"data":{"id":215688,"slug":"utatriktad-innesaljare-till-kundservice-pa-isover","type":"job","title":"Outbound Inside Sales Representative for Customer Service at Isover","description":"About Isover The well-known brand Gullfiber was created in 1967, but as early as 1963, the Billesholm-based company began a collaboration with world leader Saint-Gobain. The company is now part of the Saint-Gobain Group, and Isover is the common international brand for the insulation division. We constantly work to reduce our climate footprint without compromising on quality. Isover's glass wool, in addition to its excellent insulation properties, offers a range of unique environmental advantages. www.isover.se Part of Saint-Gobain Saint-Gobain Sweden is a world-leading player in sustainable building solutions and materials. Our operations in Sweden include the brands Dalapro, Gyproc, Isover, and Weber. With us, you become part of an inclusive work culture characterized by respect and diversity. We are members of the Building Materials Association and have collective agreements with IF Metall, Unionen, Sveriges Ingenj\u00f6rer, and Ledarna. www.saint-gobain.se All brands within Saint-Gobain are guided by a common purpose: \"MAKING THE WORLD A BETTER HOME\".\nWe are now looking for an inside sales representative for our customer service department at Saint-Gobain Isover. Do you thrive in a service-oriented role where you have the opportunity to build lasting customer relationships?\nAs an inside sales representative, you will work in a cheerful team with a relaxed atmosphere. You will have extensive contact with many parts of the organization. The role is part of the Customer Service & Logistics function within Saint-Gobain Sweden.\nYour Role\nIn this position, you will be a key person in the daily order-to-cash flow, where you work primarily with handling order flow and customer relationships in the Swedish market, but also in export markets. The job includes customer service tasks such as order handling, incoming calls and inquiries, quotations, managing discrepancies, transport and logistics issues, complaints, and considerable problem-solving. In matters concerning customers and their orders, you act as a central hub, coordinating with our marketing, sales, production, and supply departments, as well as maintaining direct contact with our carriers. The work also includes follow-up administration, identifying improvements that strengthen service and create cost savings, and daily work in our CRM system.\nYour Profile\nYou are service-oriented and find it easy to interact with people in different situations. You thrive in a role where you can build lasting customer relationships. As a person, you are outgoing, attentive, organized, thorough, and communicative. You should enjoy working in a team, are flexible, and can maintain a high service level even in stressful situations.\nWe offer you exciting work with fantastic products in a dynamic environment. You will work in an international, forward-thinking, and world-leading group with good development opportunities.\nOther aspects of your profile:\nHigh school diploma or equivalent\nExperience with service and\/or administrative processes\nGood knowledge of Swedish and English, both spoken and written\n\nMeritorious\nExperience with SAP\nExperience as an Inside Sales Representative in Customer Service\nPrevious work in service and\/or administrative processes\n\nApplication\nThis is a permanent position with an initial 6-month probationary period. Interviews are held on an ongoing basis, so if you are interested, please submit your application as soon as possible. The role will be located in Billesholm.\nIf you would like to know more about the role, please feel free to call or email Department Manager Stefan J\u00f6nsson\nPhone           070-2684127\nEmail                 stefan.jonsson@saint-gobain.com\nWe look forward to receiving your application!","language":"sv","is_translated":true,"title_original":"Ut\u00e5triktad Innes\u00e4ljare till kundservice p\u00e5 Isover","description_original":"Om Isover Det v\u00e4lk\u00e4nda varum\u00e4rket Gullfiber skapades \u00e5r 1967 men redan \u00e5r 1963 inledde det Billesholmsf\u00f6rankrade f\u00f6retaget ett samarbete med v\u00e4rldsledaren Saint-Gobain. Bolaget \u00e4r idag en del av koncernen Saint-Gobain och Isover \u00e4r det gemensamma internationella varum\u00e4rket f\u00f6r isolerdivisionen. Vi arbetar st\u00e4ndigt f\u00f6r att minska v\u00e5rt klimatavtryck utan att kompromissa med kvaliteten. Glasull fr\u00e5n Isover har, ut\u00f6ver de goda isoleregenskaperna, en rad unika milj\u00f6f\u00f6rdelar. www.isover.se En del av Saint-Gobain Saint-Gobain Sweden \u00e4r en v\u00e4rldsledande akt\u00f6r inom h\u00e5llbara byggnadsl\u00f6sningar och material. V\u00e5r verksamhet i Sverige omfattar varum\u00e4rkena Dalapro, Gyproc, Isover och Weber. Hos oss blir du en del av en inkluderande arbetskultur som pr\u00e4glas av respekt och m\u00e5ngfald. Vi tillh\u00f6r Byggnads\u00e4mnesf\u00f6rbundet och har kollektivavtal med IF Metall, Unionen, Sveriges Ingenj\u00f6rer och Ledarna. www.saint-gobain.se Alla varum\u00e4rken inom Saint-Gobain styrs av ett gemensamt syfte: \"MAKING THE WORLD A BETTER HOME\".\nNu s\u00f6ker vi en innes\u00e4ljare till v\u00e5r kundserviceavdelning p\u00e5 Saint-Gobain Isover. Trivs du i en serviceinriktad roll d\u00e4r du f\u00e5r m\u00f6jlighet att skapa varaktiga kundrelationer?\nSom innes\u00e4ljare kommer du att arbeta i ett glatt g\u00e4ng med h\u00f6gt i tak. Du kommer att ha mycket kontakt med stora delar av organisationen. Rollen \u00e4r en del av funktionen Customer Service & Logistics inom Saint-Gobain Sweden.\nDin roll\nI rollen blir du en nyckelperson i det dagliga order-to-cash-fl\u00f6det, d\u00e4r du arbetar med att hantera orderfl\u00f6de och kundrelationer i f\u00f6rsta hand p\u00e5 den svenska marknaden, men \u00e4ven p\u00e5 exportmarknaden. Jobbet innefattar kundserviceuppgifter som hantering av order, inkommande samtal och f\u00f6rfr\u00e5gningar, offerter, hantering av avvikelser, transport- och logistikfr\u00e5gor, reklamationer samt en hel del probleml\u00f6sningar. I \u00e4renden som r\u00f6r kunder och dess order agerar du som spindeln i n\u00e4tet och har kontakt med v\u00e5r marknads-, s\u00e4lj-, produktions- och supplyavdelningar, samt direktkontakt med v\u00e5ra transport\u00f6rer. Arbetet inneb\u00e4r ocks\u00e5 efterf\u00f6ljande administration och identifiera f\u00f6rb\u00e4ttringar som st\u00e4rker service och skapar kostnadsbesparingar, samt dagligt arbete i v\u00e5rt CRM system.\nDin profil\nDu \u00e4r serviceinriktad och har l\u00e4tt f\u00f6r att bem\u00f6ta m\u00e4nniskor i olika situationer. Du trivs i en roll d\u00e4r du f\u00e5r m\u00f6jlighet att skapa varaktiga kundrelationer. Som person \u00e4r du ut\u00e5triktad, lyh\u00f6rd, strukturerad, noggrann och kommunikativ. Du skall gilla att jobba i team, \u00e4r flexibel samt klarar av att uppr\u00e4tth\u00e5lla en h\u00f6g serviceniv\u00e5 \u00e4ven i stressiga situationer.\nVi erbjuder dig ett sp\u00e4nnande arbete med fantastiska produkter i en dynamisk milj\u00f6. Du f\u00e5r arbeta i en internationell fram\u00e5tblickande och v\u00e4rldsledande koncern med goda utvecklingsm\u00f6jligheter.\nI \u00f6vrigt f\u00f6r din profil;\nGymnasial utbildning\nErfarenhet av service- och\/eller administrativa fl\u00f6den\nGoda kunskaper i svenska och engelska i tal och skrift\n\nMeriterande\nArbetat i SAP\nErfarenhet fr\u00e5n Innes\u00e4ljare tj\u00e4nst p\u00e5 Kundservice\nTidigare arbete fr\u00e5n service- och eller administrativa fl\u00f6den\n\nAns\u00f6kan\nTj\u00e4nsten \u00e4r en tillsvidareanst\u00e4llning med inledande 6 m\u00e5naders provanst\u00e4llning. Intervjuer sker l\u00f6pande och vid intresse ber vi d\u00e4rf\u00f6r dig att du skickar in din ans\u00f6kan snarast. Rollen kommer att vara placerad i Billesholm.\nVill du veta mer om rollen \u00e4r du v\u00e4lkommen att ringa eller mejla avdelningschef Stefan J\u00f6nsson\nTelefon \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 070-2684127\nMejl \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 stefan.jonsson@saint-gobain.com\nV\u00e4lkommen med din ans\u00f6kan!","price":null,"currency":"SEK","status":"active","noindex":true,"location":{"address":"Storgatan 29","full_address":null,"city":"Billesholm","country":"SE","latitude":56.0871,"longitude":12.912505},"metadata":{"region":"Sk\u00e5ne l\u00e4n","duration":"Tills vidare","employer":"Saint-Gobain Sweden AB","postcode":"26050","positions":1,"profession":"Kundtj\u00e4nstmedarbetare","salary_type":"Fast m\u00e5nads- vecko- eller timl\u00f6n","scope_of_work":"100\u2013100 %","working_hours":"Heltid","employment_type":"full_time","occupation_field":"Administration, ekonomi, juridik","employer_workplace":"Isover","experience_required":true,"employment_type_label":"Vanlig anst\u00e4llning"},"user_id":null,"is_sponsored":false,"views_count":0,"ai_views_count":2,"bot_views_count":1,"ai_vendor_counts":{"openai":1,"anthropic":1},"visibility":"public","submission_source":null,"submission_ai_name":null,"has_owner_email":true,"can_contact_owner":true,"phone":"070-2684127","owner_email":"stefan.jonsson@saint-gobain.com","images":[],"published_at":"2026-09-16T15:01:49+00:00","expires_at":"2026-09-28T23:59:59+00:00","created_at":"2026-09-17T03:55:51+00:00","updated_at":"2026-09-18T03:31:19+00:00"}}