{"data":{"id":183119,"slug":"vafabmiljo-soker-tva-kundradgivare-pa-deltid","type":"job","title":"Vafabmilj\u00f6 Seeks Two Part-Time Customer Advisors","description":"Do you easily understand different customers' needs and communicate solutions in a trusted and clear way? Do you enjoy creating really great customer experiences over the phone, email, and chat?\n\nWe're now looking for our next star to join Vafabmilj\u00f6's customer center who can support us part-time as needed! The shared goal of the unit is to continuously improve customer experiences and develop common working methods to streamline work.\n\nJoin us and work in an organization that saves the world a little bit every day!\n\nAbout the Role\nAs a customer advisor at Vafabmilj\u00f6, you are in daily contact with our customers. You answer questions and resolve matters related to, among other things, source sorting, hazardous waste, household and business waste. Contact currently takes place via phone, email, and chat. Your administrative tasks include, for example, registering and monitoring customer cases, adjusting invoices, register maintenance, and helping customers make good choices for the environment.\n\nThe customer center is based at our office in central V\u00e4ster\u00e5s. We sit a couple of floors up in open, bright premises, with a restaurant on the ground floor and close proximity to both the M\u00e4lar Promenade and V\u00e4ster\u00e5s Central Station. Your nearest colleagues consist of other customer advisors, but you will also collaborate with administrators, customer specialists with various specializations, and business developers.\n\nTogether we create world-class customer service!\n\nWho Are You?\nWe see in you a team player who gets energy from delivering truly great customer service\u2014you simply like helping people. As a customer advisor, you have many contact points and a varied workday that includes both problem-solving, a fast pace, and many good collaborations.\n\nYou are a person who likes structure, is positive, and is stimulated by working toward clear goals. It comes just as naturally for you to take initiative and work independently as it does to help and collaborate with customers and colleagues.\n\nAs part of our group, you are expected to live and lead by our values Trustworthy, Considerate, and Forward-Thinking (TON) and to share our pursuit of a sustainable society. In this recruitment, great weight will be placed on personal abilities.\n\nWe see that you who apply have:\n- Completed upper secondary education.\n- Other primary employment of at least 50%.\n- Experience meeting and serving customers or other people, through work, studies, or volunteer engagement.\n- Good knowledge of Swedish and English in both speech and writing.\n- Computer skills and experience working in the Office package.\n\nIt is meritorious if you have:\n- Post-secondary education in, for example, service or customer relations.\n- Experience in customer service via phone, email, and chat as well as work with communication in digital channels.\n- Knowledge of languages other than Swedish and English.\n\nOther Good to Know:\nThe position is a special fixed-term part-time employment. This means you work as needed. Sometimes you know in advance when you will work, and sometimes you may be asked on short notice when needed.\n\nIn this recruitment, we are seeking two new colleagues.\n\nPlacement is at Navet, Gasverksgatan 7 in V\u00e4ster\u00e5s. Working hours are scheduled for weekdays (excluding holidays), 07:15\u201316:00. Start date is by agreement.\n\nApplication Deadline: 27\/9.\n\nWe warmly welcome your application!\n\nCurious to know more about Vafabmilj\u00f6?\nClick here: https:\/\/vafabmiljo.cruitive.com\/","language":"sv","is_translated":true,"title_original":"Vafabmilj\u00f6 s\u00f6ker tv\u00e5 Kundr\u00e5dgivare p\u00e5 deltid","description_original":"Har du l\u00e4tt f\u00f6r att f\u00f6rst\u00e5 olika kunders behov och kommunicera l\u00f6sningar p\u00e5 ett tryggt och tydligt s\u00e4tt? Trivs du med att skapa riktigt bra kundupplevelser via telefon, mejl och chatt?\n\nNu s\u00f6ker vi n\u00e4sta stj\u00e4rna till Vafabmilj\u00f6s kundcenter som vill st\u00f6tta oss p\u00e5 deltid vid behov! Det gemensamma m\u00e5let f\u00f6r enheten \u00e4r att st\u00e4ndigt f\u00f6rb\u00e4ttra kundernas upplevelser och utveckla gemensamma arbetss\u00e4tt f\u00f6r att effektivisera arbetet.\n\nBli en av oss och jobba i en organisation som r\u00e4ddar v\u00e4rlden lite varje dag!\n\nOm rollen\nSom kundr\u00e5dgivare hos Vafabmilj\u00f6 \u00e4r du i daglig kontakt med v\u00e5ra kunder. Du svarar p\u00e5 fr\u00e5gor och l\u00f6ser \u00e4renden som handlar om bland annat k\u00e4llsortering, farligt avfall, hush\u00e5lls- och f\u00f6retagsavfall. Kontakten sker idag via telefon, mejl och chatt. Dina administrativa arbetsuppgifter omfattar till exempel registrering och bevakning av kund\u00e4renden, justering av fakturor, registerv\u00e5rd och att hj\u00e4lpa kunderna att g\u00f6ra bra val f\u00f6r milj\u00f6n.\n\nKundcenter utg\u00e5r fr\u00e5n v\u00e5rt kontor i centrala V\u00e4ster\u00e5s. Vi sitter ett par v\u00e5ningar upp i \u00f6ppna, ljusa lokaler, med restaurang p\u00e5 bottenplan och n\u00e4rhet till b\u00e5de M\u00e4larpromenaden och V\u00e4ster\u00e5s centralstation. Dina n\u00e4rmsta kollegor best\u00e5r av andrakundr\u00e5dgivare men du kommer ocks\u00e5 samarbeta med administrat\u00f6rer, kundspecialister med olika inriktningar och verksamhetsutvecklare.\n\nTillsammans skapar vi en kundservice i v\u00e4rldsklass!\n\nVem \u00e4r du?\nI dig ser vi en lagspelare som f\u00e5r energi av att leverera ett riktigt bra kundbem\u00f6tande, du gillar att hj\u00e4lpa m\u00e4nniskor helt enkelt. Som kundr\u00e5dgivare har du m\u00e5nga kontaktytor och en varierad arbetsdag som inneh\u00e5ller b\u00e5de probleml\u00f6sning, ett h\u00f6gt tempo och m\u00e5nga goda samarbeten.\n\nDu \u00e4r en \u00e4r en person som gillar struktur, \u00e4r positiv och stimuleras av att arbeta mot tydliga m\u00e5l. Det kommer lika naturligt f\u00f6r dig att ta initiativ och arbeta sj\u00e4lvg\u00e5ende som att hj\u00e4lpa och samarbeta med kunder och kollegor.\n\nSom en del av v\u00e5r grupp f\u00f6rv\u00e4ntas du leva och leda efter v\u00e5ra v\u00e4rdeord Trov\u00e4rdiga, Omt\u00e4nksamma och Nyt\u00e4nkande (TON) och att du delar v\u00e5r str\u00e4van mot ett h\u00e5llbart samh\u00e4lle. I den h\u00e4r rekryteringen kommer stor vikt att l\u00e4ggas vid personliga f\u00f6rm\u00e5gor.\n\nVi ser att du som s\u00f6ker har:\n-  Slutf\u00f6rd gymnasieutbildning.\n-  Annan huvudsaklig syssels\u00e4ttning p\u00e5 minst 50%.\n-  Erfarenhet av att m\u00f6ta och bem\u00f6ta kunder eller andra m\u00e4nniskor, genom arbete, studier eller ideellt engagemang.\n-  Goda kunskaper i svenska och engelska i b\u00e5de tal och skrift.\n-  Datorvana och erfarenhet att arbeta i Officepaketet.\n\n\nDet \u00e4r meriterande om du har:\n-  Eftergymnasial utbildning inom exempelvis service eller kundrelationer.\n-  Erfarenhet av kundservice via telefon, mail och chatt samt arbete med kommunikation i digitala kanaler.\n-  Kunskap i andra spr\u00e5k \u00e4n svenska och engelska.\n\n\nAnnat bra att veta:\nTj\u00e4nsten \u00e4r en s\u00e4rskild visstidsanst\u00e4llning p\u00e5 deltid. Det betyder att du arbetar vid behov. Ibland vet du i f\u00f6rv\u00e4g n\u00e4r du ska jobba, och ibland kan du bli tillfr\u00e5gad med kort varsel n\u00e4r det beh\u00f6vs.\n\nI denna rekrytering s\u00f6ker vi efter tv\u00e5 nya kollegor.\n\nPlacering \u00e4r p\u00e5 Navet, Gasverksgatan 7 i V\u00e4ster\u00e5s. Arbetstiden \u00e4r f\u00f6rlagd till helgfria vardagar, kl. 07.15\u201316.00. Tilltr\u00e4de sker enligt \u00f6verenskommelse.\n\nSista ans\u00f6kningsdag: 27\/9.\n\nVarmt v\u00e4lkommen med din ans\u00f6kan!\n\nNyfiken p\u00e5 att veta mer om Vafabmilj\u00f6?\nKlicka vidare h\u00e4r: https:\/\/vafabmiljo.cruitive.com\/","price":null,"currency":"SEK","status":"active","noindex":true,"location":{"address":"Gasverksgatan 7","full_address":null,"city":"V\u00e4ster\u00e5s","country":"SE","latitude":59.610702571272,"longitude":16.564307824575},"metadata":{"region":"V\u00e4stmanlands l\u00e4n","employer":"Vafabmilj\u00f6 Kommunalf\u00f6rbund","postcode":"72130","positions":1,"profession":"Kundtj\u00e4nstmedarbetare","salary_type":"Fast m\u00e5nads- vecko- eller timl\u00f6n","employer_url":"https:\/\/vafabmiljo.se\/","contact_person":"Malin Nilsson","employment_type":"contract","occupation_field":"Administration, ekonomi, juridik","employer_workplace":"Huvudkontoret Navet","experience_required":true,"employment_type_label":"Behovsanst\u00e4llning"},"user_id":null,"is_sponsored":false,"views_count":6,"ai_views_count":6,"bot_views_count":0,"ai_vendor_counts":{"other":4,"openai":1,"anthropic":1},"visibility":"public","submission_source":null,"submission_ai_name":null,"has_owner_email":true,"can_contact_owner":true,"phone":"021390515","owner_email":"malin.nilsson@vafabmiljo.se","images":[],"published_at":"2026-09-02T08:53:30+00:00","expires_at":"2026-09-27T23:59:59+00:00","created_at":"2026-09-03T03:15:03+00:00","updated_at":"2026-09-16T02:42:50+00:00"}}