{"data":{"id":197598,"slug":"vaxeltelefonistkundserviceagent-60","type":"job","title":"Switchboard Operator\/Customer Service Agent - 60%","description":"Do you want to work in customer service in a varied role where the telephone is your primary tool? We are now looking for a switchboard operator\/agent at 60% for our office in Sundsvall.\n\nJob Duties\nAs a switchboard operator\/agent, you will:\nReceive and handle incoming phone calls\nTransfer calls to the right person or department\nReceive and forward messages\nHandle customer matters via phone, email, and chat\nRegister and manage error reports\nProvide service and support to customers and business partners\n\nWe Are Looking for Someone Who\nIs service-oriented and has a professional manner\nIs stress-resistant and comfortable handling multiple matters at the same time\nHas good communication skills in speaking and writing\nIs thorough, responsible, and solution-oriented\nHas good computer skills\nSpeaks Swedish and English fluently in speech and writing.\n\nAbout the Position\nScope: 60%\nLocation: Sundsvall\nWorking Hours: Weekdays, daytime\nCollective agreement applies\n\nApplication\nWe welcome your application today. Selection is ongoing.\n\nWe look forward to your application!","language":"sv","is_translated":true,"title_original":"V\u00e4xeltelefonist\/kundserviceagent - 60%","description_original":"Vill du arbeta med kundservice i en varierande roll d\u00e4r telefonen \u00e4r ditt fr\u00e4msta arbetsverktyg? Vi s\u00f6ker nu en telefonist\/agent p\u00e5 60% till v\u00e5rt kontor i Sundsvall.\nArbetsuppgifter\nSom telefonist\/agent kommer du att:\nTa emot och hantera inkommande telefonsamtal\nKoppla samtal till r\u00e4tt person eller avdelning\nTa emot och vidarebefordra meddelanden\nHantera kund\u00e4renden via telefon, e-post och chatt\nRegistrera och hantera felanm\u00e4lningar\nGe service och support till kunder och samarbetspartners\n\nVi s\u00f6ker dig som\n\u00c4r serviceinriktad och har ett professionellt bem\u00f6tande\n\u00c4r stresst\u00e5lig och trivs med att hantera flera \u00e4renden samtidigt\nHar god kommunikationsf\u00f6rm\u00e5ga i tal och skrift\n\u00c4r noggrann, ansvarstagande och l\u00f6sningsorienterad\nHar god datorvana\nSvenska och Engelska i tal och skrift.\n\nOm tj\u00e4nsten\nOmfattning: 60%\nPlacering: Sundsvall\nArbetstid: Vardagar, dagtid\nKollektivavtal finns\n\n\n\nAns\u00f6kan\nV\u00e4lkommen med din ans\u00f6kan redan idag. Urval sker l\u00f6pande.\n\n\nVi ser fram emot din ans\u00f6kan!","price":null,"currency":"SEK","status":"active","noindex":true,"location":{"address":"R\u00e5dhusgatan 19","full_address":null,"city":"SUNDSVALL","country":"SE","latitude":62.389631234608,"longitude":17.309119059565},"metadata":{"region":"V\u00e4sternorrlands l\u00e4n","duration":"Tills vidare","employer":"2022 Wecall AB","postcode":"85231","positions":2,"profession":"V\u00e4xeltelefonist","salary_type":"Fast m\u00e5nads- vecko- eller timl\u00f6n","employer_url":"www.wecall.se","scope_of_work":"0\u2013100 %","working_hours":"Deltid","contact_person":"Lars N\u00e4slund","employment_type":"full_time","occupation_field":"Administration, ekonomi, juridik","employer_workplace":"2022 Wecall AB","experience_required":true,"employment_type_label":"Tillsvidareanst\u00e4llning (inkl. eventuell provanst\u00e4llning)"},"user_id":null,"is_sponsored":false,"views_count":0,"ai_views_count":2,"bot_views_count":3,"ai_vendor_counts":{"openai":1,"anthropic":1},"visibility":"public","submission_source":null,"submission_ai_name":null,"has_owner_email":true,"can_contact_owner":true,"phone":null,"owner_email":"ansokan@wecall.se","images":[],"published_at":"2026-09-07T08:48:55+00:00","expires_at":"2026-10-31T23:59:59+00:00","created_at":"2026-09-08T03:46:49+00:00","updated_at":"2026-09-16T03:10:24+00:00"}}