{"data":{"id":181349,"slug":"utvecklingsledare-med-kundfokus","type":"job","title":"Development Leader with Customer Focus","description":"Welcome to Alings\u00e5s! As an employee in our municipality, you have every opportunity to be involved in developing our operations and your workplace. With nearly 4000 employees, we are large enough to drive change while small enough for each person to have influence and space for their ideas. There is room for innovative thinkers here. Together we create Alings\u00e5s!\n\nAt the Infrastructure and Environmental Department, more than 180 employees work with infrastructure and environmental protection in our municipality. We are responsible for planning and managing building projects, road networks, parking areas, public spaces, parks, waste management, and water treatment and supply facilities. Our area of responsibility also includes traffic safety, accessibility, safety, and a good environment for residents, as well as regulatory authority under the Environmental Code and food legislation where supervision and preventive work are in focus.\n\nWhen you start with us, we offer you:\n\n\u2022 A secure employment\n\u2022 Opportunity for vacation exchange\n\u2022 Extra vacation days when you turn 40\n\u2022 Competence development plan\n\u2022 Parental allowance supplement\n\u2022 Wellness allowance and favorable discounts via E-passi\n\u2022 Bicycle benefit\n\u2022 A workplace located centrally within walking distance to public transport, restaurants, and shops\n\nWelcome to submit your application!\n\n1 position(s).\n\nJOB RESPONSIBILITIES\nWe are looking for a development leader with customer focus who wants to combine operations development, strategic communication, and concrete production.\n\nThe position is placed in the Business and Development unit within the Infrastructure and Environmental Department's management division. A large part of the assignment is focused on the municipality's waste management operations, while the other part involves communication support to the department's various operations. Our main target groups are residents and businesses.\n\nAs a development leader, you work both strategically and operatively. An important part of the assignment is to start from the recipient's needs, with the ability to translate complex operational issues, processes, and regulations into clear and target-group-adapted communication and information that is understandable, relevant, and easy to act on.\n\nYou will, among other things:\n\n\u2022 develop the department's customer service through communication initiatives in projects and operations development\n\u2022 translate complex processes, information, and regulations into clear and accessible communication\n\u2022 plan, produce, and implement campaigns and initiatives that contribute to behavior change and sustainable choices\n\u2022 follow up results and customer insights for continued development\n\nQUALIFICATIONS\nWe are looking for you who have:\n\n\u2022 University education in communication, media, or other education that the employer deems equivalent\n\u2022 Very good ability to communicate in Swedish in speech and writing\n\nIt is an advantage if you have:\n\n\u2022 Experience in digital communication, web, and digital media\n\u2022 Experience independently producing communication materials\n\u2022 Experience from the waste, recycling, or environmental field and\/or work in a politically governed organization\n\u2022 Good graphic ability and experience with graphic production tools\n\nTo succeed in the role, you need to be able to take your own initiatives and drive communication initiatives from idea and planning to implementation. You work independently and in a structured manner, while collaborating well with colleagues and have a service-oriented approach. You are thorough and quality-conscious and place great emphasis on communication and materials being clear, correct, and adapted to target group and channel.\n\nEmployment type: Permanent employment.\nDuration: Indefinite, start date: 2026-11-01.\n\nTo facilitate the recruitment process, we ask you to attach relevant certificates and grades for the position you are applying for and, in case of an interview, have the ability to present a valid ID document such as a passport or national ID card.\n\nIf you have protected personal data, you should NOT apply through the system but contact the responsible recruiting manager to handle your application.\n\nWe only have the ability to receive applications via Visma Recruit.","language":"sv","is_translated":true,"title_original":"Utvecklingsledare med kundfokus","description_original":"V\u00e4lkommen till Alings\u00e5s! Som medarbetare i v\u00e5r kommun har du alla m\u00f6jligheter att vara med och utveckla verksamheten och din arbetsplats. Med n\u00e4ra 4000 anst\u00e4llda \u00e4r vi tillr\u00e4ckligt stora f\u00f6r att driva f\u00f6r\u00e4ndring och samtidigt tillr\u00e4ckligt sm\u00e5 f\u00f6r att var och en ska kunna p\u00e5verka och f\u00e5 utrymme f\u00f6r sina id\u00e9er. H\u00e4r finns plats f\u00f6r nyt\u00e4nkare. Tillsammans skapar vi Alings\u00e5s!\n\nP\u00e5 samh\u00e4llsbyggnadsf\u00f6rvaltningen arbetar fler \u00e4n 180 medarbetare med infrastruktur och milj\u00f6skydd i v\u00e5r kommun. Vi ansvarar f\u00f6r planering och drift av byggnadsprojekt, gatun\u00e4t, parkeringsplatser, allm\u00e4nna platser, parker, avfallshantering samt reningsverk och vattenverk. V\u00e5rt ansvarsomr\u00e5de inkluderar \u00e4ven trafiks\u00e4kerhet, tillg\u00e4nglighet, trygghet och en f\u00f6r inv\u00e5narna i \u00f6vrigt god milj\u00f6, samt myndighetsut\u00f6vning utifr\u00e5n milj\u00f6balken och livsmedelslagstiftningen d\u00e4r tillsyn och f\u00f6rebyggande arbete st\u00e5r i fokus.\n\nN\u00e4r du b\u00f6rjar hos oss s\u00e5 erbjuder vi dig:\n\n\t\u2022 En trygg anst\u00e4llning\n\t\u2022 M\u00f6jlighet till semesterv\u00e4xling\n\t\u2022 Extra semesterdagar n\u00e4r du fyllt 40 \u00e5r\n\t\u2022 Kompetensutvecklingsplan\n\t\u2022 F\u00f6r\u00e4ldrapenningtill\u00e4gg\n\t\u2022 Friskv\u00e5rdsbidrag och f\u00f6rm\u00e5nliga rabatter via E-passi\n\t\u2022 Cykelf\u00f6rm\u00e5n\n\t\u2022 En arbetsplats som ligger centralt med g\u00e5ngavst\u00e5nd till pendel, restauranger och butiker\n\nV\u00e4lkommen med din ans\u00f6kan!\r\n\r\n1 plats(er). \r\n\r\nARBETSUPPGIFTER\r\nVi s\u00f6ker en utvecklingsledare med kundfokus som vill kombinera verksamhetsutveckling, strategisk kommunikation och konkret produktion.\n\nTj\u00e4nsten \u00e4r placerad p\u00e5 enheten f\u00f6r N\u00e4ringsliv och utveckling inom Samh\u00e4llsbyggnadsf\u00f6rvaltningens stabsavdelning. En stor del av uppdraget \u00e4r inriktat mot kommunens avfallsverksamhet, medan \u00f6vrig del inneb\u00e4r kommunikationsst\u00f6d till f\u00f6rvaltningens olika verksamheter. V\u00e5ra huvudsakliga m\u00e5lgrupper \u00e4r inv\u00e5nare och n\u00e4ringsliv.\n\nSom utvecklingsledare arbetar du b\u00e5de strategiskt och operativt. En viktig del av uppdraget \u00e4r att utg\u00e5 fr\u00e5n mottagarens behov d\u00e4r man har f\u00f6rm\u00e5ga att oms\u00e4tta komplexa verksamhetsfr\u00e5gor, processer och regelverk till tydlig och m\u00e5lgruppsanpassad kommunikation och information som \u00e4r begriplig, relevant och enkel att agera p\u00e5.\n\nDu kommer bland annat att:\n\n\t\u2022 utveckla f\u00f6rvaltningens kundbem\u00f6tande genom kommunikationsinsatser i projekt och verksamhetsutveckling\n\t\u2022 oms\u00e4tta komplexa processer, information och regelverk till tydlig och tillg\u00e4nglig kommunikation\n\t\u2022 planera, producera och genomf\u00f6ra kampanjer och insatser som bidrar till beteendef\u00f6r\u00e4ndring och h\u00e5llbara val\n\t\u2022 f\u00f6lja upp resultat och kundinsikter f\u00f6r fortsatt utveckling\r\n\r\nKVALIFIKATIONER\r\nVi s\u00f6ker dig som har:\n\n\t\u2022 H\u00f6gskoleutbildning inom kommunikation, media eller annan utbildning som arbetsgivaren bed\u00f6mer som likv\u00e4rdig\n\t\u2022 Mycket god f\u00f6rm\u00e5ga att kommunicera p\u00e5 svenska i tal och skrift\n\nDet \u00e4r meriterande om du har:\n\n\t\u2022 Erfarenhet av digital kommunikation, webb och digitala medier\n\t\u2022 Erfarenhet av att sj\u00e4lvst\u00e4ndigt producera kommunikationsmaterial\n\t\u2022 Erfarenhet fr\u00e5n avfalls-, \u00e5tervinnings- eller milj\u00f6omr\u00e5det och\/eller arbete i en politiskt styrd organisation\n\t\u2022 God grafisk f\u00f6rm\u00e5ga och erfarenhet av grafiska produktionsverktyg\n\nF\u00f6r att lyckas i rollen beh\u00f6ver du kunna ta egna initiativ och driva kommunikationsinsatser fr\u00e5n id\u00e9 och planering till genomf\u00f6rande. Du arbetar sj\u00e4lvst\u00e4ndigt och strukturerat, samtidigt som du samarbetar v\u00e4l med kollegor och har ett serviceinriktat f\u00f6rh\u00e5llningss\u00e4tt. Du \u00e4r noggrann och kvalitetsmedveten och l\u00e4gger stor vikt vid att kommunikation och material \u00e4r tydligt, korrekt och anpassat efter m\u00e5lgrupp och kanal.\r\n\r\nAnst\u00e4llningsform: Tillsvidareanst\u00e4llning.\r\nVaraktighet: Tillsvidare, tilltr\u00e4de: 2026-11-01  .\r\n\r\nF\u00f6r att underl\u00e4tta rekryteringsarbetet ber vi dig att bifoga relevanta intyg och betyg f\u00f6r tj\u00e4nsten du s\u00f6ker samt vid eventuell intervju ha m\u00f6jlighet att uppvisa giltig ID-handling s\u00e5som pass eller nationellt ID kort.\n\nHar du skyddade personuppgifter ska du INTE s\u00f6ka via systemet utan kontakta ansvarig rekryterande chef f\u00f6r hantering av din ans\u00f6kan.\n\n \n\nVi har endast m\u00f6jlighet att ta emot ans\u00f6kningar via Visma Recruit.","price":null,"currency":"SEK","status":"active","noindex":true,"location":{"address":"Kungsgatan 4","full_address":null,"city":"Alings\u00e5s","country":"SE","latitude":57.930875531193,"longitude":12.530256620174},"metadata":{"region":"V\u00e4stra G\u00f6talands l\u00e4n","duration":"Tills vidare","employer":"Alings\u00e5s kommun","postcode":"44130","positions":1,"profession":"Informat\u00f6r\/Kommunikat\u00f6r","salary_type":"Fast m\u00e5nads- vecko- eller timl\u00f6n","scope_of_work":"100\u2013100 %","working_hours":"Heltid","contact_person":"Anna   Milsta","driving_license":true,"employment_type":"full_time","occupation_field":"Administration, ekonomi, juridik","employer_workplace":"Alings\u00e5s kommun, SBF stabsavdelning","experience_required":true,"employment_type_label":"Vanlig anst\u00e4llning"},"user_id":null,"is_sponsored":false,"views_count":4,"ai_views_count":2,"ai_vendor_counts":{"anthropic":2},"visibility":"public","submission_source":null,"submission_ai_name":null,"has_owner_email":true,"can_contact_owner":true,"phone":"+46322617061","owner_email":"anna.milsta@alingsas.se","images":[],"published_at":"2026-09-01T08:30:15+00:00","expires_at":"2026-09-15T23:59:59+00:00","created_at":"2026-09-02T03:15:19+00:00","updated_at":"2026-09-04T03:09:33+00:00"}}