{"data":{"id":160001,"slug":"ux-service-designer-med-fokus-pa-ai-assisterad-expertstod","type":"job","title":"UX\/Service Designer with Focus on AI-Assisted Expert Support","description":"Shape the next generation of AI support for experts and technicians in a complex service and support environment.\n\nHere you'll lead the UX and service design work for an AI-based expert assistant in a complex service and support environment. This role is perfect for you if you want to create clear, usable flows where technical information, trust, and business value meet.\n\nAbout the Role\nYou drive the design work from current state through MVP and further development.\nYou shape the experience for internal experts and selected resellers.\nYou help the team prioritize the right use cases and design decisions.\nYou work in a cross-functional environment with AI, product, technology, and business.\n\nWhat You'll Do\nDefine user journeys, information architecture, and core interaction patterns.\nCreate flows, wireframes, prototypes, and design direction in Figma.\nPlan and conduct user validation with experts and technicians.\nTranslate insights into concrete improvements and priorities.\nCreate structure for feedback, learning, and continued development.\n\nWhat We're Looking For\nStrong experience with UX and service design in complex environments.\nExperience working with expert users, support flows, or technical information.\nAbility to facilitate workshops and build alignment among stakeholders.\nExperience with user research, concept validation, and prototyping.\nInterest or experience with AI-driven products and assistants.\n\nTechnology & Tools\nFigma\nFigJam or Miro\nUser research\nJourney mapping\nAI prototyping\nMicrosoft 365 Copilot\n\nPractical Information\nLocation: G\u00f6teborg\nWork Style: On-site\nLanguages: Swedish and English","language":"sv","is_translated":true,"title_original":"UX-\/Service Designer med fokus p\u00e5 AI-assisterad expertst\u00f6d","description_original":"Forma n\u00e4sta generations AI-st\u00f6d f\u00f6r experter och tekniker i en komplex service- och supportmilj\u00f6.\nH\u00e4r f\u00e5r du leda UX- och service design-arbetet f\u00f6r en AI-baserad expertassistent i en komplex service- och supportmilj\u00f6. Rollen passar dig som vill skapa tydliga, anv\u00e4ndbara fl\u00f6den d\u00e4r teknisk information, f\u00f6rtroende och aff\u00e4rsv\u00e4rde m\u00f6ts.\nOm rollen\nDu driver designarbetet fr\u00e5n nul\u00e4ge till MVP och vidare utveckling.\nDu formar upplevelsen f\u00f6r interna experter och utvalda \u00e5terf\u00f6rs\u00e4ljare.\nDu hj\u00e4lper teamet att prioritera r\u00e4tt use cases och designbeslut.\nDu arbetar i en tv\u00e4rfunktionell milj\u00f6 med AI, produkt, teknik och verksamhet.\n\nDet h\u00e4r kommer du g\u00f6ra\nDefiniera anv\u00e4ndarresor, informationsstruktur och centrala interaktionsm\u00f6nster.\nTa fram fl\u00f6den, wireframes, prototyper och designriktning i Figma.\nPlanera och genomf\u00f6ra anv\u00e4ndarvalidering med experter och tekniker.\n\u00d6vers\u00e4tta insikter till konkreta f\u00f6rb\u00e4ttringar och prioriteringar.\nSkapa struktur f\u00f6r feedback, l\u00e4rande och fortsatt utveckling.\n\nVi s\u00f6ker dig som har\nStark erfarenhet av UX- och service design i komplexa milj\u00f6er.\nVana att arbeta med expertanv\u00e4ndare, supportfl\u00f6den eller teknisk information.\nF\u00f6rm\u00e5ga att facilitera workshops och skapa samsyn mellan intressenter.\nErfarenhet av anv\u00e4ndarstudier, konceptvalidering och prototyparbete.\nIntresse eller erfarenhet av AI-drivna produkter och assistenter.\n\nTeknik & Verktyg\nFigma\nFigJam eller Miro\nUser research\nJourney mapping\nAI-prototyping\nMicrosoft 365 Copilot\n\nPraktisk information\nOrt: G\u00f6teborg\nArbetss\u00e4tt: P\u00e5 plats\nSpr\u00e5k: Svenska och engelska","price":null,"currency":"SEK","status":"active","noindex":false,"location":{"address":null,"full_address":null,"city":"G\u00f6teborg","country":"SE","latitude":57.708346415478,"longitude":11.937006084432},"metadata":{"region":"V\u00e4stra G\u00f6talands l\u00e4n","duration":"Tills vidare","employer":"Agile Resources AB","postcode":"41753","positions":1,"profession":"Servicedesigner\/Tj\u00e4nstedesigner","salary_type":"Fast m\u00e5nads- vecko- eller timl\u00f6n","scope_of_work":"100\u2013100 %","working_hours":"Heltid","contact_person":"Neethi Gopinadh","employment_type":"Vanlig anst\u00e4llning","occupation_field":"Data\/IT","employer_workplace":"Agile Resources AB","translation_status":"done","experience_required":true},"user_id":null,"is_sponsored":false,"views_count":0,"ai_views_count":2,"ai_vendor_counts":{"anthropic":2},"visibility":"public","submission_source":null,"submission_ai_name":null,"has_owner_email":true,"can_contact_owner":true,"phone":"0760203611","owner_email":"neethi.gopinadh@agile.nu","images":[],"published_at":"2026-08-18T12:04:09+00:00","expires_at":"2026-09-17T23:59:59+00:00","created_at":"2026-08-19T03:12:21+00:00","updated_at":"2026-08-19T04:00:17+00:00"}}